2013 Audi A4 Complaint Log

MY DRIVEWAY IS ON A SLIGHT DOWN-SLOPE. WHEN PARKED THERE WITH MY AUDI A4 2.0T'S FRONT END FACING DOWN WITH MY FOOT ON THE BRAKE, I PUT MY AUDI IN REVERSE, MOVE MY FOOT FROM BRAKE TO THE GAS PEDAL AND ATTEMPT TO BACK UP THE DOWN-SLOPE, BUT MY AUDI AGGRESSIVELY ROLLS FORWARD AS I CONTINUE TRYING TO ACCELERATE TO BACK UP. I CAN ROLL FORWARD 3' TO 6' BEFORE REVERSE GEAR KICKS IN AND WHEN IT DOES THE LAUNCHES BACKWARD AT A HIGH RATE OF SPEED OUT DRIVEWAY INTO THE PATH PEDESTRIANS WHO I'VE NEARLY HIT AND GOES ON INTO STREET TRAFFIC WHERE I HAVE ALMOST BEEN HIT. ALSO, WHEN PARKED ON THE STREET THE BACK BRAKES LOCK AND WILL NOT RELEASE WITHOUT MORE GAS THEN THEY SUDDENLY RELEASE WITH A NOISE LAUNCHING THE AUDI FORWARD AT A HIGH RATE OF SPEED. THE AUDI DEAL HAS CONFIRMED THESE CONDITIONS AND SAYS THEY ARE NORMAL. I DISAGREE AND HAVE FOUND IT DANGEROUS AND SCARY AS I'M BEHIND THE WHEEL BUT NOT IN CONTROL OF MY AUDI. IT'S ANALOGOUS TO TURNING THE STEERING WHEEL LEFT BUT THE CAR GOES RIGHT FOR SIX FEET THEN SUDDENLY VEERS RIGHT. I NEED THIS SITUATION CORRECTED AS I CAN NOT USE THE AUDI FULLY AND SAFELY. *TR

TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING BECAME VERY IRREGULAR AND DIFFICULT TO CONTROL CAUSING THE CONTACT TO SWERVE IN AND OUT OF HIGHWAY LANES. THE VEHICLE WAS STOPPED AND SHUT DOWN. AFTER RESTARTING, THE FAILURE CEASED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE STEERING WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WAS NO RECALL AND OFFERED NO OTHER ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE 3,600.

THE CAR STEERING IS NOTCHY. IT IS HARD TO DRIVE STRAIGHT ON THE HIGHWAY- THE STEERING EITHER CLICKS INTO SLIGHT LEFT OR SLIGHT RIGHT. IT IS UNSAFE BECAUSE IT IS REALLY HARD TO DRIVE THE CAR. PEOPLE HAVE COMPLAINED ON VARIOUS WEBSITES BUT AUDI HAS NOT RECALLED ANYTHING YET AS FAR AS I KNOW. THERE ARE YOUTUBE VIDEO POSTS ALSO- HERE IS ONE: HTTP://WWW.YOUTUBE.COM/WATCH?V=MW9M2N3CYM4. *TR.... UPDATED 03/08/13 *BF THE CONSUMER STATED THE PROBLEM WAS FIXED. UPDATED 03/11/13

AFTER 3500 MILES THE VEHICLE DEVELOPED A "NOTCHY" SENSATION IN THE STEERING FEEL THAT VARIED IN INTENSITY AND WOULD OCCUR AT RANDOM TIMES. THIS NOTCHY SENSATION WOULD OCCUR ANY SPEED ABOVE 20MPH, AS IF SWITCHED ON. WHEN SYMPTOMS WOULD OCCUR THERE WOULD BE A HEAVY, NOTCHY FEELING ON EITHER SIDE OF STRAIGHT STEER THAT WOULD TAKE A LOT OF FORCE TO OVERCOME AND THEN ONCE FEELING LIKE THE WHEEL IS OVER THE NOTCH, IT WOULD OVER CORRECT MAKING IT DIFFICULT TO MAINTAIN A LANE. THE STEERING WHEEL COULD NOT BE PLACED IN THOSE NOTCH POSITIONS, AS IF TRYING TO DRIVE USING A CLICK WHEEL. THE NOTCHINESS IS ALSO FELT THROUGHOUT ALL WHEEL TRAVEL, NOT JUST ON CENTER, STRAIGHT WHEEL. THIS MAKES STAYING ON A GIVEN PATH DIFFICULT AND UNSAFE. AT RANDOM TIMES STEERING FELT SO HEAVY THAT IT FELT LIKE THERE WAS NO POWER STEERING IN MANEUVERS. DEALER HAS REPLACED THE STEERING RACK BUT THE VERY NEXT DAY THE NOTCHY STEERING SYMPTOMS REAPPEARED RANDOMLY. THERE IS NO SET OF CONDITIONS TO REPRODUCE THE PROBLEM, HOWEVER TURNING THE CAR OFF AND ON OR TURNING THE WHEEL LOCK TO LOCK ALLEVIATES THE SYMPTOMS. THE SYMPTOMS HAVE SLOWLY INCREASED IN FREQUENCY SINCE THE REPLACEMENT AND OCCUR AT RANDOM TIMES, ESPECIALLY DURING HIGHWAY DRIVING. THIS IS THE FIRST YEAR AUDI HAS INTRODUCED ELECTROMECHANICAL STEERING INTO THEIR CARS IN THE UNITED STATES. THIS IS POTENTIALLY A NEW DESIGN FLAW THAT HAS GOTTEN THROUGH TESTING OR A NEW PRODUCTION DEFECT AND SHOULD BE INVESTIGATED QUICKLY. MANY OTHER 2013 AUDI (VARYING MODELS) OWNERS HAVE HAD THE SAME ISSUE. *TR

THIS IS FOR MY 2013 AUDI ALLROAD (STATION WAGON, BASED ON AN A4). OUTSIDE TEMP: ~ 34 DEGREES F. 1550 MILES ON ODOMETER. I WAS DRIVING ON THE INTERSTATE. THE PAVEMENT WAS NOT CROWNED, AND IN FACT WAS VERY SMOOTH. THERE WERE NO RUTS FROM HEAVY TRACTOR/TRAILER USAGE. THE WEATHER WAS CLEAR AND THERE WAS NO DETECTABLE WIND. NO OTHER VEHICLES WERE ANYWHERE NEAR ME TO CREATE BUFFETING. WITH NO WARNING, THE STEERING WHEEL JUMPED APPROXIMATELY TO 2.0 INCHES TO THE RIGHT - - THE CAR QUICKLY STARTED TRAVELING TO THE RIGHT. WHEN I ATTEMPTED A CORRECTION TO THE LEFT, THERE WAS AN OBVIOUS RESISTANCE IN THE STEERING WHEEL FOR ~ 2 INCHES, AND THEN IT WENT TO ZERO. THE SAME OCCURRED WHEN I WENT BACK TO THE RIGHT. IT'S AS IF THERE IS A NOTCH, OR DETENT, TO THE RIGHT AND TO THE LEFT. IT IS EXTREMELY UNNERVING. NOW WITH 3350 MILES, IT HAS CONTINUED WITH THE SAME DEGREE OF ERRATIC BEHAVIOR, REGARDLESS OF THE PAVEMENT TYPE OR QUALITY. THE PROBLEM OCCURS, REGARDLESS OF SPEED, EVERY TIME I DRIVE THE CAR. IF I DRIVE FOR MORE THAN 30 MINUTES, IT SOMETIMES DISAPPEARS. THERE IS AN OBVIOUS PROBLEM WITH AUDI'S NEW ELECTRIC OR ELECTRO-MECHANICAL STEERING SYSTEM. I AM VERY AFRAID THAT THE SYSTEM WILL FAIL AND I WILL BE IN A CRASH. *TR

AT ANY SPEED, MOVING THE STEERING WHEEL THROUGH CENTER PRESENTS A "NOTCHY" FEEL, WHERE RESISTANCE IS FELT AND THEN THE WHEEL JUMPS TO ANOTHER POSITION. THESE "NOTCHES" ARE FELT THROUGH ABOUT 10-20 DEGREES OFF CENTER. AT HIGHWAY SPEEDS, THE CAR IS DIFFICULT TO KEEP IN A STRAIGHT LINE AS THE STEERING FIGHTS THE DRIVER TO REMAIN ON-CENTER. THE DEALER, WHEN CONTACTED, REPLACED THE "STEERING RACK", WHICH MADE THE PROBLEM GO AWAY. I HAVE READ A DOZEN OR MORE REPORTS FROM OTHER 2013 AUDI A4/A5/S4/S5/ALLROAD OWNERS REPORTING THE SAME ISSUE, AND AT LEAST ONE REPORTED THAT THE PROBLEM RETURNED AFTER A STEERING RACK REPLACEMENT. MY CONCERN IS THAT THIS IS JUST A TEMPORARY FIX AND THAT THE PROBLEM WILL RECUR. *TR

TL* THE CONTACT OWNS A 2013 AUDI A4. THE CONTACT STATED THAT THERE WAS A REFLECTION OF THE AIR CONDITIONING VENTS ON THE SIDE VIEW MIRROR AND THE WINDSHIELD, WHICH CREATED A GLARE, COMPROMISING HER VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THEY WOULD CONTACTED HER BACK AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 91 AND THE CURRENT MILEAGE WAS 500.

THERE ARE TWO ISSUES WHICH OCCUR WITHOUT WARNING, USUALLY WHEN THE CAR IS COLD OR WHILE DRIVING ON THE FREEWAY. THE FIRST ISSUE OCCURS WHEN TRAVELING IN A STRAIGHT LINE AND IS A "SLIP" IN THE STEERING WHEEL WHEN CROSSING THE 12 O'CLOCK POSITION WHERE IT FEELS LIKE IT'S HOLDING FINE AND THEN SUDDENLY "SLIPS" AND THEN GRABS AGAIN WHEN YOU TURN THE WHEEL OFF CENTER. THIS HAPPENS WITH NO CHANGE IN ROAD CONDITIONS, ACCELERATION, OR VEHICLE SPEED. WHEN THIS OCCURS IT IS UNSETTLING AND HAS CAUSED DRIVERS TO INADVERTENTLY DRIFT INTO THE ADJACENT LANE. THE SECOND ISSUE IS A "NOTCHY" FEEL WHICH HAPPENS AT ANY SPEED, ANY STEERING MODE AND ANY WHEEL POSITION. LIKE THE FIRST STEERING ISSUE, THIS ALSO FEELS UNSAFE AS THE DRIVER OFTEN OVER OR UNDER CORRECTS STEERING INPUT. I HAVE TAKEN THE VEHICLE TO AUDI DEALERS NUMEROUS TIMES, THEY EVEN CHANGED THE POWER STEERING SYSTEM IN JAN 2013 HOWEVER THE PROBLEM RETURNED AFTER APPROXIMATELY 45 DAYS. I TOOK THE CAR BACK TO THE AUDI DEALERSHIP IN JUNE AT WHICH POINT THEY ACKNOWLEDGED THAT AUDI IS AWARE OF THE PROBLEM AND THEY ARE WORKING ON A FIX, HOWEVER NEITHER THE DEALER NOR AUDI HAS CALLED WITH A REAL FIX FOR THIS ISSUE YET. *TR

SUDDEN ACCELARATION WAS OBSERVED SEVERAL TIMES WHILE DRIVING AUDI A4. HOWEVER, NO ACCIDENTS OCCURED DUE TO THIS. AUDI SHOULD TAKE A LOOK INTO POSSIBLE ELCTROMECHANICAL PROBLEMS IN 2013 AUDI. *TR