2015 Acura TLX Complaint Log

While driving vehicle goes into neutral on its own and will not go back into drive for at least 30 mins.

The emissions control warning come on every now and then.. and it goes by it self I have my car completely stock. No modifications... The emission control light come on the dash following parking brake system problem.. I have file another complaint on another form...and it goes away by itself.. I've check with my dealership and they have not responded me yet

I recently got my rotors replaced and the car stutter while braking. Also, this happened before I replaced rotors.. the transmission is slow and won't shift to merge highways. I don't know if its the transmission or the brake lines.. I guess it's the transmission trying to drop gears for engine braking and it starts stuttering.

Upon braking, when coming to a full stop, the transmission (ZF 9-speed automatic) makes a very hard downshift into 1st gear and causes the car to lurch forward. This issue appears to be worsening over time. The car is becoming more and more difficult and dangerous to drive due to this issue. The car was very recently brought into an Acura dealership (DCH Montclair Acura) to address this issue. They replaced the transmission fluid and conducted a general software update, but this issue continues to persist as before.

My check airbag light came on. Also, when I'm driving, my car stalls in the middle of the road and is unable to move, and it keeps doing that. And it does not have a check engine light, but it keeps stalling.

When driving my car it is switching from drive to neutral on the rd

I was driving, and my car started slowing down smoking under the hood with a loud noise under the hood like a knocking sounds. Then I heard a loud bang. Paid a tow company to tow my car to the shop mechanic found a large hole in the block. Last oil changed was 03/16/2023. I called acura to see if a recall had been reported after learning about other people having the same issues. It didn't seem normal for a car to blow a block that had oil in it and only 99,000 miles on the engine. Now my car is in the shop and I have been paying to get the engine replaced. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

For some time now, before I was aware of this service, my car warning lights indicate that there is an issue with my forward collision, my lane departure, and the lane keeping assistance. It further indiscretion to clean my front windshield. I do so, but the warning still remains. Then some time will pass and the warning goes off. This warning happens sporadically, even giving impression of some hesitation while accelerating, and other times with drag when breaking. I made mention ofv this concern once to my dealership, but they said because it was now out of warranty, the check for the problem world cost $200. But now after reading of similar issues with other cars on this site, I will pursue a check on it.

My car shifts itself into neutral automatically at times while I am driving. It has even happened on the interstate. When this happens it also flashes lots of warning signals on the dash and will be stalled for 4-5 minutes, engine will not shut down, just cannot shift into reverse or drive. The Acura dealership had it all day and they were stumped so they did a software update. I have read this exact problem has happened with other Acura's this same year and model and it was crimped wiring harness of the transmission.

The cars dash lights all keep coming on and I lose all power to the vehicle while driving. Check engine light and serveral others will illuminate and continue to flash the warning signs. Car takes what seems like forever to then get back into gear and drive. All of the lights stay on even after shutting the car off and turning back on.

Unknown- Check TPMS System, Check Parking Brake System, Check Brake System, Park light, all came on and stays on. While driving car shut off multiple times, speed will reduce, car will hesitate and jerk when trying to pull off from stop light.

While driving approx 65 mph on a freeway the vehicle placed itself into neutral and decelerrated as multiple warnings flashed across dashboard. . . “Emissions System Problem”, “Transmission System Problem”, “Electric Parking Brake Problem”. I was able to pull off to the side of an exit ramp but once I put the car in PARK I could not shift into Drive. I could not safely drive/manuever my vehicle to a safer area putting myself and child at risk of being hit. I turned the car on/off multiple times to attempt to shift into Drive, but to no avail. I called the nearest Acura dealer which was in the next town over from where I was stranded. After many failed attempts I was able to put the car in Drive and move my vehicle to the closest road and off to the side but with the warnings still flashing. The last successful attempt I was able to put the car in Drive again and without any further warnings flashing on dashboard. Drove 20 minutes to the nearest Acura Dealer and was charged $300 for the diagnosis and update of 3 systems. Informed DTC Code P0657, actuator supply voltage circuit/open, was found prior to system updates: Transmission Control Module Update, PGM-FI Update, and ABS System Update.

The contact owns a 2015 Acura TLX. The contact stated while driving at various highway speeds, the transmission randomly shifted into the neutral causing the vehicle to lose automotive power, decelerate, and failed to accelerate while depressing the accelerator pedal. During the failure several messages were displayed including the "Transmission Failure" message. The vehicle was towed to the local dealer who diagnosed that the transmission shifter was faulty, and a transmission computer software update was needed. The vehicle was repaired; however, immediately after retrieving the vehicle, the failure reoccurred. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 115,000.

The car was in motion then shifted into a different gear . I didn’t have have control of the gears. A digital “check transmission” warning flashed on the car dashboard. After 2 hours I removed the terminal from the battery in order to move the car. The car stopped in the middle of the road during this problem. Someone could've hit me from behind with my children in the car . One car was close enough to hit me but ended up swerving into a ditch to avoid hitting my car . I spoke to Marietta Acura Dealership in GA and was told there was no recall on my car .

Switching gears is weird sometimes and sport plus mode revs engine

The contact owns a 2015 Acura TLX. The contact stated while driving approximately 45 MPH, the vehicle failed to maintain the speed while the accelerator pedal was depressed. The contact stated that the vehicle lost automotive power. Several unknown warning lights were illuminated. The contact sustained injuries upon pre-existing injuries from the failure and sought medical attention. The contact was able to pull onto the shoulder of the roadway. The vehicle was towed to a local dealer where it was diagnosed that the cluster had caused the catalytic converter to fail. The vehicle was repaired at the owner's expense. The contact stated that the vehicle failed to respond as needed while the accelerator pedal was depressed. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, there was an abnormal sound coming from the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2015 Acura TLX. The contact stated while driving at approximately 25 MPH, the vehicle lost motive power and stalled. The contact stated that the vehicle lost power steering and braking functionality. The contact coasted the vehicle to a stop. The contact was unable to restart the vehicle and was unable to shift the vehicle out of park(P). The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine short block needed to be replaced. The contact had the vehicle towed to an independent mechanic who diagnosed and determined that the short block needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The contact received notification NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The failure mileage was approximately 102,000.

First item: vehicle keeps shutting off during idle while parked or while brake is depressed. It has happened multiple times. I've done some research and see there are several sites indicating issues with the fuel pump and vehicle stalling. Acura says there are no current recalls. I'm not the only person this is happening to. Second issue: vehicle has gone into neutral on its own while driving. At first I thought maybe I hit the neutral button by mistake and didn't think of anything but then the most recent was coming out if a gas station and pulled up to a stop sign and it went into neutral. I just bought this car on June 1st.

While driving, the vehicle shift into neutral unexpectedly, causing the transmission indicator to come on and OTC. Was going downhill when it happened but luckily I got off the road and went into a residential neighborhood to park. It was left on Neutral and could not shift to any gears. I put the emergency brake so the car wouldn't move down. I later found out after the car was towed that I was able to shift gears due to turning off the vehicle. P0657 was the code provided when it was scanned by an OBD2. VIN# 19UUB2F33FA014519

Visa transmission light engine light the car jerks when driving. Puts itself in neutral

Engine shut down at stop (gas saving feature) when I try to go again give it gas car stalls.

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST.*DJR ******* DELETE VOQ *******

This issue is with the start-stop system. The car fails to restart after it the car stops and the engine shuts off. The car has been serviced twice for this issue. The battery and a cable were replaced at my expense. This resolved the issue for a few months, but it returned again in February of 2022. The battery was replaced under warrantee at that time. This issue has now returned again July, 2022. In at least two of the instances I felt I was extremely at risk as the car was stalled in busy intersections forcing traffic to make emergency stops be hind me or take evasive actions to avoid hitting my car. The normal starting procedure to start the car did not seem to work. There was nothing to indicated to me that there was an issue.

Consistent issue with the auto idle start stop system. This has been a continuous problem during the life of the car. It has happened while stopped at traffic lights, in traffic and while in the drive thru line at fast food restaurants. As a deterrent, I try to remember to disable the auto idle start stop every time I start my car.

Car has feature that kills engine when at full stop. Car fails to automatically restart, often stalling at intersections and causing a dangerous situation. Car has to be turned off and restarted, a process that can take 15 to 30 seconds. With a brand new battery and/or full charge, the car performs flawlessly. It appears that the electrical demands of the car system exceed the ability of the battery and alternator to meet demand. I currently have an AGM battery less than two years old. We typically have 1 to 3 incidents per month where will forget to disable the auto start system, and the car stalls in busy traffic when at a full stop. We bought the car used in 2017, and this problem has been consistent throughout ownership. Dealer answer is that there is nothing wrong with car.

The contact owns a 2015 Acura TLX. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted to park (P) and then stalled. The transmission warning light and several other unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2015 Acura TLX. The contact stated while driving approximately 50 MPH, several unknown warning lights illuminated and the vehicle lost motive power. The contact stated that the vehicle remained running however, failed to respond to the accelerator pedal being depressed. The contact coasted the vehicle safely to the side of the road. The contact disconnected and then reconnected the battery and the vehicle regained normal functionality. The vehicle was driven to the residence and then to the dealer. The dealer found no failure with the vehicle. The vehicle was not repaired. The manufacturer had not been informed of the failure. The contact stated that the failure recurred several times. The contact researched online and related the failure to NHTSA Campaign Number: 16V640000 (Power Train). The failure mileage was approximately 92,000.

I have owned this car since new, this is not the first time this has happened. The car has an auto idle stop feature. Which when certain contains are meet and the car is at a stop it will turn off the engine. When the brake pedal is released, (and from other factors) the car will restart the engine so driving can resume. The issue that I am reporting is that the car does NOT restart, the engine is dead. The driver has to press the engine start button a few times while trying to get the car started. This has happened to me more than 6 times over the life of the car. In each situation replacing the battery resolved the issue.

I was merging on to the freeway going about 60mph, with traffic right behind me. Car started decelerated and the dash board lit up. A car behind me had to swerve to avoid hitting me. I put on my hazard lights and tried to move to the shoulder the car was only going about 5mph at the time. I turned the car off and restarted to see if it would move, but it was still going about 5mph. After doing this a couple of times I was able to get the car the move at about 20 mph. The dash board is still lit up.

The contact owns a 2015 Acura TLX. The contact stated that while driving approximately 50 MPH the transmission erroneously shifted to the neutral position causing the vehicle to lose power. After stopping and restarting the engine the failure continued to occur. The contact unplugged the engine battery which temporarily resolved the failure. The vehicle was towed to the local dealer who diagnosed that the transmission software needed to be reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA Recall Campaign Number 16V64000(POWER TRAIN). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 70,400.

As I was driving on major road the car shift from drive to neutral with all these problems flashing at me with not any warning signs. I was scared and I am scared to drive my car.

While driving on a highway the car lost all power and every dashboard light came on and started blinking. Car wouldn’t shift gear and lost all power abruptly! I almost caused a horrible accident and this has happened at least 10 times now and I’ve only had my car a year!!!!

TRANSMISSION IS JERKING WHEN ITS SHIFTING FROM 1ST TO SECOND REALLY HARD.CAR FEELS LIKE IT SHIFTS,LUNGES FORWARD.WHEN GOING DOWNHILL ITS RPM GOES TO 4 TO 5 THOUSAD RPM.VERY UNSAFE .THE TRANSMISSION CONTROL MODULE NEEDS TO BE RECALLED ASAP!!!!!!!

The contact owns a 2015 Acura TLX. The contact stated that while parking the vehicle, the check engine, ABS, and several other unknown warning lights were illuminated. The contact was not able to restart the vehicle immediately. The vehicle was taken to an independent mechanic and diagnosed with code P0087 for the fuel rail system. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 54,000.

The contact's client owns a 2015 Acura TLX. The contact stated while the client was driving 65 MPH, the vehicle shut down in the middle of traffic. There were no warning lights illuminated. The contact stated that the transmission failed to shift into drive or reverse. Additionally, there was an unknown failure with the brakes and transmission. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. Additionally, the catalytic converter needed to be replaced. The contact stated that the driver suffered a stroke after the failure, and medical attention was provided. The manufacturer was contacted and opened a case. The failure mileage was approximately 67,000.

On a number of occasions, a warning light came on stating "Passenger Airbag Off". Each time there was someone (usually my adult wife or daughter weighing 112lbs to $125lbs respectively) sitting in front seat in a correct position. The issue was first noticed about 2+ years ago. I had mentioned this to our dealership during an inspection but there was no firm explanation to the cause, or if it was really serious or not. They seem to indicate it was just a sensor glitch and that if there was a crash the system would work properly. I am not sure if they tested the car with a person in the front seat, and if they did, they may not have reproduced the issue because it doesn't happen with every drive. It happens sporadically. This issue happened again last week on a major interstate highway in the middle of a long drive with my wife in front seat. Again, the warning light came on "Passenger Airbag Off." About 15 or 20 minutes later it went off during the drive. Fortunately, there were no crashes, and therefore no injuries with any of these occurrences. Today I received a NHTSA safety recall notice from Audi of America on my 2nd car, which is a 2016 Audi A3, prompting me to make this report. The Safety Recall is 69BY - Passenger Occupant Detection System (PODS). (NHTSA: 21V198). This Audi safety notice describes "perfectly" what is happening with my 2015 Acura TLX. As in this report, the issue is sporadic, but happens fairly frequently when someone is in the front seat. Perhaps the Acura PODS is produced from the same company as the one in this Audi safety recall? In any case, I am fearful of having anyone in my front seat now. Since there is not a formal recall for my Acura, what recourse do I have so I can use my vehicle as intended? Thank you

The contact owns a 2015 Acura TLX. The contact stated that while her husband was driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment, after which the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the connecting rod bearings, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); and the VIN was included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.

Car brake warning lights will flash when there is nothing in front of me, car keeps braking and losing power while driving on freeway for no reason.

Complete engine failure occurred. Certified Acura dealership inspected and confirmed connecting rod failure was the cause. Vehicle was no longer operable. The vehicle had to be towed to the original dealership for repairs, a new engine was the remedy at the consumers expense. Vehicle was being driven at the time of engine failure, which put the safety of the driver and others at serious risk. This recall is overly delayed and has caused a financial burden along with the safety of many individuals. It needs to be remedied.

The fuel pump appears to be malfunctioning. The car is basically inoperable when driving in any other mode besides Eco. From 10/5/21 - 11/19/21, I’ve filled my fuel tank 11 times and never received any errors or warning messages. I am willing to have the vehicle inspected to confirm by Acura.

The contact owns a 2015 Acura TLX. The contact stated that while driving at various speeds, the vehicle momentarily shifted into neutral and failed to immediately accelerate while depressing the accelerator pedal. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 16V640000 (Power Train). The contact indicated that the vehicle had experienced the failure listed in the recall. The local dealer was not notified. The failure mileage was 56,000.

Car dash lights came on blinking. Transmission problem, emissions problem, engine problem, awd problem, electric parking brake problem, blind spot problem, and lost power. Car wouldn’t shift and stayed between 4-5RPM . This is the 6th time this has happened. Wouldn’t down shift even when trying to manually. Drive gear light kept flashing

The gears are very jerky i got this tlx at 70k miles and its been jerky ever since. Car looses power when turning from stop the steering get hard sometimes. Transmission chirping noises.

While driving at 60 mph in left lane of highway, without warning, the vehicle slowed and lost all acceleration and slowed, and then a series of warnings lit up on the screen including: electronic parking brake error, a transmission warning pertaining to the ZF 9 speed transmission that demanded driver to pull over to the side to avoid major damage, and emissions failure warning. Then numerous other warnings displayed indicating collision warning system issues, and warnings that other driver safety systems had disengaged or failed. The transmission automatically switched to neutral (which I could only figure out 10 seconds later) as the accelerator would rev the engine but provide no motive force, making changing lanes across 3 lanes of traffic on a busy highway very dangerous as my car decelerated relatively quickly to fast moving highway traffic. After I pulled over and stopped the car, I tried turning off the car and restarting the car, and the transmission error and emissions system error was immediately displayed and prevented the vehicle from being put into drive. I tried to get a hold of the Acura towing service but was stuck on hold for 20 minutes and hung up. I started the car once again, and no errors were shown. I was able to drive 1/2 a mile and the transmission once again disengaged into neutral and emissions system warning came up again and I pulled over once again. I once again waited 20 minutes and restarted the car and drove 3 miles to a shopping center parking lot and let the car sit for 1.5 hours. When I returned, I started the car and everything seemed fine, and I was able to drive 35 miles home with the emissions system warning and transmission system warning displaying but the car remained in gear. I took the car to the dealer the next day (with the car still covered under extended warranty), and Acura performed a software update (PGM-FI and TCM and PCM Idle Learn updates), for which they initially said I was responsible to pay for.

I was driving to the store, my car jerked really hard, then as I turned the car off bought my items from the store. Coming back my car didn’t want to start at all. All the lights on the dashboard Came on

My vehicle has only 36526 miles. The brake pedal goes down to 2 inches from the floor and is a major traffic hazzard. I have attempted numerous times unsuccessfuly to make an appointment with Elite Acura in Maple Shade, NJ No answer at Service Dept. Today, 6/8/21, I contacted Acura Customer Relation and the Rep. could not contact Elite Acura as well. She did assigned case # 12275613. This is traffic accident waiting to occur. Can you help me?

While driving on interstate I-15 in Las Vegas the car suddenly without any warning stalled and engine shutoff in the middle of the interstate. No warning messsages or indicators on dashboard. There was sufficient fuel in the car. Several attempts to start were made but were unsuccessful. Mu family and I were dangerously trapped on the Interstate for 30 minutes. I could not move the vehicle to safety. After 30 minutes I attempted to start and it started as if nothing happened and I was able to drive it again without problems. I am not a trained technician but I suspect it could be a fuel pump problem. I hace read that there have been recent safety recalls on Acura/Honda cars for fuel pump issues. Thank you for keeping us safe on our roads.

My car completely lost all power and died on the freeway. All the dash board lights came on and I could break or steer and the car was stuck in Neutral.

Can lost all power while driving 2 times. Stuck in neutral, should steer, couldn’t brake, all lights on dash board came on and told me to pull over and ally emergency brake when safe. Couldn’t shift car into park. Waited 30 mins with foot ok brake and car off, turned back on and was able to shift to park and all lights were off

The contact owns a 2015 Acura TLX. The contact stated while driving 60 mph, the vehicle decelerated inadvertently. The contact pulled over to the side of the roadway and restarted the vehicle and the vehicle operated as designed. On another occasion, while driving at an undisclosed speed, the vehicle inadvertently shifted from drive to neutral. The vehicle was restarted however, the failure recurred. Several unknown warning lights were illuminated. The contact took the vehicle to a local dealer who inspected the vehicle but was not able to diagnose the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,000.