2015 Acura RDX Complaint Log

I've had the vehicle since around 44 k , Purchase and shortly months later technology lighting a battery issues, someone started hacking me saying they were a car warranty services , harassment in cybersecurity daily I've had over 6-8 electrical light replacements, 2-3 battery replacements, 3 alternator replacements, hacking is daily asking me to pay brides of 1000.00 which I have never participated in, someone talks the entire time stating they are getting my information, hacked my plates, tries to control the vehicle and using cyber security. Department of justice suggested to go to acura dealer for cyber ecu reset , inquired car about the car someone hacked the car saying they are trying to steal social security benefits, and preventing employment and want to impact finances. Car was hacked and shut down had triple AAA come out to look at the vehicle which was not working was informed it was the communicator of the body throttle but would need to have dealer process and program because of computer communication to release and preform gas pedal and power train. Picture video proving the noise and item car unable to lock some one broke into the vehicle and impacted the timing belt and etc. I have documents to support but want to be cautious of hackers and would be willing to share directly for safety pre-cautions

The headlight assembly oxidizes after about 8 years of use. Dealer solution is to replace both headlights for about $2,400.

Low beam headlights have become progressively dimmer to the point that the vehicle is unsafe to drive at night

The headlights on my vehicle became extremely dim. I kept changing the bulbs and there was no improvement. It was very dangerous at night and my wife wouldn't drive the vehicle because she was unable to see the road as the lighting was so dim. I scrubbed the exterior lenses with clarifying kits. I changed the bulbs again and again. Finally I went online and found a forum that said this was a common problem due to age of the headlight components. I still don't understand the science behind what happened but when I bought and installed two new headlights for $483 (purchased on Amazon) it was literally like night became day. Serious to God, I'd say my headlights are now 10x-20x brighter. WHAT I BOUGHT -Evan-Fischer EVA1350809140651 Features: Pair, Halogen, With bulb(s), Clear Lens, Driver Side and Passenger Side -Direct Replacement Headlight Compatible with 2013-2016 Acura RDX -Replaces OE Number: 33100TX4A11, 33150TX4A11 & Replaces Partslink Number: AC2503123, AC2502123

My car has 80,000 miles. My headlamps do not provide adequate light to safely drive my car at night. They have gradually gotten very dim over the past 2-3 years and now I can barely see the road when I drive at night. I work 7AM-7PM so I must drive to and from work in the dark during the fall-spring. The dealer said it is $2800 to replace the headlamps. I do not have the money right now so I am putting it off and trying not to drive at night but at times it is unavoidable. Sometimes I drive with my brights on but that is dangerous to oncoming vehicles.

The low beam lights have completely degraded making the car basically inoperable at night. It has been gradual but is now at the point where I am constantly being flashed by other drivers to put on my lights even though they are on. The daytime running lights are brighter! The output from the low beams has been so poor that I have to rely on street lights as well as the headlights of other cars when on the highway. Now I HAVE to use my high beams to operate my car at night and early morning. It is horrific to drive in fog and snow as high beam use is impossible. I have replaced the bulbs, had headlight restoration and replaced the halogen with LED. NOTHING makes a difference. I will not allow my teenagers to drive the car at night and I will not buy another Acura. Through internet research, I have found many other owners of the 2015 RDX with the same experience.

The headlights were getting dimmer and dimmer after a few years and they are so dim now it’s not even safe to drive at night in low beam. I tried to clean the glass many times but the cause in fact is the reflector. I was advised to change the housing which could cost up to $1k for parts and labor

I purchased my 2015 Acura RDX in October of 202o. At about 90K miles, two years later, the Low-Beam headlights started getting dimmer and it is now 4 years into owning the vehicle and literally impossible to see at night. It is not the lens clouding over, nor is it the bulbs which have been replaced a couple times now. Looking online I see that there is a problem with the reflective coating on the inside of the headlight assembly, as it deteriorates it makes the headlights dim at night. This needs to be recalled by ACURA and is definitely a safety hazard! I've already almost been in two accidents because of this. Leaving high beams on at night is the only option which poses another hazard to oncoming traffic.

I had taken my vehicle to the dealer because I was having a very difficult time at night seeing with my headlights. The dealer determined that both of my font headlights assemblies were extremely dim and needed to be replaced. I found the dealer to be very irresponsible and i informed them that this was a major accident waiting to happen since my driving was impaired by the dim headlights.

The headlights on this model get worse and worse each day. I've replaced the bulb but there is a more serious issue.

Acura RDX vehicles’ headlights anre extremely dim, to the point where we cannot see the road and where drivers have even described the vehicles as “undrivable” at nighttime.

My 2015 Acura RDX headlights are so dim it is dangerous to drive at night, and changing the bulbs won't help. It seems to be a common problem for many other customers with this model.

The reflector plate inside the sealed front headlamps has deteriorated. The headlamps no longer project enough light to drive the Acura RDX safely at night. The Acura dealership inspected the vehicle, acknowledged the problem, and will replace the two lamps for a little over $2K. It’s my understanding this occurs on model years 2013 and 2014 as well. Deterioration of the reflector plate occurs gradually over time. Therefore you don’t realize that your ability to see the road area at night is becoming worse.

The vehicles headlights are too dim to view the road and pedestrians when driving.

Both headlights are very dim making it unsafe to drive at night. I replaced the bulbs twice, but they are still too dim. Need to replace both assemblies.

The headlights of the vehicle are extremely dim. It is dangerous to drive at night or in the rain because of how dim the headlights are. The headlights have been restored, but they are still dim

My headlights are EXTREMELY DIM. I contacted the dealership 4 days after I purchased my Acura RDX to only be told my warranty doesn't cover the headlights and I would have to pay out of pocket to get them fixed. My headlights are so dim it looks like I'm driving with my running lights on. I have to drive with my high beams at night because I have almost hit a pedestrian and run into a ditch not being able to see 2 feet in front of me. I have video of how bad they are. Acura needs to take responsibility and fix this issue ASAP! I will not stop until they do. I don't want anyone to get hit or even killed because Acura wants to turn a blind eye regarding this major issue we are ALL having!

The low beam headlights have gotten very dim over the 6 years I have owned the car, to the point that it is hazardous to drive at night due to very poor visibility. The Honda dealership found no issues and only replaced the bulbs, which did not fix the problem. There are numerous online reports of exactly the same issue with the same model year of this vehicle. I don't understand why Acura does not acknowledge this issue with a recall, or why NHTSA does not consider this a well-documented and dangerous defect.

I purchased my 2015 Acura RDX in February 2022. You obviously don't test drive vehicles at night so I was unaware of the EXTREMELY dim headlights until a week later. I drove to the store and it was dark when I was done. As I started driving home I noticed it didn't look like my headlights were on. I had no choice but to turn the high beams on and continue home. The next day, I immediately contacted the dealership I bought my Acura from and was told my warranty doesn't cover headlights. I have had no choice on multiple occasions to drive at night. I have come an inch away from hitting a pedestrian walking with a toddler, running into a ditch and almost running off the road into a stop sign. I contacted Acura and was told there is no recall on the RDX but there is one on the RLX for the exact same issue. Why haven't the RDX's been recalled yet when they are having the SAME major headlight issues also? This is a massive safety issue. It is going to cost me over a thousand dollars to fix the issue and I've only had the vehicle for 7 months. I don't have that kind of money. I am a cashier for god sakes. I feel the ONLY way for Acura to issue a recall is for someone to get seriously hurt or even killed. Had I known about this major safety issue, I would of NEVER purchased it. Acura needs to be held accountable for this. It's NOT a wear and tear issue. It's the aluminum film on the headlight inner reflector.

The headlights do not adequately illuminate the front of the car.

My headlamps have become dimmer and dimmer. I changed the bulbs and the fuses are good as well. I checked online and discovered many online forums where others who own this model year Acura are experiencing the same thing and indicate the only resolution is to buy new headlamps. This is unacceptable that the consumer should have this burden placed on them because the manufacturer chose poor quality parts. This is extremely unsafe to drive with headlights that you can’t see anything at night with. HUGE safety risk that Acura needs to address.

The headlight low beams are very dim and the service manager at Acura said this is a known problem with 2015 RDX. The metal lining that projects the bulb light deteriorates and the lights go dim. The replacement cost is about $2500. Acura has agreed to pay all but $750. I think this is a safety defect worthy of a recall. Please assist me as soon as possible. It’s a major safety issue that Acura us aware of (as evidenced by their willing to cover 2/3 of the cost. I want them to cover 100% of the cost!

The headlights have gotten progressively worse over time to the point I cannot see. The light does not extend more than a feet feet and very dimly. Oncoming traffic is flashing brights at me as if i have no lights on. It is extremely dangerous and I have nearly had accidents.

The contact owns a 2015 Acura RDX. The contact stated that while driving at night at an undisclosed speed, the low-beam headlights failed to illuminate as needed. The contact had to use the high-beam headlight for safe driving. The dealer and Acura of Peabody (233 Andover St, Peabody, MA 01960) were made aware of the failure, and informed the contact that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that he would need to pay out of pocket for the headlight replacement. The approximate failure mileage was 45,000.

Reflective film backing material inside both headlights has delaminated to the point where it's too dim to drive safely at night.

RDX 2015 57, 500 miles. This is my 5th Acura . Since OCt 2021 difficult driving at night due to low beams not deflecting enough light-now cannot drive vehicle when it gets dark-UNSAFE took the car to acura dealership and service advisor stated the panel where bulb deflects and receives lights from is shattered. "This is a common defect". He stated I would need to replace the whole headlight assembly low beam panel-not only the bulbs. $2006.74 plus labor of $398.00 headlights on my vehicle dont project adequate light to see while driving at night. In my research of other vehicles of the same make, model, and year, shows that there are numerous customer complaints and issues with the functioning of the headlight assembly for the 2015 Acura RDX. The failed headlights are a big safety issue that Acura has adequately addressed.

Low beam headlights shine very dimly. Can not see at night without using high beams Problem has not yet been reported to dealer. Vehicle has not yet been inspected by dealer, police or insurance representative No warning lights activated to warn about problem

The low beam reflector surface is failing and the quality of the lighting on the road at night at standard low beam is a danger to me and to pedestrians. This almost resulted in serious injury to someone was when I was driving in the early evening last week and did not see a pedestrian walking along the side of the road until the very last second and swerved to avoid them. They were not wearing bright clothing, but I realized that it was also the fault of my headlights after a friend had driven my car and had questioned the quality of my headlights. The gradual deterioration in quality over time was something that I had come to accept, but now realize is very dangerous to me and pedestrians. I visited my local Honda dealership to ask about this and they indicated that they have had many customers ask about the quality of the lighting on these vehicles. In addition, a quick search on the internet identified a number of forums where this problem is starting to be reported more frequently and could be a danger to many people other than myself and the pedestrians on the roads around us, see for example community.cartalk.com/acura-rdx-2015-dim--headlights/180589/23

Headlights have gotten so dim it is unsafe to drive at night. No change in brightness even after replacing the halogen bulbs with brighter than OEM version. The problem is apparently deterioration inside the headlight assembly/housing causing the light to not reflect out forward properly.

Over the past several years, the headlights have dimmed to the point where it is difficult to see. We have tried changing bulbs several times to no avail. In searching the internet, this is a known issue. The only remedy is to purchase and install new headlight assemblies as the original equipment goes bad.

Front headlights (low beams) are very dim even after replacing the bulb. This was noticed on a long drive back home during the night. While passing opposing traffic it was almost impossible to keep visibility of the lane markers and road.

Front headlights have gradually gotten dimmer to the point where they are almost unsafe.

Headlights are extremely dim. Headlights replaced with no results. Dealer states faulty wiring and inner reflector

Low beam lights at night are so dim that one can hardly tell they are even on almost. It is unsafe to drive at night and particularly rainy conditions at night without using the high beams. Bulbs have been replaced to the brightest available on the market and the plastic lenses of the headlights have had any oxidation removed. It appears as though the reflector in which the low beam bulbs mount into are completely hazed over. Yet there is no way to clean or replace these individual parts without replacing the entire headlight assembly. It is available for inspection if desired and I have not yet consulted a dealer. Vehicle currently has 120k miles and the issue started to be noticeable before hitting 100k miles. It is at the point now where I will need to personally replace the headlight assemblies or have a dealer or body shop perform this work.

The one headlight is very dim and it makes seeing on the road not as visible.

The headlights on the 2015 Acura RDX are so dangerously dim that it isn't safe to drive at night or in any other low-light condition. The low-beam reflector itself has oxidized and is not reflective at all, and no amount of brighter bulbs or clean outside lenses can solve the issue. The only recourse is to replace the entire housing. A quick online search shows that this is a common complaint and issue for 2013, 2014, and 2015 Acura RDX base models. There was a recall issued for the same issue on the Acura RLX but not the Acura RDX.

we bought this Acura RDX in 2015 and noticed the headlights are dim; as we drive more often in nights recently, it becomes obvious that this kind dim headlights are very dangerous for driving in nights, particularly on high way. I was looking for repairing but was told this was all without faulty from the original equipment. I searched online and realized this was a safety problems many drivers have complained and contacted Acura dealers; unfortunately, Acura seems not like to look into this common defect. Please see the attached link of these complains. https://www.carproblemzoo.com/acura/rdx/2014/headlights-problems.php I am reaching out to you to ask for your investigation and hopeful you could force Acura to make a recall for replacement to repair. this is a serious safety issue on Acura which we liked a lot, but we are afraid driving in dark due to this big issue. it is not safe and could lead to severe injuries to many who drive it. thanks so much. [XXX] New York [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Low beam headlight projectors reflective backing has deteriorated causing loss of reflected light end result very dim low beam headlights. Obviously everyone in my vehicle or on the roadway around me is at risk of injury or death due to poor forward lighting. Problem has been confirmed by a 30 year Master ASE certified technician. Manufacturer has not inspected the vehicle but has notified me that headlamps are not a safety related component. No warning lights or messages related to this concern. This problem IS a safety concern of the highest order and the manufacturer should be held responsible for repair cost. Acura’s response to my concern has been laughable. They appear to believe they cannot be held responsible for they safety of the vehicles they produce or the injury or loss of life they may inflict. Please help resolve this issue.

The current mileage on my odometer is 69,125. Over the past few weeks (last few hundred miles), I have noticed that my low beam headlights have become very dim and are continually getting dimmer. Having read MANY other complaints about this problem with this particular year model, I took my car to our local Acura dealership to be diagnosed. The findings were that the internal reflector has deteriorated and is not projecting light properly. It seems like the 2014 Acura RDX has a recall in place for this same issue but the 2015 does not. Without adequate lighting, it is nearly impossible to drive at night. I can hardly see 20 feet in front of me--a huge safety issue. My inability to see what's around me while driving in the dark is a huge liability to other motorists around me. This has forced me to only drive in daylight. If I have to drive at night, I'm forced to use my high beams which poses safety issues for others on the road. The issue has been confirmed by my local Acura dealership. I received a repair quote of $2,196.00. There are no warning lights or anything alarming me that there's an issue with the light output. I sincerely hope that you all will investigate this issue and require a recall of all 2015 Acura RDX models.

The headlights are extremely dim, dangerously so. I have tried troubleshooting and the voltage at the headlamp connector is 3 volts. The fusebox and headlamp relay are 14 volts. Searching for an answer online, I find there are a myriad of other owners with the same dim headlamp problem. Dealerships seem unable to fix to the issue.

At approximately 65-68K miles, my low beam headlights started becoming very dim. My car now has approximately 78K miles and I cannot drive at night without using my high beams. The low beams are so dim that unless I am on a lighted street or another car is riding beside me, I simply cannot see. I've replaced the bulbs and had the headlight housing cleaned to no avail. The local Acura dealer maintenance told me that Acura is aware of this problem but has not done anything to fix it because the cars are considered "old". He said it was a problem with the mirror that reflects the low beam lights outward that is getting burned out. The only fix he suggested was replacing the whole assembly which was thousands of dollars.

Low beam headlights do not supply enough light to see the road. Have tried many headlight bulbs and no change in visibility. Brought vehicle to Prime Acura and was told that the housing needed to be replaced, was told i would be responsible for this. This occurred when automobile had 75-80k miles. I am forced to drive with high beams at all times in order to see the road.

015RDX owner reported low-beam headlights are incredibly dim, making night driving unsafe. The outer surface of the headlight is not hazy and I suspect that it’s the the inner reflective coating (aluminum film) of the headlight assembly that has degraded substantially if not entirely. Acura/Honda must begin a recall for RDXs sold in 2015 and perhaps earlier. Acura/honda did recall RlX headlight assembly for the same reason

Low beams gradually got dim and I cannot drive at night with low beams on a huge safety concern as I cannot see driving at night without my high beams on. There must be a recall on these models as there are numerous complaints for this issue.

It is extremely difficult to see at night without having to use my bright lights. The low beams are useless and poses as a hazard to the driver and the driver of the approaching vehicles. I have replaced my headlights and I have purchased fog lights as an attempt to fix the problem but it still did not fix the problem. These additional costs were well over $500. I am requesting that Acura correct this problem before I or someone else gets hurt. [XXX], Owner, Phone number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The projector low beam lighting is NOT providing enough light output to be safely driven at night. I did a search online and it seems this is a well-known issue among RDX owners. It looks like there were enough complaint for the 2014 RDX, but no safety recall done on the 2015 models. It is extremely dangerous to drive this vehicle at night and I hope a recall is enforce before someone gets killed due to this safety issue. Thank you.

When my car got to the 80000 mile mark, my headlights became progressively dimmer. I have cleaned the lens, and replaced the bulbs 3 times in the last 3 months, and now they are so bad that I don't dare drive the car at night. I googled the problem and found a whole litany of Acura RDX owners who have experienced the same problem at the same time. see: https://www.carproblemzoo.com/acura/rdx/headlights-problems.php I have contacted Acura who acknowledge that they have replaced some of the 2015 RDX headlight issues, but only if the car was built in 2014. The 2014 RDX did experience a recall for the same, exact reason. However, when I checked my VIN, they say that it doesn't qualify for the recall. This is crazy. My car cannot be driven at night, and the estimated repair for a problem due to their shoddy design/workmanship is approx $1250 per headlight! Unacceptable. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

From initial purchase, the headlights never seemed bright enough and often at night it appeared as though they were not turned on at all. Nearly 3 years after owning the vehicle, research online revealed a systemic issue with the headlights. Local dealership quoted replacement cost at over $3,000. Safety impact was reduced visibility in low light situations, and pedestrians/other drivers were unable to clearly see the vehicle approaching in low light situations. Other owners indicate the same issue: https://www.carproblemzoo.com/acura/rdx/2015/headlights-problems.php Manufacturer issued a very limited recall for this issue which did not include my model: https://hondanews.com/en-US/releases/statement-by-acura-regarding-headlight-recall-2014-2015-acura-rlx A class-action suit is pending regarding this issue: https://chimicles.com/acura-rdx-dim-headlight-class-action-investigation/ There were no warning lamps nor messages in the vehicle to indicate the malfunction.

Headlights are dim making driving unsafe after sunset. Even after replacing the bulb with OEM bulbs the headlight housing the fixture remains very dim forcing the driver to use high beams at after sunset.

low beam headlights in 2015 Acura RDX, 70,000 miles, have become dim because reflective coating in headlight assembly has failed and the light emitted from the lightbulbs is not reflected forward. The amount of light is reduced to the level that night driving is almost impossible. Must use highbeam lights instead of low beams to see road and road markings, and this is not possible in most situations with oncoming traffic. Dealer and Acura refuse warranty service to replace headlight assembly even though this is a necessary safety component.