2020 Acura RDX Air Bags & Restraints Problems

Since we bought the vehicle in 2019, the passenger-side seat sensor didn't always go off when occupied. We asked the dealership to check it out in 2020 or 2021, however, due to the problem being inconsistent it couldn't be fixed. The inconsistency of the seat sensor has continued though the years, but lately, it has become more frequent. I am the usual occupant on the passenger side and I weigh 113 lbs. I recently spoke with the dealer service department after I saw the recall; however, the recall does not apply to our VIN.

My wife weighs about 125 pounds. When she sits in the front passenger seat of this car, often (but not always) an indicator will light up on the dashboard, saying "Passenger Air Bag OFF." Even if she shifts around in the seat or bounces up and down, the indicator light will stay on. I have taken the car to my local Acura dealer twice, asking that this problem be diagnosed and fixed. The first time their service technician reported "No issues at this time. Unable to duplicate concern at this time." The second time (today), the technician reported that he had "checked system for codes, no codes in system. Light will go on and off if passenger moves around in seat." I remain quite concerned that this un-repaired problem is a significant safety issue, as the indicator light appears to be saying that the airbag won't deploy in a collision.

The contact owns a 2020 Acura RDX. The contact stated that the rear passenger's side seat belt failed to extend as needed and failed to retract automatically. The vehicle was taken to the dealer several times, where unknown repairs were performed; however, the failure persisted. The contact stated that the seat belt was inoperable. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,000.

upon entering the cross driveway at a mall parking lot, car suddenly veered right, accelerating & unresponsive to stepping on brakes pedal, steering wheel locked, gear buttons did not respond, seat belts tightened, but air bags DID NOT deploy. Speed was slowed when car ran over a large rock and crashed into the wall of small store front. I, the driver, have not been in any accidents, had not taken any medication of any sort.

I PURCHASED A NEW 2020 ACURA RDX IN JANUARY OF 2020. VERY SOON MY WIFE AND I NOTICED THAT FROM TIME TO TIME WHEN SHE WAS SEATED IN THE FRONT PASSENGER SEAT, THE "AIR BAG OFF" LIGHT WOULD REMAIN ILLUMINATED. I WOULD THEN TURN THE CAR OFF AND GENERALLY, UPON RESTARTING THE CAT, THE LIGHT WOULD EXTINGUISH AS DESIGNED, INDICATING THAT THE AIRBAG WAS ARMED AND READY TO PROTECT MY WIFE IN THE EVENT OF A CRASH. SOMETIMES RESTARTING THE CAR WOULD NOT RESOLVE THIS ISSUE AND REPEATED RESTARTING WOULD BE REQUIRED. I TOOK MY VEHICLE INTO THE DEALERSHIP AND AFTER INSPECTION I WAS TOLD THAT THE SYSTEM WAS WORKING AS DESIGNED. I HAVE PHOTOS AND VIDEOS OF THE ISSUE OCCURRING BUT THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. I HAVE TAKEN THE VEHICLE BACK AT LEAST THREE TIMES WITH THE SAME RESULT. I HAVE CONTACTED ACURA CORPORATION WHO BASICALLY TOLD ME TO GO BACK TO THE DEALERSHIP. THEY DEMONSTRATE NO INTEREST IN MY ISSUE. I HAVE SINCE FOUND SEVERAL OTHERS WITH THE SAME ISSUE WHO HAVE POSTED THEIR ISSUE ON THE WEB. I HAVE ALSO NOTED THAT WHEN THE LIGHT REMAINS ON, THE VEHICLE WILL NOT WARN THE PASSENGER THAT THEIR SEATBELT IS NOT FASTENED. *TR

ON OCT 31 2019 WE PURCHASED THE 2020 RDX ADVANCE AND THE PASSENGER FRONT SEAT AIRBAG LIGHT OFF HAS BEEN SPORADICALLY STAYING ON WHEN MY WIFE IS SITTING IN THE PASSENGER SEAT. WHICH INDICATES THE AIRBAG IS NOT ARMED ON THAT SIDE. LUCKILY WE HAVE BEEN TAKING PHOTOS OF THE SWITCH COMING ON WITH HER SITTING IN THE SEAT. THEY SAY ITS A WEIGHT ISSUE WHICH IS UNACCEPTABLE. IF YOU TURN THE CAR OFF THE AIRBAG LIGHT RESETS TO OFF WHEN SHE IS SITTING IN THE CAR. IF THE CAR IS RUNNING AND YOU PICK UP A PASSENGER THE AIRBAG LIGHT DOES NOT TURNOFF. DEALER RESPONDED IT BEING A WEIGHT ISSUE AND THAT THE SENSORS ARE DIFFERENT BETWEEN THE DRIVER AND PASSENGER. THIS IS UNACCEPTABLE SAFETY ISSUE.