2016 BMW 5 Series Complaint Log

The passenger air bag signal flashes on and off even when someone is seating on the passenger seat.

Air Bag warning light stays on.

The contact owns a 2016 BMW 528I. The contact stated while driving 50-60 MPH, there was smoke coming from underneath the hood and out of the exhaust pipes. The coolant temperature warning light and several other unknown warning lights were illuminated. The vehicle sputtered and stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the water pump had failed, causing several damages to the vehicle, including engine failure. The vehicle had not been repaired due to the cost. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

2016 BMW 528i with 65,000 miles. Oil leaking from pan and told by mechanic that premature failed oil pan gasket and warping of oil pan well known by the manufacturer but they refuse to address the problem leaving the repair bill for customers. Poor design should not be the purchaser's responsibility.

Do to the water pump recall and the water pump electrical connector on my vehicle, it is no longer in driving condition and has caused engine overheating and damage. I am still paying for a car I cannot drive. I need help

The contact owned a 2016 BMW 528I. The contact stated that while driving at 30 -35 MPH with the windows down, there was a smoke odor present. The contact pulled over into a parking lot and smoke was discovered coming from the front of the vehicle. The vehicle suddenly engulfed in flames as the contact was still seated in the vehicle. The contact was able to safely exit the vehicle. The fire department arrived on the scene and was able to extinguish the fire. The origin of the fire was unknown. It was unknown if a fire report was filed. No injuries were sustained. The vehicle was towed to an independent mechanic who determined that the vehicle was destroyed and the cause was unknown since the fire destroyed the front end of the vehicle including the dashboard and both front driver and passenger side door panels were melted. The dealer was not contacted. The manufacturer was not made aware of the failure. The VIN was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was unavailable. The failure mileage was 120,000. VIN tool confirms parts not available.

The contact owns a 2016 BMW 528I. The contact stated that when he started the vehicle, he heard an unusual rattling sound. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a stretched timing chain guide. The contact was informed that the timing chain needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 88,000.

I got a notice from the car that the restraint system was malfunctioning. It said to go ahead and wear my seatbelt and go to the nearest repair shop. This is distressing and should not have happened. I’m afraid to drive it. I have no other means of transportation. My life was destroyed by a near fatal car accident in 1994 as I was enrolling in medical school. An 18-wheeler pulled out on narrow 2-lane Hwy with no shoulder. It ran through a very dense pine forest in east Texas. The trailer had only a bicycle sized reflector, and it was caked with mud. He was invisible. I couldn’t see him until my headlights shone upon the trailer. What is that? A distance of 50-60 feet, at most? Brights weren’t on. It was drizzling and little wisps of road mist were floating above the road here and there. I slammed as hard as I could apparently. As I swerved into the oncoming lane, the driver behind me watched in horror as my headlights swept across the entire length of the trailer. There was nowhere to go. I slid under the trailer and hit the axle going 45 mph. No time to stop. The driver directly behind me was an off duty police officer. He got out and ran over to the truck to tell the driver to stop. He didn’t know he’d caused an accident. The off duty policeman checked my car to see if there were any survivors. He peered into the dark through my window and found me alive and conscious. The seatbelt was still wrapped around me but the force of impact caused it to pop out of its socket. My head snapped forward on impact. It hit the airbag with such force, it ruptured fully on one side. I have a brain injury, was in a light coma for over four years. My life was so thoroughly destroyed, I had not one thing left but my 2 dogs and a Bible. My house, car, job, the ability to live independently, my future, and my personality—the person I was for the first 24 years of my life—all gone. Family abandoned me. I couldn’t function. Seatbelts must do their job. And truck drivers can go to hell.

*drivers' restraint system t * There is a big possibility that airbags won't deploy when I need them to. *Confirmed by dealership *Yes vehicle has been inspected by BMW dealership. * There was no warning no other symptoms

The driver's side supplemental restraint warning light has come on and stays on. I have an appointment with my service center.

The contact owns a 2016 BMW 528I. The contact stated that there was an abnormal burning odor coming from the vehicle while at a stop. The contact detected fumes underneath the hood and there was oil on the alternator. The contact stated that the tires were replaced, but the vehicle was not aligned. The contact stated that the driveshaft had dropped and was making an abnormal rubbing sound. The oil light was illuminated. The vehicle was taken to an independent mechanic who determined that the rear differential needed to be replaced. The vehicle was repaired, but the failure recurred. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electricals System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer for a routine oil change and the contact was made aware of an oil leak. The vehicle was diagnosed again, and the contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 151,198. VIN tool confirms parts not available.

A recall campaign No. 21V-907 was issued for my car on November 19, 2021 for the EGR Cooler. In the past 6 months I've had to add engine coolant to the cooling system reservoir and I made sure it is not leaking on the ground. On 8-8-22 I had a check engine light(MIL) with a stored code of P2004 which indicated: Intake manifold runner control (IMRC) is stuck in the open position. According to your recall letter, an EGR Cooler leak could develop and the coolant could mix with the soot deposits in the intake manifold and under certain conditions it could result in a fire. I have experienced a reduction in engine power, a warning symbol of low engine coolant, and an unpleasant exhaust odor so I contacted Stevens Creek BMW in San Jose, CA and spoke to the Service Manager. He said they are not able to fix my car due to the BMW EGR Cooler not being available. Can you help?

The contact owns a 2016 BMW 535D. The contact received a recall notification for NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

CAR CAUGHT ON FIRE WHEN THE ENGINE WAS OFF FOR 2.5 HOURS. IT HAPPENED WHILE PARKED, IN MY APARTMENT COMPLEX PARKING LOT AND NO ONE WAS INSIDE THE CAR AT THE TIME.

THE HEAD UNIT OR THE CAR STOPPED WORKING. AS A RESULT, REAR VIEW CAMERA, ALL WARNING SYSTEMS OR THE CAR INCLUDING WARNINGS FOR LOW TIRE PRESSURE, WARNINGS FOR DISTANCE FROM OBJECTS IN FRONT, SIDE AND REAR ALL STOPPED WORKING. THIS IS A SAFETY ISSUE WITH ALL SAFETY FEATURES OF THE CAR WERE DISABLED. THIS IS THE SECOND TIME HEAD UNIT HAS STOPPED WORKING ON THE SAME CAR AND THE SECOND TIME WHEN THE HEAD UNIT NEEDED A REPLACEMENT. SEEMS LIKE A SYSTEMIC ISSUE AND SHOULD BE INVESTIGATED WITH BMWS.

BMW 528I 2016 CAR THAT IS LITTLE OVER 4 YEARS LESS JUST HIT 35K MILEAGE LOST ALL ITS FUEL INJECTORS, COILS AND PLUGS. BELOW IS THE SUMMARY OF DIAGNOSIS. 35146 FUEL INJECTORS FAULTY. CONFIRMED SES LIGHT IS ON. DME STORED SOURCED FROM THE VEHICLE MISFIRE FAULTS ON MULTIPLE CYLINDERS. DME ALSO STORED FAULT 118002 "MIXTURE TOO RICH," WORKED THROUGH TEST PLAN. PERFORMED ENGINE TEST AND MANUFACTURER AND BACKED BY DETERMINED CYLINDERS 1, 2, AND 4 INJECTORS FAULTY. DIAGCODE: ITS LIMITED WARRANTY. D1350 00000000 01 002. REMOVED ALL SPARK PLUGS AND FOUND SPARK PLUGS 2, 3, AND 4 FUEL SOAKED. RECOMMEND REPLACE ALL 4 FUEL INJECTORS AND SPARK PLUGS. ALSO RECOMMEND REPLACE ALL 4 IGNITION COILS AS A PREVENTATIVE TOTAL COST ESTIMATED IS AROUND $4500; BMW NORTH AMERICA IS NOT ACKNOWLEDGED THERE IS AN ISSUE WITH CAR OR MODEL

THE CAR HAS A PROBLEM WITH THE CV JOINTS, THIS HAS BEEN A PROBLEM SINCE PURCHASING THE CAR IN 10/19 - IF I TRY TO TURN THE STEERING WHEEL AT TIMES WHILE DRIVING IT WON'T TURN. THE BMW CERTIFIED DEALER STATES IT IS BOTH CV JOINTS AND BMW HAS BEEN RECALLING THEIR VEHICLES SINCE 2013 FOR CV JOINTS

MY PEOPLE IS MAKING A TAPPING NOISE FROM THE FRONT SUSPENSION AREA I HAVE TAKEN THE CAR TO THE DEALERSHIP ON FOUR DIFFERENT OCCASIONS AND THE LAST TIME WAS ON 6 9 2011 I WAS TOLD TO BRING THE CAR BACK WHEN THE NOISE IS ACTUALLY HAPPENING SO THE LEAD MECHANIC ASKED YOU ROLL WITH ME AND HEARD THE NOISE AND CONFIRMED THAT THERE WAS A PROBLEM I DROPPED THE CAR OFF AFTER TWO DAYS I WAS TOLD THAT THEY CANNOT FIND A PROBLEM DIRECTLY CONTRADICTING WHAT THE LEAD MECHANIC HAD TOLD ME I'M NOT SURE I'M NOT SURE WHAT'S GOING ON I'M ACTUALLY AFRAID TO DRIVE THIS CAR BECAUSE THIS NEWS HAS ACTUALLY GOTTEN WORSE AND LOUDER ALSO GET THIS NOISE WHILE MAKING TURNS IT'S ON A MISTAKE WELL NOISE AND MECHANIC HURTED I'M NOT SURE WHY IT'S NOT BEING TAKEN CARE OF I DON'T KNOW WHAT IT IS THANKS YOU HAVE WOULD BE GREATLY APPRECIATED

The contact owns a 2016 BMW 535D. The contact stated that the engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The approximate failure mileage was 65,000.

Bmw had recalled the n20 engine for timing chain guides replacement up to year 2015. The original timing chain guides were orange in color but also found to an inferior part from manufacturer. Bmw had replaced the original guides to a white color as supposed to a better product. Now then my 2016 model 528xi not only has the original orange color chain guides or let's say inferior part from manufacturer because my manufacturer date my car is 08/2015..

MY CAR IS SHOWING A WARNING SIGN PASSENGER RESTRAINT MALFUNCTION

MY 2016 BMW 550I XDRIVE M SPORT IS USING/BURNING ONE QUART OF OIL EVERY 750-800 MILES, THE ODOMETER READS 36,343 MILES, VERY LOW MILES FOR THIS CAR TO BE USING THAT MUCH OIL, I BOUGHT IT IN AUGUST OF 2019 WITH 34,654 MILES ON IT. YOU CAN SEE THAT I DON'T DRIVE IT THAT MUCH, HAVE NEVER HAD THE CAR ON ANY KIND OF TRACK. THE BMW DEALERSHIP IN SCHERERVILLE INDIANA SAYS THIS KIND OF OIL CONSUMPTION IS NORMAL.!!! THERE IS NO WAY THIS EXPENSIVE LUXURY CAR SHOULD BURN ANY KIND OF OIL WITH THIS LOW OF MILES. I REALLY WANT THIS COMPLAINT TO BE HEARD!! THANK YOU.

On January 29, 2020, while driving my 2016 BMW 5 Series under normal operating conditions, the engine compartment caught fire without warning. Smoke and flames originated from the engine bay while the vehicle was in motion. I was forced to pull over and exit the vehicle immediately. The fire spread rapidly, and the vehicle was declared a total loss. At the time, both my insurance carrier and BMW representatives inspected the vehicle, but no definitive cause was identified. In January 2026, I received notification that this same vehicle is subject to BMW Safety Recall Campaign No. 24V-608, which states that liquid from the positive crankcase ventilation system can drip onto the water pump electrical connector, potentially causing a short circuit and, in rare cases, an engine fire. This recall describes the same failure event that destroyed my vehicle, which occurred before any recall remedy was available.

I OWN A 2016 BMW 550I EQUIPPED WITH GOODYEAR EAGLE LS2 RUN FLAT TIRES. THE VEHICLE HAS 24,000 MILES AND THE TREAD IS SEPARATING ON THE TIRES.

The contact owns a 2016 BMW 528I. The contact stated that while attempting to activate the heating system, the heating system failed to activate. There was an abnormal coolant odor entering the vehicle through the vents. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would be available. The failure mileage was 137,000. VIN tool confirms parts not available.

REDUCTANT TANK SENSOR FAILURE

TIRES ARE COMING APART AND UNSERVICEABLE AT 19000 MILES OF NORMAL DRIVING CONDITIONS. THE TIRE SHOP TELLS ME THEY ARE CLEARLY DEFECTIVE

1 ST TIRE BLOWN 13000 MILES AT 45 MPH ON LAKE HAVASU CITY,AZ 2ND TIRE BLOWN 16000 MILES AT 65 ON 5FWY LOS ANGELES,CA AT 14 000 MILES HAD TO REPLACE A TIRE FOR A PUNTURE SO NO BIG DEAL BUT 3 GOODYEAR EAGLE LS 245/45R18 RUN ON FLAT BEFORE 20 000 MILES THATS A CONCERN SAFE TO DRIVE THE CAR

TAKATA RECALL,, 12-20-2017 I WAS IN A COLLISION. MY VEHICLE REAR ENDED A VEHICLE WHILE TRYING TO STOP. I WAS ALONE IN MY VEHICLE. THE DRIVER SIDE STEERING WHEEL AND KNEE AIRBAGS DEPLOYED. THE PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AND REAR SIDE CURTAIN AIRBAGS FAILED TO DEPLOY. BMW UPON MY REQUEST AND COMPLAINTS HAD THE VEHICLE CHECKED MY ONE OF THEIR ENGINEERS. WHO I WAS TOLD SAID THAT THE DRIVER SIDE CURTAIN AIRBAGS SHOULD NOT HAVE DEPLOYED. WHEN I ASKED THEM WHY WOULD THE PASSENGERS IF I WAS ALONE AND WAS TOLD OH THAT'S A SAFETY PRECAUTION DON'T WORRY ABOUT IT.

TAKATA RECALL. I HAVE RECEIVED A NOTICE ON 7/31/2017 OF A CLASS ACTION LAWSUIT REGARDING MY VEHICLE AND TAKATA AIR BAGS.; HOWEVER BMW HAS NOT ISSUED A RECALL TO FIX THE AIR BAG PROBLEM. IS BMW OBLIGATED TO FIX THE AIR BAG PROBLEM REGARDLESS IF I JOIN THE SUIT OR NOT?

CAR SOLD IN MINNEAPOLIS, MN WITH "SUMMER" TIRES. DISCLOSURE ON STICKER = "WHEEL & TIRE SET STYLE 464M GR." NO DISCUSSION FROM SALESPERSON ON RISKS OF SUMMER TIRES IN WINTER CONDITIONS. CAR IS NOT SAFE TO DRIVE ON ANY FORM OF ICE / SNOW, WHICH IS OFTEN HALF THE YEAR IN MN.