NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Audi A4. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
FAULTY AUDI A4 PODS SENSOR DESPITE PREVIOUSLY REPLACING RECALLED CONNECTOR. PASSENGER AIRBAG DEACTIVATES AND CAUSES FREQUENT DASH ALARMS. REPLACEMENT / REPAIR NOT COVERED UNDER MANUFACTURER OR EXTENDED WARRANTIES. QUOTED REPAIR BY AUDI DEALERSHIP $1700 OUT-OF-POCKET FOR AN OBVIOUSLY FAULTY COMPONENT THAT SEEMS TO BE AFFECTING NUMEROUS AUDI VEHICLE MODELS AND YEARS $1700
PASSENGER AIRBAG GOES ON AND OFF RANDOM WITH OR WITHOUT A PASSENGER. DRIVING ON SIDE ROADS AND HIGHWAYS.
COOLANT RESERVOIR WAS REALLY LOW. FILLED IT RIGHT AWAY BUT IT WENT LOW AGAIN A MONTH AFTER. CONFIRMED FROM OTHER OWNERS EXPERIENCING THE SAME ISSUE.
THE HORN WILL NOT ACTIVATE WHEN PRESSED IN THE LOCATION OF ABOUT 3 - 6 O'CLOCK (LOWER RIGHT QUADRANT). THE DEALERSHIP SERVICE MANAGER STATED THAT THERE IS TWO SENSORS IN THIS MODELS UNIT, ONE AT AROUND 12 (TOP) AND 7 (LOWER LEFT), AND THAT THE HORN CAN ONLY EASILY ACTIVATE IF PRESSED IN EITHER THOSE LOCATIONS OR IF PRESSED IN THE CENTER.
SOS LIGHT TURNED ON AND HAS BEEN ON FOR A YEAR. I CONTACTED THE DEALERSHIP AND IT COSTS $1300 TO REPAIR AS THE CAR IS OUT OF WARRANTY. DOESN'T AFFECT THE CAR SAFETY, BUT THIS ISSUE APPEARS TO BE HAPPENING TO A LOT OF AUDI A4 CARS AND I THINK A RECALL SHOULD BE ISSUED TO FIX THIS AS THIS DOES NOT APPEAR TO BE A ONE-OFF ISSUE.
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT STATED THAT THE AC BEGAN TO BLOW HOT AIR. THE DASHBOARD WAS REMOVED TO REPLACE THE SENSOR USED FOR RELEASING COLD AIR. THEN WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION WARNING SYSTEM ACTIVATED AND INFORMED THE CONTACT THAT THEY WOULD HAVE TO USE THE PADDLES TO STEER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (AUDI FORT LAUDERDALE - SALES DEPARTMENT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304; (954) 545-4650) WHO REMOVED THE CONSOLE TO REPLACE THE TRANSMISSION. THE THIRD ISSUE WAS THAT THE VEHICLE HAD FAILED TO START. THE CERTIFIED MECHANIC TOWED THE VEHICLE DUE TO CONNECTOR FUNCTION TO START THE VEHICLE. THE VEHICLE WAS RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE COMMUNICATION BETWEEN KEY AND STARTER HAD FAILED AND THE DEVICE THAT PROVIDED THIS FUNCTION WAS REPLACED. THE FOURTH ISSUE WAS THAT WHILE DRIVING APPROXIMATELY 60 MPH WHEN THE TRANSMISSION SUDDENLY FAILED. THE CONTACT RESTARTED THE VEHICLE AND TOOK THE VEHICLE TO THE DEALER BY STEERING THE VEHICLE USING THE PADDLES AS SUGGESTED BEFORE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE CONTACT WAS THEN REFERRED BACK TO THE DEALER. THE MATTER HAD NOT BEEN RESOLVED. THE FAILURES AD REOCCURRED. THE CONTACT STATED THAT ALL FAILURES HAD OCCURRED IN A TOTAL OF A 1,100 MILES TIME FRAME. THE APPROXIMATE FAILURE MILEAGE WAS 25, 700.
COOLANT LEVEL WAS LOW SO TOOK IT INTO THE DEALER. THE THERMOSTAT HOUSING WAS LEAKING COOLANT. *TR
REAR WINDOW ON DRIVER'S SIDE OF VEHICLE LOWERS ITSELF 6-INCHES AFTER VEHICLE HAS BEEN PARKED AND LOCKED WITH FOB REMOTE. HAS OCCURRED AT LEAST ONCE A MONTH SINCE OWNERSHIP. NO DEALERSHIPS HAVE BEEN ABLE TO REPLICATE THE ISSUE.
NHTSA RECALL 19V547 -- I RECENTLY EXPERIENCED THE ISSUE WITH MY 2017 AUDI A4 IN WHICH THE PASSENGER OCCUPANT DETECTION SYSTEM HAS BECOME FAULTY. AS A RESULT OF THIS ISSUE, MY PASSENGER AIR BAG WILL SHUT OFF AS IT IS NOT DETECTING A PASSENGER IN THE VEHICLE EVEN WHEN ONE IS PRESENT. I CONTACTED MY AUDI DEALER WHO TOLD ME THEY WERE AWARE OF THIS ISSUE BUT DID NOT HAVE THE PARTS TO FIX THE PROBLEM AT THAT TIME. THIS WAS OVER A MONTH AGO AND REMAINS AN ISSUE. WITH NO OTHER FORM OF TRANSPORTATION, WE ARE FORCED TO DRIVE A CAR WITHOUT A PASSENGER AIR BAG INTERMITTENTLY. THIS IS A SERIOUS RISK TO OUR FAMILY. I BROUGHT THIS UP AGAIN TO OUR DEALER, THEY INFORMED ME THAT IF I WANTED TO TRADE THIS VEHICLE IN, THEY WOULD GIVE ME A $500 ALLOWANCE TOWARDS A NEW CAR. THIS DOES NOT SOLVE THE PROBLEM AND EVEN NOW THEY WILL NOT SCHEDULE MY CAR FOR SERVICE AS THEY DO NOT HAVE THE PARTS TO SUPPORT THE REPAIR. THIS IS A MAJOR RISK TO MY FAMILY. IT OCCURS RANDOMLY DURING MOTION. AT EVEN 30 MPH A COLLISION WOULD RENDER MY PASSENGER UNPROTECTED. I AM NOT SURE WHAT I CAN DO RIGHT NOW TO KEEP THIS UNSAFE VEHICLE ON THE ROAD.
MY VEHICLE IS LEAKING COOLANT. EVERY 8-10K MILES IT GOES BELOW NORMAL LEVEL IN RESERVOIR . THERE IS A DISTINCT ODOR OF COOLANT EACH TIME I GET OUT OF THE VEHICLE. I HAVE HAD AUDI LOOK AT IT 5 TIMES. THEY CONFIRM THE COOLANT LEVELS ARE LOW AND THEY REFILL IT SAYING THEY CAN'T FIND A LEAK. I AM CONCERN THAT THIS IS A FIRE HAZARD.
WHILE DRIVING 35 MPH ON A WELL-PAVED ROADWAY, MY SUNROOF EXPLODED. I WAS NOT HIT BY A ROCK OR ANYTHING ELSE. THE ONLY SOUND I HEARD WAS THE POP WHEN THE EXPLOSION HAPPENED. THANKFULLY, MY SUN SHADE WAS CLOSED AND THE GLASS DID NOT ENTER THE VEHICLE.
TL* THE CONTACT OWNS A 2017 AUDI A4. WHEN THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF SHATTERED. AN UNKNOWN DEALER WAS CONTACTED, BUT WAS NOT ABLE TO ASSIST. THE CONTACT WAS INFORMED TO CALL HER INSURANCE COMPANY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
I BELIEVE THIS IS THE SAME PROBLEM AS RECALL #18V370000 BUT MY CAR IS NOT IN LIST OF RECALLED CARS. WITH AN ADULT IN THE PASSENGER SEAT, A WARNING MESSAGE SAYS THAT THE BECAUSE OF A MALFUNCTION, THE AIR BAGS ARE TURNED OFF. A FEW SECONDS TO A MINUTE OR TWO LATER ANOTHER MESSAGE SAYS THE AIR BAGS ARE ON. THIS SEQUENCE CAN APPEAR MANY TIMES IN AN HOUR OF DRIVING OR NOT APPEAR AT ALL FOR SEVERAL DAYS. I HAVE VERIFIED WITH THE DEALER THAT WHEN THE MESSAGE SAYS THE AIRBAGS ARE OFF, THEY REALLY ARE OFF. SO MY PASSENGER SOMETIMES LACKS THE PROTECTION AFFORDED BY THE AIR BAGS.
THIS IS A TIRE COMPLAINT ABOUT CONTINENTAL CONTIPROCONTACT 245/40/R18 79H TIRES. AUDI PRESTIGE A4 WAS PURCHASED FROM DEALER, FLETCHER JONES AUDI IN CHICAGO, ON 12/29/17. IT HAD BEEN A DEALER DEMONSTRATOR AND HAD VERY LOW MILEAGE. IT IS USED MOSTLY FOR CITY LOW SPEED DRIVING. ON 4/25/18 ALL 4 TIRES HAD MULTIPLE BUBBLES IN SIDEWALLS AND REQUIRED REPLACEMENT. NEW TIRES WITH WARRANTY WERE PURCHASED FROM DEALER. ON 7/6/18 ONE TIRE WAS REPLACED UNDER WARRANTY. ON 1/18/19 ONE TIRE WAS REPLACED WITH BUBBLES. ON 3/24/19 3 TIRES WERE REPLACED WITH MULTIPLE BUBBLES IN SIDEWALLS. ON 4/24/19 ANOTHER TIRE WAS REPLACED WITH BUBBLES IN SIDEWALL. AS A SCIENTIST I HAVE DIFFICULTY BELIEVING THAT THIS IS JUST BAD LUCK. THIS LOOKS TO ME LIKE POOR ENGINEERING OR A MANUFACTURING DEFECT. MY TIRES WERE COVERED UNDER WARRANTY, AND TO THIS POINT MY PERSONAL EXPENSE HAS BEEN LOW. WE HAVE NOT HAD AN ACTUAL BLOWOUT OR ACCIDENT. NEVERTHELESS, I HAVE SAFETY CONCERNS FOR MYSELF AND THE GENERAL PUBLIC. THERE MUST BE SOMETHING DEFECTIVE IN THESE TIRES -- AND BEFORE ANOTHER PERSON GETS INJURED OR KILLED FROM A BLOWOUT
AIRBAG WARNING LIGHT COMES ON IN DASH AND CHIME CONTINUOUSLY GOES OFF AT VARIOUS TIMES (WHILE STATIONARY OR DRIVING) - WITH OR WITHOUT PASSENGER IN SEAT. BROUGHT CAR TO THE DEALERSHIP AND THEY SAID THE PASSENGER SIDE AIRBAG NEEDS TO BE 'RE-HARNESSED'. ALSO STATED THAT UNTIL THE REPAIR IS DONE THE LIGHT AND CHIME WILL CONTINUE GOING OFF AND THE AIRBAG IS AT RISK OF NOT DEPLOYING IN AN ACCIDENT. I AM OUTSIDE OF MY WARRANTY AND IT IS NOT COVERED EVEN THOUGH IT IS A SAFETY ISSUE. IT WILL COST ABOUT $300 TO FIX.
I took my car in for a routine check and the dealership noted a potent is coolant /transmission fluid leak. However they said that it could have just been when coolant bubbled over so they decided not to repair anything and to just monitor. The next time I brought my car in my warranty was done and they noted the same issue and told me that I now had a coolant / transmission fluid lead that requires $3,000 to repair. I can clearly see the coolant reservoir tank leaking and upon googling this issue, it looks like a lot of 2017 A4s have the same issue, yet there has been no recall to fix this issue.
CPSC: DRIVING ON INTERSTATE AT 70 MPH, SIDEWALL BLEW OUT ON TIRE. PIRELLI CINTURATO P7, 245/40R18. THIS IS THIRD TIRE IN A SET OF 4 TO FAIL ON AN AUDI A4, 2017 MODEL *DT *TR
I LEASED MY AUDI A4 IN JUNE 2017 AND I TOOK MY CAR TO DEALER FOR THE FIRST SERVICE AT 8000 MILES AND THEY SAID I NEED TO REPLACE ALL 4 TIRES AS TIRES HAS NO MORE LIFE IN IT. LATER, I CHECKED WITH THE OTHER DEALER AND THEY SAID THE SAME THING. I HAD CONTINENTAL SPORTCONTACT 6 R02 BW 245/35R19 93Y TIRES. THERE MUST BE SOMETHING WRONG WITH THESE TIRES OR QUALITY OF THESE TIRES ARE REALLY BAD. AUDI DO NOT TAKE RESPONSIBILITY AS THEY SAY CONTACT CONTINENTAL. WHY WOULD AUDI PUT SUCH BAD TIRES IF THEY WOULD NOT EVEN LAST FOR 8000 MILES?
THE FRONT CRASH MITIGATION SYSTEM CALLED AUDI PRESENCE DOES NOT WORK ON MY CAR. I BOUGHT AN AUDI CERTIFIED PREOWNED VEHICLE THAT WAS SUPPOSED TO HAVE ORIGINAL WINDSHIELD TO FIND OUT 6 MONTHS AFTER I OWN CAR THAT WINDSHIELD WAS REPLACED AND PRESENCE DOES NOT WORK. THIS IS A REQUIRED SAFETY SYSTEM IN MY CAR AND WILL COST 1700 TO REPAIR. AUDI OF AMERICA REFUSES TO FIX THIS UNDER WARRANTY DESPITE THIS BEING A FAULTY SYSTEM. THEY WILL NOT EVEN RETURN MY CALLS OR EMAILS. THE PRESENCE SYSTEM STOPS THE CAR SO AN ACCIDENT DOES NOT OCCUR.
WHEN VEHICLE HAS BEEN DRIVEN IN WET WEATHER AND PARKED IN THE GARAGE AT 70 TO 80 DEGREES F WITH THE PARKING BRAKE ON FOR AN EXTENDED PERIOD OF TIME, THE PARKING BRAKE INTERMITTENTLY LOCKS UP REQUIRING A DANGEROUS AMOUNT OF THROTTLE TO BREAK IT LOOSE.
AFTER HAVING THIS VEHICLE FOR 18 MONTHS THE CAR BEGAN TO FREEZE WHILE BACKING UO. THERE ARE NO OBJECTS, CARS OR HUMANS ANYWHERE AROUND THE VEHICLE WHEN THIS OCCURS. THE CAR WAS MOVING AT A VERY LOW SPEED WHEN ALL OF A SUDDEN THE AUTO LOCKS UP AND THE BRAKES ENGAGE, YOU HAVE TO STEP ON THE BRAKE IN ORDER TO RELEASE THE VEHICLE. THIS OCCURS WHILE BACKING OUT OF A PARKING SPACE, MY GARAGE WHERE THERE IS NOTHING NEAR THE VEHICLE. I HAVE TAKEN THE CAR TO AUDI 3 TIMES AND EACH TIME THEY TELL ME THERE IS NOTHING WRONG WITH THE VEHICLE. I HAVE ALSO CONTACTED AUDI USA NUMEROUS TIMES AND WAS AGAIN TOLD THERE IS NOTHING WRONG WITH THE VEHICLE . I CONTACTED AUDI'S EXECUTIVE OFFICES AS WELL.
WHILE DRIVING WITH THE DRIVER'S SEATBELT LATCHED, I RECEIVED A WARNING/REMINDER TO FASTEN THE SEATBELT. AFTER SEVERAL SECONDS, THE CHIME AND WARNING MESSAGE STOPPED. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THEY REPLACED THE SEATBELT RECEPTACLE.
CHECK ENGINE LIGHT ONLY CAME ON ONCE AND THAT IS WHEN THE INTAKE MANIFOLD DETECTED A PROBLEM. AUDI REPLACED THE INTAKE MANIFOLD TWO TIMES AFTER NUMEROUS SERVICE VISITS! THE SPUTTER, LAG, OCCURS ALL THE TIME I EVEN RECORDED A VIDEO BUT WAS UNABLE TO BE RECTIFIED.
WHILE DRIVING ON SAN MATEO BRIDGE AROUND 5PM THE SUN ROOF SUDDENLY EXPLODED WITH A HUGE BANG SOUND. THE CAR WAS MOVING AT ABOUT 70 MPH.
AFTER PARKING MY CAR, MY DAUGHTER, THE PASSENGER IN THE RIGHT BACK SEAT, OPENED THE DOOR TO GET OUT OF THE CAR. SHE SUDDENLY FELT ACUTE PAIN ON THE TOP OF HER FOOT AND SAW BLOOD GUSHING OUT OF IT. I WENT TO HER SIDE OF THE CAR AND SAW AN AVULSION OF THE SKIN ON THE TOP RIGHT OF THE FOOT, AND BLOOD ALL OVER THE FLOOR OF THE CAR AND THE DOOR. A SHARP PIECE OF METAL TRIM LABELED "BANG & OLUFSON" (SEE PHOTO) HAD SEMI-DETACHED FROM THE DOOR PANEL AND LACERATED HER FOOT, PIERCING THROUGH HER FOOT AND COMING OUT BETWEEN HER TOES. THIS METAL TRIM PIECE LOOKED LIKE A SHARP KNIFE BLADE, AND HAD COME OUT OF ITS GLUED SPOT ON THE DOOR, STICKING OUT AT A 25-30 DEGREE ANGLE. I PUT PRESSURE ON THE WOUND AND REMOVED THE PIECE FROM THE CAR TO PREVENT FURTHER INJURY, CUTTING MYSELF IN THE PROCESS. IT WAS COVERED WITH BLOOD. I IMMEDIATELY DROVE HER TO THE ER AT MERCY HOSPITAL. DR. MILLER, A PLASTIC SURGEON, SPENT 2 HOURS CLEANING THE WOUND, PULLING THE FLAYED SKIN BACK TO ITS ORIGINAL POSITION, AND STITCHING TENDONS AND BLOOD VESSELS THAT WERE AFFECTED IN THE INJURY. HE PLACED CONTINUOUS ABSORBABLE SUTURES THE LENGTH OF THE WOUND. (SEE PHOTO) SHE WAS DISCHARGED WITH ORDERS NOT TO WALK OR PUT ANY WEIGHT ON THE FOOT, EXCEPT TO GO TO THE BATHROOM, FOR AT LEAST 3 WEEKS. THE DOCTOR TOLD HER SHE MAY LOSE THE SKIN ON THE FOOT AND MAY HAVE TO RECEIVE SKIN GRAFTS TO REPAIR THE WOUND. MY DAUGHTER WAS IN EXCRUCIATING PAIN AND IT IS STILL UNKNOWN WHETHER SHE WILL HAVE PERMANENT SCARRING OR PAIN, OR IF SHE WILL REGAIN FULL FUNCTIONING OF THE FOOT. SHE HAS UNDERGONE A COURSE OF ANTIBIOTICS AND REMAINED ON BED REST FOR 30 DAYS SINCE THE INCIDENT. THE SHARP METAL BLADE WAS ONLY GLUED ON THE DOOR SURFACE, WITH NO SCREWS TO ATTACH IT TO THE DOOR. THIS IS WHAT APPEARED TO CAUSE THIS BLADE TO DETACH FROM THE DOOR AND STAB INTO MY DAUGHTER'S FOOT.
LATELY THE AIRBAG LIGHT WILL COME AN AND I WILL GET A MESSAGE SAYING "SAFETY MALFUNCTION", I AM TAKING IT BY THE SHOP TOMORROW, BUT JUST IN CASE SOMEONE ELSE HAS THIS PROBLEM, IT WILL BE IDENTIFIED. WE WERE DRIVING AND IT CAME ON, THEN WENT OFF THEN CAME BACK ON. ALSO THE IDENTIFY UP BY THE LIGHTS WERE GOING BETWEEN PASSENGER AIR BAG OFF AND ON, AND MY WIFE WAS IN THE PASSENGER SEAT.
TAKATA RECALL -- AUDI ISSUED THE RECALL IN JAN 2017 AND STILL DOES NOT HAVE REPLACEMENT PARTS AVAILABLE. MEANWHILE, I AM UNABLE TO TAKE MY WIFE OR OTHER FAMILY/FRIENDS ANYWHERE IN MY CAR BECAUSE I FEAR FOR THEIR LIVES (BASED ON THE RECALL LETTER'S WARNING OF INJURY/DEATH). I CALLED AUDI OF AMERICA TWICE, AND THEY HAVE NOT STARTED SOURCING PARTS. I CALLED THE DEALERSHIP, AND THEY HAVE NO RECEIVED PARTS, NOR HAVE THEY REPLACED ANY TAKATA AIRBAGS TO DATE. IT APPEARS THAT EVEN THOUGH A RECALL WAS ISSUED, NOTHING IS HAPPENING.
SENSORS IN DRIVER SEAT FAILED, CAUSING THE AIRBAG LIGHT TO LIGHT, SIGNALING TO THE CAR THAT THE SEATBELT WAS NOT LATCHED. THIS WAS AN INCESSANT PROBLEM THROUGHOUT A DRIVE. THIS HAPPENED 3 TIMES, THE FIRST TWO TIMES THE DEALER ONLY RESET THE LIGHT. THIS LAST TIME, THEY REPLACED THE ENTIRE DRIVERS SEAT.
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS, SEAT BELT) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAD TWO TIRE SIDE WALL DEFECTS THAT RESULTED IN "BALLOONING" OF THE SIDE OF THE TIRE. THE TIRES ARE PIRELLI 245/40/ R-18. THE CAR HAS 12,500 MILES ONLY. I FOUND OUT THE FIRST BIG BALLOON AT HOME AND NEXT DAY NOTICED THE SECOND ONE SMALLER BUT GROWING.
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ON TWO SEPARATE OCCASIONS THE DRIVER'S SIDE FRONT WINDOW STOPPED FUNCTIONING. IT HAS ALWAYS BEEN IN THE DOWN POSITION WHEN THIS HAPPENS. THE OTHER WINDOWS STILL FUNCTION PROPERLY. MULTIPLE VEHICLE POWER CYCLES DID NOT CORRECT THE PROBLEM. AFTER A FEW DAYS IT JUST STARTED TO WORK, THE FIRST TIME. IT STILL DOES NOT WORK AFTER THE SECOND OCCURRENCE, THAT BEGAN EARLIER TODAY. DIDN'T MATTER IF THE VEHICLE WAS MOVING OR NOT, HAD BEEN RUNNING FOR A WHILE BUT NOT MOVING. THE FIRST OCCURRENCE HAPPENED THE DAY AFTER THE DEALER DELIVERED THE VEHICLE, IT CURRENTLY HAS 15XX MILES.
A FEW DAYS AGO I HAD AN ACCIDENT. I MADE A LEFT TURN ONTO THE EXPRESSWAY RAMP AT 42 MPH. THE ROAD WAS WET AND AUDI IN THE MIDDLE OF THE TURN ACTIVATED “PRECRASH SENSORS” AND BEGAN TO BRAKE HARD AND THE SYSTEM LOCKED THE STEERING WHEEL. THE CAR WAS COMPLETELY UNCONTROLLABLE AND CRASHED THE FRONT WHEEL INTO THE HIGH CURB, WHICH DAMAGED THE WHEELS, RIM AND AXLES. THE AUDI EXCHANGE DEALERSHIP IN IL CHECKED AND THE SENSORS ARE FUNCTIONING PROPERLY. THEY CLAIMED THAT I IMAGINE THINGS THAT DO NOT EXIST AS THEY SAID IT WAS IMPOSSIBLE FOR THE CAR TO TAKE CONTROL AND TO BRAKE THE CAR. THEY ALSO SAID I DO NOT HAVE THESES FEATURE ON THE CAR, BUT THE CAR IS SO EQUIPPED WITH THIS TECHNOLOGY. ( BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING. WHEN I MADE THE COMPLAINT IN THE AUDI DEALER THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE). I AM AWARE THAT I WAS MOVING FAST BUT FROM MY EXPERIENCE I KNOW THAT I COULD DO THIS TURN WITHOUT AN ACCIDENT. PREVIOUSLY I OWNED A 2013 BMW 528 XDRIVE AND THE CAR SEVERAL TIMES SLIP ON THE SNOW AND I COULD CONTROL THE CAR STILL. I BELIEVE THE PRESENSE SENSORS ACTIVATES THE COLLISION AVOIDANCE SYSTEM RESULTING IN A LOSS OF CONTROL IN THE CAR AND SUBSEQUENT ACCIDENT.
WHEN I GOT THE CAR IN MAY. AFTER A WEEK, WE WENT WITH FRIENDS OUT. WHEN I BRAKED THE CAR BEGAN TO MOVE INTO THE PASSENGER FRONT SEAT TO THE ADVANCE AND INCLINES UP TO A MAXIMUM FRONT OF THE DASHBOARD. SO IN CASE OF A CAR ACCIDENT, HE WOULD HAVE BEEN DEAD. AUDI DEALER THEY DID NOT BELIEVE ME AND THOUGHT I WAS MISINFORMED. AND IT WAS NOT HARD BRAKING, BUT NORMAL BRAKING (SLOWING DOWN). BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING (UNTIL TODAY). WHEN I MADE THE COMPLAINT IN THE AUDI DEALER, BEFORE, THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE.
Data synced from NHTSA on May 4, 2026