2014 Acura MDX Complaint Log

I HAD THIS 2014 ACURA MDX FOR 4YR SINCE 2016 AS CPO AT LOCAL ACURA DEALER. SINCE 2YRS AGO, MY RPM DO NOT CLIMB STEADY AND IT IS JUMPING UP AND DOWN ,ESPECIALLY AT THE SPEED BETWEEN 40 TO 60. I THOUGHT IT IS JUST TRANSMISSION FLUID ISSUE. ONCE I REPLACED TRANSMISSION FLUID REPLACED, LEVEL OF FLUCTUATION BECAME LESS THAN PREVIOUS. BUT AFTER COUPLE MONTH LATER, IT IS STILL SAME. I AM WONDERING THIS ISSUE IS KNOWN FOR ANY ACURA MDX OWNER MANUFACTURED IN SAME PERIOD. I THINK THIS COULD BE SOFTWARE ISSUE RATHER THAN MECHANICAL ISSUE AND SHOULD BE RECALLED TO BE REPAIRED OR UPDATED. PLEASE LET ME KNOW IF YOU HAVE ANY CLAIM SAME AS WHAT I AM EXPERIENCING. THANKS FOR YOUR TIME AND SINCERE SUPPORT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V256000 (AIR BAGS). THE NOTICE STATED TO TAKE THE VEHICLE TO ACURA OF PEORIA (309-692-7800, 7500 NORTH ALLEN RD, PEORIA, IL 61614), WHICH WAS NOT A REASONABLE ACCOMMODATION FOR THE CONTACT. THE MANUFACTURER WAS CONTACTED REGARDING PART AVAILABILITY AND DEALER LOCATION. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED TAILGATE LIGHT GASKET THAT MAY LEAD TO TAIL LIGHT FAILURE. WE HAVE TWO LOCAL HONDA DEALERSHIPS BUT OUR CASEWORKER SAID NEITHER COULD DO THE RECALL WORK. REPAIR WAS DONE AT PEOIRA,IL (NEAREST ACURA DEALER). 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

ON NUMEROUS OCCASIONS MY CAR SHUTTERS AND WILL NOT ACCELL OR WILL LUNGE WITHOUT PRESSURE BEING APPLIED TO THE FAR PEDAL. I'VE TAKEN THE CAR BACK TO THE DEALERSHIP NUMEROUS TIMES AND THEY REPLACE TRANSMISSION FLUID, ETC. NOTHING HELPS. A SERVICE PERSON WORKING AT THE DEALERSHIP TOLD ME THAT THEY ARE TRYING TO WAIT FOR MY WARRANTY TO EXPIRE.

ON 3/18/2019 I GOT IN MY CAR AND THE AIRBAG LIKE IS ON STAATING THERE IS A PROBLEM.I CALL MY EXTENED WARRENTY AND THEY SAID THIS IS NOT COVERED. THAT SUCKS BECUSE WHAT ARE YOU PAYING FOR.

PLACED VEHICLE IN "PARK", AND THE EPS LIGHT CAME ON INDICATING POWER STEERING PROBLEM. DROVE VEHICLE HOME AND STEERING WAS VERY HARD.

IN OCTOBER OF 2018, BOTH MY RIGHT SIDE HATCH/LID TAIL LIGHT ASSEMBLY AND BODY TAIL LIGHT ASSEMBLY FILLED WITH WATER RENDERING THEM BOTH INOPERATIVE. DEALER REPLACE BOTH HATCH AND BODY TAIL LIGHT WHICH I PAID FOR OUT OF POCKET. DEALER SERVICE MANAGER REPORTED THAT BOTH LIGHT ASSEMBLIES HAD SCRATCHES WHICH ALLOWED WATER TO PENETRATE EVEN THOUGH NO SCRATCHES WERE EVIDENT. AFTER REPLACEMENT, I REQUESTED THAT THE ORIGINAL FAILED LIGHTS BE GIVEN BACK TO ME. AFTER INSPECTION THERE WERE NO SCRATCHES OR DEFECTS. THE GASKETS HOWEVER WERE LOOSE AND WORN. SUBSEQUENTLY, THE HATCH/LID TAIL LIGHT ASSEMBLY WAS COVERED BY RECALL DUE TO WATER PENETRATING INSIDE THE LENDS. ACURA DEALER AGAIN REPLACE/REPAIRED BOTH HATCH TAIL LIGHTS PER RECALL. THE BODY TAIL LIGHTS WERE NOT UNDER RECALL AND WERE NOT REPAIRED EVEN THOUGH ONE HAD TO BE REPLACE EARLIER DUE TO SAME WATER ISSUE.BODY TAIL LIGHTS/GASKET IS ALSO DEFECTIVE. GASKETS/LIGHTS NEED TO BE RECALLED AND REPLACED/REPAIRED.

ON OR ABOUT 50,000 MILES WE NOTICED THE CAR WOULD SURGE WHEN DRIVING ON A FLAT LEVEL SURFACE ABOUT 50 MILES AN HOUR. THE TACHOMETER WILL SHOW A PULSING RPM MY WIFE FIRST COMPLAINT OFFICIALLY ABOUT IT WHEN THE CAR HEAD JUST OVER 80,000 MILES AND WE WERE TOLD IT WAS A SOFTWARE ISSUE BUT IT WAS OUT OF WARRANTY.. THIS DOES NOT SEEM LIKE IT SHOULD BE EXPIRED AS IT IS AN ISSUE WITH THE CAR AND SHOULD BE A RELATIVELY EASY FIX AND NOT HAVE TO PAY $400 TO HAVE IT DONE

TRANSMISSION AND TORQUE CONVERTER PROBLEM. EXPERIENCING SHUTTER WHEN SHIFTING FROM 2ND GEAR INTO 3RD GEAR. STARTING AT 40,000K MILES. LOW IDLING RPM HOVERING AROUND 500RPM AND TRIES TO REGAIN THE APPROPRIATE IDLING RPM TO AROUND 600-700RPM. HARD DOWNSHIFTS OCCASIONALLY FROM 2ND TO 1ST GEAR, ESPECIALLY IN STOP AND GO TRAFFIC

HEADREST IS EXTREMELY UNCOMFORTABLE. I KNOW THEY ARE SUPPOSEDLY SAFE, BUT I DON'T THINK IT'S TRUE. THEY FORCE THE HEAD FOREWARD AND LEAVE A BIG VOID FROM THE TOP OF YOUR SHOULDERS TO THE BOTTOM OF YOUR HEAD. THIS COULD BREAK YOUR NECK IN A COLLISION BY FORCING THE HEAD. SORT OF A REVERSE WHIPLASH, IF YOU WILL. WORST OF ALL, THEY CAUSE ME A LOT PAIN ON LONG TRIPS. PLEASE RECALL THESE AND REPLACE THEM WITH TILT-ADJUSTABLE HEADRESTS.

THE VEHICLE COMPRESSOR CLUTCH ASSEMBLY FAILED AFTER THE BOLT BACKED ITSELF OUT. THE FAILURE OF THIS BOLT RESULTED IN THE VEHICLES INABILITY TO ENGAGE THE COMPRESSOR AND AS A RESULT THE A/C DOES NOT WORK AND JUST BLOWS HOT AIR. IT APPEARS TO BE RELATED TO THE RECALL ISSUED ON CERTAIN MODEL YEAR 2014-2015 ACURA MDX'S; MINE WAS MANUFACTURED IN 3/2014. THE LOCAL ACURA DEALERSHIP WILL NOT COVER THE REPAIR UNDER THE RECALL FOR SOME REASON EVEN THOUGH THE PART FAILURE, AS DESCRIBED BY THE SERVICE TECHNICIAN, IS EXACTLY WHAT IS ADDRESSED BY THE RECALL. APPARENTLY, MY VEHICLE WAS MANUFACTURED OUTSIDE OF THE DATE RANGE ADDRESSED BY THE RECALL.

CAR BATTERIES RUN OUT POWER WELL WITHIN THEIR WARRANTY PERIOD TO THE POINT WHERE THE VEHICLE STALLS WITHOUT ANY ADVANCE NOTIFICATION / ALERT

HEADLIGHT ASSEMBLY LEAKING AND HOLDING WATER CAUSING DEGRADED ILLUMINATION AND SHORT CIRCUIT HAZARD. THIS IS KNOWN RECALL ISSUE WITH ACURA TSL HEADLIGHT ASSEMBLY AND ACURA MDX TAIL LAMPS, BOTH MADE OF SIMILAR CONSTRUCTION.

RPMS ARE FLUCTUATING. TACHOMETER BOUNCES UP AND DOWN WHEN SLOWLY ACCELERATING

THE 2014 ACURA MDX HAD A SUDDEN INADVERTENT BRAKING ISSUE WITH SIMULTANEOUS VEHICLE STABILITY ASSIST (VSA) LIGHT AND BRAKE LIGHT ON WHEN THE CAR WAS IN MOTION. THE SCREEN PANEL WAS AUTOMATICALLY SHUT DOWN. I HEARD A DEEP SPARKING SOUND (LIKE A MINOR EXPLOSION SOUND). THIS SITUATION HAPPENED SEVERAL TIMES WHEN THE AUTO WAS EITHER RUNNING ON A HIGHWAY (60-70 MILE/HOUR) OR ON THE LOCAL DRIVING (20-40 MILE/HOUR) EVEN WITHOUT ANY VEHICLE IN FRONT OF THE MDX. IT SEEMS THAT THE ISSUE HAS NO ANY ASSOCIATION WITH WEATHER CONDITIONS.

Headlights somehow may be taking on moisture. The clarity is down to almost nothing. Driving at night is unsafe! The RPM’s have never been smooth or consistent. There is almost a micro-revving effect. I’ve had all of the fluids and filters changed…… dealership thought it was a recall.

SUNROOF EXPLOSION - SATURDAY 1/13/18 EVENING 7:30 PM DRIVING ON OPEN HIGHWAY (HARDY TOLL ROAD IN NORTH OF HOUSTON) TO AIRPORT TO PICK UP MY FAMILY. CLEAR SKIES, ~50F. WHILE DRIVING AT 68MPH HEARD A LOUD/DEAFENING 'POP'. NO OTHER CARS NEARBY, NO OVERPASSES NEARBY. THE GLASS EXPLOSION OF THE SUNROOF WAS SPONTANEOUS AND BLEW UP AND THEN FELL. TAKE A LOOK AT PHOTO TO SHOW CREST NEAR CENTER OF GLASS, ALSO THE EDGES OF THE GLASS NEAR BODY ARE NOW LOWER THAN BODY. SHOWING UPWARD MOTION TO GLASS. SUNSCREEN WAS CLOSED AND CAUGHT MOST OF GLASS.

VEHICLE WOULD NOT START INITIALLY AND DISPLAYED SEVERAL ERROR CODES ONCE IT FINALLY STARTED. ONCE I BEGAN DRIVING IT DID NOT HAVE NORMAL STEERING CONTROL AND SEEMED AS THE TRANSMISSION HAD PROBLEMS. IT WOULDN'T ACCELERATE NORMALLY AND THE RPMS RAN HIGHER THAN USUAL. THERE WAS NO DIFFERENCE WHEN I SWITCHED BETWEEN NORMAL AND SPORT MODE LIKE USUAL. THE N ORLANDO AUTO NATION ACURA STATED THE ISSUES WERE CAUSED BY A BAD BATTERY BUT IT WAS SERVICED A WEEK PRIOR AT AUTO NATION HONDA AND THE BATTERY TESTED GOOD (SEE ATTACHED IMAGE). THEY REPLACED THE BATTERY AND CLEARED THE ERROR CODES BUT IT SEEMS LIKE THE STEERING IS STILL LOOSE AND STILL HAS POOR ACCELERATION COMPARED TO BEFORE THE ISSUE WITH THE ERROR CODES. I AM VERY CONCERNED ABOUT THESE ISSUES FOR THE SAFETY OF MY FAMILY. IT HAS BEEN TWO DAYS SINCE THE BATTERY HAS BEEN REPLACED AND PLAN TO RETURN TO ADDRESS THESE ISSUES SOON AS POSSIBLE. PLEASE SEE ATTACHED PHOTOS.

VEHICLE WOULD NOT START INITIALLY AND DISPLAYED SEVERAL ERROR CODES ONCE IT FINALLY STARTED. ONCE I BEGAN DRIVING IT DID NOT HAVE NORMAL STEERING CONTROL AND SEEMED AS THE TRANSMISSION HAD PROBLEMS. IT WOULDN'T ACCELERATE NORMALLY AND THE RPMS RAN HIGHER THAN USUAL. THERE WAS NO DIFFERENCE WHEN I SWITCHED BETWEEN NORMAL AND SPORT MODE LIKE USUAL. THE N ORLANDO AUTO NATION ACURA STATED THE ISSUES WERE CAUSED BY A BAD BATTERY BUT IT WAS SERVICED A WEEK PRIOR AT AUTO NATION HONDA AND THE BATTERY TESTED GOOD (SEE ATTACHED IMAGE). THEY REPLACED THE BATTERY AND CLEARED THE ERROR CODES BUT IT SEEMS LIKE THE STEERING IS STILL LOOSE AND STILL HAS POOR ACCELERATION COMPARED TO BEFORE THE ISSUE WITH THE ERROR CODES. I AM VERY CONCERNED ABOUT THESE ISSUES FOR THE SAFETY OF MY FAMILY. IT HAS BEEN TWO DAYS SINCE THE BATTERY HAS BEEN REPLACED AND PLAN TO RETURN TO ADDRESS THESE ISSUES SOON AS POSSIBLE. PLEASE SEE ATTACHED PHOTOS.

POWER STEERING (EPS) SYSTEM PROBLEM. IS A MESSAGE BEING DISPLAYED ON THE CAR DASHBOARD. THE CAR WILL NOT START. THIS IS THE SECOND TIME IN 2 YEARS WHERE WE HAD THE SAME ISSUE. THIS PROBLEM MAKES THE CAR DIFFICULT TO DRIVE AND CONTROL.

SUNROFF SHATTERED

VEHICLE TRANSMISSION PULSUATING REV NEVER DRIVES SMOOTH .TRANSMISSION REQUIRES FLUSH EVERY TWO TO THREE MONTHS

I AM 27 YEARS OLD FEMALE THAT WAS IN A CAR ACCIDENT WITH MY BOYFRIEND AND HIS MOM. MY BOYFRIENDS MOM WAS THE DRIVER, I WAS THE FRONT SEAT PASSENGER AND MY BOYFRIEND WAS IN THE BACK SEAT. BOTH MY BOYFRIENDS MOM AND I WERE WEARING OUR SEATBELTS. AFTER HANGING OUT FOR THE DAY MY BOYFRIENDS MOM WAS DROPPING US OFF AT HOME AND THAT WAS WHEN IT HAPPENED. AS SHE WAS BACKING UP OUT OF THE DRIVEWAY, THE ACCELERATOR MUST HAVE GOTTEN STUCK BECAUSE THE CAR FLEW ACROSS THE DRIVEWAY DOWN A HILL OVER A BASKETBALL COURT AND DIRECTLY INTO A TREE! THINKS THE VEHICLE WAS GOING 30-40 MPH AND BOTH FRONT AIRBAGS DEPLOYED. AFTER THE ACCIDENT I HAD BEEN INJURED AND AFTER GOING TO THE HOSPITAL AND HAVING X-RAYS DONE, THE DOCTORS HAVE SAID I HAVE A FRACTURE (L2) TO MY SPINE. THANK GOD NO SURGERY WAS NEEDED ALTHOUGH IT REALLY SUCKS TO HAVE A COMPRESSED VERTEBRA NOW! THE ACCIDENT HAPPENED ON JUNE 28, 2017 AND SINCE THE ACCIDENT I HAVE BEEN WEARING A LUMBAR BRACE IN ORDER TO HELP SUPPORT MY SPINE/BACK.

NOT LONG AFTER PURCHASING VEHICLE USED IT STARTED THIS LURCHING AND HESITATIONS IN MOVEMENT, THIS CAN ALSO BE OBSERVED (THE JUMPS AND HESITATIONS) IN RPMS ON THE TAC. THIS IS OCCURRING CONSISTENTLY PRIMARILY WHEN DRIVING BETWEEN 30-40 MPH; THIS DOES NOT STOP UNLESS YOU ACCELERATE QUICKLY OR ALLOW YOUR SPEED TO DROP BELOW 20 MPH

MY NAVIGATION UNIT HAS BEEN UPDATED AND THE PROBLEM PERSISTS. THE LINES FOR NAV TRAFFIC CANNOT BE EASILY SEEN. THIS WAS FIXED IN 2015 AND 2016 ACURA MDX W/ NAV BUT HAVE NOT BEEN FIXED FOR THE 2014 MDX UNITS. THE TRAFFIC LINES ARE VERY FAINT AND UNREADABLE TO WHERE TOO MUCH TIME IS SPENT TRYING TO SEE TRAFFIC WHILE DRIVING. THIS WILL RESULT IN ACCIDENTS DUE TO DIVERTED ATTENTION. ACURA/HONDA IS AWARE OF THE PROBLEM SINCE THE 2014 MODEL WAS RELEASED, AND STILL REFUSES TO RELEASE A FIRMWARE UPDATE TO MAKE THE TRAFFIC LINES BETTER VISIBILITY LIKE THEY DID FOR 2015 AND LATER. EVEN MY 2006 RL WAS EASIER TO SEE. WE WERE REAR ENDED NEAR UC DAVIS IN DAVID CALIFORNIA IN MAY 2017. WHILE I WAS ABLE TO ANTICIPATE 70 MPH TRAFFIC MAKING A SUDDEN STOP BECAUSE MY PASSENGER WAS USING NAV TRAFFIC ON THEIR PHONE, AND THEY WARNED ME OF THE TRAFFIC CONGESTION, IF I HAD BEEN LOOKING AT THE NAV UNIT TRYING TO FIGURE IT OUT WHAT TRAFFIC WAS LIKE AHEAD WE WOULD HAVE HIT THE CAR AHEAD OF US TOO INSTEAD OF JUST BEING REAR ENDED. THE OTHER CAR HIT US SO HARD IT WAS TOTALED. THIS VISUAL ISSUE NEEDS TO BE FIXED EITHER AS A RECALL OR BY AN OPTIONAL UPDATE. THE 2017 NAV DISK UPDATE I TRIED FROM ACURA DID NOT FIX THE ISSUE. THE MDX FORUMS ARE FULL OF THE COMPLAINT FOR THE 2014 MDX WITH NAV, AND PEOPLE ARE QUITE ANGRY ABOUT IT. ESSENTIALLY WHAT ACURA HAS DONE IS ADD A DISTRACTION ON THE 2014 MDX WITH NAV THEN FIX IT IN THE 2015 AND LATER MODELS BUT NOT FIX IT IN THE 2014.

TL* THE CONTACT OWNS A 2014 ACURA MDX. WHEN ATTEMPTING TO START THE VEHICLE, THE POWER STEERING FAILURE ERROR MESSAGE DISPLAYED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

VEHICLE HESITATES WITH ACCELERATION AND DOES NOT MAINTAIN CONSTANT SPEED. WITH ACCELERATION, THE VEHICLE HESITATES AND THEN LURCHES SUDDENLY. THE VEHICLE FAILS TO MAINTAIN A CONSTANT VELOCITY, ESPECIALLY GOING UP A SLIGHT GRADE, MOST NOTICEABLY AT 35MPH AND 45MPH.

SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVE APPROXIMATELY 65 MPH ON INTERSTATE 83 NORTH OF BALTIMORE MARYLAND. NO TRAFFIC AHEAD WITHIN QUARTER MILE. NO EVIDENCE OF ANY OBJECT STRIKING VEHICLE, NO OTHER DAMAGE TO VEHICLE. OUTSIDE TEMPERATURE WAS ABOUT 55 DEGREES.

POWER STEERING EPS PROBLEM WHILE DRIVING AND LOOSING STEERING. *TR

MY CAR HESITATES (FEELS LIKE IT WILL STALL) FREQUENTLY ON ACCELERATION AFTER SLOWING DOWN OR COMING TO A STOP. THIS IS A SAFETY HAZARD ESPECIALLY WHEN MAKING LEFT TURNS, ETC. THE DEALERSHIP CAN NOT FIND A PROBLEM WITH IT, BUT THE PROBLEM DOES EXIST. THIS PROBLEM STARTED AT ABOUT 5000 MILES AND CONTINUES.

TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A ROD IRON FENCE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,323. THE VIN WAS NOT PROVIDED.

TORQUE CONVERTER RATTLING TYPE NOISE WHEN ACCELERATING AT OR NEAR 40 MPH, AND ALSO 60 MPH. DEALER ATTEMPTED FLUID FLUSH AND SOFTWARE UPDATE TO NO AVAIL. RETURNING VEHICLE BACK TO DEALER FOR FURTHER DIAGNOSES AND REPAIRS.

THE CAR SPUTTERS AND LURCHES BETWEEN 30-40 MPH OR SO. IT CAN'T MAINTAIN SPEED. YOU HAVE TO SPEED UP OR SLOW DOWN SIGNIFICANTLY FOR IT TO STOP. IT'S RIDICULOUS AND ANNOYING THAT A 45-50,000 DOLLAR CAR WOULD DO THIS. THE CAR HAS BEEN DOING IT SINCE THE DAY WE BOUGHT IT. ALSO NEEDED TO MENTION THE AUDIBLE TICKING THE ENGINE MAKES WHEN IDLING. WHY HASN'T SOMETHING BEEN DONE ABOUT THIS CONSIDERING MANY PEOPLE HAVE COMPLAINED OF THIS ISSUE????

VEHICLE HAS HESITATION/STUTTER WHEN ACCELERATING FROM 0 TO AROUND 20MPH. THIS IS A CONSTANT PROBLEM, NOT A ONE TIME OCCURRENCE.

I RECENTLY PURCHASED A 2014 ACURA WHILE IT WAS STILL IN ITS WARRANTY PERIOD. AFTER FINALIZING THE PURCHASE OF A $40, 000.00, THE VEHICLE BEGAN EXHIBITING MECHANIC ISSUES WITH THE TRANSMISSION. SO NATURALLY, I CONTACTED THE MY LOCAL ACURA DEALERSHIP IN CHAPEL HILL, NC. I HAVE TAKEN MY VEHICLE TO THE SAME DEALERSHIP A TOTAL OF FOUR TIMES FOR THE SAME ISSUE TO ONLY BE TOLD THAT THERE WAS NOT PROBLEM WITH VEHICLE, WHEN IT EXHIBITS OTHERWISE. WITH THE SAME MECHANIC ISSUE WITH TRANSMISSION STILL EXHIBITING ITSELF, I DECIDED TO TAKE MY CAR TO THE ACURA DEALERSHIP IN FAYETTEVILLE, NC, WHICH IS MORE THAN 78 MILES FROM MY HOME. THE NICE FOLKS THERE DIAGNOSED THE VEHICLE AND DETERMINED THAT IT WAS THE TORT CONVERTER, WHICH CARRIES A PRICE TAG OF OVER $2,600.00 TO REPAIR. THE CONCERN I HAVE IS THAT SINCE MY CAR IS CURRENTLY OUT OF HIS 50K WARRANTY PERIOD, IN WHICH THE PROBLEM WAS REPORTED BUT NEVER PROPERLY DIAGNOSED APPROPRIATELY DURING THE TIME IT WAS UNDER WARRANTY, WILL ACURA HONOR ITS COMMITMENT TO IT CONSUMER AND STAND BEHIND ITS PRODUCT, AS THIS IS A COMMON ISSUES MISDIAGNOSED ISSUE (CLICK HERE ) TO BE DIRECTED TO THE ONLINE FORM.

WHEN DRIVING DOWN A LONG, DOWNHILL SLOPE THE STEERING WHEEL AND THE REST OF THE CAR STARTED SHAKING WHEN THE BRAKE IS APPLIED. FROM A SCALE OF 0 TO 10 I WOULD GIVE IT A 6 OR MORE FOR THE SHAKING. IT IS PRETTY BAD. THE EXACT SAME SYMPTOMS OCCURRED TO MY 2009 HONDA ACCORD. AT THAT TIME I JUST BARELY OWNED IT FOR LESS THAN A YEAR FOR MY ACCORD.

TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE MAKING A LEFT TURN OUT OF A PARKING SPACE, A SUDDEN CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE STEERING WHEEL SUDDENLY BECAME LOCKED AND COULD NOT BE TURNED TO THE RIGHT. THE DRIVER IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE LUNGED TO THE RIGHT AND HIT THE CURB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000. UPDATED 10/26/16*LJ *TR

LIFTGATE OBSTRUCTION SENSOR IS SET FOR A HIGHER BACK PRESSURE. THE SENSITIVITY OF OBSTRUCTION SENSOR CANNOT BE ADJUSTED. I FEEL THE LIFTGATE WILL NOT PROTECT FINGERS AND HANDS BEFORE CRUSHING IT. THIS LIFTGATE PINCH POINT HAZARD MANAGEMENT SHOULD BE IMPROVED TO AVOID INJURY. THE LIFTGATE IS VERY HEAVY. THIS IS A HAZARD IDENTIFICATION AND CONSEQUENCE ASSESSMENT. NO INJURY WAS CAUSED.

AS THE VEHICLE BEING DRIVEN, IT OCCASIONALLY LURCHES. AS THE VEHICLE PRODUCES THESE SUDDEN STOPS AND ACCELERATIONS DURING THE NORMAL DRIVING (LOCAL STREETS AND HIGHWAYS), I, AS A DRIVER, TEMPORARILY LOSE THE CONTROL OF THE CAR. CONSEQUENTLY, THIS CAR LURCHING SITUATION MAY LEAD TO THE DRIVER LOSING A TEMPORARY OR COMPLETE CONTROL OF THE VEHICLE WHICH COULD ULTIMATELY CAUSE A COLLISION.

RECENTLY FACED A SITUATION WHERE I WAS TRAVELING ON A FREEWAY @ 65-70 MPH AND SUDDENLY SUV FLASHED A FCW( FORWARD COLLISION WARNING SYSTEM) . I HAD TO APPLY THE BRAKES IN THE MIDDLE OF THE FREEWAY FEARING AN ACCIDENT. IT MAY HAVE CAUSED US TO TO GO INTO A CRASH WITH A CARS COMING FROM BEHIND . NHTSA HAS TO LOOK INTO THIS FEATURE. THERE IS SOME PROBLEM WITH THE SENSORS OF FCW

THE VEHICLE THAT I USE FOR DAILY COMMUTE, ACURA MDX, HAD A BREAK DOWN ON 5/16/16. IT WAS LATER TOWED TO THE ACURA DEALERSHIP ( SUBURBAN ACURA ). THE CAUSE OF THE BREAKDOWN WAS DIAGNOSED AS OVERHEATING OF THE ENGINE DUE TO TAMPERING. ALSO, THE VEHICLE WAS AT THE SAME DEALERSHIP ON 4/23/16 WHEN NO PROBLEM WAS NOTICED. MY VEHICLE IS ALWAYS PARKED IN A SECURE LOCATION AT WORK ( MONITORED BY VETERANS POLICE AT THE VA HOSPITAL ) AND AT HOME IN A SECURE GARAGE. I ASKED THE VA POLICE IF THERE IS A POSSIBILITY OF TAMPERING AT WORK AND I HAVE BEEN TOLD THAT THEY WOULD HAVE NOTICED IT SINCE THE AREA IS UNDER VIDEO SURVEILLANCE. I STRONGLY SUSPECT THAT THE SUV WAS COMPROMISED ( TAMPERED / DAMAGED ) DURING ROUTINE MAINTENANCE WHEN IT WAS AT THE DEALERSHIP PRIOR TO THE BREAKDOWN AND THE DEALER IS TRYING TO DEFLECT THE ISSUE BY CITING TAMPERING AS THE CAUSE. WHEN ASKED IF THIS WAS POSSIBLE, ACURA CUSTOMER SERVICE ( MRS APRIL AT 800-382-2238 EXT 115239 ) & THE DEALERSHIP ( SUBURBAN ACURA, FARMINGTON HILLS, MI )DENY THIS BY VERBALLY STATING THAT " ENGINE HEATING DUE TO THIS KIND OF TAMPERING WOULD RESULT WITHIN LESS THAN 5 MILES OF DRIVING AND I WOULD HAVE NOTICED IT ON THE DAY THE SUV LEFT THE DEALERSHIP WHEN IT WENT FOR ROUTINE MAINTENANCE" I FAIL TO UNDERSTAND HOW I COULD DRIVE MORE THAN 20 MILES TO WORK OR BACK HOME IF TAMPERING DID HAPPEN AT EITHER WORK OR AT HOME. TAMPERING OF THIS KIND APPARENTLY IS ONLY POSSIBLE WITH SPECIAL INSTRUMENTATION AND I FAIL TO UNDERSTAND WHY ANYONE WOULD DO THIS. THE OTHER ISSUE WE SUSPECT IS IF THERE IS A DEFECTIVE PART ( FROM ACURA ) AND THEY ARE UNWILLING TO ADMIT IT TO AVOID LIABILITY.

FORWARD COLLISION WARNING (FCW) SYSTEM: SOMETIMES GOING ON A SMOOTH ROAD FCW ACTIVATES ALL OF A SUDDEN AND FLASHED IN THE DASHBOARD WITH AN ALARM. YOU HAVE TO PRESS BRAKES IN ORDER TO ENSURE THAT YOU ARE GETTING INTO AN ACCIDENT. ACURA NEED TO FIX THIS WARNING SYSTEM AND ENSURE ITS MORE RELIABLE. BRAKES AND ROTORS ARE WARPED AT 13000 MILES. WENT TO DEALER AND THEY TOLD THAT IT NEEDS RESURFACING. CONTINUOUS WHISTLING NOISE FROM ENGINE WHEN YOUR FOOT IS ON GAS AND WHEN ITS OFF IT STOPS. ACURA HASN'T BEEN ABLE TO FIGURE OUT WHERE IS THE PROBLEM

SIMILAR TO OTHER COMPLAINTS, MY TRANSMISSION IS "STUTTERING" WHEN SLOWLY ACCELERATING BETWEEN (I THINK) 3RD AND 4TH GEAR AND WHEN IT IS BETWEEN 1500-2000 RPM. IT'S BEEN A CONSTANT ISSUE SINCE AROUND 10000 MILES OR SO. TOOK TO THE DEALER AND THEY INDICATED THAT THERE WAS A RECALL; HOWEVER, WHEN I SEARCH MY VIN, NO RECALL COMES UP. THERE ARE A LOT OF COMPLAINTS I'VE FOUND WITH THIS SAME ISSUE.

SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING APPROXIMATELY 70 MPH ON INTERSTATE 40 IN MEMPHIS, TN.

THE VEHICLE START SHAKING VIOLENTLY WHEN BRAKING AT HIGH SPEEDS OR WITH EMERGENCY BRAKING. BRAKING EFFICIENCY MAY BE SUFFERING AS WELL. THE DEALER REFUSED TO COVER THE REPAIR UNDER NEW VEHICLE WARRANTY. I PAID FOR THE FRONT ROTORS TO BE RESURFANCED AT 38000 MILES BUT THE PROBLEM IS BACK AT 45000 MILES. THE DEALER IS PERFORMING THE SAME REPAIR BUT CONCERN IS THAT THIS WILL KEEP HAPPENING. THIS A MAJOR SAFETY ISSUE.

2014 ACURA MDX. CONSUMER WRITES IN REGARDS TO DEFECTIVE VOICE CONTROL SYSTEM. *SMD THE CONSUMER STATED THE VOICE CONTROL SYSTEM DUD NOT UNDERSTAND HIS VOICE OR HIS WIFE'S VOICE. THE DEALER COULD NOT EXPLAIN THE CONTROL FEATURES. *JB

FIRST, I HAVE HAD THE VEHICLE FOR A LITTLE OVER A YEAR. I HAVE DRIVEN TO FLORIDA AND NC WITHOUT ISSUE. TODAY WILL BE THE 4TH TIME TAKING MY CAR TO THE ACURA DEALERSHIP IN LESS THAN 3 MONTHS. TODAY THE CAR STARTED TO KICKBACK WHEN I REACH 20MPH. ALSO, AT 80MPH THE CAR IS JERKY WHEN I ACCELERATE OR DECREASE AND GO AGAIN. ALSO WHEN I RELEASE THE GAS, THE SPEED DECREASES QUICKLY AS OPPOSED TO GRADUALLY. AROUND 60MPH THE CAR TENDS TO HAVE A SLIGHT JERK WHICH IVE NOTIFIED ACURA BUT THEY SAID I NEED A WHEEL ALIGNMENT WHICH IVE DONE. THE ISSUE PRIOR WAS ALL THE LIGHTS IN THE DASH CAME ON THE THE DRIVE FUNCTION WAS ALMOST PAUSED WHILE THE VEHICLE WAS IN MOTION. ACURA CLAIMED THE ISSUE WAS MINOR YET I AM GOING AGAIN TODAY. PRIOR TO THAT ISSUE, SOMETHING NEAR THE TIRES WAS SCRATCHING OR SOMETHING WHICH THEY CLAIMED THE ISSUE WAS FIXED. WHAT LED ME TO THE DEALERSHIP THE FIRST TIME WAS THE VEHICLE WAS JERKY AT DIFFERENT TIMES WHILE ACCELERATING. ACURA PERFORMED A SOFTWARE UPGRADE WHICH FIXED THE ISSUE FOR A COUPLE DAYS. AT SOME POINT, THE VEHICLE NEEDS TO BE RE-ASSESSED AND POSSIBLY TOTALED OUT OR SOMETHING. I HAVE 3 KIDS AND ALWAYS ON THE RUN. I USED TO TRUST ACURA AND THE RELIABILITY BUT THE ISSUES SEEM TO GET WORSE AND WORSE.

BAD BRAKE ROTORS AT 12000 MILES STARTED FACING VIBRATION IN STEERING WHEEL WHEN MDX HAD 8K MILES ON IT AND AT THAT TIME DEALER TOLD THAT ITS NORMAL IN MY NEXT SERVICE FOR OIL CHANGE I TOLD THE DEALER TECH THAT I AM STILL FACING THE PROBLEM AND ITS QUITE SIGNIFICANT. HE STATED THAT ITS ROTOR SURFACE ARE UNEVEN AND WARPED AND HE HAS TO RESURFACE ALL 4 OF THESE ROTORS. HOW CAN ROTOR GETS WARPED AT 12-13K MILES. ITS FAIRLY NEW CAR. MY CONCERN IS TO REPLACE ALL THE BAD ROTORS BUT DEALER INSISTED THAT THEY WILL RESURFACE THOSE ROTORS. RESURFACING REDUCES THE LIFE OF THE ROTORS AND THEN I CALLED ACURA AND THEY ASSIGNED ME DISTRICT CASE MANAGER AND IN TURN THEY TALKED TO DEALER AND FINAL RESULT IS THAT THEY WILL RESURFACE IT NOT REPLACE IT. IF THE PRODUCT IS DEFECTIVE THEN THEY SHOULD REPLACE IT. I THINK THE AMOUNT OF CONCERNS REGARDING 2014 ACURA MDX THEY ARE RECEIVING REGARDING THE BRAKES ARE ENORMOUS AND THEY SHOULD RECALL OR REPLACE THE ROTORS. ENGINE NOISE/ TRANSMISSION NOISE. WHILE GOING TO LA FROM SACRAMENTO I NOTICED THAT WHILE AT 65- 70 MPH THERE IS ALWAYS A WHISTLING NOISE WHEN YOU ARE STEPPING ON GAS AND WHEN YOU TAKE YOUR FOOT OFF THE GAS IT STOPPED. ITS ANNOYING AND DEFEATS THE PURPOSE OF BUYING SUCH A HIGH END SUV AND INSTEAD OF LESS ROAD NOISE YOU HEAR WHISTLING SOUND. I TOOK IT TO DEALER FOR DIAGNOSTIC AND THEY STATED THAT ITS EITHER FROM ENGINE OR FROM TRANSMISSION AND THEY HAVE NO SOLUTION TO IT. UPDATE FROM APR 25, 2016 THIS IS UPDATE FROM LAST TIME WHEN NIELLO ACURA COULD REPLICATE THE NOISE BUT THERE WASN'T ANY SOLUTION TO IT. I CALLED ACURA HQ AND THEY SET AN APPOINTMENT FOR ACURA TECH-DPSM ON 04/21/2016 TO DRIVE AND NEXT DAY I GET CALL BACK THAT THEY COULD REPLICATE THE WHISLING NOISE BUT THE SAME NOISE ALSO CAME FROM OTHER 2014 MODEL THEY DROVE. SO THERE IS NO SOLUTION TO IT.

TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE DRIVING APPROXIMATELY 30 MPH ON A SNOWY DAY, THE VEHICLE SLID ACROSS THE INTERSECTION AND CRASHED INTO A GUARDRAIL. THE FAILURE IMPACTED THE FRONT DRIVER SIDE, BUT ONLY THE PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT STATED THAT THE VEHICLE WAS IN GOOD SHAPE. THE FAILURE MILEAGE WAS 30,000.

VEHICLE HAS 25K MILES. WHILE DRIVING A LOW SPEEDS THE CAR STALLS OUT AND THEN ACCELERATES FORWARD CAUSING US TO HIT THE BREAKS. I HAVE HAD VERY CLOSE CALLS WITH ACCIDENTS DUE TO THE STALLING AND UNCONTROLLED ACCELERATION. THE DEALER STATES THERE IS NOTHING WRONG.

DROVE THE VEHICLE (22,000 MILES) ON THE HIGHWAY THROUGH DEATH VALLEY IN SEPTEMBER WITH TEMPERATURE ABOUT 105 F. ON THE DOWNWARD SIDE OF A PASS ON HWY 395 AND WAS DRIVING ABOUT 45 MPH, CAME INTO A VIEW AREA AND USED THE BRAKES. THE VEHICLE VIOLENTLY SHOOK WITH A LOUD NOISE ENGAGED ALSO USED THE EMERGENCY BRAKE AND IT CONTINUED TO ROLL FORWARD. I DID GET IT STOPPED AND IT SAT FOR ABOUT 15 MINUTES WHILE I WAS OUT TAKING PICTURES. GOT BACK IN AND SLOWLY STARTED DOWN THE ROAD AND THERE WAS A VERY SMALL FEEL OF VIBRATION WITHIN THE NEXT 10 MINUTES AND THEN IT WAS NORMAL AGAIN. SINCE IT WASN'T AN IMMEDIATE ISSUE AFTER I GOT BACK DIDN'T IMMEDIATELY TAKE IT TO THE DEALER AS IT WASN'T BEEN USED. THE DEALER IS 115 MILES AWAY SO IT TAKES A SCHEDULE TO TURN IT IN. ON 3 DECEMBER DID TAKE IT IN AND REPORTED THE PROBLEM THEY CAME UP WITH THE PROBLEM AS BRAKE PULSATION WITH ROTORS THAT NEED TO BE RESURFACED. WHAT OCCURRED WAS MORE THAN PULSATING BRAKES SINCE IT HAS NOT HAPPENED AGAIN AND IF IT WAS JUST THAT IT SHOULD STILL STOP, AS NECESSARY.