There are 5 owner-reported air bags & restraints complaints for the 2020 Acura MDXin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
Acura has failed to repair my vehicle with a known recall for a year. I am told they're prioritizing symptomatic vehicles and have no ETA on all others. Why have a recall of a safety feature and not actually handle the recall timely. I prefer not to wait for an injury or incident before this is given the proper attention.
The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
On May 30, 2024, the vehicle associated with the VIN associated with the report was involved in an accident. The vehicle is inoperable due to the seatbelt no longer working since the accident. The vehicle is at the collision center of my choice, and all repairs except for the seatbelt have been made. The collision center and I have reached out to American Honda Motor Company, Inc. and Acura several times. As of date, there has been no resolution and no estimated date of when a seatbelt will be issued by American Honda Motor Company, Inc. and/or Acura. I was told by an employee at American Honda Motor Company, Inc. that the seatbelt will become inoperable whenever the vehicle is in an accident or collision. I feel American Honda Motor Company, Inc. has and continues to produce unsafe vehicles and vehicles where repairs cannot be made promptly. Seatbelts are important, and I honestly believe seatbelts save lives. But, for a company to have a shortage of seatbelts with no estimated time of when one will be issued is unacceptable. And for the company to produce vehicles with seatbelts destined to not function after an accident is a problem. As a consumer, I would like this company to be held accountable for producing vehicles with problems and additional problems if the vehicles are in an accident. I've tried resolving this matter by contacting American Honda Motor Company, Inc., Better Business Bureau, and now NHTSA. I feel this is way beyond what a consumer should have to do.
The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026