2019 Acura MDX Complaint Log

WHILE DRIVING MY 2019 MDX I NOTICED THAT THE BACK-UP CAMERA WAS ON REMAINING ON, AND I COULD SEE THE ROAD BEHIND BY VEHICLE. I PULLED OFF THE ROAD AND TURNED THE CAR OFF AND THEN RESTARTED THINKING THIS WOULD CORRECT THE PROBLEM; HOWEVER IT DID NOT CORRECT THE PROBLEM. I ALSO NOTICED THAT THE LIGHTS THAT INDICATE THAT I AM BACKING UP REMAIN ON EVEN WHEN THE CAR IS IN PARK. INSIDE OF THE VEHICLE, THE CLIMATE CONTROL ISN'T WORKING. THE CAR APPEARS TO BE "SAFE" TO DRIVE, WITH THE EXCEPTION OF THE DISTRACTION FROM THE BACKUP CAMERA REMAINING ON; AND, NOT BEING ABLE TO DEFROST/DEFOG THE WINDOWS OR WARM THE CAR. THE ACURA DEALER IN ARDMORE, PA WILL BE SERVICING THE CAR ON 02-10-2020.

TRANSMISSION IS CONSTANTLY SLAMMING INTO 4TH GEAR AND HAS BEEN TO THE DEALERSHIP 3 TIMES. CORPORATE HAS EVEN EVALUATED IN AND HAS DEEMED IT TO BE "WITHIN SPECIFICATION". THE TRANSMISSION IS GOING TO BREAK DOWN WHILE DRIVING AND POSE A SAFETY HAZARD. IT FEELS AS IF THE MOUNTS ARE GOING TO BREAK OFF WHEN IT DOES IT.

THE AUTOMATIC COLLISION MITIGATION SYSTEM HAD A COMPLETE 100% LOCK UP OF MY BRAKES DURING A CROSS OF AN INTERSECTION . ALTHOUGH I WAS WEARING MY SEATBELT THE FORCE OF THE STOP THREW MY HEAD INTO THE STEERING WHEEL. IT IS A COMPLETE MIRACLE THAT THE CAR BEHIND ME DID NOT REAR-END ME. THIS SYSTEM ROUTINELY GIVES FALSE POSITIVES WHEN GOING AROUND CORNERS WHEN YOU ARE IN THE CENTER LANE AND IT BEEPS AND PULSES THE BRAKES. THIS TIME, THE CAR STOPPED COMPLETELY AND I HIT MY HEAD AND WAS LUCKY TO NOT CAUSE AN ACCIDENT. THERE SHOULD BE A WAY TO 100% PERMANENTLY TURN OFF OR ACURA NEEDS TO FIX THEIR SOFTWARE. TOO MANY FALSE POSITIVES AND ACTUALLY IS LESS SAFE WITH IT ON.

The contact owns a 2019 Acura MDX. The contact stated that on numerous occasions while driving approximately 55 MPH, the vehicle failed to respond as needed. The contact stated that the engine revved however, the vehicle went into LIMP Mode for 10 seconds and then operated normally. The vehicle was taken to the dealer however, the failure could not be duplicated. No warning lights were illuminated. The manufacturer was notified of the failure; however, the contact never received a reply. The failure mileage was approximately 55,000.

Transmission is very laggy when stepping on gas pedal causing late takeoffs. It may damage internals. Also very hard shifting at certain speeds

I WAS IN A DRIVE THROUGH WAS ASKED TO PULL FORWARD AND PARK AT CURB AS I BRAKED MY VEHICLE ACCELERATED ON ITS OWN STRIKING THE CURB AND DAMAGING MY LEFT FRONT WHEEL AT THE TIME OF THE FALSE ACCELERATION I WAS IN DRIVE IDELING FORWARD

THE VEHICLE SUDDENLY ACCELERATES ITSELF. THIS IS ESPECIALLY TRUE IN LOW SPEEDS. THERE HAVE BEEN NUMEROUS TIMES THAT I AM DRIVING SLOWLY IN A PARKING RAMP AND THE VEHICLE WILL JUST SHOOT FORWARD AS THOUGH I AM PRESSING THE GAS PEDAL, WHEN I AM NOT! I AM GRATEFUL THAT NO ONE WAS INJURED DUE TO THIS - BUT THIS IS DANGEROUS AND HONDA NEEDS TO LISTEN AND DO SOMETHING.

AFTER VEHICLE POWERED OFF AND AND AFTER COUPLE OF HOURS LATER, THE BREAK PEDAL GETS VERY STIFF. SO, TREMENDOUS FORCE NEEDS TO APPLY TO START TO ENGINE. AFTER AROUND 600 MILES OF DRIVING THIS NEW VEHICLE, THIS PROBLEM HAPPENED. MY WIFE IS PRIMARILY DRIVING THIS VEHICLE. AND THUS SHE IS GETTING KNEE PAIN ISSUE TO STIFF BREAK PEDAL. ACURA CONFIRMED THIS IS KNOWN ISSUE BUT THEY DENIED TO FIX IT AS INDICATED IN THE ATTACHED DOCUMENT.

THE INTERNAL GUTS OF THE DRIVERS AND PASSENGERS SEAT ARE LOOSE AND COMING APART. WHENEVER YOUR BACK MOVES AGAINST THE SEAT THE INTERNAL WORKINGS JIGGLE. THE PROBLEM IS GETTING WORSE THE MORE YOU USE THE SEATS. THE JIGGLING IS A SAFETY ISSUE AS IT FEELS LIKE THE INSIDE OF THE SEAT IS COLLAPSING. *TR

TL* THE CONTACT OWNS A 2019 ACURA MDX. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE FRONT WINDSHIELD WAS DISTORTED ON BOTH THE DRIVER AND PASSENGER SIDE PILLAR AREAS. WHEN LOOKING THROUGH THE WINDSHIELD AT THESE POINTS, THE GLASS WAS EXTREMELY DISTORTED AND CAUSED NAUSEA. THE VEHICLE WAS TAKEN TO METRO ACURA (9377 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 626-6000) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE REPLACED; HOWEVER, THE REPLACEMENT WINDSHIELD WAS WORSE OFF THAN THE ORIGINAL WINDSHIELD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. *LN*JB

DISTORTED WINDSHIELD ON THE RIGHT PILLAR.

THE ENGINE AUTO STOP OR IDLE STOP IS A SAFETY HAZARD. THE ENGINE SHUTS OFF PREVENTING A QUICK ACCELERATION FROM AN INTERSECTION OR OTHER HAZARD. THE MANUFACTURE SHOULD OFFER A METHOD TO PERMANENTLY DISABLE THIS HAZARD.I WAS NEARLY T-BONED WHEN TRYING TO MAKE A LH TURN AT A BUSY INTERSECTION BECAUSE THE CAR HAD TO START BEFORE ACCELERATING

TL* THE CONTACT OWNS A 2019 ACURA MDX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURE OCCURRED WHILE SLOWING DOWN AND APPROACHING A STOP LIGHT AND ALSO WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO ACURA OF PEABODY (233 ANDOVER ST, PEABODY, MA), BUT THE FAILURE COULD NOT BE DUPLICATED AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09964379. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

SINCE TAKING DELIVERY OF MY 2019 ACURA MDX I STARTED TO NOTICE A CLICKING NOISE WHEN ACCELERATING AND BRAKING. THE ISSUE CAN BE HEARD ALSO WHILE MAKING A TURN. I TOOK THE VEHICLE TO THE DEALERSHIP, THEY REPLACED THE LEFT STRUT BUT THE ISSUE DID NOT GET FIXED. THIS IS A BRAND NEW VEHICLE AND SHOULD NOT HAVE ANY ISSUES. THIS CLICKING NOISE IS ANNOYING AND EMBARRASSING TO BE DRIVING A NEW VEHICLE THAT MAKES CLICKING NOISES.

THE FRONT WINDSHIELD IS DISTORTED ON BOTH THE DRIVER AND PASSENGER SIDE, PILLAR AREAS. WHEN LOOKING THROUGH THE WINDSHIELD AT THESE POINTS, THE GLASS IS EXTREMELY DISTORTED AND CAUSES NAUSEA. THIS PORTION OF THE GLASS IS UNAVOIDABLE AS YOU NEED TO VIEW THE ENTIRE WINDSHIELD IN ORDER TO CHECK FOR PEDESTRIANS, VEHICLES, OR OTHER OBJECTS. IT APPEARS THIS IS A FLAW WITH MANY OF THE 2019 ACURA MDX'S AND SHOULD BE ADDRESSED APPROPRIATELY.

INFOTAINMENT SYSTEM EXPERIENCES PERIODIC FAILURES CAUSING INABILITY TO CONTROL CLIMATE/TEMPERATURE CONTROLS, COMMUNICATIONS, NAVIGATION, AND VEHICLE SETTINGS INCLUDING SAFETY SETTINGS. IT OCCURS WHEN DRIVING IN CITY AND ON HIGHWAY REGARDLESS OF CONDITIONS OR SPEED, WHEN STATIONARY, CAN AT TIMES BE CORRECTED BY PULLING OFF THE ROAD AND RESTARTING THE CAR, BUT SOMETIMES IT JUST TAKES TIME TO RESOLVE. ACURA STATED THIS IS CAUSED BY THE CONNECTION TO THE CELL PHONE, BUT OCCURS EVEN WHEN NO PHONE IS CONNECTED TO OR IN THE CAR. THIS ISSUE IS A SIGNIFICANT DISTRACTION TO THE DRIVERS ATTENTION, AND CAN FOR EXPOSURE TO EXTREME TO OUTSIDE TEMPERATURES BELOW FREEZING AND ABOVE 95F IN HIGH HUMIDITY MO SUMMER HEAT. MULTIPLE ATTEMPTS TO REPAIR THE VEHICLE HAVE FAILED, ARBITRATION WITH NCDS RULED IN MY FAVOR FOR ACURA TO REPAIR THE VEHICLE WHICH THEY CANNOT DO, IT IS A KNOWN ISSUE WITH ACURA VEHICLES AND THEY CONTINUE TO SELL, AND THERE ARE MULTIPLE CURRENT CLASS ACTION LAWSUITS AGAINST ACURA AND THEIR PARENT HONDA MOTOR COMPANY FOR THE IDENTICAL ISSUE WITH DIFFERENT MODELS FROM THE SAME MODEL YEAR. MY ATTEMEPTS TO TRADE AND SELL THE VEHICAL HAVE BEEN THWARTED BY OCCURANCES OF CRITICAL FAILURE OF THESE ELECTRONIC/COMPUTER BASED SYSTEMS. I AM CURRENTLY ARBITRATING ACURA (NON-LEGAL) FOR THE RESOLUTION OF THESE UNSAFE DRIVING EXPERIENCE.

THE ANTI COLLISION SYSTEM IS DEFECTIVE AND IT'S PUTTING MY FAMILY AT RISK. IT SLAMS ON BREAKS BY ITSELF WITHOUT ANY OBSTACLE IN FRONT. IT STARTED HAPPENING MORE AND MORR FREQUENTLY. CALLED THE ACURA DEALRSHIP AND THEY CLAIM IT'S NORMAL AND THE CAR WOULD BREAK FOR ANY PERCEIVED OBSTACLE IN FRONT OF IT.

BREAKING LIGHT GOES ON AND THE BRAKE GETS STUCK AND MAKES A GRASPING NOISE LIKE SOMETHING IS GRINDING AND THE PEDAL IS STUCK DOWN.

THEIR INFLATABLE SEALANT DOES NOT WORK. WE WERE ON THE ROAD AND HAD A FLAT, PULLED OVER GOT THE COMPRESSOR OUT HOOKED TO FLAT ALL THAT HAPPENED WAS AIR BLOWING OUT THE HOLE IN THE TIRE. BY THE GRACE OF GOD A MAN STOPPED AND HE WAS A TIRE REPAIR MAN THAT WAS GOING TO ACALL ON A BIG TRUCK TIRE PROBLEM HE PATCHED OUR TIRE AND INFLATED IT AND WE WERE ON OUR WAY HOME. WHAT IF HE DID NOT COME ALONG, WE WERE IN AN AREA WITH POOR PHONE RECEPTION, MY WIFE FINALLY GOT WITH ROADSIDE ASSISTANCE AND THEY WERE GOING TO SEND SOMEONE TO TOW IT TO CLOSEST DEALERSHIP. MY WIFE TOLD THEM THAT THE TIRE MAN HAD SOLVED THE TIRE PROBLEM BUT NOT TO CLOSE THIS COMPLAINT OUT. THIS COULD HAVE BEEN A BIG PROBLEM, EVERY VEHICLE SHOULD COME WITH A SPARE TIRE. WHAT IF IT IS LATE AT NIGHT AND THERE IS NO PHONE RECEPTION????

RECENTLY PURCHASED A NEW 2019 MDX AND THE FRONT WINDSHIELD IS SEVERELY DISTORTED. THIS IS OCCURRING ALONG A WIDE BAND NEAR THE FRONT PASSENGER AND DRIVER SIDE PILLARS. OBJECTS SUCH AS VEHICLES AND PEDESTRIANS APPEAR WAVY AND SEVERELY DISTORTED WHILE DRIVING. IT IS VERY EVIDENT WHEN TURNING OR AT BENDS IN ROADS THAT REQUIRE LOOKING ACROSS THE VEHICLE. IT ALSO CAUSES DIFFICULTIES WHILE AT AN INTERSECTION AND CHECKING FOR ONCOMING TRAFFIC. WHEN DRIVING AND LOOKING THROUGH THESE PORTIONS OF THE WINDSHIELD IT CAUSES BLURRED PERCEPTION, MOMENTARY DIZZINESS AND DISORIENTATION WHICH IS VERY UNSAFE.

I PURCHASED A 2019 ACURA MDX TWO DAYS AGO AND NOTICED TODAY THAT THERE IS OPTICAL DISTORTION ON FRONT WINDSHIELD. CLEARLY THE DISTORTIONS AFFECT MY VISIBILITY. THE OBJECTS THROUGH DISTORTED WINDSHIELD APPEAR BENT/CURVED. I FEEL DIZZINESS AND NAUSEA FROM THE OBJECT DISTORTIONS. I WOULDN'T PURCHASE THIS VEHICLE IF I KNEW MDX HAS THIS TYPE OF PROBLEM FOR LONG TIME. SAFETY IS MY TOP PRIORITY SINCE I HAVE THREE CHILDREN.

WINDSHIELD DISTORTION NEAR DRIVER AND PASSENGER FRONT PILLARS CAUSING OBJECTS TO BE PERCEIVED INCORRECTLY ALONG WITH MOMENTARY DISORIENTATION WHEN TRYING TO DETERMINE THE ACTUAL POSITION OF OBJECTS WHEN ROUNDING CURVES OR BENDS IN THE ROAD. MAJOR CONCERN IS FOR OBJECTS SUCH AS, OTHER VEHICLES, KIDS, ADULTS, ANIMALS NOT BEING PERCEIVED PROPERLY AND IN TIME TO AVOID A COLLISION.

TL* THE CONTACT OWNS A 2019 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, WITHOUT WARNING THE AUTOMATIC EMERGENCY BRAKE ENGAGED, CAUSING THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED MOST OFTEN WITH A PASSING VEHICLE ON THE DRIVER'S SIDE THAN ON THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO HOEHN ACURA LOCATED AT (5556 PASEO DEL NORTE, CARLSBAD, CA 92008 (877) 281-4655) WHERE IT WAS DIAGNOSED THREE TIMES HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *LN

WHILE DRIVING APPROX. 40 MPH AND SLOWING TO TURN INTO GAS STATION, THE CAR COMPLETELY TURNED OFF. I WAS UNABLE TO PUT CAR IN NEUTRAL OR GET OFF OF ROAD. TOW TRUCK CALLED AND HAD TO BE DRUG ONTO FLATBED. GARAGE REPLACED BATTERY AND STILL UNABLE TO START. NEEDED TO REPLACE TIMING BELT, TENSIONER PULLEY, WATER PUMP, ENGINE SHORT BLOCK AND HEADS. CAR WITH ONLY 4088 MILES, NO S/S OF ISSUE PRIOR TO INCIDENT, ETC. GARAGE NOT SURE WHAT CAUSED ISSUE, BEST GUESS IS MANUFACTURE DEFECT IN TIMING BELT. I ASKED TO END LEASE OR FOR NEW VEHICLE, BUT ACURA DENIED. CAR WILL BE RETURNED TO ME DESPITE MY CONCERNS.