2018 Audi Q7 Tires & Wheels Problems

See attached document for complaint.

285 45 R 20 All of the treads on each tire is delaminating. The tires are not even a year old and have 90% tread heigh left. There are less than 20000 miles put on this vehicle. I went to have my tires rotated and my mechanic pointed out that the tires were dangerous and treads were cracked and delaminating on all 4 tires. you may need to blow up pictures or zoom in to see accurately

Noticed front Goodyear Eagle Sport 285/45R20 tread are cracking and peeling. This is my second set of at the same OEM tire having the same phenomenon as original tires that came with vehicle when purchase new. Per dealership, this is a known issue with Goodyear tires and was recommended to switch to Pirelli tires. Current tires are still under manufacture warranty but if there is a known issue, why is Goodyear still selling tire? This failure seems to occur after about 15k to 18k miles of usage. Concern tread will tear apart at high speed and could cause an accident on there road.

THE OEM GOODYEAR EAGLE RUN FLAT TECHNOLOGY (RFT) TIRES THAT WERE ORIGINALLY INSTALLED ON THE VEHICLE ARE STARTING TO "CHUNK" ON THE OUTER EDGES OF THE TIRE. THE TREAD IS STILL AT 8/32 AND THE CAR ONLY HAS 9,700 MILES ON IT. THIS IS A WELL DOCUMENTED ISSUE ON 2018 AUDI Q7'S WITH THIS TIRE, SO MUCH SO THAT THERE IS A TSB OUT FOR THE ISSUE. HOWEVER, AUDI AND THE DEALERSHIP HAVE DECLINED TO REPLACE THE DEFECTIVE TIRES EVEN THOUGH THEY ARE CLEARLY WEARING DIFFERENTLY THAN THE BACK ONES. THEIR EXPLANATION IS THAT THIS IS "NORMAL WEAR", BUT NO OTHER CAR I HAVE DRIVEN HAS HAD THIS TYPE OF TIRE WEAR.

EXCESSIVE TIRE WEAR CONTINENTAL TIRES INSTALLED AS ORIGINAL EQUIPMENT WORN OUT AT 14,000 MILES; IDENTICAL TIRES INSTALLED AND SHOWING EXCESSIVE WEAR AT 3500 MILES.

I NOTICED ROUGH HANDLING AND ROAD NOISE AT 7,000 MILES. I CHECKED THE TIRES AND THEY WERE WORN UNEVENLY. THE DEALER SAID THEY NEEDED TO BE ROTATED AND THAT IT WOULD GO AWAY, BUT IT'S BEEN ANOTHER 9,000 MILES AND IT HASN'T IMPROVED. THE TIRES ARE PIRELLI SCORPION VERDE ALL SEASON RUN FLATS. THEY ARE WEARING HORRIBLY ONLY ON THE INSIDE HALF OF THE TIRES. I HAD A FOUR WHEEL ALIGNMENT DONE, BUT IT HASN'T HELPED THE UNEVEN WEAR. THE WEAR PATTERN IS WAVY, LIKE A ROLLER COASTER. I BELIEVE THERE IS AN ISSUE WITH THESE TIRES. THE CAR IS A 2018 AUDI Q7.

I BOUGHT A BRAND NEW 2018 AUDI Q7 PRETIGE WITH GOODYEAR RUN FLAT TIRES. ALL FOUR TIRES FAILED OR ARE FAILING WITH TREAD LOSS AND TREAD SEPARATION/DELAMINATING. I BOUGHT TIRE HAZARD COVERAGE AT ADDED COST. AT 6500 MILES ONE TIRE LOST A LARGE TREAD SECTION, AND THIS TIRE WAS REPLACED BY AUDI BEND OREGON. AS OF TODAY WHEN I TOOK CAR TO AUDI NAPLES FL, NOW THE OTHER THREE TIRES AT 17000 MILES ALL SHOW DEFECT. AUDI WILL NOT STAND BY THE WARRANTY STATE NO IT'S OVER 12000 MILEDELAMINATION/FRAYING TREAD. AUDI STATES ITS A GOODYEAR TIRE ISSUE BUT AUDI PUT THESE TIRES ON THE CARS THEY SOLD. THEY STATED THAT DUE TO PROBLEMS AUDI PUTS PERRILLI OR CONTINENTAL TIRES AND NO LONGER GOODYEAR. I NEVER GOT AN ALERT TO DEFECT OR TO GETTING TIRES INSPECTED FOR A DEFECT. THEY NOW WANT ME TO PAY FOR 4 NEW TIRES WITHOUT ANY ALLOWANCE FOR MY UPFRONT WARRANTY COST AND THE FACT AUDI STATED THEY WERE SWITCHING OUT TO PERELLI TIRES BUT IT EXPIRED FOR ME. THESE TIRES ARE NOT SAFE AND I WILL ATTACH PICTURES OF THE DEFECTS. AND THE DOT NUMBERS OF THE 3 ORGANIC FINAL TIRES AND THE ONE REPLACED - NEC4JJ1R4617 NEC4JJ1R3917 NEC4JJ1R4717 NEC4JJ1R4717

I WAS TAKING A U-TURN UNDER A FREEWAY IN MY 10 MONTH OLD AUDI Q7. AS I WAS FINISHING THE U-TURN A STABILIZATION ERROR MESSAGE APPEARED AND MY BRAKES WENT OUT. I WAS FINISHING MY UTURN AND COULDN'T SLOW DOWN SOI ENDED UP RUNNING INTO THE CEMENT BARRIER WITH MY RIGHT BACK WHEEL AND WENT ONTO THE FEEDER. LUCKILY IT WAS AT 5AM SO NO OTHER CARS WERE ON THE ROAD. HITTING THE BARRIER SLOWED BY CAR DOWN TO 5 MPH. AS I STRAIGHTENED OUT MY CAR, THE BRAKES STARTED WORKING AGAIN. I HAD THE CAR TOWED TO THE DEALERSHIP. THE DEALERSHIP SAID AUDI OF AMERICA HAD TO LOOK AT IT. THE ENGINEER FINALLY CAME TO LOOK AT IT ON JAN 3RD (3 WEEKS AFTER THE ACCIDENT). HE SAID THAT THEY COULDN'T TEST DRIVE THE CAR BECAUSE THE CONTROL ARM WAS BROKEN BUT THE TESTS THEY RAN SHOWED THAT NOTHING WAS WRONG WITH THE CAR AND TOLD ME TO CALL MY INSURANCE. I ASKED HOW THEY KNEW NOTHING WAS WRONG AND THEY SAID TESTS WERE RUN. I ASKED HOW THEY EXPLAINED THE ERROR MESSAGES (STABILIZATION ERROR AND SAFETY ERROR). THEY SAID THOSE CAME UP AFTER THE ACCIDENT. THEY DON'T THE TIME OF THE ACCIDENT SO HOW DO THEY KNOW THIS?. I TOOK PICTURES OF THE ERROR MESSAGES AND KNOW THE TIMING OF THAT. I ASKED FOR A PRINT OUT OF THEIR FINDINGS 3 TIMES. IT HAS BEEN 10 DAYS AND I STILL HAVE NOT GOTTEN ANYTHING FROM THEM. THE CAR IS STILL SITTING AT THE DEALERSHIP.