2019 Acura RDX Fuel System Problems

I was driving on a highway going at 65 - 70 MPH when the car completely stalled causing me to try to move across 3 lanes with the engine shut down. I could not start. Almost got rear ended by a semi. this happed a few times. I checked the trouble code and it pointed to fuel rail pressure too low. which means problem with the fuel pump. For some reason my VIN does not show a fuel pump recall. please help. VIN: [XXX] the trouble code fuel rail pressure too low p0087. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) for my 2019 Acura RDX; however, the part to do the recall repair was not yet available. The dealer, Smithtown Acura, has been contacted on numerous occasions since early Spring with no firm date on part availability. Acura has exceeded a reasonable amount of time for the recall repair. It appears that Acura is delaying compliance in anticipation that more of the affected vehicles are taken off market, therefore, lessening the number of repairs. Is Nhtsa, or any other regulatory agency, expediting, or following up with Acura, for status? My current mileage is 54,700. I do not want to be caught in a situation as a result of dereliction of recall compliance.

The car stalls at random times. Other times you press the gas and there is a significant delay in acceleration. Acura and the dealer have failed to provide the part even though I have asked for it since last February. It is ridiculous. Are you people charged with enforcement?

The contact owns a 2019 Acura RDX. The contact stated while driving approximately 65 MPH, the instrument cluster showed several warning lights. The contact stated that the vehicle stalled, and the contact was able to pull off the roadway. The contact was unable to restart the vehicle, and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The failure mileage was approximately 70,000.

This recall has been out for over a year and is ridiculous

The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that there was an abnormal gasoline odor coming from the vehicle. The vehicle was taken to the dealer, where unknown repairs were performed. Additionally, the contact stated that the vehicle was difficult to start, and the vehicle was hesitating while driving. The check engine warning light was illuminated. The local dealer was contacted several times. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 62,000. Parts distribution disconnect.

The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received the notification from Honda via Acura Link regarding my 2019 RDX Fuel Pump Manufacture Safety Recall on 12/18/2023. For additional references, a complaint was filed with Honda (Complaint No. 14397579). I have made several attempts with Acura Dealerships (McGrath Acura Morton Grove & McGrath Acura of Downtown Chicago) to have the fuel pump replaced. Each time I was advised that unless I am experiencing problems, they can not service my vehicle as the do not have the parts available. They did not even inspect my vehicle to assure me that my vehicle is safe to drive. Per NHTSA website it states "if the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury". But what about more severe damages for me, my passengers or others? What about additional out of pocket expenses for repairs/services that could occur because my vehicle was refused service? Now, when driving, I have anxiety every time I drive my vehicle when it stalls. I WANT MY CAR SERVICED & MY FUEL PUMP REPLACED ASAP!! National Highway Traffic Safety Administration (NHTSA), American Honda Motor Company, Inc. (Honda) and McGrath Acura Morton Grove & McGrath Acura of Downtown Chicago are hereby on notice that my RDX was not inspected. I was refused service and the recall has not been properly addressed even though NHTSA issued a recall to replace a defective fuel pump.

There was a recall for the fuel pump modules but the parts are not available at any dealership in my area and this is going on over a year. Acura keeps sending me direct mail that there is an issue but there is no solution.

The contact owns a 2019 Acura RDX. The contact stated that while refueling the vehicle, there was an unknown abnormal noise detected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

I purchased this Acura RDX model in 2019 and exported it to Europe, Moldova. Last Saturday when I just started moving my car accidentally got stall and repair service reported the fuel pump crash. I've start researching and learned that fuel pump issue is recognized by Acura and they do a change for this part. As I live in the Republic of Moldova is there a chance to receive this part? I can send you back the defective part as well. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Acura RDX. The contact stated while reversing out of a parking spot at approximately 3 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact stated that several attempts were made to restart the vehicle however, eventually the vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle and retrieved DTC codes: P0087 and U047168ECM. The mechanic related the failure to NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The mechanic referred the contact to a dealer for assistance. The contact had the vehicle towed a local dealer. The dealer was unable to retrieve the fault codes. The technician was unable to start the vehicle. The vehicle was not repaired. The contact stated that the failure had occurred twice. The manufacturer had not been informed of the failure. The failure mileage was approximately 43,000.

The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000. Parts distribution disconnect.

Car engine turned on and suddenly shut off as I was pulling onto a highway from a store driveway. As it was sudden and unexpected, as well as the first occurrence, this is highly dangerous to driver and passengers in the car.Problem confirmed by AAA auto repair shop, confirming it was due to a fuel pump failure . This car year, make and model is on recall for this exact item but my car is not on the list, despite the recent event. Dealer refusing to pay for replacement stating it’s not on the recall list. Insurance will be contacted shortly.

The fuel pump was replaced in July 2020 due to a safety recall. That new pump failed on October 2021. No fuel pump fails so quickly unless the pump has same situation. Dealer replaced pump but charged me for part and labor of their own bad job form July 2020. I was lucky that it failed while I was moving at a slow speed in a safe place

TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V215000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT METRO ACURA LOCATED AT 9377 AUTOPLEX ST, MONTCLAIR, CA 91763, (909) 542-9626) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.