NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Audi Q8. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Sunroof imploded while we were driving on I-10. It sounded like a loud gunshot. The panel of the sunroof that elevates shattered.
On a day with an ambient temperature of 115°F in Las Vegas, Nevada, a critical and dangerous malfunction occurred with my 2023 Audi Q8. With the vehicle's keys in my purse, I placed the purse on the front passenger seat. As I was securing my [XXX] in the rear passenger seat, I closed the rear door. Shockingly, the front passenger door simultaneously closed and locked, trapping my child and the keys inside the vehicle. The child was immediately at risk of heatstroke due to the extreme temperature. I have since contacted Audi regarding this serious safety defect. Their representative stated that “keys are not meant to be left in the car” and offered to consider a lease termination after a 60-day review. This is an unacceptable response. The vehicle's design should prevent it from locking with the keys inside, particularly with an occupant present. Although the dealership has since "repaired" the locks, when asked, they could not provide any guarantee that this dangerous situation would not reoccur. This lack of assurance means I am currently forced to operate a vehicle with a known and potentially recurring safety flaw. Audi's inaction and the dealership's inability to guarantee a permanent fix mean this vehicle continues to pose an ongoing risk to my family and others. This incident is a clear and severe safety defect that warrants immediate investigation by the NHTSA to prevent similar occurrences and protect other families from this hazardous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2023 Audi Q8 Pre Sense collision braking system has engaged erroneously on numerous occasions under completely normal driving conditions. It’s terrifying and potentially life-threatening liability. My vehicle would consistently flash warning signals on my dash and my screen went completely black. Most recently, while driving at approximately 35 mph, the Pre Sense system activated without warning or cause. The impact was so violent I believed I had been rear-ended. No vehicle was behind me. I’m convinced this vehicle will cause a catastrophic accident. Having done research there are multiple consumers posting their Audi coming to a complete stop on the highway while driving at high speeds. Audi had a class action suit for this very reason and I was never notified. I requested a buyback through Audi Corporate. Unfortunately, I received a denial letter. I dropped my vehicle off to my local Audi dealer on several occasions and was told that unless the problem duplicates itself they cannot repair the issue.
1. The front brake on my 2023 Audi Q8 produce an ear-piercing noise when backing up after the car has set for a period of time. 2. The dealer and manufacture state this is not a safety concern, but rather just an annoying noise I have to put up with. 3/4. This ear-piercing noise has been inspected and confirmed by the dealer, and I have provided several video recordings of the noise to the dealer. 5. There are no warning lamps or messages associated with this noise. The noise started about a year after I purchased the vehicle and that's when I contacted the dealer. I was informed that this is a known problem on many Audi Q7s and Q8s and there is nothing the dealer or manufacture can or will do to resolve the issue.
This is a loaner Audi Q8 from Molly Audi of Kansas City. My 2023 Audi Q7 is in the shop for this exact same issue. The brake pedal randomly does not respond. This prevents the vehicle from being able to start, shift out of gear when parked, and the rear brake lights do not respond. My main concern is the brake lights not responding. I do not want to be injured in a collision when slowing down on the road. There were no warning lamps or massages from the vehicle. The dash just kept telling me to "Please press the brake pedal to start the vehicle". (my foot was on the brake) I have a video of this occurrence if needed.
There is a pulsating/fluttering noise coming from the rear passenger side near side of the vehicle. Got the vehicle in July of 2023 and reported the issue in August. Dealership confirmed and performed TSB 2067759/2 (Installed 10 rubber insulator sleeves). This did not fix the problem. I noticed it is loudest when the fuel tank is low. It can be heard at idle but tends to get louder while moving slow at slow speeds (forward or reverse). The tank was full when I brought it in for the August service. Went back in October when I realized it is significantly louder when the fuel is low. Dealership replaced the activated charcoal filter pipe and the fuel tank. This did not eliminate the problem.
Data synced from NHTSA on May 4, 2026