2018 Alfa Romeo Stelvio Air Bags & Restraints Problems

Sept. 9, 2024 - called local dealer to schedule repair. Parts were not yet available. Placed on a list for them to call when the parts were available. October 15, 2024 - called dealer again. No parts have been received. ETA unknown. Confirmed I was still on the list.

The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Alfa Romeo Stelvio. The contact received notification of NHTSA Campaign Number: 24V510000 (Air Bags, Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We use our vehicle not only for our business but also share it on the Turo platform for rentals. Because of this recall our vehicle as been unlisted until the recall is fixed. It has now been over a month and we have received no solution to the safety recall issue. It’s not only costing us peace of mind as we need to continue using the vehicle ourselves but it’s also costing us money as we havnt been able to rent out the vehicle due to the safety recall not being addressed . We find this delay to be unacceptable