2014 Acura ILX Complaint Log

The contact owns a 2014 Acura ILX. The contact stated that while driving at an undisclosed speed, there was a strong gasoline odor permeating the interior of the vehicle. The contact then began to experience nausea and headaches, prompting the contact to seek medical attention. The contact was later diagnosed with carbon monoxide poisoning. The emissions and check engine warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 83,000. The VIN was not available.

MY DRIVER'S SIDE BREAKS ARE GRINDING AND GIVING OUT ON ME. I ONLY DRIVE MY VEHICLE ON WEEKENDS, SO I DON'T SEE WHY THE DRIVER'S SIDE BREAKS ARE ALREADY GIVING OUT ON ME. I'VE HAD THE VEHICLE FOR ONLY THREE YEARS AND IT HAS 79,784 MILES.

TL* THE CONTACT OWNS A 2014 ACURA IXL. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE ENGINE START BUTTON WAS PUSHED. THE CONTACT HAD TO PUSH THE BUTTON SEVERAL TIMES TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RON TONKIN ACURA (855-389-6164, LOCATED AT 9655 SW CANYON RD, PORTLAND, OR 97225) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED, BUT WAS NOT RENDERED DUE TO COST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WHILE DRIVING. ALSO, THE REAR CAMERA DETACHED FROM THE VEHICLE AND THE ENGINE STALLED AT TIMES. THE VEHICLE WAS TAKEN TO JP THIBODEAUX AUTOMOTIVE (2511 US-90, NEW IBERIA, LA 70560, (866) 790-1193). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 80,700.

TL* THE CONTACT OWNED A 2014 ACURA ILX. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT WITH THE ENGINE RUNNING, THE FRONT PASSENGER ALERTED THE CONTACT OF A SMOKE ODOR. THE PASSENGER IMMEDIATELY NOTICED SPARKS FROM UNDERNEATH THE HOOD AND, ALMOST IMMEDIATELY, THE HOOD BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT CAME TO THE SCENE AND EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THERE WERE NO INJURIES. THE CONTACT CALLED SUPERIOR HONDA AT 504-717-2157 (LOCATED AT 1845 WEST BANK EXPRESS WAY, HARVEY, LA 70058) AND WAS INFORMED THAT NOTHING COULD BE DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.

CAR CAUGHT A FIRE WHILE PARK WITH MOTOR RUNNING STARTED FROM HEADLIGHT FIRE DEPARTMENT WAS CALLED AND FIRE WAS PUT OUT..

I PURCHASED GOODYEAR WEATHERHANDLER TIRES 215 45R17 IN DECEMBER OF 2015. ON SATURDAY, SEPTEMBER 30TH MY FRONT PASSENGER SIDE TIRE WAS FLAT. UPON FURTHER INSPECTION UNDER THE GOODYEAR LOGO, THERE WAS A SPLIT. THE OTHER FRONT ON THE DRIVER SIDE HAD THE SAME SPIT UNDER THE GOODYEAR LOGO. I HAD TO BUY 2 NEW TIRES TO PLACE ON THE FRONT.

"TAKATA RECALL" I RECEIVED A NOTICE IN MARCH AND SPOKE WITH THE DEALERSHIP, BOTH SAID I WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE IN LATE SUMMER. ON 10/21/16 I CALLED MY DEALERSHIP TO FIND OUT THE STATUS BECAUSE I HADN'T HEARD ANYTHING ELSE. I WAS TOLD OH WE HAVE THE PARTS COME IN WHENEVER YOU WANT. WHY WASN'T I NOTIFIED. I'VE BEEN DRIVING AN UNSAFE CAR FOR 2 YEARS AND WONDERING ABOUT THE AIRBAG FOR 7 MONTHS. THIS IS COMPLETELY UNACCEPTABLE. *TR

TAKARTA AIRBAG. I HAVE NO INFORMATION THAT THE AIRBAG IN MY CAR WAS FIXED. I AM ALSO HAVING PROBLEMS WITH MY CAR'S POWER. IT MOVES SO SLOW WHEN PULLING OFF. I HAVE ALSO HAD PROBLEMS WITH MY DRIVER'S SIDE WINDOW. YOU CAN HEAR WIND AND WHAT APPEARS TO BE A PLASTIC SOUND WHEN YOU GET UP TO SPEEDS OVER 20 MILES PER HOUR. I HAVE GOTTEN NOTIFICATION THAT MY CAR HAS A RECALL ON THE AIRBAGS AND THE LIGHTS ARE DEFECTIVE. I DO NOT TRUST MACCHURCHILL BECAUSE I HAVE BEEN DECEIVED BY THIS COMPANY. PLEASE HELP.0909

TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. JOB COMPLETED UPDATED 10/28/16*LJ

The contact owns a 2014 Acura ILX. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an unknown dealer and was diagnosed that the battery needed to be replaced; however, the failure reoccurred six months later. The contact stated that he was replacing the vehicle battery every six months. However, after the replacement of the battery, the failure reoccurred. The vehicle was not diagnosed or repaired. The dealer was not notified of the latest failure. The manufacturer was notified of the failure. Additionally, the contact stated upon investigating the failure on the internet, he became aware that the Bluetooth module of the vehicle was faulty and was draining the battery. The failure mileage was approximately 17,500. The VIN was not available.

TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER; 16V061000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS IS THE VEHICLE AIR BAG THAT COULD RUPTURE WITH POTENTIAL LIFE THREATENING INJURY TO ME OR MY PASSENGER. THIS IS A LEASED VEHICLE OWNED BY ACURA NOT ME AND NO PARTS WILL BE AVAILABLE UNTIL END OF SUMMER. YOU CAN HAVE THIS CAR BACK AND PUT ME IN A NEW LEASE NEVER MIND GIVING ME A RENTAL CAR TO DRIVE AROUND IN AND CONTINUE TO MAKE MY LEASE PAYMENTS ON A VEHICLE I AM NOT EVEN DRIVING IN SERIOUSLY.

TAKATA RECALL: IN MARCH 2016, WE HAVE RECEIVED NOTIFICATION LETTER FROM ACURA MOTOR COMPANY REGARDING THE RECALL AND THE DANGER OF DRIVING OUR ACURA VEHICLE, VIN # [XXX], DUE TO TAKATA AIRBAG INFLATOR RECALLS. ACCORDINGLY WE CONTACTED THE DEALERSHIP OFFICE LOCATED 1600 SOLDIERS FIELD RD, BRIGHTON, MA 02135 IN THE SAME MONTH (END OF MARCH 2016), TO GET THE VEHICLE FIXED OR TO REQUEST A REPLACEMENT VEHICLE UNTIL YOUR ORGANIZATION FIX THE VEHICLE AND MAKE IT SAFE TO DRIVE AGAIN. THE ABOVE MENTIONED DEALERSHIP OFFICE OFFERED US TO TAKE A LOANER OR RENTAL VEHICLE FREE OF CHARGE UNDER THE CONDITION THAT WE HAVE TO KEEP BOTH VEHICLE WITH US UNTIL THEY FIX THE ACURA. WE EXPLAIN TO THE DEALERSHIP OFFICE THAT SINCE WE LEAVE IN BOSTON METROPOLITAN AREA, WE DON'T HAVE EXTRA OR ADDITIONAL PARKING SPACE TO KEEP BOTH VEHICLES. THEREFORE, WE REQUESTED ACURA MOTOR COMPANY TO KEEP THE ACURA UNTIL IT IS FIXED AND GIVE US THE LOANER OR RENTAL CAR. UNFORTUNATELY THE DEALERSHIP OFFICE DECLINED TO DO SO. SINCE THE RECALL IN MARCH 2016, WE HAVE PARKED THE VEHICLE WITHOUT ANY USE. THIS IS ; THEREFORE, TO FILE COMPLAINT REGARDING THE SUBJECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SO AS I UNDERSTAND, THIS RECALL IS A FIX THAT NEEDS TO BE DONE, OR IN THE EVENT OF THE AIRBAGS DEPLOYING, THERE IS A CHANCE OF A LIFE THREATENING INJURY...BEING I WORK FOR TOSHIBA MEDICAL AND I SELL EQUIPMENT THAT COULD BE A DANGER TO PATIENTS AND I UNDERSTAND THE RECALL. IN MY CASE AT TOSHIBA, IF A RECALL COMES FROM THE FDA, WE NEED TO SHUT DOWN THE SYSTEM UNTIL THE FIX IS MADE. EVEN IF IT'S LESS THAN 1% IT GETS CLOSE UP!! SEEMS THAT YOU ARE WILLING TO LET THE CAR BE DRIVEN UNTIL THE REPLACEMENT PARTS ARE AVAILABLE. THIS IS UNACCEPTABLE!! THIS IS A LEASED CAR AND THE LEASE IS UP IN NOVEMBER OF THIS YEAR. YOU OWN THIS CAR NOT I. I WILL BE MORE THAN HAPPY TO RETURN THE CAR AS IS AND YOU TERMINATE THE LEASE. LEGALLY ACURA HAS A LARGE RISK KNOWING THE AIRBAGS ARE FAULTY BUT HAVE NO FIX... PLEASE LET ME KNOW YOUR NEXT STEPS. ... THANKS IN ADVANCE... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR.. ...UPDATED 04/12/16 *BF

TAKATA INFLATORS: AS I WAS MADE AWARE OF THE SAFETY ISSUE CAUSED BY TAKATA AIR BAG INFLATORS, I FOLLOWED UP WITH MY MANUFACTURER ABOUT THE OPTIONS I HAD. EVEN AFTER MAKING MULTIPLE CALLS THE MANUFACTURER OF MY VEHICLE WHO IS ACURA DOSEN'T SEEM TO CARE ABOUT SOLVING CUSTOMERS COMPLAINTS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER INDICATED THAT THE PARTS HAD BEEN ORDERED FROM THE MANUFACTURER IN MID MARCH OF 2016 AND HAD NOT BEEN SUPPLIED TO THE DEALER FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE. UPDATED 12/20/16*LJ UPDATED 12/21/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NOTIFIED OF RECALL OF AIRBAGS IN FEB. 2016 AND ISSUE STILL IS NOT RESOLVED. MY LEASE IS ENDING IN OCTOBER AND I AM NOT ABLE TO PURCHASE THIS VEHICLE DUE TO THIS AIR BAG ISSUE.

I AM SERIOUSLY CONCERNED ABOUT MY SAFETY DRIVING MY ACURA. I GOT A SAFETY RECALL NOTICE FROM THE MANUFACTURER DURING THE MONTH ON FEBRUARY, 2016 WITH MULTIPLE CALLS BEING PLACED THE MANUFACTURER HAS NO FIXED DATE IN RESOLVING THE PROBLEM. WITH THE SAFETY RECALL I WASN'T ABLE TO SELL MY VEHICLE SINCE IT IS DEFECTIVE AND THERE WAS NO SOLUTION PROVIDED BY THE MANUFACTURER. EVEN AFTER MULTIPLE CALLS ACURA CLIENT RELATIONS DIDN'T RESPOND PROPERLY AND THEY WERE NOT VERY HELPFUL IN RESOLVING MY ISSUES. I WOULD KINDLY REQUEST NHTSA TO KINDLY LOOK INTO THE ISSUE AND DIRECT ACURA ACCORDINGLY.

THE SEATBELT CAME UNLATCHED UPON A 15 MPH FRONT END IMPACT. THE OCCUPANT SUSTAINED MINOR INJURIES AS A RESULT.

TL* THE CONTACT OWNS A 2016 ACURA ILX (NA). THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT DID NOT SPECIFY IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 500.

2014 ACURA ILX. CONSUMER WRITES IN REGARDS TO AIRBAG ISSUES. *SMD THE CONSUMER WANTED TO KNOW IF TAKATA AIR BAGS WERE INSTALLED IN HIS VEHICLE. *JB