2023 Audi A5 Tires & Wheels Problems

In mid May, 2025 I noticed at slow speed, a loud thumping noise was coming right rear of car. I brought it to the dealer on May 19, 2025. I was told to wait for analysis of the problem. After about two hours, the service advisor informed me that the mechanics had found and repaired a malfunction in the All-Wheel Drive mechanism. I was told that the car was safe to drive. Within a few days, I noted that the problem was back. I made a service appointment for June 17, 2025. The dealer kept the car for two days. At the end of that time, the service advisor informed me that the Audi All Wheel Drive system requires fluid at very high temperatures in order to function properly. According to him, I am the cause of the problem because I do not drive distances far enough to "heat up the fluid" enough to make the system function properly. He further said that the AWD system will not function properly unless I drove 20-30 miles. How does one stop if the drive system is out of control???

I have received notice 24T009 affecting my vehicle. As instructed, I contacted the dealer. They advise that Continental does not have tires to replace tires listed in the recall. The dealer could not provide a time frame for accomplishing replacement.

The contact owns a 2023 Audi A5 equipped with Continental Tires, Tire Line: Continental Pure Contact GXAO, Front Tires Sizes: 255/35/R19, DOT Number: CP32WMC9, Rear Tires Sizes: 255/35/R19, DOT Number: CP32WMC9, Rear. The contact received notification of NHTSA Campaign Number: 24T009000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted who advised the contact to use after-market replacements since the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Audi A5 equipped with Continental Tires, Tire Line: ProContact GX AO, Tire Size: 255/35/R19, DOT Number: CP32WMC9. The contact had received notification of NHTSA Campaign Number: 24T009000 (Tires). The contact called the dealer to schedule an appointment and the dealer stated that the replacement tires were not yet available. The contact had also called a tire dealer, and the dealer stated that the contact needed to contact a dealer for the vehicle manufacturer. The manufacturer was notified and provided the contact a phone number for the contact to call. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The front tires were worn to interior cording. It was an uneven tire wear that resulted in an alignment. After getting the alignment checked, there was no issue with that and it was within correct specifications. The only reason this was found out was due to getting an oil change. My safety and others were put into major risk of the tires almost exploding. The car was listed as unsafe to drive according to professional opinion in documentation. There were no warnings about the tire. Only a letter in the mail from continental months later after the tires were replaced was it made aware the tires were defected.

Tire Size 255/35R19. My 2 front tires suffered from belt separation and I replaced the tires on 6/18/24 (new car milage 15238) at Tire Choice Auto Service Center. My low tire pressure light was on and I made an appointment for an evaluation thinking I may have a nail puncture, however the tire shop manager called me onto the shop floor while my car was raised up to show me the warped tire tread and told me I needed new tires due to belt separation. I checked with Audi Naples and the Continental Tire website at that time and there were no tire recalls for my car tires. I received a recall notice from Continental Tire on 10/29/24 regarding coverage of my tires for a factory recall due to belt separation. I called Continental Tire on 10/31/24 and they decline to cover my cost to replace the two defective Continental tires with two new Continental tires as I have returned the Audi A5 to the dealership to lease a larger Audi vehicle. The Continental Tire letter states they will cover my "cost of the comparable replacement tire, including mounting, balancing and taxes." The letter does not state that I must still be the registered owner/lessee.