2012 Audi Q5 Complaint Log

TAKATA RECALL. IT HAS BEEN 15 MONTHS SINCE THE RECALL AND AUDI HAS OFFERED NOTHING, SUCH AS A CAR RENTAL AS OTHER MANUFACTURER'S HAVE DONE. I HAVE CALLED MANY AUDI DEALERSHIPS AND THE CORPORATE OFFICES REQUESTING AN EQUAL TRADE-IN ON AN UNAFFECTED Q5 MODEL, SUCH AS THE 2013 I BELIEVE IS NOT RECALLED; OR A CAR RENTAL. I HAVE A 14 MONTH OLD AND CANNOT DRIVE THE BABY AROUND IN THIS VEHICLE. AUDI HAS TOLD ME NOT TO WORRY - 'THERE HAVE BEEN NO FATALITIES IN GERMAN MADE VEHICLES DUE TO THE TAKATA RECALL'. I AM VERY DISAPPOINTED AND ASK ASSISTANCE OR REMEDY RESOLVED IMMEDIATELY.

TAKATA RECALL: IT'S BEEN 9 MONTHS AND STILL NO REMEDY?

TACATA AIR BAG RECALL - SAFETY RECALL 69N1 ... 2 YEARS AND COUNTING THE PART IS NOT AVAILABLE, AUDI IS DOING NOTHING TO HELP. I HAVE SMALL CHILDREN, THIS IS A RIDICULOUS THE PART IS NOT AVAILABLE.

DRIVE 2012 AUDI Q5 2.0T PREMIUM PLUS. I WAS DRIVING BACK HOME AND MALFUNCTION INDICATOR LIGHT (MIL) SHOWED UP. THE ENGINE IS MAKING WHISTLING SOUND. I TOOK MY CAR TO AUDI DEALERSHIP AND THEY INFORMED ME THAT THE HIGH PRESSURE FUEL PUMP AND SOME OTHER PARTS WOULD NEED REPLACEMENT. I GOT A LETTER FROM AUDI ABOUT WARRANTY EXTENSION FOR FUEL INJECTOR TO 120K MILES. AS PER THE DEALERSHIP, THIS IS A DIFFERENT ISSUE. WHEN RESEARCHED ONLINE, THIS IS A VERY KNOWN ISSUE AND ALOT OF AUDI 2.0T ENGINES HAVE COME UP WITH THIS ISSUE. MY CAR JUST WENT OUT OF WARRANTY AND IS AT 54K MILES, THIS IS UPSETTING THAT SUCH A KNOWN ISSUE AND I'VE TO PAY FOR THIS.

IT CAME TO MY ATTENTION AT 70,000 MILES THAT I HAD TO OCCASIONALLY ADD OIL BETWEEN OIL CHANGES. AT 95,000 MILES THE OIL CONSUMPTION INCREASED. CURRENTLY AT 100,000 MILES OIL CONSUMPTION INCREASED TO A QUART OF OIL EVERY 1000 MILES. TWO AUTO REPAIR BUSINESSES, INCLUDING SHEARER AUDI OF SOUTH BURLINGTON VERMONT, HAVE LOOKED AT MY CAR. EACH REPAIR BUSINESS TELLS ME THAT THERE ARE TWO COSTLY POSSIBILITIES TO FIX THE CAR. THE BOTTOM LINE IS THAT IT SEEMS TO NEED A NEW ENGINE BLOCK AND PISTONS AND ALL. IT SEEMS THAT SHEARER AUDI SERVICE REP SHOULD HAVE WARNED ME THAT THERE MIGHT BE A PROBLEM WITH THE OIL CONSUMPTION BEFORE MY AUDI'S WARRANTY WAS UP. IT ALSO SEEMS THAT THE 2012 Q5 SHOULD HAVE BEEN INCLUDED IN THE CLASS ACTION OIL CONSUMPTION LAW SUIT. AS YOU ARE AWARE, AUDI HAS BEEN AWARE OF THIS DEFECT FOR YEARS AND YET THE 2012 2.0T ENGINE DOES NOT SEEM TO BE REDESIGNED TO FIX THE PROBLEM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY VEHICLE IS EQUIPPED WITH OPTIONAL KEYLESS ENTRY/OPERATION CALLED AUDI ADVANCED KEY. I DROVE THE VEHICLE USING THE KEYLESS FEATURE FOR APPROXIMATELY 15-20 MINUTES TO PICK UP CHILD FROM SCHOOL. THE KEY WAS IN MY PURSE AND PLACED IN THE FRONT PASSENGER SIDE SEAT. UPON RETURNING HOME, THE CAR WAS PARKED IN ITS USUAL OUTSIDE PARKING SPOT. I PLACED THE VEHICLE IN PARK, TURNED OFF THE VEHICLE AND UNLOCKED ALL DOORS USING THE BUTTON ON THE DRIVER SIDE DOOR (ALL DOORS ARE SET TO AUTOMATICALLY LOCK UPON DRIVING THE VEHICLE ABOVE 5MPH). NEVER MOVING MY PURSE AND KEY FROM THE FRONT SEAT WHERE INITIALLY PLACED, I EXITED THE VEHICLE AND CLOSED THE DOOR TO RETRIEVE MY CHILD. UPON CLOSING THE DOOR, THE VEHICLE BEEPED AND LOCKED THE DOORS AUTOMATICALLY - WHICH WOULD HAVE BEEN UNUSUAL IN ANY CIRCUMSTANCE EVEN IF THE KEYS WERE OUTSIDE THE VEHICLE. AUDI ADVANCED KEY SYSTEM SHOULD NOT ALLOW A VEHICLE TO LOCK WHEN KEYS ARE INSIDE THE VEHICLE. THIS CAUSED MY CHILD TO BE STRANDED, STILL STRAPPED TO HIS CAR SEAT (2-YEARS OLD) FOR OVER HALF AN HOUR UNTIL THE FIRE DEPARTMENT ARRIVED. A CALL TO 911 EMERGENCY SERVICES WAS MADE AND FIRE DEPARTMENT RESPONDED. THE VEHICLE IS WELL MAINTAINED ONLY BY AN AUDI DEALERSHIP BASED ON THE MANUFACTURER'S RECOMMENDED SERVICE TIMELINE AND HAS NEVER BEEN IN AN ACCIDENT. POTENTIAL CAUSES MAY INCLUDE FAULTY CPU PROGRAMMING AND/OR ELECTRICAL SYSTEMS. BASED ON INTERNET SEARCHES, PROBLEM APPEARS MORE FREQUENT THAN NORMAL - ESPECIALLY WITH TRUNK ACCESS. LUCKILY THIS INCIDENT WAS NOT DURING A HOT SUMMER DAY, BUT CAN POSE RISK TO SMALL CHILDREN. *TR

TL* THE CONTACT OWNS A 2012 AUDI Q5. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE "CHANGE KEY BATTERY" WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WOULD NOT RESTART WHILE THE KEY WAS IN THE IGNITION; HOWEVER, IT RESTARTED WHEN THE KEY FOB WAS PRESSED. THE FAILURE ONLY OCCURRED ONCE. THE DEALER STATED THAT THIS TYPE OF FAILURE OCCURRED WHEN THE BATTERY INSIDE THE KEY FOB WAS NOT CHARGED. THE KEY FOB WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

BREAK MAKE LOUD SQUEAL SOUND AT LOW SPEED. I REPLACED WITH ROTOR AND PADS BUT THE NOISE CAME BACK A FEW MONTHS LATER. TRIED TO WORK WITH AUDI TO LET THEM PAY FOR ANOTHER SET OF ROTOR AND PADS, BUT THEY REFUSED. AUDI DOES NOT CONSIDER THIS IS A SAFETY ISSUE, AND NO SOLUTION AT THIS POINT. HOWEVER, MY WIFE COMPLAINED THAT THE NOISE IS CHANGING HER DRIVING BEHAVIOR, AS SHE TENDS TO BREAK LESS OR AT THE LAST SECOND IN ORDER TO LOWER THE NOISE. AT FIRST I DON'T BELIEVE IT, BUT I DROVE HER CAR ONE DAY AND QUICKLY ADAPTED TO IT AS THE NOISE IS SO BAD.

TAKATA RECALL-- AIRBAG RECALL. NOT FIXED!THIS IS EXTREMELY WORRISOME SINCE I LIVE IN A HOT, HUMID STATE (TEXAS). THE PROBLEM WAS IDENTIFIED A WHILE BACK AND YET NO FIX. UNACCEPTABLE.

PASSENGER FRONT XENON / LED LIGHTS FLICKER AND WAVE WHEN HEADLAMPS ARE ON - NOT WHEN DAYTIME RUNNING LIGHTS ARE ON. *TR

THE DISTANCE BETWEEN THE ACCELERATOR AND BRAKE PEDDLE IS INADEQUATE AND ON MULTIPLE INSTANCES MY FOOT HAS GOTTEN STUCK. IT HAS GOTTEN STUCK WHILE ACCELERATING AND ALSO WHEN GOING TO MOVE MY FOOT OFF THE ACCELERATOR AND ONTO THE BRAKE PEDDLE. *TR

ENTERING MY GARAGE, ABOUT HALFWAY IN THE CAR SUDDENLY ACCELERATED FORWARD; I HAD MY FOOT ON THE BRAKE WHILE ENTERING AND IMMEDIATELY PUSHED DOWN HARD, THE CAR SKIDDED AND STOPPED; I IMMEDIATELY PUT THE CAR IN NEUTRAL AND THE ENGINE REVVED UP TO BETWEEN 4000 AND 5000 RPMS, AND THEN QUICKLY DROPPED BACK TO NORMAL IDLE. JUST BEFORE REACHING THE HOUSE AND THE GARAGE INCIDENT, THE CAR MOMENTARILY SPEEDED UP AND THEN CAME BACK TO NORMAL SPEED. I WAS GOING ABOUT 15 MPH AND IT ALL HAPPENED SO SUDDENLY I DIDN'T REALIZE WHAT HAD HAPPENED. IT WASN'T UNTIL THE GARAGE INCIDENT THAT I REALIZED WHAT HAD HAPPENED OUT ON THE STREET. *TR

WIPERS STOP- THE WIPERS HAVE "OFF", "INTERMITTENT", SLOW, FAST. WHEN THE WIPERS ARE IN "SLOW" AND THE CAR COMES TO A STOP (SUCH AS A RED LIGHT, STOP SIGN, PEDESTRIAN, TURNING ACROSS TRAFFIC) THE WIPERS STOP! WHILE THE CAR IS STOPPED THEY MAY START IN 5 SEC, 10 SEC , 20 SEC (BASED ON RAIN SENSOR?) OR WHEN YOU START MOVING & REACH 2-3 MILES PER HOUR (HOW DO YOU START MOVING WHEN YOU CAN'T SEE?). IF YOU NEED TO MOVE & THEY HAVE NOT STARTED TO WIPE, YOU MUST MOVE THE LEVER SO YOU CAN SEE TO START MOVING. IF YOU LEAVE THEM IN THE FAST SPEED (TOO FAST FOR MOST OF THE TIME), THEY WILL SLOW BUT NOT STOP WHEN THE CAR STOPS. I'VE TAKEN IT TO THE DEALER & SPOKEN WITH AUDI CUSTOMER SERVICE & THEY SAY THEY ARE WORKING "AS DESIGNED"! WHO DESIGNS WIPERS TO STOP IN THE MIDDLE OF THE STREET DURING THE RAIN?! *TR UPDATED 06/25/2012*JS

THE REAR VIEW MIRROR HEIGHT IS STATIONARY AND NOT ADJUSTABLE. FOR MANY(?) PERSONS, WHEN LOOKING AND OR TURNING TO THE RIGHT APPROXIMATELY 1/3 OF THE FIELD OF VISION IS BLOCKED, MAKING IT DIFFICULT TO SEE THE ROAD, POSSIBLE PEDESTRIANS, OBJECTS, VEHICLES ETC. ALSO, THE POSITION OF THE CRUISE CONTROL SWITCH BEHIND THE LOWER LEFT OF THE STEERING WHEEL MAKES OPERATION DIFFICULT, POSSIBLY CAUSING DISTRACTED DRIVING, SINCE IT HAS TO BE OPERATED WHILE THE VEHICLE IS IN MOTION. *TR

THIS IS A DESIGN DEFECT. THE SIDE MIRRORS ARE TOO LARGE AND PLACED IN A LOCATION ON THE WINDOW THAT CREATES A BLIND SPOT AND IN PARTICULAR THE DRIVER'S SIDE THERE ARE INSTANCES WHEN YOU CAN NOT SEE A CAR COMING AT YOU FROM THE LEFT, OR OF YOU ARE TURNING LEFT YOU CANNOT SEE IF THERE IS AN ISLAND. WHILE WE HAVE NOT HAD AN ACCIDENT, IT IS A HAZARD AND SHOULD BE RECTIFIED. THIS HAS GIVEN RISE TO A NUMBER OF NEAR ACCIDENTS AND I HAVE TRIED TO GET AUDIO TO LISTEN TO ME. *TR

The oil has been leaking for some years. I have taken it in several times, to be fixed and it is still leaking