NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Acura RDX. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT THE LO-BEAM HEADLIGHTS WERE VERY DIM, CAUSING A VISIBILITY HAZARD WHILE DRIVING AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS MORE EVIDENT WHILE DRIVING IN INCLEMENT WEATHER. THE CONTACT REPLACED THE BULBS TWICE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO FOUNTAIN ACURA (8785 ORANGE BLOSSOM TRAIL, ORLANDO, FL 32809, (866) 458-3766). THE CONTACT WAS INFORMED THAT THE PROJECTOR LENS FAILED TO FUNCTION AS DESIGNED WHICH CAUSED THE LACK OF ILLUMINATION FROM THE HEADLIGHT BULBS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
I WAS DRIVING ON I-87 SOUTH ON A SMOOTH STRIP OF ROAD, WHICH WAS RECENTLY REPAVED. I HEARD AN EXPLOSION AND GLASS SHATTERING. GLANCED AROUND BUT ALL WINDOWS WERE INTACT. AT THE FIRST STOP I OPENED MY SUNROOF VISOR AND SHARDS OF BROKEN GLASS SHOWERED DOWN FROM THE SHATTERED SUN ROOF. MY CAR IS A 2014 ACURA RDX WITH TECH PACKAGE
THE HEADLIGHTS ARE WAY TOO DIM - EVEN AFTER CHANGING BULBS AND THE LENS IS NOT FOGGED AT ALL. YOU CAN'T EVEN TELL IF YOUR LIGHTS ARE ON AT NIGHT - THIS IS A SERIOUS SAFETY ISSUE. OTHER ACURA VEHICLES HAVE A RECALL FOR THIS. IN RESEARCH - THE REFLECTIVE COATING THAT IS SUPPOSED TO ILLUMINATE YOUR BEAMS BREAKS DOWN IN A SHORT TIME RESULTING IN POOR LIGHTING OF ROADWAYS AT NIGHT. RECENTLY HAD SOMEONE IN THE CAR FOR THE 1ST TIME DRIVING AT NIGHT - AND THEY ASKED IF I HAD MY LIGHTS ON. SO IT IS VERY NOTICEABLE BY PEOPLE. IS THERE NOT A STANDARD OF LIGHTING THAT HAS TO BE MET FOR SAFETY? AND IF THIS IS ISSUE - SHOULD IT NOT BE A RECALL?? LOOK AT ILX RECALL FOR SAME ISSUE- 2013-2014.
HEADLIGHTS ARE ON BUT ABSOLUTELY NO VISIBILITY ON THE ROAD AT NIGHT. HEAD LIGHT ENCLOSURE IS CLEAR AND NOT FOGGED OVER. SEVERE SAFETY ISSUE. OTHER ACURA AND HONDA HEADLIGHTS ON OTHER MODELS HAVE BEEN RECALLED FOR SAME ISSUE.
THE EXTERIOR BLACK PLASTIC GARNISH PILLARS (BETWEEN THE WINDOWS) HAS SEVERELY DEFORMED FROM THE HEAT OF THE SUN. I HAVE REPLACED THEM TWICE, AS THEY HAVE DEFORMED AND WARPED SO MUCH THAT IT IS CAUSING FRICTION ON THE WINDOW OPERATION AND PREVENTS NORMAL WINDOW OPENING AND CLOSING. THE BLACK PLASTIC PART HAS A FLAT BLACK FINISH AND BECOMES EXTREMELY HOT FROM THE DIRECT SUNLIGHT OR REFLECTION OFF OTHER WINDOWS OF MY HOUSE OR OTHER CARS. THEY HAVE WARPED SO BADLY THAT I HAD TO REPLACED THEM TWICE. THE FIRST TIME AT THE DEALERS EXPENSE AND THE SECOND TIME AT MY EXPENSE. I HAVE NOTED THAT THE NEWER 2020 MODELS HAVE CHANGED THE PILLARS FROM A FLAT BLACK FINISH TO A HIGHLY REFLECTIVE SHINY BLACK FINISH, THAT WILL REFLECT THE LIGHT AND NOT BECOME AS HOT AS THE FLAT BLACK SOFT PLASTIC PILLARS THAT MY VEHICLE HAS. ACURA SHOULD RECALL THESE DEFECTIVE PARTS AND REPLACE THEM WITH A HARDER PLASTIC THAT WILL NOT WARP FROM THE HEAT OF THE SUN.
The low beam headlights have become very dim and it is difficult to see at night. I have replaced the bulbs and it did not help.
The headlights on Acura 2014 RDX are very dim. There has already been some recalled, however, there needs to be more. I am not able to drive my car at night unless it is an emergency due to a lack of visibility. The only way to see beyond 3 feet in front of the car is to turn on the brights. This is a huge safety risk to my family and other drivers on the road. The dealership confirmed that the only way to fix the headlight issue was to get new headlights. I have had this issue with my headlights for over 3 years now, and first thought it was the bulbs needing replacement, then thought it was battery-related, and I have continued to check or fix other factors in my car until I started to do research on the problem. I believe that I am not the only one having the same issue.
MY 2014 ACURA RDX RUNNING/LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. I FIRST NOTICED THIS LAST YEAR AND CHANGED OUT THE HALOGEN BULBS. I DO NOT DO MUCH DRIVING AT NIGHT. IN THE PAST MONTH WITH THE TIME CHANGE, I CAN BARELY SEE AT NIGHT WHILE DRIVING. THE HALOGEN BULB HAS BEEN CHANGED OUT AGAIN, SO ITS NOT THE BULB. IT IS SOMETHING WITHIN THE HEADLIGHT ASSEMBLY ITSELF - VERY DIFFICULT TO DRIVE AT NIGHT. AT TIMES I MUST TURN ON THE HIGH BEAMS WHEN DRIVING DOWN A DARK ROAD. THIS CANNOT BE FIXED WITHOUT PURCHASING NEW COMPLETE HEADLIGHT ASSEMBLIES.
REAR ROOF BODY PAINT IS PEELING NEAR THE TAIL GATE. REAR SUSPENSION IS CLUNKING WHEN DRIVING OVER MINOR ROAD IMPERFECTIONS.
The headlights are not bright enough to drive the car during night. I've called Acura a few times before to ask if they had a recall and what I could do to fix the problem. They told me I had to replace the whole headlight assembly which is $914 a headlight. I've tried switching the bulbs before but it's never fixed the problem. I avoid driving the car at night but when I have to, I use the bright lights but it bothers other people. I'm sorry to have to do it but there's no way that I can see or feel safe driving the car wo using the bright lights. There were no warning about the problem but Its been this way since I purchased the vehicle about 3 years ago. I purchased the car from a local Acura dealership and it belonged to a sales rep who worked there. I'm upset at the possibility that they were selling the car for the headlight issue and they still sold it to me. I've taken the car to Acura before and they told me that I had to replace the whole headlight assembly. I believe they know it's a common issue but haven't done a recall. $2000 it's a lot of money to spend on new headlights, especially when I did not do anything to cause this issue. Acura should be responsible. This is a big safety issue. The date the problem started was when i purchased the vehicle in 2019
Headlights have been increasingly dim over the years, and this is a common problem with 2013 -2015 rdxs ; replacing the bulbs do not help, it is due to faulty housing
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE DRIVING AT UNKNOWN SPEEDS ON UNEVEN PAVEMENT, THERE WAS AN ABNORMAL CLUCKING NOISE EMERGING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ACURA OF LIMERICK (77 AUTOPARK BLVD, LIMERICK, PA 19468, (610) 495-5888) WHERE IT WAS DIAGNOSED THAT THE REAR SUSPENSION SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09313264. THE MANUFACTURER STATED THAT THEY WOULD SPLIT THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
Low beam headlights have been horrible for the last several years. They light up a few feet ahead, very abnormal for headlights. They were fine when purchased but after about 6 years it got progressively worse. It was extremely risky to drive at night. Fortunately no accidents but a huge risk out on the road. There are many owners who have the 2013 to 2015 base RDX after searching the internet who have a similar problem. Honda/Acura should recall them. Acura dealers will admit that some owners have replaced the headlight assemblies but not on a massive scale. I think some just don't drive at night or don't want to or have the money for repair. Apparently not a problem with some cars but others like mine a major problem. I resolved the problem today by purchasing new headlight assemblies (the ONLY solution) from An Acura dealer just to provide safety and visibility in an otherwise good vehicle. Most Acura dealers charge around $2,500. The reflective coating wears off and delaminates after years of use from what I understand. This should be a definite recall and replaced by the manufacturer due to an unjust cost to the owners and more importantly for SAFETY!!! It was almost like driving without headlights on at all. It's simply not right it's a travesty to leave the owners with the financial responsibility for something provided by the manufacturer that is faulty/defective. Regards, Brad Singer
Low beam headlights have gradually dimmed over time to the point that they provide minimal lighting to the roadway and often appear to oncoming drivers as only daytime running lights (they often flash their headlights at me to tell me to turn mine are, except they already are on). This is a widely occurring issue with 2013-2015 RDXs as evidenced by many numerous consumer statements publicly viewable online. This is a widespread safety issue requiring investigation and remediation from the manufacturer
I PARKED AND SHUT MY CAR OFF AT OUR LOCAL SHOPRITE PARKING LOT. I GOT OUT OF THE CAR AND MY SON WAS YELLING THAT HE COULDN'T GET OUT.THE SEATBELT HAD HIM TANGLED UP. I TOOK THE LATCH OFF AND TRIED TO LOOSEN THE SEAT BELT. HE TRIED PULLING THE SEAT BELT TO LOOSEN IT NOTHING. I TURNED THE CAR ON TO SEE IF IT WOULD LOOSEN THAT WAY NOTHING. I DROVE HOME. EVERYTHING WE ATTEMPTED THE SEAT BELT KEPT TIGHTENING. I TRIED PULLING IT OVER HIM UNDER HIM TOOK OFF HIS SHOES AND JEANS. REMEMBER IT WAS UNBUCKLED ALREADY. I GOT HOME AND TRIED TO UNSCREW THE BOLT THAT ATTACHED THE SEAT BELT TO THE CAR. UNFORTUNATELY, THE BIT WASN'T LONG ENOUGH. AT THIS POINT AN HOUR PASSED OF US TRYING EVERYTHING POSSIBLE TO GET HIM OUT. HIS STOMACH STARTED HURTING HIM. I HAD TO CUT THE SEATBELT. I WAS GOING TO CALL THE POLICE BUT I'M VERY HANDY AND I KNEW AT THIS POINT I HAD TRIED EVERYTHING POSSIBLE PLUS MY SON WAS IN PAIN, THE SEATBELT WAS HURTING HIS STOMACH. I HOPE SHARING THIS STORY HELPS OTHER PARENTS AND IF THIS HAPPENS TO YOU PLEASE REPORT IT. EVEN IF YOU ARE HANDY AND KNOW NOTHING CAN BE DONE REPORTING IT HELPS, THIS WAY IT'S NOT ONLY YOUR WORD. I BELIEVE SOMETHING IS VERY WRONG WITH THIS SEATBELT DESIGN. ON ANOTHER NOTE, PEOPLE MIGHT THINK MY KID WAS JUMPING AROUND CREATING HAVOC BUT MY SON IS ACTUALLY VERY RESERVED AND QUIET.
WHEN COLD THE TRANSMISSION APPEARS TO SLIP AND THEN HARD SHIFT FROM 1ST TO 2ND GEAR. CITY STREETS AND STARTING FROM A FULL STOP. THIS HAS HAPPENED FROM PURCHASE DATE IN DECEMBER 2014. THIS PROBLEM OCCURRED AGAIN TODAY 11/26/2018.
ACURA HAS A REAR SUSPENSION ISSUE WITH MANY OF THEIR SUV'S BUT IS TRYING TO AVOID ISSUING A RECALL BECAUSE THEY'RE TOO CHEAP TO DO THE RIGHT THING. THE REAR SHOCKS HAVE A DEFECT WHICH RESULTS IN A CLUNKING NOISE IN THE REAR OF THE CAR. ACURA HAS ACKNOWLEDGED THE PROBLEM BUT WON'T GET OFF THEIR REAR ENDS AND FIX THE ISSUE. MY CAR HAS BEEN SITTING AT ACURA IN DENVER COLORADO FOR OVER THREE MONTHS AND THEIR HANDS ARE TIED BECAUSE ACURA DOESN'T SEEM MOTIVATED TO FIX THE PROBLEM PROMPTLY. THERE ARE THOUSANDS OF THESE CARS WAITING FOR REPLACEMENTS ALL OVER THE USA AND OTHERS ACURA OWNERS THAT DON'T EVEN KNOW THIS SITUATION IS GOING ON BECAUSE THEY ARE BEING MISLED AND ACURA IS INTENTIONALLY TRYING TO KEEP THIS UNDER WRAPS.
WHILE PARKED WITH THE ENGINE OFF AT THE GAS STATION MY CHILD ATTEMPTED TO EXIT THE VEHICLE. UPON RELEASING THE DRIVER SIDE BACK SEAT, THE SEAT BELT HAD MY CHILD ENTANGLED TRYING TO GET OUT OF THE CAR. THE SEAT BELT WAS UNBUCKLED/UNLATCHED YET IT SOMEHOW ENTRAPPED MY CHILD . I WAS UNABLE TO LOOSEN THE SEAT BELT AND IT CONTINUED TO RETRACT AND TIGHTEN ON MY CHILD. MY CHILD WAS ALSO UNABLE TO LOOSEN THE SEAT BELT WHICH WAS WRAPPED AROUND BACK AND STOMACH CAUSING PAIN AND DISCOMFORT. MY CHILD WAS UNABLE TO SIT OR STAND UPRIGHT AS I ATTEMPTED TO PULL THE SEAT BELT OVERHEAD OR BELOW STOMACH; CHILD WAS FORCED TO REMAIN IN A SQUAT-LIKE POSITION.I CONTINUED TO PULL AT THE TOP RE-TRACTOR IN THE HOPES OF IT "GIVING" AND LOOSENING BUT THE DEVICE FAILED TO "OVERRIDE." I IMMEDIATELY WENT TO THE LOCAL FIRE DEPARTMENT WHERE THEY TRIED, UNSUCCESSFULLY, TO LOOSE THE HARNESS THAT WAS CREATED BY THE SEAT BELT, NOR WERE THEY ABLE TO REMOVE THE CHILD. THE FINAL DECISION WAS MADE, BY THE CHIEF, TO CUT THE SEAT BELT IN ORDER TO RELEASE THE CHILD. I BELIEVE THAT THERE IS A DEVICE MALFUNCTION THAT IS A GRAVE SAFETY RISK OF STRANGULATION IF NOT PROPERLY REVIEWED AND REPLACED. I WAS EXPECTING THE BELT TO LOOSEN AFTER TUGGING AT IT AND THE FACT THAT TRAINED FIREFIGHTERS/PARAMEDICS COULDN'T PULL IT OUT IS QUITE ALARMING.
WHILE MOVING, DRIVER SIDE SUN VISOR WAS MOVED TO SIDE WINDOW. THE SUN VISOR BROKE OUT OF IT'S OUT OF SOCKET; BLOCKED DRIVER VISION AND WAS DANGLING ON THE STEERING WHEEL.
Headlights are so dim my car cannot be driven at night. The reflective coating inside the light housing has deteriorated and no longer reflects the light. Replacements cost $800 or more. VERY DANGEROUS!!!
BOTH FRONT WHEEL BEARINGS FAILED CATASTROPHICALLY AT 61,000 MILES
BATTERY KEEPS DRAINING REQUIRING A JUMPSTART. EVERYTHING IS POWERED OFF WHEN CAR IS PARKED. WHILE DRIVING AND PARKED I CAN FEEL THE CAR JUMP.
The contact owns a 2014 Acura RDX. The contact stated while driving at night the low beam headlights were extremely dim causing a visibility hazard to the driver; nearly causing the vehicle to hit a pedestrian. The vehicle was taken to the local dealer who diagnosed that the headlight assemblies needed to be replaced. The contact indicated that previously the light bulbs were replaced, and the lens were deep cleaned however, the failure persisted. The approximate failure mileage was 30,000.
Acura recalled 2014 vehicles for delamination of reflector film within headlights that results in decreased light output. The RDX was not included, but many - like mine - have experienced this issue. I purchased the RDX in 2017 from an Acura dealer as a certified, lease return vehicle. I began to notice dimming of the low beams within the first year. I had the plastic outside of the headlights restored. No change. The low beams became unsafe. The dealer’s service department was aware of a recall on other models when I mentioned it. They provided me with a number to call American Honda. When I called they acknowledged the issue, but refused to help or provide any financial assistance to purchase new headlight assemblies. I was advised by my mechanic to use my high beams as they were brighter. The low beams barely light up the bumper - no projection. @12 lumens or = 3-5 watt nightlight bulb.
HEADLIGHT FLICKERING - WAS TOLD IT WAS BULB BUT HAVE FOUND COMPLAINTS ON THE BALLAST AND OTHER ACURA MODELS WITH PROBLEMS WITH HEADLIGHTS. ACURA IS MAKING OVER $300-500 PLUS PER SERVICE CALL AND CLAIMS THIS IS A NON EXTENDED WARRANTY PROBLEM. LIGHT FLICKERS WHILE PARKED, IN MOTION AT RANDOM TIMES.
ON FRIDAY, JULY 7, THE SUNROOF ON MY 2014 ACURA RDX EXPLODED WHILE DRIVING ON A HIGHWAY. I HEARD A SOUND LIKE A BOMB GOING OFF, THEN I SAW GLASS FLY BEHIND MY CAR. FORTUNATELY THERE WERE NO CARS BEHIND ME AT THAT TIME AND THE LINER INSIDE MY CAR WAS CLOSED OR GLASS WOULD HAVE FLOWN INTO THE CAR AND MOST LIKELY HURT MYSELF AND MY CLIENT. I CALLED ACURA DEALER, AND THEY SAID THEY NEVER HEARD OF SUCH A THING. AFTER SEARCHING ON THE INTERNET, I FOUND THAT THIS IS A CHRONIC PROBLEM AND HUNDAI AND AUDI HAVE ISSUED VOLUNTARY RECALLS OF SUN ROOF GLASS AND THAT MANY OTHER CAR MANUFACTURERS HAVE HAD THIS PROBLEM. HERE IS A LINK TO A TV NEWS STORY ON THE ACURA RDX : HTTP://WWW.NBCNEWYORK.COM/NEWS/LOCAL/SHATTERED-GLASS-SUNROOF--293692881.HTML. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM AT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND THERE ARE CLASS ACTION SUITS UNDERWAY. I AM IN THE PROCESS OF ASKING ACURA TO PAY FOR THE REPAIR WHICH WILL BE ABOUT $1,200 ($367 FOR THE GLASS AND THE REST LABOR CHARGES). WITH ALL OF THE SUN ROOFS OUT THERE, THIS IS A SAFETY ISSUE FOR PEOPLE IN THE CAR AND OUTSIDE OF THE CAR WHEN THERE IS FLYING GLASS. ACCORDING TO REPORTS, THINNING OF THE SUN ROOF GLASS AFTER 2010 COULD BE PARTLY RESPONSIBLE AS CAR MANUFACTURERS ATTEMPTED TO LIGHT WEIGHT FOR BETTER GAS MILEAGE. ALSO, THE GLASS USED IS NOT THE SAME AS WINDSHIELD GLASS. . I AM HOPING THIS REPORT WILL MAKE OTHERS AWARE OF THIS SAFETY PROBLEM.
the headlights are extremely dim, making it dangerous to drive at night. The bulbs have been replaced multiple times, but the lights remain dim. I literally am afraid to drive it at night. You can see in online forums that this is apparently common for the 2014 RDX, yet my car (and other) have not been included in any recall. This is a safety issue.
My 2014 Acura RDX only has 24,000 miles on it and the headlight are so dim I cannot even tell if they’re on at night!!! This is extremely dangerous!!! To replace these headlights through my local dealer cost over $850! I’ve found on the internet that this is a very common problem that thousands have had! I cannot believe that the government has not forced Acura to recall for this problem!!!
I WAS ON MY WAY TO WORK. I WAS COMING DOWN THE HIGHWAY WHEN SUDDENLY WE HEARD WHAT SOUNDED LIKE A ROCK OR AN OTHER OBJECT HIT THE TOP OF MY VEHICLE BUT, WE DIDN'T SEE THE ROCK OR OBJECT. IT WAS A HARD HIT PER THE SOUND. MY SON WAS IN THE VEHICLE WITH ME. HE PULLED BACK THE SUNROOF COVER AND WE SAW THAT THE SUNROOF WAS SHATTERED. AS I DROPPED MY SON OFF AT WORK, WE WERE ABLE TO FURTHER EXAMINE THE DAMAGE. THE SHATTERED PIECES OF GLASS WAS BLOWING OFF THE ROOF AS I CONTINUED TO DRIVE THE VEHICLE MAKING IT A SAFETY CONCERN. THEREFORE, I HAD TO GET THE SUNROOF REPAIRED IMMEDIATELY. I CONTACTED THE ACURA DEALERSHIP FIRST FOR THE REPAIR AND THEY INFORMED ME THAT THEY DIDN'T REPAIR SUNROOFS. AFTER SHOPPING AROUND FOR AN AFFORDABLE PRICE, I TOOK IT TO A AUTO GLASS REPAIR SHOP AND THEY REPAIRED IT. I FOUND MYSELF WITH AN UNEXPECTED OUT-OF- POCKET EXPENSIVE REPAIR COST OF A LITTLE LESS THAN $500. I WAS LATER INFORMED OF AN CURRENT INVESTIGATION ON EXPLODING SUNROOFS. I'M WONDERING IF THAT'S WHAT I EXPERIENCED WITH VEHICLE'S SUNROOF. I DO HAVE PHOTOS BUT NOT ABLE TO UPLOAD AT THIS TIME.
EXTERIOR MIRRORS PRESENT AN EXTREME SAFETY HAZARD SINCE THEY ARE NOT PROPERLY PLACED OR ADJUSTED TO ALLOW A PROPER BLIND-SPOT PICKUP OF VEHICLES. THEY CAN NOT BE ADJUSTED TO A POSITION ANGLED ENOUGH TO SHOW THE BLIND SPOT AREA. EXTREMELY DANGEROUS FLAW.
1. FAULTY SHOCK ABSORBERS. THIS IS KNOWN THE PROBLEM WITH ACURA'S. MANY RDXS FRONT AND REAR SHOCKS MUST REPLACED, BEFORE 50,000 MILES 2. ABNORMALLY CORRODING BRAKE ROTORS. 3. FAULTY BUSHING ON SHOCK ABSORBERS. THIS CAR CLUNKS LIKE THE JUNK PILE IT IS. 4. DEALERSHIP REQUESTING TRANSMISSION/TRANSAXLE FLUID CHANGE, ON A 28,000-MILE VEHICLE
I have 2014 Acura RDX with VIN: 5J8TB4H32EL008430. I'm facing with headlight issue since many years where my headlight with low beam is very dim and the roads are not visible in the dark. It is a major safety issue and my family was recently almost met with an accident. After the incident, I have changed the bulbs too but it didn't resolve the issue. I have searched online and found that many customers with Acura RDX are facing the same issue. I also checked in recall section but didn't find that except Acrua RLX has the recall for headlight. This is a major safety concern.
CAN'T SEE THE ROAD AT NIGHT. LOWER BEAMS NOT PROJECTING LIGHT ON ROADWAY MAKING DRIVING AT NIGHT IMPOSSIBLE AND EXTREMELY DANGEROUS.
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/04/16*LJ THE CONSUMER STATED THE NEW DRIVER'S SIDE AIR BAG WAS INSTALLED ON SEPTEMBER 25, 2016. UPDATED 11/17/16.*JB
TAKATA RECALL. MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL (AIRBAG INFLATOR RECALLS). IT WAS PROMISED TO FIX IN SUMMER 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIRBAG INFLATOR AIRBAG RECALL NOTICE. *SMD
TAKATA RECALL - I RECEIVED A RECALL NOTICE(NHTSA RECALL 16V-061) IN MARCH 2016. AS OF TODAY, NO ADDITIONAL INFORMATION HAS BEEN RECEIVED IN REGARD TO THE STATUS OF THIS ISSUE. WE ARE APPROACHING 6 MONTHS, WHICH SEEMS EXCESSIVE GIVEN THE DANGER THAT THE AIRBAG DEPLOYMENT COULD CAUSE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
RECALL 16V-061. RECEIVED RECALL NOTIFICATION FROM ACURA MARCH 2016. IT HAS BEEN WELL OVER 60 DAYS AND NO FURTHER INFO FROM ACURA ABOUT PARTS AVAILABILITY. I HAVE CONTACTED DEALER TWICE WHERE ORIGINAL PURCHASE WAS MADE(PARK ACURA) AND WAS TOLD THE PARTS ARE NOT YET AVAILABLE FROM ACURA.
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL. MY COMPLAINT IS THAT ACURA AND/OR MCGRATH ACURA DEALERSHIP IN MORTON GROOVE ILLINOIS IS NOT SUPPORTING THIS RECALL. I RECEIVED A RECALL NOTICE IN THE MAIL FROM ACURA, BACK IN FEBRUARY,2016, STATING MY VEHICLE IS PART OF THIS RECALL. IN FEBRUARY OR MARCH, I CALLED MCGRAFH ACURA DEALERSHIP IN MORTON GROOVE, ILLINOIS AND WAS TOLD THEY WOULDN'T HAVE PARTS UNTIL THE SUMMER. I CALLED THE SAME DEALER TODAY,7/6/2016, AND WAS TOLD PARTS WERE NOT THERE FOR MY SUV. SERVICE DEPARTMENT SAID PARTS WERE TRICALLING IN FROM ACURA AND THEY ARE APPROXIMATELY 200 PEOPLE AHEAD OF ME. SO I'M ON A WAITING LIST WITH NO DEFINITE TIME WHEN THEY WILL DO THE RECALL. HAVE YOU HAD OTHER COMPLAINTS LIKE THIS? THEIR RECALL NOTICE STATES MY SAFETY IS AT RISK BUT THEY DON'T' SEEM TO CONCERNED.
TAKATA RECALL -- I FIRST LEARNED THAT MY VEHICLE WAS PART OF THE TAKATA RECALL IN MARCH 2016, WHEN I TOOK THE CAR IN FOR REGULAR SERVICE. AT THAT TIME, THE DEALERSHIP SAID THAT PARTS WERE NOT AVAILABLE. THEY DID NOT INSTRUCT ME TO STOP DRIVING THE CAR, WARN ME OF THE SERIOUSNESS OF THE RECALL, OR OFFER ME A RENTAL. INSTEAD, I DROVE THE CAR UNTIL EARLY MAY, AND THEN CALLED TO CHECK ON THE STATUS OF PARTS. WITH PARTS STILL NOT AVAILABLE, THE DEALERSHIP THEN INSTRUCTED ME TO STOP DRIVING THE VEHICLE AND PUT ME IN A RENTAL. NOW, AFTER 2 MONTHS OF DRIVING A RENTAL AND 4 MONTHS OF KNOWING ABOUT THE RECALL, I STILL CANNOT GET ANY INFORMATION FROM ACURA ABOUT WHEN MY PARTS WILL BE AVAILABLE. MY CAR IS SITTING IN MY GARAGE WITH A DEAD BATTERY AND POTENTIALLY ADDITIONAL DAMAGE FROM THE PROLONGED STORAGE, I'M DRIVING A MUCH CHEAPER VEHICLE THAN THE ONE I PURCHASED AND AM STILL PAYING FOR, AND ACURA JUST KEEPS SAYING THAT THEY DON'T HAVE PARTS. I AM VERY FRUSTRATED AND EITHER WANT MY PARTS AND MY VEHICLE REPAIRED IN THE NEAR FUTURE OR WANT ACURA TO FACILITATE THE TRADE-IN OF MY VEHICLE FOR A 2017 MODEL, WHICH IS NOT RECALLED, BY MAKING UP SOME OF THE DIFFERENCE BETWEEN THE TRADE-IN VALUE OF MY VEHICLE AND THE COST OF A 2017 MODEL.
I'M REACHING OUT REGARDING A TAKATA AIR BAG RECALL WHICH HAS BEEN IN EFFECT FOR SOME TIME. I REACHED OUT TO MY DEALER'S SERVICE DEPARTMENT NUMEROUS TIMES TO HAVE THE AIRBAGS REPLACED (OVER THE LAST SEVERAL MONTHS). I WAS TOLD THE FIRST TIME A COUPLE OF WEEKS THEN I CALLED IN TWO WEEKS AND THEY CLAIMED NOT UNTIL THE END OF THE SUMMER AND NOW I HAVEN'T HEARD ANYTHING. I AM CONCERNED AS I HAVE TO USE MY VEHICLE FOR WORK DAILY AND I HAVEN'T HAD ANY RESOLUTION. IS THERE SOMEPLACE ELSE I CAN GET MY RECALL TAKEN CARE OF? MY CURRENT ACURA DEALER IS CLINTON ACURA IN NJ. I AM CONCERNED FOR MY SAFETY. I'VE BEEN REACHING OUT SINCE JULY, 2016 (BY THE WAY) - THEY HAVEN'T HAD THE PARTS..IT'S RIDICULOUS
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-061. *SMD
FOLLOW UP LETTER FROM ACURA ABOUT AIR BAG, GIVEN A CASE# 04667931, AND PROMISED A LOANER CAR THROUGH DEALER; CENTER ACURA IN SHERMAN OAKS, CA. CONTACTED DEALER, REFUSED TO GIVE A LOANER CAR. CALLED ACURA BACK, NEVER HEAR ANYTHING!
TAKATA RECALL - MY COMPLAINT IS BECAUSE OVER 2 MONTHS HAVE GONE BY SINCE THE FIRST TIME (MAY 05TH) I CONTACTED THE ACURA DEALER IN ORDER TO SCHEDULE THE AIR BAGS REPLACEMENT. THEY HAVE FAILED TO SOLVE WITHIN 60 DAYS OF OUR FIRST ATTEMPT TO SCHEDULE REMEDIATION. WE WERE APPOINTED A LOANER BUT THAT JUST SEEMS TO MAKE ACURA LOSE THE SENSE OF URGENCY FOR THE REMEDIATION.
TAKATA RECALL. TOLD BY ACURA DEALER TO DISABLE THE FRONT AIRBAG. I TOLD THEM NO. THEY SAID THEY WOULD CALL BECK AND I HAVE NOT HEARD FROM THEM YET.
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL NOISE. THE DEALER DIAGNOSED THAT THE DRIVER SIDE STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
I PURCHASED MY 2014 HONDA ACURA RDX FROM VANDERGRIFF ACURA IN 2014. I HAVE RECEIVED A SAFETY RECALL ON IT FOR FAULTY AIRBAGS. MY HUSBAND AND I ARE RETIRED, AND ARE VERY WORRIED ABOUT OUR CAR WE CAN'T DRIVE. WE DID GET A RENT CAR. IN THE RECALL LETTER, IT STATES WE SHOULD GET THE AIRBAG INSTALLED BY THE SUMMER. I HAVE AN EMAIL FROM AN EMPLOYEE OF VANDERGRIFF ACURA, THAT IT MIGHT BE FALL BEFORE WE GET IT INSTALLED. RIGHT NOW, OUR BEAUTIFUL CAR IS SITTING IN THE GARAGE, HAS BEEN FOR 1 MONTH. WE REALLY CAN'T IMAGINE IT THERE UNTIL FALL? IS IT HARD ON A CAR TO LEAVE IT LIKE THIS? WE ARE WORRIED AND JUST DO NOT KNOW WHAT TO DO. WE PAID $32,000.00 FOR THIS CAR IN 2014, AND NOW WE FEEL LIKE VANDERGRIFF ACURA KNEW AT THE TIME THEY SOLD US THIS AUTO, THAT THE AIRBAGS WERE FAULTY, AND THEY PUT OUR LIVES AT DANGER.MY EMAIL ADDRESS IS [XXX] AND MY MAILING ADDRESS IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR