2021 Audi Q5 Engine Problems

Date of Incident: 11/09/2025 • Location: I-30 near Cumby, TX (towed to Audi Fort Worth). Daughter was stranded on busy highway in middle of nowhere. Texas State Police came to her aid and helped w tow truck which cost 650. Engine catastrophically failed at 50k miles due to metal shavings throughout oil — Audi Fort Worth made the statement and I have picture of metal shavings. Which is the exact defect in **NHTSA Recall 22V753 / Audi TSB 13i5** (connecting rod bearing damage from factory machining debris). **Symptoms match TSB 13i5 Pages 1, 10–11 (“NOT OK” filter examples)**: - March 2025 oil change at 50,032 miles: **no metal** or at August oil change. Neither Audi corporate or Fort Worth care. Claimed we bought used car and didn’t have oil changed at Audi dealer. This statement violates federal law: - **49 U.S.C. § 30120**: Safety recall remedy free of charge to all owners regardless of purchase history or service location. - **TSB 13i5 Page 1**: Covers **ALL 2021–2023 Q5s** (42,689 units) — **no VIN exclusions**. - **NHTSA 22V753**: Risk of engine failure, loss of motive power, potential fire** — undriveable vehicle

There was a lawsuit, see link below, because the water pump on 2021 Audi Q5’s fail prematurely. My water pump failed at 66,241 miles and I believe that my 2021 Audi Q5 should’ve been covered under this water pump failure recall. However, my VIN was not included. Link: [XXX] I would like the recall on the water pump to be extended to my vehicle as it’s unreasonable that my water pump failed at 66K. Picture of repair in attachments. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine coolant was empty. No indicators about it.

The contact owns a 2021 Audi Q5. The contact stated while driving 60 MPH, the malfunction warning light illuminated, followed by the vehicle shaking. The vehicle was taken to the dealer for diagnostic testing. The dealer stated that metal fragment was found in the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the contact needed to contact the dealer for assistance. The failure mileage was 138,000. The contact stated that the failure mileage was 44,000. Also the vehicle had 2 oil changes, supposed to have 3. The dealership informed the contact that the engine was blown. The dealer would not honor the warranty because the vehicle needed an oil change.

When driving in extreme cold (ambient temperatures of -35 or colder) and I reach a speed of 50mph or higher, my engine fails. The dealership refuses to resolve this issue although they’ve had my vehicle twice now, both for months at a time- and the dealership is 400 miles away from me. They also refuse to authorize the Audi-certified shop in my hometown to perform any type of diagnostics or maintenance work on this vehicle, which would significantly decrease my stress and the inconvenience of shipping my vehicle back and forth. This first occurred within just a few months of purchase of this vehicle, and I am the first owner. I am listing the first time this happened, although it is an ongoing issue.

while driving, my 2021 Audi q5 with 1400 miles, it began to malfunction; every light & warning (transmission, brakes, AWD , etc.) began flashing as failing on the dashboard. The windows begin going up & down. Steering began to be hard. Finally, I was able to steer the q5 out of traffic. Traffic was going about 40-50 mph. 2. the q5 was towed to Audi for diagnostic 3. Audi called & said that the gateway got wet and the cost for the part is $1200. It will take 2 weeks to get the part in. Audi has no openings until October. 4. They stated that the water drains are working and that they found a water bottle cap in the backSeat of the car; therefore, the gateway will not be covered under warranty. Huh? 5. I am unsure why the warranty will not cover any Safety issues on a 4 month old car. 6. Audi is assuming there was a water spill, because there was a water bottle cap in the car. 7. What are you talking about, Audi? Why are you assuming things? What is the real cause of this traumatic experience? 8. Secondly, no one told me not to have a water bottle cap in the q5 backseat area; the q5 without warning, began to shut down. 9. The engine light stayed on. 10. Audi is not acting in good faith, why are there assumptions made? 11. Audi must recall the q5 and announce a public safety warning of the danger that is lurking in the back seat called a gateway. 12. Audi must clearly state “Danger! Danger! No water bottle caps allowed in backseat”. 13. Also, not to mention, there were no Audi loaner cars available; this gives off the appearance that Audi is making a lot of repairs and they are aware of this $1200 “water bottle cap” problem called a gateway. 14. I am aware my experience is possibly rare, BUT it must not happen ever. This was a dangerous scary experience that must not happen again to me or any family! 15. Pls demand Audi to recall these q5s to relocate the gateway, before someone dies!!! 16. I will trade in q5 to avoid death...

While driving a brand new Audi Q5 it suddenly went into "Panic mode" with the windows going up & done,Steering malfunctioning, warning the driver to pull over. The car shuts down unexpectedly without reason. The whole car freezes ! While at the dealership, the tech told us there was another car being repaired with the same issue .Turns out if the back battery gets wet(hidden under the back cup holder)the car shuts down. A cup of coffee spilled in the back seat but there are many reports online (part #J533) with any incidence of wetness. Audi is aware of this problem and although they ordered a new part, the problem is NOT repaired permanently .It can happen again and again .Audi needs to have a major recall on all Q3, Q5 and Q7. We were on a residential street when this happened but a multi vehicle crash would have taken place if on a highway.We are asking for a refund since the car was 2 weeks old at the time with less than 5,000 miles. We need the public to know they are driving a car with a a major design flaw and could cause serious accidents.

Water was spilled in the backseat of the car (less than 12 ounces of water). This caused a complete electrical failure impacting the engine and power steering. The failure happened at a slow speed in a parking lot but would have been much more dangerous on highway. The car would not turn on or off and would not shift into any gear after coming to a stop. Was told that the water caused a failure in the data bus control module.