2017 Audi Q7 Complaint Log

No accident occurred. During maintenance service, the car was diagnosed with suspension problem, broken rear coil spring at the passenger side and seriously corroded rear coil spring at the driver side. Dealer service technician advised that the coil springs failure needs immediate attention, safety at risk. No warning lamps, messages or other symptoms prior to the failure. Car was at relatively low mileage (<45K). Noticed that same failure has been commonly reported by other Audi owners.

Received the following warning: “front left side marker defective” yet light is still functioning. I was told there is a short in the sensor, and In order to get rid of this warning, I would be forced to replace the entire headlamp at a cost of more than $5600. Other VINs from this model have been issued a recall for this very problem, yet my VIN was not included. From my understanding, all that is needed would be a software update. Please include all q7 Audi models in this recall, as this is obviously a more widespread issue after reading the other complaints.

“Front right side marker light defective” meanwhile all light still work

My 2017 Audi Q7 3.0T with 99k miles and it consumes oil excessively. I am having to add a quart of oil about every 500-600 miles. My local german auto repair shop has told me, in my case that it is extreme & I should be worried. I’ve seen many other people with the same engine with oil consumption & I know it can cause the engine to fail. This needs to be addressed by someone due to how common this problem is with these engines.

Spring coil broke off. There are multiple articles on the internet with the exact same issue, breaking at the same point looking at the images. Article 1: [XXX] Article 2: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

"front left" or "front right" "side marker light defective" Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall.

2017 Audi Q7 , issue is Left marker light not working according to the dash computer, called Audi , inspected and they said it works but is dimmer than the other side, so needs replaced. $6000.... not doing that, called Audi customer service and they would do a good will for less but still $4000.. I chose to just put up with it since it works and the dash light stays on all the time. Then months go by and now the Right marker light not working, same thing. works but the computer says it doesnt. This is a issue with Audi and needs to be a recall. The warning light states left light out, then flashes and says the right light is out. BOTH lights work, but computer says it doesnt.. the dash light and the dinging noise needs to be a recall.

I bought my 2017 Audi Q7 on November 16, 2023 (Used) and a couple of days after putting the headlights on Auto I get a message pop up "Front left side marker light defective See owner's manual". Also kept getting a low oil message. This model have no oil stick so I put about a 1/2 qt of oil in it to see if the message goes away. It goes away for a few hours. The vehicle basically stopped running leaving myself and kids on the side of the road in the winter while we wait for a tow truck. After getting it towed to Mentor Audi dealership, they gave me the bad news that the engine needed to be replaced. My engine has been replaced and documents can be sent upon request. After doing some research, I found out that these are common issues with the 2017 Audi Q7. NHTSA campaign ID 16V642000

the rear spring cracked and the lower seat where the spring sits deteriorated. Unsafe to drive before replacement. No warnings, just a clunking sound.

Error warning "front right side marker defective" is displayed. Other 2017 Q7s are included on the recall list for this issue (recall #16V642000) but our VIN number is not included.

While driving, the lower suspension control arm broke in half. No impact to the part, a break with no explanation. Cause the vehicle to veer to one side while the vehicle dropped in ride height causing the tire to rub on the inside of the wheel well. The damage could have caused a crash if going at a higher speed. This happened at 15 mph while increasing in speed.

Front Left Side Marker Light Defective. See owners Manual. After checking with the owners manual - it says contact your Audi service. Checking online reveals that several other Audi owners with an AUDI Q7 2017 model have experienced this exact same issue. When the issue happens under warranty the headlight in question is replaced for around $4,000. If not under warranty it is an out of pocket expense - a very high cost. According to AudiWorld online this exact issue is covered by Audi Recall campaign 97CB (NHTSA ID : 16V642000) but only for some VIN numbers and not for my vehicle

PCV valve and PCV solenoid failure. Covered under an Audi extended warranty for 2013-2016, but not 2017. Exactly same failure.

Front Left Side Marker Light Defective alert repeating despite there being no identifiable issue with any lights. After checking with the owners manual - it says contact your Audi service. Checking online reveals that several other Audi owners with an AUDI Q7 2017 model have experienced this exact same issue. When the issue happens under warranty the headlight in question is replaced for around $4,000. If not under warranty it is an out of pocket expense - a very high cost. According to sources online this exact issue is covered by Audi Recall campaign 97CB (NHTSA ID : 16V642000) but only for some VIN numbers and not for many others experiencing the same issue.

Error code showing left front marker light defective. Dealer asking $5500 to repair. Many other complaints about this issue in online chats.

Getting a warning on my dash. "Front left side marker light defective. See owner's manual." Appears to be an open recall from research online, but does not cover my VIN apparently. That's shady, it's a known issue and dealership wants $4,000 to replace. Heck no, this is a manufacturing defect. Audi recall campaign 97CB (NHTSA campaign ID 16V642000

Error message: Front Right Side Marker Light Defective. Recall was made for 2017 Q7's : 16V-642 but did not include my VIN. Dealer wants to charge $3500 to fix. Error appears everyone time lights are put on.

A repeating fault saying "Front right side marker light defective. See owner's manual" keeps popping up in the primary display with an accompanying bell sounding. The Long Beach Audi dealership said all lights were working correctly and failed to fully diagnose the problem in the five days the car was in their shop. This repeating nuisance fault is annoying and distracting to the point of being a safety hazard and should be fixed by Audi.

Rear coil spring on passenger side broke and became detached, wedging against lower control arm. Coil spring had no signs of other damage; seems to be defective metallurgy. While there was no immediate safety issue, a broken spring during driving could cause the operator to lose control. Additionally, unless you heard it break, there is no way to know that it is broken and under additional stress which is an ongoing safety concern. There was no warning that the spring would break or had broken. Others have reported hearing loud "pops" when the spring breaks. From online search, there seems to be a high number of Audi Q7's from 2017-2019 model years with this problem, but Audi dealers claim it is a 'normal wear' item and is not covered."

Hi, NHTSA we found our 2017 Audi Q7 the rear suspension coil springs are broken, the vehicle is only 55K miles so far. Everyday normally driving, bring kids to school or go to work. I checked this online, many Audi owner complains about this issues, not just only Q7 models. Please investigate the issue. Audi should recall this parts and give the owner compensation. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

Right side marker light is getting repeated warnings despite headlight working fine. Repair options are either over $4K or disabling the marker light which is much less expensive but reduces safety. I and many others will be opting to disable the light, reducing safety. Audi should issue a recall for this defective marker light that includes additional VINs.

The contact owns a 2017 Audi Q7. The contact was informed by her son of a failure with the front passenger’s side seat belt. The contact stated that the seat belt service warning light was illuminated. The vehicle was taken to the local mechanic who performed a diagnostic test. The contact was informed that the seat belt retractor had failed. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.

The vehicle intermittently but repeatedly reports a "Front Side Marker Light Defective" error despite there being no visible issue with any of the front lights. Sometimes the error will not appear for days, while other times it repeatedly comes on and turns off, each time making a loud chime and displaying the warning message, again despite no change in the lighting. The quoted rate to repair this issue is around $5,000, which is an enormous amount to fix an issue that is not actually affecting the lighting in any way. The error itself is very distracting, but the only reasonable workarounds seem to be ways to disable those lights entirely, which would create its own safety issues.

You have a safety recall #16V-642 for this model and the dealer did not put my vin# in the recall but yet my vehicle is saying the the left and right side marker lights are defective and the dealer will not correct it, instead they are trying to make me pay to replace the entire light harness for both head light assembly for $4,000, my next stop is with a class action law suit to get this taken up. I am wondering how many people with these cars have paid to replace their lights when apparently it’s just a software update but you cannot get the dealers to do it because in their computers Audi did not enter all the vin numbers affected by this recall. I am asking for your help in this situation since you have the recall.

Repeated & Distracting dashboard warning for "Front Left Side Marker Light Defective." Instead of merely replacing a bulb, Audi requires a $2500+ headlight housing to be replaced. Problem confirmed by both independent shop and Audi dealership. Many Audi owners have found ways to deactive the side lights, dimishing safety, or they have to endure the distraction of an alert on the dash EVERY 20 SECONDS. This issue needs to be added to the existing Audi recall 97CD or NHTSA campaign ID 16V642000

The "front right-side marker light is defective" message illuminated in my dash February 2024 when my car is in the garage or gets dark. It does not impact the functions of the car and there is an amber reflector beneath it. According to Federal Law, these are necessary to be visible to others, and without these my car will not pass inspection. However, due to the engineering of the vehicle it requires $5000 to fix. It requires replacing the entire headlight assembly, which is a poor design for the consumer but benefit to the manufacturer. The Audi recall campaign 97CB (NHTSA campaign ID 16 V 642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall. If this is an issue with 2017 Audi Q7s , all 2017 Q7s should be included in the recall.

Front Left Side Marker Light Defective. This is a known issue with Audi's vehicles. There was a recall for some vehicles but apparently not the Audi Q7. The lack of these lights put the driver and those around them at risk due to limited visibility. People are choosing to completely DISABLE the light rather than pay the exorbitant fees to ensure a simple bulb is working. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Side marker light warning is illuminated even though light is working. Warning comes on when the lights come on.

Passenger side, top right of windshield dripping water when it rains heavily. The car is only 7 year old, always garaged and only has less than 25000 miles on it. This is a manufacturing defect and unsafe as it can distract drivers.

The right side mark light failed. There was a recall for this problem (Audi Recall Campaign 97CB, NHTSA campaign ID 16V642000) but it did not include my car. It seems many Audi owners have this issue.

I never received an recall for this issue below and my vehicle is having this problem. My safety is being put at risk due to this. Please help. I'm requesting this recall to reimburse for costs of repair which is $5100.00. Recall no. 16V642000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." Recall consequence If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash. Recall action Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.

I’m getting the "front right" "side marker light defective" message and my vehicle’s lamps are appearing normal. Car has never been in an accident and multiple owners are having this issue

The contact owns a 2017 Audi Q7. The contact stated that a message indicating that the side markers were inoperable was displayed. The vehicle was taken to the dealer who confirmed that the side markers were inoperable. The dealer confirmed that the failure was related to the NHTSA Campaign Number: 16V642000 (Exterior Lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 100,000.

The contact owns a 2017 Audi Q7. The contact stated that while driving at various speeds the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering shaft bolt was faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The contact was informed the VIN was not included in the NHTSA Campaign Number: 20V149000(Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The manufacturer was not yet contacted regarding the failure. The failure mileage was 70,000.

The front right side marker light defective. Error Message There is a known issue with this under previous recall (16V642000). Recall needed to add more vehicle to this propblem.

I was driving on the freeway at 60 MPH when pushing on the gas pedal, the Audi Q7 2017 started to de-accelerate from 60 - 30 and then went lower. The gas pedal then locked while still on a lane on the freeway and luckily I was able to quickly move to the shoulder of the freeway. From there my car proceeded to not start and kept flashing low battery, telling me to put it into drive. I could not put it into drive to start the car. There were NO WARNINGS as the car lost speed on the freeway and a mechanic has determined it is the fuel pump. This was a very scary incident as my two young children and dog were in the car and if I hadn't been able to move to the side quickly, we would have been stopped in the middle of a busy city freeway. Additionally, it took a tow truck two hours to reach us. I keep my car well maintained with service.

"Front left side market light defective" - When the vehicle turns on and the lights activate the side marker lights do not illuminate. There was a recall for this model and year but doesn't include my VIN#. This is happening to MANY 2017 Q7 models. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Side marker light defective message appears erroneously. Side marker light is intact and functional. Error message is a distraction and will fail to accurately notify of real issues with side marker light.

Cylinder 2 began to misfire at highway speeds. Diagnosed with a burnt exhaust valve in the engine. Possibly also due to the high oil consumption of greater than 1 quart of oil every 1000 miles.

I have a 2017 Q7 with the "front right side marker light defective" warning THAT POP OUT ONLY WHEN THE LIGHT AUTOMATICALLY TURN ON but the lights are actually functional. Yet the local Audi still wants to charge me 5.3k to fix it. The warning only happens at night. I've asked the shop for clarification on how it was deemed inop. since it looks like it's working to me. I see a lot of posts in forums about this issue. I see that there was a limited recall for this issue with 2017 Audi Q7 vehicles, but it's VIN specific and my VIN isn't included.

I purchased a used 2017 Audi Q7 Premium on 11/16/2023 from a Volkswagen. Since it showed the message "Brake pads: wear limit reached. You can continue driving. Please contact Service", the agreed to repair it. I didn't receive my vehicle until 2 weeks later. They said that the work was done but after driving it for a couple of days the message is still showing. After driving it off the lot, minutes later I get a message "Front left side marker light defective. See owner's manual". After examining the side markers it doesn't look the neither side is out and there is no way showing on how to clear the message. I haven't taken it to an Audi dealership as of yet. But worried on if I made the right purchase.

Engine mounts are leaking at 118,000 mi

I only have 61k miles and my dealer is recommending to replace water pump and all coolant components because of the leak. Also to replace front both side bushings Also replace front motor mounts I am worried given only 60k mile all of this has to be replaced

There is a known oil consumption problem. And I have experienced having to fill up my oil every 200 miles. There is no proof of an oil leak but it just uses it constantly. It has left my car overheating in two cities with my toddlers.

I got the checking engine malfunction. took it to the dealer for dianogtic found code P052E001 PCV ( crankcase breather valve fault and it need to be replace because it also caused the emission issue). I found it was under extentison warranty to 10 year or 120000 miles , I contacted Audi and they said my VIN is not eligible to the warranty. I believed they should provide the extension warranty for all of their vehicles.

Engine mounts are failing on Audi Q7's at high rates just out of warranty. This is resulting in costly repairs to owners at extremely low mileage. On mine the engine mounts were shot at 54k miles and results in clunking from the engine moving around and shifting issues in the transmission. Audi is aware of the issues and is choosing to ignore it.

Rear suspension spring failure on both sides at 54k miles. Happening across many Q7s. Can result in a serious accident due to loss of control especially if towing a trailer. Audi is aware of issue and has revisioned the spring parts. Consumers in states without annual inspections can be driving very dangerous vehicles due to the defective springs without knowing. Should be recalled.

2017 AUdi Q7 shares the same rear coil springs with the Volkwagen Atlas. There has already been a recall for the Atlas (18V-904), but none for the same issue with the Audi Q7. Volkswagen Atlas vehicles included in this recall may been manufactured with rear coil springs of certain production batches using a material that does not meet specifications as well as rear coil springs from production batches made with Vanadium material from one subsupplier with incorrect process parameters. The potentially affected vehicles were identified by tracking suspected parts batches using this material. The affected VINs are not sequential since some batches were built using correct raw material.

Front right marker side light malfunction but the light seems to work at times. I see there was a recall on this issue but I don't find my vehicle under this recall.

I got a malfunction alert on my dash that states " Right Side Marker Light Defective - See Owners Manual". Apparently, there is an existing recall 97CB for this item but my VIN is not listed as part of this recall. I have read several complaints that more and more Audi Q7 vehicles are being affected by this malfunction. I would like to see if my VIN can be included on the 97CB recall? Since this problem seems to be shared among tens of thousands of vehicle owners and those affected are growing in numbers. Please advise on this issue since it is a safety related matter and the repair cost from Audi are very expensive. Thanks, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)