NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2018 Alfa Romeo Stelvio. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2018 Alfa Romeo Stelvio. The contact stated the vehicle lost functionality with the radio and the phone control. The contact stated that the front wipers became inoperable. The START/STOP function was also inoperable. The contact also stated that the heating and air condition controls and the backup camera were inoperable. The contact became aware that water was pooling inside the bottom of the liftgate while opened. The Auto START/STOP indicator light was illuminated. The vehicle was taken to the dealer where a diagnostic test was performed. The contact was informed that the backup camera connections and the electrical wiring harnesses were corroded. The contact referenced NHTSA Campaign Number: 18V203000 (Structure) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 37,293.
Please see the following reoccurring problems with the 2018 Alfa Romeo Stelvio, Auto on/off failure has failed 3 times resulting in the check engine light coming on and the vehicle citing service engine. Additionally, the DNA selector doesn’t work when this occurs. The vehicle has been inspected by Southern Alfa Romeo of Norfolk. However, the system reset itself before they inspected. As such they found no evidence of failure. However, within a week the system is back in fault mode rendering the vehicle unsafe to drive. I’ve noticed on several blogs that others owners are having the same problems with no relief from their service provider. Request a NHTSA review of this problem with a solution for correction. Thank you!!!
I have had several incidents with my Alfa Romero Stelvio losing power while driving, This problem has been going on for quite some time, i have had several parts changed out with the same results a few weeks or months later. I took the vehicle to Jim Ellis Alfa Romero for repairs and told them the vehicle was losing power while driving and was told that this problem has occurred on several Stelvios. I left my car with Jim Ellis and a few days later I was told all was good. I didn’t even get a mile away before I loss power again. I brought it back to Jim Ellis and left it again and a few hours later they called and said that the Stelvio needed a new turbocharger that would be $4000 plus installation fees. How is this possible if you told me you had taken care of the issue, and the car didn't even make it a mile.
When attempting to start the car using the push-button on the steering wheel, the engine did not crank and several system alerts were visible on the display (no warnings prior to this). Smoke began billowing from under the hood and left-front wheel arch after a few seconds. It was towed to the shop, the problem reproduced, and found to have a corroded main grounding wire going from the transmission to the frame. It is clear that the ground wire, which is not insulated or covered in any way, was not sufficiently grounding the electrical systems. Thus, the path of least resistance was the smaller gauge wiring in the electrical harness to include the ABS and starting/charging circuits which melted under the higher load. The extent of the damage is still being evaluated at the repair facility. This defect in the electrical circuitry could, at worst, have caused a fire, but thankfully just left us stranded. It is believed this problem could occur even while driving creating a serious condition and potential for an accident or injury.
While I was driving the car suddenly stopped sending gas when pressing the gas pedal and put the can a neutral mode. This was the second time this happened. Luckily the first time I was in my neighborhood going slow. The second time was in the middle of the night pitch black on a busy road. I was stranding the middle of the road and almost got hit. I was so fortunate a cop was driving by an helped. This has been extremely unsettling as I have a 1 year old. Luckily he was in the car but I can’t imagine if I was driving with him on a highway. The first time this happened I went to the gas station to fill a gas station to fill up a gas tank and added it my car. The car said I had a quarter tank when it stalled, but when I added the gas I was nearly empty. I was able to drive it to Alfa and they said I didn’t need a need a new fuel pump but don’t run it under 1/4 tank. I bought the car with 30k miles and apparently the fuel pump was already replaced under warranty. The second time this happened was in Dec 2023 and my car won’t get looked at until Jan 30th, 2024. I read up and there are other complaints of the same issue. This has to be corrected or someone will secretly injured. I’m scared to drive the car and will ultimately sell it because it is NOT safe.
In December of 2023, the Ground cable/front body harness was melted due to the main battery ground cable from the transmission to the body being corroded and broken. This could have potentially caused car to catch fire. There was no warning light, the car simply refused to start and I could smell something burn. The car is barely 5 years old and driven for 50k miles. The car was last serviced in September/October of 2023 (where this strap issue was not identified, since this is something that is not serviced or expected to break) and has been in no accidents. I strongly believe that this is a faulty piece that alfa Romeo stelvios of that year have. I have heard of atleast 2 other stelvios with the same issue (after a simple google search on forums), however have really never experienced this issue in any other cars I have owned or known off- specially within the first 4-5 years. When I contacted Alfa, I was told that I am out of warranty, so they cannot help me. However, I wanted to raise this safety concern with them and requested if I could talk to anyone else and that request was denied. I am not reporting this because of I want reimbursement of the cost, but primarily so Alfa can investigate and perform a recall as a corrective action.
Service electronic throttle control keeps going off and car goes into Lino mode and cannot go over a certain speed causing me to not be able to drive it
Was driving home with my fourteen year old daughter and started to smell a burning smell and began to lose power in the vehicle. Warning light came on that oil level was low. Pulled over as safely as I could on a busy four lane road and opened the hood and saw engine oil and coolant mixed and sprayed all over the engine. Car had never leaked any type of fluids prior to this incident. Had the car towed to one repair shop and was told it would need a new engine. Had it towed to an Alfa Romeo dealer two hours away and was told it needed a new engine too. Initial quote from dealer for a new engine and labor was $22,000. This car is barely worth $20,000. Third party warranty (I bought car used from a dealer) will only pay for gaskets. After weeks of warranty company asking for tear downs of engine and other things, price has risen to $35,000! While reasearching engine malfunctions on Alfa Romeo Stelvios, I have come across many people with similar sitations as mine. Engine replacements at 30,000, 40,000, 50,000 miles. My car has 39,000 miles. This should never happen to car with such low mileage. Called Alfa Romeo customer care and was told that previous owner was not compliant with maintenance and warranty was voided. How do they know that for sure? Just because you don't get your vehicle serviced at the dealership, your noncompliant? I believe that this needs to be looked at from a safety perspective that Alfa Romeo is not doing. During loss of power on busy road and only being able to go 10 mph, we could have easily been rear ended. This total abuse of negligence from Alfa Romeo to recall these engines and fix them, to the warranty company not paying for the engine replacement/repairs, and to the dealer that is charging this extreme amount of money for this. Car insurance will not pay for this as this is mechanical and was not involved in a collision.
Vehicle stalled loss power on highway while driving 70mph almost got rear ended. Was able to exit highway and park vehicle. Shut it off for 10 minutes started back up put in reverse car would move at all put it in drive still wouldn’t move. This is very dangerous I couldn’t have been killed. Check engine light came on and stayed on. Stop/Start stated unavailable and service engine soon
The engine has shut down in traffic on the following occasions: 1) July 2023 in The Woodlands, Texas. 2) Later that same day on [XXX] in Plantersville, Texas. 3) In August 2024, on [XXX] and 4) on [XXX] . My vehicle is available to the NHTSA upon request. On each occasion, except one, I was fortunate to be in the right hand lane and was able to pull over onto the shoulder before any could hit me. On [XXX] , near Richards, there was no shoulder and I was stopped within the single lane of westbound traffic. I was fortunate that traffic was light at that time and that it was daylight. After the first two incidents in 2023, I took it to Northside Imports in Spring, Texas (XXX) They were unable to duplicate the problem or determine what was the cause. On [XXX], I took the car back to Northside Imports and they determined that it needed a new fuel pump, seal and control module. (I was informed on Friday, [XXX] that the parts have been received and can be installed on [XXX].) Between the time that the fault was identified and the time the parts were available the car has failed on the highway twice, once on [XXX] and once on [XXX] . The vehicle has not been inspected by anyone but Northside Imports in Spring, Texas. There were no warnings in advance of the shutdown. I was able to restart the vehicle after a short period of time after disconnecting the battery. Each time, it restarted in "limp" mode. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The car will shut off in traffic out of no where. While driving the cars speed randomly will decrease to 15 miles and hour on the interstate almost causing a crash. When the cars speeds decreases randomly it does not all you to accelerate. Therefore the car is just going 15 miles an hour on a highway of no less than 65 miles. This has happened multiple times in the last 2 months. I see there was a recall of the same vehicles for the same issue a few years ago but this vehicle wasn’t listed yet it is experiencing the same issues. Have spent countless dollars and the problem is still not fixed
Battery has had repeated failures which have resulted in leaving driver stranded. Battery has been replaced 5 times since purchase in January 2021. Cause has yet to be determined.
It's well known by Alfa Romeo/Chrystler, Stelvio owners and certified Alfa Romeo mechanics that the O-ring in the oil send/receive/turbo lines is faulty. Spewing oil into the engine compartment and engine components and accessories i.e., belts, brake components creating a major liability for Alfa Romeo. The smoke from burning oil is overwhelming and visible inside the cabin throughout the interior of this car. THIS IS A MAJOR SAFETY HAZARD TO ALL ALFA ROMEO STELVIO OWNERS WITH THE 2018 MODEL.
Engine blew at a bit over 40000 miles. There were regular oil changes and service done. The car of this quality and price should never have the engine blown at this amount of miles. It happened right after oil change and inspection, which confirmed everything was fine with the vehicle.
Driving on highway lost full power of engine. Throttle body control message came on . Then steering wheel started to stiffen up . Terrible experience and scary lucky was able to gain control on vehicle and pullover . Reading reviews after getting this vehicle 2 years later that it’s common in most car of this make and very unsafe . Dealer doesn’t help and warranty is crap leaving you going to the dealer several times spending dollars on the same safety issue .
Sunroof Exploding, I was driving down a smooth California freeway at about 70mph..It was about 72 degrees out, I had my A/C at about 65 degrees, Sunroof closed, along with all windows & all of a sudden, my Sunroof exploded..I had glass coming down on me & flying around cabin..I had a few small cuts, luckily I had big full sunglasses on, as 3 days before I had eye surgery..My car does not have a scratch on it as it is in mint condition, 39,700 miles on it..Nothing had fallen on sunroof, had not gone under overpass & something dropped! I know how a flying rock will travel, it follows the airflow..Look at the top of any car & you will find no chips or scratches from a rock..Yes, the front of your car or maybe a glancing chip on a windshield, but not on top of car! I have looked up on internet & have seen a good number of same problems with with Alfa Romeo & other brands.. I took my Alfa to my dealer who always services my car & they said, to bad, out of Warranty..It is your problem! Alfa Romeo says my car is 4 months outside warranty & will not cover the cost of the EXPLODED Sunroof Glass.. When is a Sunroof glass Exploding a warranty item? This is a design flaw / problem & EXTREAMLY dangerous when it explodes with no warning.. Talking to Larry Dominique, Senior Vice President of Alfa Romeo, they all say, never heard of this problem, when of course they DO!!! Alfa Romeo Not wanting to take care of my problem & saying they have never heard of it happening before & that it is out of Warranty is a VERY Dangerous Joke!! I am writing to you / NHTSA to get a response & this NEEDS to be investigated immediately!! you / NHTSA has been notified as of today April 13, 2023 at 2pm PT...My car can be inspected at anytime & pictures available. I want & deserve a response about my issue ASAP!
The contact owns a 2018 Alfa Romero. The contact stated that the vehicle was serviced and repaired under NHTSA Campaign Number: 18V205000. The contact stated that while driving at approximately 25 mph, the windshield wipers engaged without being activated, and there were unknown safety warning lights flashing on the dash, and the automatic starter was not working. The vehicle was towed to a dealer where the body control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified and stated that there is a two-year warranty on the repair. The manufacturer provided no further assistance. The failure mileage was approximately 54,500.
Body control module While driving in rain, received multiple incorrect messages on dash screen, horn began to beep. Unable to turn horn off until parking and disconnecting the negative battery cable. Had body control module replaced. Two weeks later, driving in rain: multiple warning lights appeared. Monitor said passenger and driver doors were open-they were not. Gas gauge became 'unavailable,' displaying only empty tank. Lights flickered on and off in cabin. Dealer said this was never a recall issue. Alfa says it was but the recall 'expired, so not eligible to fix' This is recall number U36. Obviously still a problem.
During the recent rainfall the front passenger side suffered a massive water leak, causing that side of the cabin to flood possibly causing water damage as well. This happened while the car was stationary and also while in motion. This also cause electrical failure to multiple components of the car including the infotainment system, headlights, indicators, engine stop/go among others.
I orchard my car used, but still under warranty. Within a week it has shut down with a service engine error. I was told it was the power control module (PCM) both times. There's no logical reason, I know of for a car with only 40K miles on it to have an engine failure such as the PCM. Both times both dealerships stated that the game was coming from the solenoids and having a misfire caused by the PCM.
THE FUEL GAUGE INSIDE THE CAR SHOWS WRONG READINGS AND YOU CAN RUN OUT OF FUEL
Water discharge on the passenger side whenever the AC is switched on and the car is driving. The water leak led to electrical malfunction with electrical lights switching on even when the car is switched off or the lights switching off when the car is in motion. The water on the passenger side was a nuisance for a long time but when the electrical system went haywire, it became a safety risk especially during night driving when the lights may switch off abruptly. The water leak incident was first reported to the dealership on March 6th, 2021. We did not drive the car around much in the year due to covid. We subsequently reported the problem to dealership in March and May of 2022 (start of the summer months). The water leak continued to happen and we ignored it for a while until Aug 6th 2022 when we took a long trip and the passenger side was completely soaked. The electrical malfunction started happening sometime after. Eventually, on Sept 6th 2022, the car battery died as the lights were running throughout the night. The water leak incident has been looked by dealership and they did found dampness on the passenger side but could not recreate the issue. The car has been with dealership since Sept 7th 2022 for them to check for electrical and water leak issue. The videos of the incidents could be found here: https://www.dropbox.com/sh/plin71ez82sflh3/AADR4qOJ744_dtoInw0y108Ha?dl=0
THERE WAS A ISSUE WITH MY VEHICLE TURNING ON FINE THEN ONCE I GOT DOWN THE ROAD IT STARTED TO NOT GO IT COMPLETELY STOPPED IN MID DRIVE ON ME AND THE ENGINE LIGHT AND OIL LIGHT GOING CRAZY. IT STARTED SOUNDING BAD THIS HAS HAPPENED 3 TIMES IT SHOULDN'T BE HAPPENING ON A 2018 THAT'S BEEN UP TO DATE ON MAINTENANCE. I TAKE THE CARE HOME PARK IT FOR A DAY THEN NEVER DAY CRANK IT UP IT CRANKS RIGHT UP AS IF IT DID NOTHING THE DAY BEFORE SOUNDS NORMAL RUNS FINE NO LIGHTS ON AT ALL BUT IT DID THIS 3 TIMES IN 3 MONTHS. SOMETHING IS DEFINITELY MALFUNCTIONING. I ALSO GOT IN A ALFA ROMEO GROUP AND 75 PERCENT OF THE PEOPLE HAS HAD THE SAME ISSUE WITH THEIR VEHICLE RATHER IT BE THE CAR OR SUV OR YEAR THEY ALL HAD THE SAME ENGINE TYPE.
Control throttle light resulting vehicle to go into a limp mode and power reduction.
ALFA ROMEO USA IS IN MY OPINION HIDING A CONSTANT PROBLEM THEY HAVE WITH STELVIOS. THE OIL TURBO LINE HAS A FAULTY ORING AND LEAKS OIL ONTO ENGINE WHICH CAUSES SMOKE THAT CAN NOT BE HEALTHY TO BREATHE IN. I HAVE TALKED TO SEVERA ALFA DEALERS IN SERVICE DEPTS AND THEY CONFIRM TO ME THAT THEY HAVE FIXED NUMEROUS STELVIOS WITH THIS PROBLEM. THIS SHOULD BE A NATIONAL RECALL FOR REPAIR AT NO COST TO THE CONSUMER. I TUSUALLY HAPPENS CLOSE TO WARRANTIES EXPIRATION NEAR 50K MILES OR SHORTLY AFTER.
WHILE ON A HIWAY, WITH CRUSE ON, STOPPED FOR A RED LIGHT. WHILE STOPPED THE ENGINE SHUT OFF. I PUSHED THE STOP-START DISABLE BUTTION. THE CAR ACCLERATED INTO THE INTERSACTION BEFORE I BRAKED IT TO A STOP. LUCKELY THERE WAS NO ONE INFRONT OF ME AND NO CROSS TRAFFIC OR WE WOULD HAVE WRECKED. THE CAR THEN WENT BACK TO IDLE AND HAS BEEN FINE SINCE.
DRIVING DOWN THE HIGHWAY, AROUND 65 - 70 MPH MY PANORAMIC SUNROOF EXPLODED.
21,000 MILES MAY 2 2020 WHILE EXITING MY NEIGHBORHOOD, ELECTRONICS FAILED AGAIN AND THE CAR WOULD NOT ACCELERATE ANYMORE; I WAS STUCK IN THE MIDDLE OF A HEAVILY TRAFFICKED US HIGHWAY, WITH THE RISK TO BE HIT BY OTHER CARS. THE CAR WENT INTO THE NORMAL DRIVE MODE AND I WAS NOT ABLE TO SWITCH TO ECONOMIC OR DYNAMIC DRIVING MODE ANYMORE, CAR WOULD NOT RUN OVER 40MPH. ALL KIND OF WARNINGS STARTED SHOWING UP ON THE DASHBOARD. I HAD TO STOP/START THE CAR A FEW TIMES, AND IT RESUMED FUNCTIONING. CURRENT MAJOR FAILURE-30/05/2020, CANNOT SAY THE CAR MILEAGE BECAUSE THE DASHBOARD SCREEN TOTALLY BLACKED OUT, 2020. ALL CUSTOMIZED CONTROLS SETTINGS WENT BACK ON FACTORY SETTINGS AND THE CENTER DASHBOARD ON THE DRIVER SIDE IS COMPLETELY BLACKED OUT. CAR IS BLOCKED IN NORMAL DRIVING MODE WITHOUT THE POSSIBILITY TO SWITCH TO DYNAMIC OR ECONOMIC MODE. ESC WARNING IS ACTIVATED ON THE DASHBOARD. *TR
THE CAR WON'T GET UP TO SPEED LIKE IT POST TO. IT TAKES FOREVER FOR THE CAR TO GET UP TO 30MPHS. THEY SAY IT'S A OIL SENSOR PROBLEM.
My car has had numerous issues/errors and drivabilty concerns over the last 3 years with the automatic torque vectoring (ATV) system. The vehicle has unstable/unusual driving when the system is malfunctioning and the system does not store any error codes when the car is turned off. The vehicle has been to 2 different dealers more than 6 times and they are unable to find the root cause. I have to drive straight to a dealer to have the codes read as soon as there is a malfunction because it all gets erased when the car is shut off. This is a safety issue that the manufacturer cannot figure out how to fix on my car.
TL* THE CONTACT OWNS A 2018 ALFA ROMEO STELVIO. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FIVE TIMES SINCE IT WAS PURCHASED. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH AND FREQUENTLY WENT INTO LIMP MODE. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE FULLERTON ALFA ROMEO DEALER LOCATED AT 1034 US-22, SOMERVILLE, NJ 08876, WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO RETURN THE VEHICLE BACK TO THE DEALER. THE CONTACT WAS NOT SATISFIED AND REQUESTED A TRADE, WHICH THE MANUFACTURER REJECTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.
WITH ONLY 11,000 MILES THE VEHICLE HAS RECEIVED FOUR MAJOR REPAIRS, TWO INCIDENTS COULD HAVE RESULTED IN AN ACCIDENT. 1. BLIND SPOT MONITORING SYSTEM; ONE DAY IN REPAIR SHOP 2. NO RADIO OR NAVIGATION SYSTEM; ONE DAY IN REPAIR SHOP 3. SEIZING-UP OR LOCKING OFF RIGHT-REAR BRAKE PAD THAT GRINDER INTO BRAKE ROTOR. THIS MADE STEERING DIFFICULT. VEHICLE WAS IN REPAIR SHOP FOR ONE WEEK. 4. MALFUNCTION OF START & STOP SYSTEM, AND ELECTRONIC THROTTLE CONTROL WHILE DRIVING IN RUSH HOUR INTERSTATE TRAFFIC; NEARLY DISABLING VEHICLE INTRAFFIC. SPEED LIMITED WAS REDUCED TO 25MPH IN A 65MPH HIGHWAY. CAR WAS DISABLED FOR A FEW HOURS BUT ERRORS MYSTERIOUSLY WENT AWAY. DURING THIS EVENT WE DISCOVERED THE ALFA ROMEO IN OUR RESIDENCE CLOSED WITH NO NOTIFICATION. IF VEHICLE REMAINED DISABLED THE NEXT OPTION WILL BE TOO TOW THE VEHICLE TO OMAHA, NE.
ON MAY 9, 2018, THE VEHICLE UNDERWENT THE RECALL #U36/NHTSA18V-205 TO SEAL THE POTENTIAL WATER INTRUSION THAT WOULD AFFECT THE BODY CONTROL MODULE. HOWEVER, ON DECEMBER 16, 2019, A NOTICEABLE AMOUNT OF WATER WAS LOCATED ON THE PASSENGER FLOOR BOARD AND AFTER DRIVING FOR 20 MINUTES ON THE FREEWAY AT 65 MPH, WE EXPERIENCED WHAT WE FOUND OUT TO BE LATER WATER INTRUSION THAT AFFECTED THE BODY CONTROL MODULE. AS RECALL #U36 DESCRIBES WE EXPERIENCED THE FOLLOWING ISSUES: 1) THE TURN SIGNALS SPONTANEOUSLY ENGAGED AS WELL AS DID NOT ENGAGE WHEN REQUESTED, 2) THE FAN DID NOT OPERATE, 3) THE PASSENGER SIDE FRONT AND REAR DOORS WOULD LOCK/UNLOCK RANDOMLY, 4) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PROXIMITY SENSORS ARE NOT FUNCTIONING, 5) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PARKING BRAKE WAS NOT ENGAGING WHILE DRIVING WITHOUT PROMPT FROM THE DRIVER, 6) THE HEADLIGHTS WERE RAPIDLY ALTERNATING FROM HIGH BEAMS TO LOW BEAMS, 7) COMPLETE LOSS OF HEADLIGHT FUNCTION DURING HOURS OF DARKNESS. BASED OFF OF THE AFOREMENTIONED INCIDENT, IT APPEARS THAT EITHER: 1) THE RECALL WAS NEVER PERFORMED ON MAY 9, 2018 AS INDICATED ON THE SCANNED INVOICES OR 2) THE RECALL THAT WAS PERFORMED ON MAY 9, 2018 WAS NOT PROPERLY COMPLETED. ON JANUARY 3, 2020, THE DEALERSHIP CONSIDERED THE VEHICLE FIXED BY ONLY REPLACING THE BCM. THE DEALERSHIP FAILED TO IDENTIFY THE LOCATION OF WHERE THE WATER ENTERED THE VEHICLE CABIN. THEREFORE, THEY FAILED TO FIX THE UNDERLYING PROBLEM THAT CAUSED THE DAMAGE TO THE BCM AND FUTURE DAMAGE CAN BE EXPECTED TO OCCUR FROM WATER ENTERING THE VEHICLE CABIN.
ALPHA ROMERO WHEN DRIVING IN HEAVY TRAFFIC AT HIGHWAY SPEEDS, ACCELERATING AND BRAKING OCCUR TOGETHER AND OFTEN, THE ENGINE WILL CUT OFF AND ALL SYSTEMS BECOME INOPERABLE. STOP/START SYSTEM FAILURE SYMBOL APPEARS ON SCREEN. THIS WILL OCCUR WHEN STOP/START SYSTEM DESPITE HAVING DISENGAGED BY PRESSING BUTTON ON DASHBOARD. IT TAKES SEVERAL SECONDS FOR THE ENGINE TO COME BACK ON. DURING THIS INTERVAL, THE CAR CAN NOT BE CONTROLLED. CAR IS MOVING BUT CAN;T BE CONTROLLED BY DRIVER. ALPHA ROMEO CUSTOMER CENTER IS AWARE OF PROBLEM BUT SAYS THERE IS NO FIX AVAILABLE AT THIS ALTHOUGH THEY HAVE KNOWN ABOUT IT FOR SOME TIME. IN MY OPINION IS THIS AN EXTREMELY DANGEROUS SITUATION AND AN IMMEDIATE RECALL IS NEEDED TO PREVENT SERIOUS INJURY/DAMAGE. RECALL IS NECESSARY TO FIT THIS PROBLEM IMMEDIATELY. THIS HAS HAPPENED MORE THAN ONCE.
THIS CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 8 TIMES WITH CRACKED RADIATOR, ELECTRICAL PROBLEMS AND RECALLS. IT HAS COME TO A DEAD STOP ON MAJOR HIGHWAY AND ALMOST KILLED US
TL* THE CONTACT OWNS A 2018 ALFA ROMEO STELVIO. THE CONTACT SATED THAT THE FORWARD COLLISION DETECTION SYSTEM FAILED. WHILE DRIVING OVER A BRIDGE, THE AUTOMATIC BRAKING SYSTEM ENGAGED INDEPENDENTLY WITH NO HAZARD AHEAD. THE CONTACT ALSO STATED THAT THE ADAPTIVE CRUISE CONTROL DETECTION SYSTEM ACTIVATED INCORRECTLY. THE SYSTEM DETECTED A VEHICLE ON THE PASSENGER SIDE AND ENGAGED THE BRAKING SYSTEM AS IF THE VEHICLE WERE IN FRONT OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THOMPSON MASERATI ALFA ROMEO (303 SWAMP ROAD, DOYLES TOWN, PA 18901, (215)348-0056) TO BE DIAGNOSED, BUT NO ERROR CODES COULD BE FOUND. THE DEALER REALIGNED THE SENSORS, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,500.
TL* THE CONTACT OWNS A 2018 ALFA ROMEO STELVIO. THE CONTACT STATED THAT OCCASIONALLY THE VEHICLE SUDDENLY LOSS MOTIVE POWER AND FAILED TO ACCELERATE. THE FAILURE OCCURRED INTERMITTENTLY HOWEVER, THE FAILURE MOSTLY OCCURRED WHILE STARTING THE VEHICLE. THE CONTACT STATED THAT HE LEARNED OF A KNOWN ISSUE WITH THE DIRECT INJECTION WITHIN THE ENGINE. THE CONTACT CONTACTED FULLERTON ALFA ROMEO (1034 US-22, SOMERVILLE, NJ 08876, (877)463-1821) WHO STATED THAT THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND CLEARED SOME UNKNOWN DIAGNOSTIC TROUBLE CODES. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER RECOMMENDED THAT A COMPLAINT BE FILED WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
I WAS DRIVING SOUTH BOUND ON THE 605 IN STOP AND GO TRAFFIC. VEHICLE IN FRONT OF ME BROKE AND AS I ENGAGED IN THE BRAKE IT BECAME UNRESPONSIVE AND SPED UP AFTER I ENGAGED THEM. CAUSING MY VEHICLE TO COLLIDE WITH TWO OTHER VEHICLES
DRIVING DOWN A STRAIGHT ROAD (THANK GOODNESS), NO TRAFFIC CLOSE BY, NO OVERPASS AND GOING ABOUT 45MPH. I HEARD WHAT SOUNDED LIKE A SHOT GUN IN MY CAR. I HEARD AIR AND LOOKED UP AND MY SUN ROOF WAS BUSTED. NO WAY ANYTHING HIT IT. I WAS ON TOP OF A BRIDGE WITH NO WALKWAY AND A RIVER ABOUT 5 STORIES UNDERNEATH. I WAS SCARED TO DEATH AND MY POOR DOG IN THE BACK IS STILL TRAUMATIZED. I PULLED OVER AND THE SUNROOF WAS BUSTED ALL AROUND THE EDGES AND A BIG HOLE IN THE MIDDLE PROTRUDING OUT TOWARD THE SKY (NOT INWARD LIKE SOMETHING HIT IT). YOU CAN SEE FROM THE PHOTOS. HAD ROADSIDE SERVICE TOW IT 1HR 45 MINS TO THE DEALERSHIP. OF COURSE THEY ARE SAYING THAT IT IS AN INSURANCE THING AND THERE IS NOTHING THEY CAN DO ABOUT IT. THEY AREN'T EVEN ACKNOWLEDGING THE FACT THAT THIS HAPPENS. THEY ARE SAYING THAT THEY HAVE NEVER HEARD OF SOMETHING LIKE THIS HAPPENING. THERE IS A ALFA ROMEO FORUM AND I SAW 4 DIFFERENT INSTANCES IN THAT ONE FORUM JUST TODAY. THE PICTURES ALL LOOK LIKE MINE WITH THE EDGES OF THE SUNROOF ALL BROKEN AND A BIG HOLE IN THE MIDDLE PROTRUDING OUT. IF I HADN'T OF HAD THE SUNSHADE DOWN, THEN GLASS WOULD HAVE RAINED DOWN ON ME AND I THINK I WOULD HAVE WRECKED. RIGHT NOW OUR INSURANCE ISN'T EVEN WANTING TO GIVE US A RENTAL B/C THEY SAY IT IS A MANUFACTURER DEFECT AND THEY NEED TO PAY FOR IT. I SAW THAT THERE IS A CLASS ACTION LAWSUIT ON HYUNDAI DUE TO THE SAME ISSUES. HOW CAN THE US NOT HAVE BETTER REGULATIONS THAT THIS. IF I WEREN'T GOING SLOW ON A PERFECTLY STRAIGHT ROAD, AS SCARED AS THAT SHOTGUN SOUND MADE ME, I CAN TOTALLY SEE HAVING AN ACCIDENT. THIS IS A SERIOUS PROBLEM THAT NEEDS ADDRESSING OR A WARNING TO THE PUBLIC THAT THE SUNROOFS ARE NOT SAFE.
THERE'S A PROBLEM CALLED ETC ERROR. IT HAS HAPPENED 5 TIMES SINCE 9500 MILEAGE. AND NOW CAR HAS 15900 MILEAGE. EVERY TIME IT HAPPENED WHEN I WAS ON HIGHWAY TRYING TO ACCELARATE. WHEN THAT PROBLEM OCCURED, I SUDDENLY LOST POWER AND HAD TO PULL OVER IN THE MIDDLE OF TRAFFIC. THEN I NEEDED TO SHUT DOWN THE ENGINE AND RESTARTED, AFTER THIS ACTION POWER WAS BACK ON WITH ENGINE CHECK LIGHT ON, TOO. AND CAR WAS DRIVEABLE WITH AUTO START/STOP AND REMOTE START UNAVAILABLE. I WENT TO DEALSHIPS 3 TIMES. FIRST DEALSHIP CAN'T NOT LOCATE THE PROBLEM AND JUST RESET COMPUTER. SECOND DEALSHIP FOUND ONE PROBLEM AND REPLACED A PART. BUT AFTER A COUPLE THOUSANDS OF MILES, THE PROBLEM HAPPENED AGAIN. I HAVE TWO VIDEOS, BUT THEY ARE TOO BIG TO UPLOAD.
IT IS DISGUSTING THAT AUTO MANUFACTURERS DON'T GIVE A SPARE OR RUN FLATS ON A CAR TODAY. I WAS ON I95 WITH MY FAMILY WHEN MY NEW ONE DAY OLD CAR HAD BLOWOUT AT 10PM AT NIGHT. ALFA ROADSIDE TOOK 6 HOURS TO FIND US. THIS IS SAFETY ISSUE BECAUSE I WAS STUCK SIDE OF THE BLACK DARKEN HIGHWAY WITHOUT SPARE. THE SEMI TRUCK PASSING 12 INCHES AWAY FROM MY CAR DOING 80+ MPH. HOW IS IT IN 2019 MANUFACTURERS CAN SELL A CAR WITHOUT A SPARE OR EVEN FLARES. THE WORST PART ALFA OFFER SPARE AS OPTION BUT SINCE MY CAR CAME WITHOUT IT I CAN'T ORDER A SPARE NO WHERE. ALFA DON'T OFFER TO SENT A SPARE AFTERMARKET. TIRE RACK TOLD ME THAT THEY DON'T HAVE OR ARE AVAILABLE SPARES THAT FIT MY ALFA STELVIO. A SPARE TIRE KIT WEIGH 20 LBS AND HOW MUCH GAS CAN A PERSON SAVE. I WAS TOLD IT IS MPG THING. I AM IN THE DOGHOUSE WITH MY FAMILY AND I HAVE TO BUY ANOTHER FULL SIZE WHEEL AND TIRE TO USED AS MY SPARE. THE CAR HAS 20 INCH WHEELS AND TAKES UP 1/2 TRUNK SPACE. IF I PUT ON ANOTHER ALFA SMALLER RIM LIKE 18 TO SAVE SPACE I WAS TOLD BY MANUFACTURERS MY WARRANTY IS VOID! I HAVING MY COUSIN IN ITALY SENT ME A DONUT SPARE FOR EMERGENCY. THE SPARE IS FROM ALFA ROMEO STELVIO TI MADE IN ITALY WHEEL THAT HAS SPARES INCLUDED AND SELL AFTERMARKET. THE DEALER SAYS IF I USED I LOSE MY WARRANTY. SAFETY ISSUES BEING STRUCK ON I95 WITHOUT A SPARE. HOW CAN NHTSA MAKE MANUFACTURERS GET AWAY WITH THIS IN 2019. SPARES ARE MORE IMPORTANT THAN ANY OTHER SAFETY FEATURES
HELLO, I BOUGHT AN ALFA ROMEO STELVIO 2018 ON DECEMBER 31ST 2018, PRE-OWNED WITH 4800 MILES. AT 7900 MILES THE BRAKES WARNING CAME UP, I TOOK THE CAR AT THE ALFA ROMEO DEALERSHIP. THEY REPLACED THE REAR BRAKE PADS AND ROTORS, THEY ALSO MADE ME PAY FOR IT SAYING IT WASN'T UNDER WARRANTY, WHICH I DON'T UNDERSTAND BECAUSE ALFA ROMEO WARRANTY FOR THE BRAKES SERVICE IS UP TO 12,000 MILES OR 1 YEAR ( THE CAR NOW HAS 8100 MILES). WHILE AT THE DEALERSHIP THEY ALSO DID EARLIER THE 12 MONTHS SERVICE. AFTER SCANNING THE ENTIRE SYSTEM I'VE BEEN TOLD THAT THE CAR WAS IN GREAT SHAPE. I PICKED UP THE CAR FROM THE DEALERSHIP, AND I WAS DRIVING BACK HOME, AFTER DRIVING ABOUT 60 MILES, THE ENTIRE ELECTRONIC STARTED TO ACT REALLY WEIRD, I WAS GETTING COUNTLESS WARNINGS ON THE DASHBOARD, THE TURN LIGHTS STOPPED WORKING, ALL LIGHTS AROUND THE CAR STARTED RANDOMLY FLASHING, THE CAR STOPPED ACCELERATING, AC SYSTEM STOPPED WORKING THE WINDOWS GOT FOGGY I COULDN'T SEE ANYTHING, I WAS ON THE HIGHWAY RUNNING 60/70 MILES/HOUR, ALMOST GOT INTO AN ACCIDENT WHILE TRYING TO PULL THE CAR OVER ON THE SIDE OF THE ROAD. THIS IS A BIG SAFETY/RELIABILITY CONCERN OF MINE, THE CAR TOTALLY STALLED WHILE RUNNING AT 60/70 MILES/HOUR ON A HIGHWAY, PUTTING MY SAFETY/LIFE AT BIG RISK. THE CAR IS CURRENTLY BACK TO THE DEALERSHIP. I'M SERIOUSLY THINKING TO HAVE THE CAR REPLACED OR REIMBURSED. IS THERE ANY KIND OF ACTION I CAN TAKE WITH ALFA ROMEO USA TO HAVE THE CAR REPLACED/REIMBURSED? BEST REGARDS, *TR
11/10/18 PICKED UP NEW CAR FROM THE DEALER 11/12, 11/13,11/14, 11/15, 11/19 CAR STARTED & HAD NO ISSUES. 11/20/18 CAR DID NOT START, ENGINE LIGHT INDICATOR IS ON. HAD ROAD SIDE ASSISTANCE BOOST BATTERY. UNSUCCESSFUL. CAR TOWED BACK TO DEALER 0N 11/21/18 11/23 CAR RETURNED, DROVE CAR 11/26/18 WITHOUT ISSUES. 11/27/18 CAR DID NOT START, ENGINE LIGHT & OIL LIGHT INDICATOR ON, CAR TOWED BACK TO DEALER. 12/4/18 CAR RETURNED TO ME AND WORKING. DROVE CAR ABOUT 10-15 MILES, WHILE DRIVING I NOTICED THE ENGINE LIGHT INDICATOR WAS ON WHILE DRIVING. CALLED DEALER WHILE IN CAR, AND DEALER INSTRUCTED TO RETURN CAR SAME DAY. I DID NOT STOP OR TURN OFF THE CAR UNTIL I ARRIVED AT THE DEALER ( SAME DAY) I DROVE UP TO SERVICE DEALER PARKING LOT AND TURNED OFF THE CAR. WHILE WAITING,AT DEALER THE STAFF INFORMED THAT THE CAR DID NOT START, AND THEY HAD TO PUSH THE CAR INSIDE OF THE SERVICE AREA. AS OF THIS REPORT, I DO NOT HAVE A WORKING CAR.
ON SEPTEMBER 21, 2018 WHOLE COOLER ENGINE FLUID WAS FLUSHED INSIDE IN THE PASSENGER SIDE CAR. THE CAR WAS PURCHASED ON 09-19-2018. THE RECALL HAD BEEN SEEN SINCE 09-14-2018. THE CAR WAS SOLD TO US WITH A SAFETY RECALL WITH SAME VIN NUMBER
I GOT MY ALFA ROMEO STELVIO IN NOVEMBER 2017 AND LESS THAN A YEAR, IT GOT TOO MANY PROBLEMS, SOME OF WHICH ARE SERIOUS N GOOD HELP FROM DEALERS. PROBLEMS: 1.FROM MONTHS, I WAS GETTING ALL LIGHTS OUT INDICATIONS WHERE ALL LIGHTS WORK, WHEN I PUT INDICATOR ON IT GIVES ANNOYING SOUND IN CAR. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 2.WHEN IT RAINS OUTSIDE, WATER LEAKAGE IN CAR NEAR FRONT SIDE PASSENGER LEGS ' (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) 3.VOLUME IN CAR RAISES AND HIT MAX AUTOMATICALLY. (THIS HAPPENS WHILE VEHICLE IS IN MOTION) 4.IF I TURN OFF CAR AND GET DOWN WHILE I WAS ON CALL, STILL MEDIA DOES NOT GO OFF UNLESS I MANUALLY DISCONNECT MY PHONE FROM CAR BLUETOOTH. 5.PARKING BREAK GETS AUTO RELEASE WHEN I PRESS ON ACCELERATOR. 6.ONE MORE HUGE STUPID ISSUE FROM ALFA ROMEO. WHILE I WAS DRIVING, I GOT INDICATOR SAYING ENGINE ON/OFF BUTTON NOT AVAILABLE AND WAS HONKING BY ITSELF AND THAT TOO WHEN I WAS DRIVING. WHEN I PULLED OVER FROM TRAFFIC & TURN OFF VEHICLE THEN IT GOES INTO PANIC MODE. THIS IS SO STUPID N SERIOUS. (THIS HAPPENS WHILE VEHICLE IS IN MOTION & STATIONARY) IMPORTANT NOTE: I UNDERSTAND MOST OF THE ABOVE STATED ISSUES WERE PART OF RECALLS (U34 & U36). STRANGE THING IS WHEN I CHECKED WITH DEALER & ALFA ROMEO PREMIUM CARE, AS PER DOCUMENTATION THE RECALL FIXES WERE DONE ON MY CAR. WHICH MEANS THE RECALL FIXES WERE NOT GOOD ENOUGH TO FIX THE ISSUES, WHICH CAUSED FOR RECALL AND AS STATED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) THESE ISSUES WILL INCREASE THE RISK OF A CRASH. SUCH A DISAPPOINTMENT WITH MOST RATED MOTOR TREND OF THE YEAR ALFA ROMEO. AM JUST GIVING RECENT DATE WHEN HAPPENED, BUT THIS IS HAPPENING FROM LONG AND NOT PROPER SUPPORT FROM DEALER TO FIX IT. WHEN LAST TIME IT HAPPENED I WENT TO DEALER AND LEFT CAR WITH THEM. VISIBILTY WIPER/OTHER PARTS AFFECTED TOO.
AFTER FUELING UP THE FUEL TANK, THE VEHICLE WAS DRIVEN ON THE HIGHWAY AND SMOKE BEGAN TO EMIT OUT FROM THE VEHICLE'S HOOD. THE DRIVER WAS NOT ALERTED THERE WAS ANY ISSUE FROM THE VEHICLE'S DASHBOARD INDICATOR/WARNING LIGHTS. THE DRIVER PULLED OVER ON THE HIGHWAY SHOULDER AND THE VEHICLE WAS ON FIRE UNTIL THE FIRE/POLICE DEPARTMENT ARRIVED ON SCENE. *DT UPDATED 10/22/18*JB
THE FORWARD COLLISION WARNING SYSTEM ACTIVATED FOR NO REASON. AS I WAS STARTING TO ACCELERATE FROM A TRAFFIC LIGHT ON A CITY STREET IT CAME ON SUDDENLY AND RAPIDLY DECELERATED THE VEHICLE. LUCKILY NO ONE WAS BEHIND ME.
WHILE I WAS DRIVING 15 MPH ON A PRIVATE ROAD, I SUDDENLY LOST POWER STEERING AND POWER BRAKES. I MANAGED TO BRING THE CAR TO A STOP, BUT I COULDN'T ENGAGE THE PARKING BRAKE, SHIFT OUT OF DRIVE, OR TURN THE CAR OFF. THE ELECTRONIC SHIFTER, ELECTRONIC PARKING BRAKE, AND ELECTRONIC STARTER WERE ALL UNRESPONSIVE. I SAW NUMEROUS WARNING MESSAGES ON THE DASHBOARD. ONE OF THEM SAID "SERVICE SHIFTER. CONTINUE IN D. DO NOT SHIFT OR TURN ENGINE OFF", BUT IT DIDN'T TELL ME WHAT I COULD DO TO RETURN THE CAR TO A SAFE STATE. I KEPT MY FOOT ON THE BRAKE AND CALLED ROADSIDE ASSISTANCE. I ASKED THEM WHAT MY OPTIONS WERE, AND THEY TOLD ME THAT I COULD WAIT UNTIL THE CAR RUNS OUT OF GAS. I'M NOT SURE WHAT I DID, BUT I EVENTUALLY GOT THE CARE TO SHUT OFF, BUT IT STAYED IN NEUTRAL, SO I STILL COULDN'T TAKE MY FOOT OFF OF THE BRAKE. EVENTUALLY A TOW TRUCK ARRIVED AND GOT THE CAR IN TO PARK BY ENTERING THE CARGO AREA BY CLIMBING THROUGH THE BACK SEAT,DISCONNECTING THE BATTERY, AND RECONNECTING IT.
DEPRESSED BRAKE CAME TO A STOP THEN ENGINE REVVED UP AND CAR TOOK OFF WHILE FOOT ON BRAKE HAD TO ENGAGE CAR INTO PARK TO GET IT INTO STOP VERY DANGEROUS THIS HAS HAPPENED SEVERAL TIMES REPORTED TO DEALERSHIP AGAIN SECOND TIME I'VE REPORTED TO NHTSA CAR NOT SAFE TO DRIVE
SOMETIMES WHEN BRAKES ARE INITIATED THE ENGINE ACCELERATES AND SPEEDS UP