2017 Acura MDX Air Bags & Restraints Problems

On Tuesday, November 8, 2022 I had my 20 month year old grandson in a rear facing car seat and he wrapped the middle seat seat belt around is neck and was choking and coughing. I was on my way to pick up my other grandson at school about 4 miles from my home and when I arrived at the school I opened the back door on the driver side where he was sitting and to my surprise and fear he had the seatbelt wrapped around his neck. I tried to remove it seatbelt when he was in the carseat and it was too tight there was no give. I yelled for help and a lady in her car helped me. The only resolution was to cut the middle seat belt. He had to be taken to emergency because he had red marks around his neck.

Copied below is my email to the Piazza Acura dealership. They will not provide a loaner. ________________________ My name is [XXX] and I purchased a new 2017 Acura MDX with AWD and the tech package from your dealership on 27 August 2016. In early April of 2022, the front passenger seat belt of my MDX stopped working. I was asked to come into your dealership to confirm that it was not working, and I did so on 12 April 2022. At that time a new seat belt was ordered, and I was told it would take about a month at most. For your reference, the part number, order reference number, and date of order are included below. · Part number: 04814-TZ5-A00ZA · Order reference number: U3990412 · Date ordered: 12 April 2022 It is now past the one-year anniversary of this safety warranty problem being brought to your dealership’s attention, and the theoretical delivery date keeps getting pushed out. Just today, I called the Parts Department and was told there is a new shipping date of 04 June 2023. Frankly, I don’t believe it and feel like I’m just being strung along. I ask you [XXX], what would you think if you were in my situation? This MDX is my only car, and I have had limited use of it to carry passengers for over a year due to the effective loss of the front passenger seat. Because this is a safety issue, my hands are further tied in that I cannot trade or sell my MDX. It is very strange that this seat belt stopped working, and I have to wonder if it was a design or manufacturing defect. Nevertheless, I have been the only one dealing with the consequences, and I have had to do so for over a year. I am unwilling to continue to do so, and now propose that Piazza Acura treat this like any other extended warranty repair situation and provide me with a comparable late-model MDX loaner free of charge until such time as Piazza Acura and the Honda Corporation can provide me with and install a new, manufacturer-supplied front passenger seat belt. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE CERTIFIED PRE-OWNED (CPO) 2017 ACURA MDX I PURCHASED ION 07/24/20 FROM DAVIS ACURA IN LANGHORNE, PA SHOULD NOT BE CLASSIFIED AS A CPO! I PAID MY AUTOMOTIVE REPAIR SHOP OF 20 YEARS THAT MAINTAINED MY LEXUS SUVS TO DO THEIR OWN 83-POINT DETAILED INSPECTION ON THE ACURA MDX.I WAS SHOCKED IN THEIR REPORTING WHEEL ALIGNMENT NEEDED - RECOMMENDED LEFT REAR TIRE EDGE WEAR & BODY ' EVIDENCE OF PREVIOUS ACCIDENT DAMAGE TO REAR BUMPER, RIGHT FRONT DOOR, LEFT SIDE DOORS, LEFT REAR QUARTER PANEL & LEFT FRONT FENDER. I WAS INFORMED THAT AT LEAST 50% OF SUV HAS BEEN REPAINTED & THERE WAS DIRT UNDERNEATH THE PAINT. WAS THIS FORMERLY LEASED SUV IN AN ACCIDENT THAT WENT UNREPORTED WITH CLEAN CARFAX AND AUTO CHECK REPORTS? THE LEFT DOOR EXTERIOR CHROME DOOR HANDLE WAS ALSO REPLACED BY DEALERSHIP BUT NO REASON IS LISTED AS TO WHY REPLACED. THERE ARE NOW ISSUES WITH: EXPOSED AIRBAG ' IS IT THE ORIGINAL OR WAS IT REPLACED?; TIRE PRESSURE VARIES (+/- 7 OR 8 ) IN THE REAR LEFT TIRE THAT HAS BEEN LOOKED AT BY MY LOCAL ACURA DEALER TWO TIMES IN ONE WEEK & THE 3RD VISIT WILL BE TO REPLACE THE TPMS SENSORS IN A CAR WITH ONLY 16,000 MILES?; THE DEFROSTER IS NOT FULLY WORKING IN THE LEFT PASSENGER WINDOW AND THE MISALIGNMENT OF THE LIFT GATE IS A CONCERN BECAUSE IT PREVENTS THE A/C OR HEAT FROM WORKING EFFECTIVELY IN THE 2ND & 3RD ROW, THERE IS RAIN WATER SITTING ON THE INSIDE OF THE SUV THAT REMAINS FOR HOURS. COULD IT MOLD OR CAUSE DAMAGE TO THE REAR ELECTRIC LIGHTING COMPONENTS? HOW DOES THE LIFT GATE TRUNK DOOR MISALIGN IF IT WASN'T IN AN ACCIDENT? IF THE LIFT GATE TRUNK DOOR IS MISALIGNED, WHY WAS THIS SUV SOLD AS A CPO & NOT USED? I DO NOT FEEL COMFORTABLE DRIVING THE SUV. I HAVE YET TO RECEIVE A CALL BACK BY PHONE FROM ACURA DEALERSHIP OWNER IN 4 WEEKS AND/OR FROM THE ACURA CUSTOMER CARE SPECIALIST IN THE LAST 10 DAYS ABOUT MY CASE FILED. CAN NHTSA INSPECT SUV FOR DAMAGE & REPAINTING?