2003 BMW 3 Series Complaint Log

ON 4/27/2015, DRIVING IN RUSH HOUR TRAFFIC AT ABOUT 5:30 PM, THE CAR STOPPED MOVING FORWARD AND DID NOT RESPOND TO PRESSING ON THE GAS PEDDLE. FORTUNATELY, DUE TO SLOW TRAFFIC, WE DID NOT GET HIT FROM BEHIND. IF THIS HAD OCCURRED AT NIGHT AND/OR AT USUAL TRAFFIC SPEEDS, WE COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. 911 RESPONDED, PUSHED US TO THE SHOULDER AND THEN AAA TOWED THE CAR.

TL* THE CONTACT OWNS A 2003 BMW 325XI. THE CONTACT RECEIVED A NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT STATED THAT THE FRONT DRIVER SEAT HEAD REST WAS TURNED AT AN ANGLE THAT PREVENTED THE CONTACT FROM DRIVING COMFORTABLY. THE CONTACT ALSO MENTIONED THAT THE FRONT PASSENGER SEAT RAIL WAS LOOSE. THE DEALER STATED THAT THE FAILURES WERE ABNORMAL AND BOTH SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 BMW 330XI. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 BMW 3 SERIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

"TAKATA RECALL" THE DRIVERS DOOR AIR BAG LIGHT CAME ON AND WOULD NOT GO OFF . SO WE TOOK THE CAR TO BMW DEALER AND WAS TOLD THE AIR BAG WAS DEFECTIVE. WE WERE GIVEN A RECALL # 15V318 , ITS OVER A YEAR WE HAVE BEEN WAITING FOR CAR TO BE REPAIRED AND WHEN WE CALL BMW AT 1-800-831-1117 TO CHECK WE WERE TOLD THAT THEY WILL GET TO IT IN GOOD TIME SO WE SHOULD WAIT, IT IS NOW APRIL HOW MUCH LONGER DO WE HAVE TO WAIT? NO ONE CAN GIVE US AN ANSWER

LAST YEAR WE WERE NOTIFIED BY BMW US THAT OUR CAR WAS BEING RECALLED FOR THE PASSENGER SIDE AIRBAG MALFUNCTION AND BMW DEALERS WERE RESPONSIBLE TO FIX THE PROBLEM. SINCE THEN WE HAVE CONTACTED BMW US NUMEROUS TIMES AND OUR LOCAL SAN FRANCISCO BMW DEALER TO SCHEDULE AN APPOINTMENT. UNFORTUNATELY, WE WERE REPEATEDLY TOLD THE SAME ANSWER THAT WE WILL HAVE TO WAIT UNTIL THE PARTS ARE AVAILABLE FOR REPLACING THE AIR BAG. FINALLY, WE WERE ABLE TO SET UP AN APPOINTMENT WITH OUR BMW LOCAL DEALERSHIP FOR FEBRUARY 4, 2015. WHEN WE TOOK THE CAR THERE, WE WERE TOLD ONCE AGAIN, BY THEIR 'SERVICE CONSULTANT RUBI HUEY, THAT THERE ARE STILL NO PARTS AVAILABLE TO FIX IT AND THEY COULD NOT EVEN GIVE US AN APPROXIMATE DATE AS TO WHEN THEY WOULD TAKE CARE OF THIS SERIOUS PROBLEM. NEEDLESS TO SAY THAT WE ARE VERY FRUSTRATED WITH THIS SITUATION NOT ONLY THAT BMW IS NOT MAKING THE NECESSARY EFFORT TO RESOLVE THIS DANGEROUSLY ESSENTIAL AND HAZARDOUS REPAIR WHICH IS NECESSARY TO BEING ABLE TO SELL THE CAR, WHICH IS A HUGE PRIORITY FOR US. WE HOPE THAT YOU CAN RESOLVE THIS PROBLEM SOON. THANK YOU. *JS

TL* THE CONTACT OWNS A 2003 BMW 325XI. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.

I AM CONCERNED I GOT A LETTER ABOUT THE RECALL IN JULY AND IT IS NOW JANUARY AND I AM DRIVING AN UNSAFE CAR. I AM AFRAID TO DRIVE IT. WHY HAS IT TAKEN MORE THAN 6 MONTHS TO FIX IT. NOTHING HAS HAPPENED BUT THERE IS NOTHING I CAN DO ABOUT IT.

TL* THE CONTACT OWNS A 2003 BMW 325XI. WHILE DRIVING AT APPROXIMATELY 50 MPH, SMOKE APPEARED UNDER THE HOOD OF THE VEHICLE AND FILLED THE DRIVER'S CABIN. THE CONTACT EXITED THE VEHICLE AND OBSERVED OIL BETWEEN THE VALVE GASKET AND THE HEAD GASKET AS WELL AS OIL LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TURNED OFF. WHEN THE OIL DIP STICK WAS REMOVED, HOT OIL SHOT OUT ONTO THE CONTACT. THE CONTACT WAS BURNED, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PCV SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* THE CONTACT OWNS A 2003 BMW 325. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 BMW 325XI. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 BMW 325XI. THE CONTACT RECEIVED NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V280000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE CONTACT FALL ASLEEP BEHIND THE WHEEL AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL /ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000. UPDATED 4/29/15*CN UPDATED 9/8/2017*CN

RE: CAMPAIGN # 14V-428 I RECEIVED AN 'IMPORTANT SAFETY RECALL' REGARDING A DEFECTIVE PASSENGER AIRBAG. I HAVE BEEN IN TOUCH VIA EMAIL AND PHONE CALLS WITH BMW OF NORTH AMERICA TO NO AVAIL. THEY ADVISE THEY DO NOT HAVE PARTS YET. MY DEALER, HABBERSTAD, HUNTINGTON, NY ALSO ADVISES THEY DO NOT HAVE PARTS. I AM ON A LIST TO BE SERVICED WHEN PARTS ARE RECEIVED. THIS LETTER IS DATED SEPTEMBER 2014, IT IS NOW DECEMBER 23, 2014 AND I AM STILL RIDING IN A DEATHTRAP. I HAVE BEEN ADVISED NOT TO HAVE ANY FRONT PASSENGERS OR STORE ANYTHING ON THE SEAT! I CANNOT HAVE MY 3 GRANDCHILDREN IN THE CAR OR ANY OTHER PASSENGERS. THIS IS ABSURD! I HAVE GIVEN BMW 3 FAIR OPTIONS: 1-SECURE THE NECESSARY PARTS TO MAKE MY AUTO SAFE...2-GIVE ME A LOANER UNTIL SUCH TIME...OR BUY THE CAR FROM ME AT A VERY FAIR PRICE (AS I COULDN'T SELL IT PRIVATELY) SO I CAN PURCHASE ANOTHER CAR. WHY ISN'T THE CONSUMER'S SAFETY A TOP PRIORITY, AND WHAT IS BEING DONE BY THE NHTSA TO ENSURE THIS??? *TR

2003 BMW 330CI. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL INSTALLATION PROBLEMS. *SMD THE CONSUMER STATED AFTER HAVING THE AIR BAG PART INSTALLED, THE LIGHT REMAINED ON WITH NO EXPLANATION FROM THE DEALER. THE CONSUMER WENT TO ANOTHER DEALER, WHERE THEY FOUND A MODULE NEEDED TO BE REPLACED TO CORRECT THE PROBLEM. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW 330I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V428000 (AIR BAGS) AND 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V428000 (AIR BAGS). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 BMW 325CI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V172000 (AIR BAGS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIMEFRAME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RE: BMW AIRBAG RECALL CAMPAIGN 14V428 UPON RECEIVING THE RECALL NOTICE I IMMEDIATELY CALLED MY LOCAL DEALER. BMW'S AUTHORIZED AND FRANCHISED DEALERSHIP (CENTURY BMW IN GRENVILLE, SC ) INFORMED ME THAT BMW USA WOULD CONTACT US AS PARTS BECAME AVAILABLE. A MONTH PASSED SINCE RECEIVING THE INITIAL NHTSA 14V428 NOTICE (TANAKA AIRBAG) AND I HAD NO FOLLOW UP. THEREFORE, I CALLED CENTURY BMW AGAIN THIS MORNING : THIS TIME THEY TOOK MY INFO AND ARE ORDERING THE PARTS. BMW MAY A HAVE CONTINGENT LIABILITIES AS SOME PEOPLE ARE MOST LIKELY WAITING FOR ANOTHER NOTICE FROM BMW USA; BASED ON THE DEALERS INITIAL REPRESENTATIONS . RECALLS ARE NEVER A PLEASANT EXPERIENCE BUT THE RISKS ASSOCIATED WITH THIS SAFETY DEFECT MERIT SERIOUS ACTION AND FOLLOW-UP AS SOME OWNERS WERE NOTIFIED TO WAIT FOR A 2ND NOTICE FROM BMW USA...AND NONE HAS COME IN 30+ DAYS. I UNDERSTAND OEMS AND TANAKA ARE PROBABLY SCRAMBLING TO GET "GOOD PARTS" BUT THIS "TACTIC" OR ERROR IN MISINFORMING OWNERS IS PUTTING THE PUBLIC AT RISK. PEOPLE HAVE DIED BECAUSE OF THIS DEFECT AND OWNERS ARE AWAITING A 2ND NOTIFICATION THAT MAY NEVER COME. I AM GLAD I FOLLOWED-UP MYSELF. PLEASE FORCE BMW TO INFORM THE PUBLIC CORRECTLY ON PARTS AVAILABILITY. BMW HAS THE RESPONSIBILITY TO CONTACT REGISTERED OWNERS. OWNERS ARE PRESENTLY WAITING. MISINFORMED AND DRIVING (LITERALLY) A TICKING TIME BOMB THAT CAN, AND HAS, EXPLODED AND INJURED/KILLED PEOPLE.. *TR

I WAS TRAVELING N/B ON ROUTE 1 IN ELKRIDGE MARYLAND @ INTERSECTION DUCKETTS LANE ON 10/9/14 @ 4:47 PM. I WAS INVOLVED IN A 4 CAR PILE UP CRASH, I WAS STOPPED - THE VEHICLE BEHIND ME WAS STRUCK BY A SPEEDING MOTORIST WHICH CAUSED A CHAIN REACTION & STRUCK MY BMW AND KNOCKING ME INTO THE VEHICLE IN FRONT OF ME. BOTH FRONT AIRBAGS EXPLODED WITH CAUSED A SEVERE BURN TO MY RIGHT HAND. MY VEHICLE WAS A TOTAL LOSS AND THE AT-FAULT DRIVER'S INSURANCE HAS POSSESSION OF THE VEHICLE. I WAS IMMEDIATELY TAKEN BY AMBULANCE TO THE HOSPITAL WITH OTHER INJURIES. APPROPRIATELY TWO WEEKS BEFORE THE ACCIDENT, I RECEIVED A LETTER STATING THAT THERE WAS A RECALL ON MY VEHICLE, AND PARTS WERE NOT AVAILABLE TO FIX THE VEHICLE, AND I WOULD BE CONTACTED AT A LATER TIME. I CALLED AND REPORTED THIS INCIDENT TO BMW NORTH AMERICA THIS MORNING - THEY STATED THAT AN EXECUTIVE WOULD GET BACK TO ME IN 1-3 BUSINESS DAYS.....UPDATED 11/18/14 *BF UPDATED 8/4/2015*JS

ALMOST 6 MONTHS AGO, I WAS NOTIFIED BY BMW ABOUT A RECALL BECAUSE OF AIR BAG(S) AND WAS ADVISED THAT I WOULD BE CALLED SHORTLY FOR REPAIR/ REPLACEMENT. CONTACTED BMW NUMEROUS TIMES BY PHONE AND MAIL AND EVERY TIME WAS ADVISED THAT PARTS SHOULD BE IN SHORTLY. IF THEY CANNOT FIND THE PARTS FOR SO LONG, THERE SHOULD BE SOME ALTERNATE. KNOWING A SAFETY ISSUE AND NOT CORRECTING IT AND LETTING THE DRIVER(S) ON A CHANCE FOR A TRAGEDY SHOULD NOT BE ACCEPTABLE. *TR

TAKATA RECALL - IT'S BEEN OVER 6 MONTHS SINCE THE TAKATA RECALL WAS EXPANDED TO THE DRIVER'S SIDE ON MY CAR & THERE'S STILL NO ESTIMATE OF WHEN THE REPLACEMENT PART WILL BE AVAILABLE. I BELIEVE IT'S OVER A YEAR & A HALF SINCE THE PASSENGER AIRBAG RECALL BEGAN. THE COMPANY REFUSES TO SIMPLY DISCONNECT THE POTENTIALLY DEADLY AIRBAG. NOTE, AUTOS HAVE NOT HAD AIRBAGS MUCH LONGER THAN THEY HAVE HAD THEM - AND MINE IS POTENTIALLY DEADLY. I HAVE ASKED FOR A "LOANER CAR" BUT HAVE NOT YET HEARD THEIR RESPONSE. TO ME, NO ACTION WITHOUT A TIMELINE TO FIX THIS POTENTIALLY DEADLY PROBLEM IS RIDICULOUS AND COMPLETELY UNACCEPTABLE. I WOULD GREATLY APPRECIATE YOUR HELP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THIS CAR SUFFERS FROM THE KNOWN BURNT XENON LOW BEAM BOWLS, ITS IMPOSSIBLE TO SEE ANYTHING AT NIGHT AND IS NOT SAFE. THIS NEEDS TO BE RECALLED BY BMW IMMEDIATELY, HEADLIGHTS HAVE BEEN ADJUSTED PROPERLY AND NEW BULBS WERE PUT IN AND DOES NOT CURE THE PROBLEM. ITS VERY COMMON FOR THESE XENON HEADLIGHTS TO HAVE THIS PROBLEM IN ALOT OF 2003+ BMW 3 SERIES. *TR

2003 BMW 325I. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAGS RECALL #14V-428 ISSUES. *SMD THE CONSUMER WAS CONCERNED ABOUT THE AIR THAT WAS REPLACED ON SEPTEMBER 25, 2014, MIGHT BE DEFECTIVE. *JB MA 10/15/2015 UPDATED 10/26/2017*CN

THERE IS A RECALL ON OUR CAR FOR AIR BAGS, BUT WE RECEIVED A LETTER SAYING THAT THERE ARE NO PARTS AVAILABLE. THERE IS NO INFORMATION ON HOW LONG IT WILL TAKE TO GET THE PARTS. *TR

WHEN INSIDE, ALL DOORS OF THE VEHICLE WOULD NOT OPEN WITH EITHER THE HANDLES, THE INTERNAL LOCK/UNLOCK BUTTON, OR THE UNLOCKING MECHANISM ON THE KEY FOB. STOPPING AND STARTING THE VEHICLE AND MOVING IT A FEW YARDS STOPPED THE PROBLEM. THIS HAPPENED A SECOND TIME AND THE BMW DEALER DIAGNOSED IT AS A FAULTY CONTROL MODULE. THEY DID NOT CONSIDER THIS A SAFETY HAZARD DESPITE THE FACT THAT IT WOULD PREVENT EXITING THE CAR IN CASE OF EMERGENCY. *TR

TL*THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2003 BMW 330I. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THE CONTACT PANICKED AND CRASHED SIDEWAYS INTO A CONCRETE MEDIAN. THE CONTACT SUSTAINED BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO STANDARDS AND WAS UNABLE TO PROVIDE FURTHER ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

BMW ISSUED RECALL 13V-172000 IN MAY 2013 AND EXPANDED TO RECALL 14V-428000 IN SEPTEMBER 2014 TO INCLUDE MY VEHICLE. IN THEIR LETTER TO NHTSA WITH REGARDS TO RECALL 14V-428000 THEY NOTED THEY SHOULD HAVE ENOUGH PARTS TO PERFORM THE RECALL IN OCTOBER 2014. AN UPDATE TO THE RECALL NOTICE ON THE NHTSA SITE STATES "A SECOND NOTICE WAS MAILED WHEN AN ADEQUATE SUPPLY OF PARTS BECAME AVAILABLE, ON DECEMBER 1, 2014", HOWEVER I HAVE NOT RECEIVED SUCH NOTICE AND WHEN I CONTACTED BMW THEY STATED ON 12/15/14 "DUE TO A HIGH DEMAND FOR PARTS, WE ARE EXPERIENCING SHIPMENT DELAYS BUT DO ANTICIPATE RECEIVING AN INCREASE IN INVENTORY SUPPLY OVER THE NEXT FEW MONTHS". THEY WILL NOT PROVIDE A DATE WHEN THEY ESTIMATE THE REPAIR WILL BE DONE. THE RECALL NOTES THAT IN A COLLISION, THE PASSENGER SIDE AIRBAG INFLATOR COULD RUPTURE AND METAL FRAGMENTS COULD SERIOUSLY INJURE A PASSENGER. BASED ON THE LACK OF ADDITIONAL COMMUNICATION FROM BMW, AND THEIR RECENT STATEMENT THAT THE REPAIR COULD TAKE SEVERAL MONTHS, I AM FILING A COMPLAINT ON THEIR LACK OF URGENCY TO RESOLVE A SERIOUS PROBLEM THAT HAS BEEN KNOWN AT LEAST SINCE JULY 16, 2014, AND SHOULD HAVE BEEN KNOWN ON MAY 2013 WHEN THE ORIGINAL RECALL 13V-172000 AFFECTING A LOWER NUMBER OF VEHICLES WAS ORIGINALLY ISSUED. *TR

IN SEPTEMBER 2014 I RECEIVED A NOTICE RE: RECALL CAMPAIGN NO. 14V-428 FRONT PASSENGER AIR BAG. IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE FRONT PASSENGER'S AIR BAG, EXCESSIVE INTERNAL PRESSURE COULD CAUSE RUPTURE OF THE AIR BAG INFLATOR, RESULTING IN METAL FRAGMENTS STRIKING AND POTENTIALLY SERIOUSLY INJURING THE FRONT PASSENGER OR OTHER PASSENGER. BMW HAS DONE NOTHING TO REPLACE THIS AIR BAG. THEY CONTINUE TO SAY THAT THEY HAVE NOT RECEIVED THE PARTS. THIS IS UNACCEPTABLE IN THAT 4 MONTHS HAVE PASSED WITH NOTHING RESOLVED. I, ALONG WITH OTHER BMW DRIVERS, ARE AT RISK AND WE NEED YOU TO TAKE ACTION FOR ALL OF US. *TR

HELLO, I RECEIVED A PASSENGER AIR BAG RECALL NOTICE BACK IN SEPTEMBER 2014 FOR MY BMW 325 CI YEAR 2003 AND HAVE TRIED TO SCHEDULE A SERVICE CALL WITH TWO BMW DEALERSHIPS IN NJ (BLOOMFIELD AND JMK IN SPRINGFIELD) SINCE THIS DATE. BOTH DEALERSHIPS KEEP TELLING ME THERE IS A BACK ORDER ON THE PARTS AND STATE THAT THEY HAVE PLACED MY NAME ON A WAITING LIST. EVERY TIME I CALL THEM (IT IS APRIL 2015 NOW) I GET THE SAME STORY AND IT IS VERY FRUSTRATING. I AM AFRAID TO LET ANYONE SIT IN THE PASSENGER SIDE OF MY VEHICLE AND FEEL THAT THIS IS A VERY UNREASONABLE PERIOD OF TIME TO HAVE SOMEONE WAIT FOR SUCH A DANGEROUS SAFETY ISSUE. I KINDLY REQUEST YOUR ASSISTANCE IN GETTING MY VEHICLE'S AIR BAG REPLACED. THANK YOU VERY MUCH FOR YOUR ASSISTANCE. *TR

I HAVE BEEN ON HOLD SINCE THE FALL OF 2014 ON A DRIVER SIDE AIRBAG. THE DEALER HAS NO INVENTORY AND NO ETA. THIS IS UNACCEPTABLE. DODGE CHANGED MY AIRBAG (ALSO TAKATA) WITHIN 10 DAYS OF MY RECALL NOTICE. IT'S BEEN OVER A YEAR AND A HALF WITH BMW. PENALIZE THEM LIKE YOU DID FCA

REMOTE UNLOCKING/LOCKING WILL NOT FUNCTION. DOORS CAN NOT BE OPENED OR UNLOCKED FROM INSIDE VEHICLE WITH CENTRAL LOCK SWITCH OR WITH DOOR HANDLE, TRAPPING PASSENGERS INSIDE. THE DRIVERS WINDOW MUST BE ROLLED DOWN AND KEY USED TO UNLOCK DRIVER SIDE DOOR TO EXIT VEHICLE. CLIMBING OUT OF WINDOWS OR CLIMBING TO DRIVERS SEAT IS THE ONLY WAY OUT OF CAR, BMW STATES "NOT A SAFETY ISSUE". *TR

TL* THE CONTACT OWNS A 2003 BMW 325I. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO HAVE REPAIRS PERFORMED UNDER NHTSA CAMPAIGN NUMBER: 14V428000 (AIR BAGS). THE CONTACT NOTICED THAT THE DEALER DID NOT COMPLETE THE REPAIR IN WHICH THE LEFT SIDE OF THE DASHBOARD WAS NOT FLUSH. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE REPAIRS WERE COMPLETED AND THAT THE COMPONENTS SHIFTED. THE CONTACT WAS ALSO INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 15V318000 (AIR BAGS) BUT THE PART NEEDED WAS NOT AVAILABLE TO REMEDY THE REPAIR. THE DEALER DID NOT PROVIDE A DATE THAT THE DRIVERS SIDE AIR BAG MODULE WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I HAVE CONTACTED A BMW DEALER AND BMW USA REGARDING THE TAKATA AIRBAG RECALL. THE DEALER HAS BEEN UNABLE TO SECURE THE PART AND HAS CONTACTED OTHER DEALERS TO SECURE AN AIRBAG. NONE HAVE BEEN AVAILABLE. THIS RECALL BEGAN IN AUGUST. I WAS NOT NOTIFIED BY BMW USA REGARDING THE RECALL AND SEARCHED THE SAFECAR.GOV DATA AND FOUND MY VEHICLE WAS IMPLICATED. THE DEALER ADVISED ME NOT TO DRIVE THE VEHICLE WITH A PASSENGER INSIDE UNTIL THE PART IS REPLACED. I CONTACTED BMW USA THIS WEEK INQUIRING AS TO WHEN THIS PART WILL BE AVAILABLE. I INFORMED THE CUSTOMER SERVICE REPRESENTATIVE THAT THIS VEHICLE HAS NOT BEEN DRIVEN FOR SEVERAL MONTHS. FORTUNATELY, THIS IS NOT MY PRIMARY VEHICLE. I WAS INFORMED THAT BMW IS DILEGENTLY WORKING TO SOLVE THIS ISSUE BUT THE PARTS WERE UNAVAILABLE AND THERE IS NO TIME FRAME FOR WHEN THEY WOULD BE AVAILABLE. WHEN I VOICED MY CONCERN THAT (1) I WAS THE ONLY OWNER OF THE VEHICLE (10 YEARS) AND HAD NOT BEEN INFORMED OF THE RECALL. I WAS TOLD MY FILE HAD BEEN RECENTLY UPDATED. (2) I WAS DISSATISFIED WITH THIS UNACCEPTABLE RESPONSE AND CONCERNED THAT I CANNOT DRIVE THIS VEHICLE, THE CUSTOMER SERVICE REP INFORMED ME THAT SHE HAD NO FURTHER INFORMATION TO PROVIDE AND THAT I WAS RUDE; THIS WAS NOT A PERSONAL ATTACK ON ME AND THAT I HAD NO REASON FOR ATTACKING HER FOR THE INFORMATION THAT SHE PROVIDED. I IMPLORE YOUR ORGANIZATION TO ENSURE THAT BMW USA EXPEDITE THIS RECALL AND REPLACEMENT OF PARTS SO THAT I CAN DRIVE THIS VEHICLE WITHOUT FURTHER SAFETY CONCERNS. I APPRECIATE YOUR ATTENTION TO THIS MATTER. *TR

PASSENGER DOORS WOULD NOT UNLOCK. ALL PASSENGERS COULD NOT GET OUT OF THE CAR. PULLING ON THE DOOR HANDLES DID NOT OPEN OR UNLOCK THE DOORS. INTERIOR UNLOCK BUTTONS DID NOT WORK. UNLOCK BUTTON ON THE KEY FOB DID NOT WORK. THIS IS VERY COMMON ISSUE AND CAN BE VERY DANGEROUS. 4 PASSENGERS HAD TO CRAWL OUT THE DRIVER DOOR. *TR

XENON HEADLIGHTS. DIM TO DARK AT BEST. WORK WHEN THEY WANT. *TR

TAKATA RECALL I ASKED FOR A SERVICE APPOINTMENT ON MARCH 8TH, 2016 BUT HAVE NOT RECEIVED A CALL BACK FROM THE DEALERSHIP TO SET A CERTAIN DATE FOR THE REPAIR. IS A 5 MONTHS WAIT NORMAL? I AM DRIVING THE CAR DAILY. EVERYTHING WORKS FINE.

TL* THE CONTACT OWNS A 2003 BMW 325CI. THE CONTACT STATED THAT THE KEY FOB AND KEY FAILED TO UNLOCK THE DOORS. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO UNLOCK THE DOORS BY USING THE KEY FOB AND KEY. THE DEALER DIAGNOSED THAT THE MODULE FIVE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. MA 09/22

WHILE DRIVING ON THE FREEWAY MY ENGINE JUST SHUT OFF AND CONTINUES TO DO SO EVERY TIME I DRIVE MY CAR. SO, MY BRAKES AND STEERING LOCK UP BECAUSE THE ENGINE SHUTS OFF. MY MECHANIC TOLD ME THERE WAS A RECALL DME MS45 - FC28B2, 28AA, 28AC; INTERNAL RAM FAULTS MODEL E46 M54 WITH MS45.1 FROM 9/00 TO 7/06 E83 M54 WITH MS45.0/MS45.1 FROM 9/03 TO 9/06 E85 M54 WITH MS45.0 FROM 10/04 TO 1/06 E60 M54 WITH MS45.1 FROM 9/03 TO 3/05 SITUATION CUSTOMERS MAY COMPLAIN ABOUT A CRANK/NO START OR A ROUGH START SITUATION. THE "SERVICE ENGINE SOON LIGHT" OR THE DSC LIGHT IS ILLUMINATED, AND ONE OF THE 3 SCENARIOS MAY APPLY: FC 28B2 "RPM LIMITING RESET " IS STORED IN THE DME TOGETHER WITH ONE, OR MORE OF THE FOLLOWING FAULTS WHICH ARE CAUSED BY THE 28B2: FC 28AC - "NOMINAL TORQUE", FC 2796 - "THROTTLE FLAP: ADAPTATION WRONG", FC 27A1 - "THROTTLE FLAP: START CHECK", FC 2869 - "DME SELF DIAGNOSTIC: RAM CHECK FAILED". FC 28AA "IDLE SPEED REGULATOR" IS STORED IN THE DME. FC 28AC "NOMINAL TORQUE" IS STORED IN THE DME. CAUSE FAULT CODES 28B2, 28AA AND 28AC INDICATE AN INTERNAL DME RAM FAULT. PROCEDURE PERFORM THE APPROPRIATE DIS/GT1 TEST MODULES FOR THE 28B2, 28AA OR 28AC. REPLACE THE DME IF PROMPTED BY THE DIS/GT1 TEST MODULE RESULTS. IMPORTANT: DO NOT REPLACE THE THROTTLE BODY FOR THE THROTTLE FAULTS, STORED IN CONJUNCTION WITH FC28B2, EVEN WHEN THE TEST PLAN RECOMMENDS TO DO SO. PLEASE CAN I GET THIS REPAIRED AND COVERED FOR ALL THE COST BEFORE I KILL MYSELF OR MY GRANDCHILDREN... AT COURTESY MOTORS CHICO 2520 COHASSET RD. CHICO,CA 95973 THANK YOU KINDLY *TR

TL* THE CONTACT OWNS A 2003 BMW 325XI. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION AND WERE DETACHED FROM THE HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE HOUSING COMPARTMENT AND BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000.

TL* THE CONTACT OWNS A 2003 BMW 330I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE AIR BAGS DEPLOYED DUE TO DRIVING OVER A POT HOLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

I FILED A PREVIOUS COMPLAINT ON THIS WEB SITE, BUT IT HAS SINCE BEEN REMOVED. THE ODI# I WAS PROVIDED WAS 1011031. PLEASE ADVISE AS TO WHY THE COMPLAINT WAS REMOVED. *TR

TL* THE CONTACT OWNS A 2003 BMW 330I. THE CONTACT STATED THAT THE BRAKES SEIZED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN THEN THE EML WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL PUMP FRACTURED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 83,000.

BI-XENON HEADLIGHTS MANUFACTURED BY ZKW HAVE A SERIOUS DESIGN DEFECT. AFTER ONLY 80,000 MILES, THE HEADLIGHTS ARE ALMOST COMPLETELY INEFFECTIVE AT NIGHT TIME. UPON INSPECTION, THE REFLECTIVE BOWL IN THE HEADLIGHT ASSEMBLY WAS BURNT, BLACKENED AND MELTED. NOT ONLY IS THIS A SAFETY ISSUE FOR DRIVING AT NIGHT, BUT IT COULD POTENTIALLY BE A FIRE HAZARD. UPON DOING SOME RESEARCH, THIS APPEARS TO BE A SERIOUS PROBLEM, EVIDENCED BY MANY COMPLAINTS ON VARIOUS BMW MESSAGE FORUMS. SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE IT LEADS TO FIRE OR ACCIDENT. *TR

TL* THE CONTACT OWNS A 2003 BMW 325CI. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 BMW 330I. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THE FAILURE AS AN IGNITION CIRCUIT AIR BAG INDICATOR FAULT. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 9,692 AND THE CURRENT MILEAGE WAS 79,692.