2016 Acura RDX Steering Problems

The contact owns a 2016 Acura RDX. The contact stated while driving at various speeds, there was an abnormal sound coming from the vehicle while turning to the left or the right. The contact stated that the steering wheel failed to function as intended. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering gear and suspension had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.

TL* THE CONTACT OWNS A 2016 ACURA RDX. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE EXITING A FUEL SERVICE STATION. WHEN THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL TO THE RIGHT, THE STEERING WHEEL ABRUPTLY LOCKED AND THE VEHICLE DROVE INTO A DITCH. THERE WERE NO INJURIES. THE STEERING WHEEL REGAINED NORMAL OPERATION WHILE REVERSING THE VEHICLE OUT OF THE DITCH. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.

I PURCHASED A 2016 ACURA RDX WITH 995 MILES ON 1/21/2016. ON THE DRIVE HOME, AND SEVERAL TIMES SINCE (THE LATEST BEING EARLIER THIS WEEK) WHILE MAKING A LEFT TURN AT SLOW SPEED (AFTER STOPPING OR SLOWING) THE VEHICLE "DIES" AND I KEEP PUSHING ON THE ACCELERATOR AND AFTER 20 SECONDS OR SO, IT "GRABS" AND I CAN CONTINUE ON. CURRENT MILEAGE ON THE VEHICLE IS 1739. I CALLED GETTEL ACURA IN SARASOTA FL AND WAS TOLD THAT THE VEHICLE HAS TO LEARN MY DRIVING HABITS AND MY DRIVING STYLE. PER GETTEL SERVICE MANAGER, THIS SHOULD BE SELF-CORRECTING AT ABOUT 2000 MILES. (?)