2019 BMW 5 Series Air Bags & Restraints Problems

The contact owned a 2019 BMW 530E. The contact stated that while stopped due to traffic, the vehicle was rear-ended causing the contact to crash into the vehicle in front. During the impacts, the contact hit his head, and was unconscious. The contact does not remember if it was the steering wheel or the windshield where he hit his head. The only air bags deployed were the side air bags but no frontal. The rear-end damage to the vehicle was severe as the entire trunk was destroyed. No warning lights were illuminated. A police report was filed. The vehicle was towed to an impound lot. The contact was transferred to the hospital via ambulance. The daughter who was seated in the front passenger side sustained back and leg injuries that required pain medicine and an x-ray for medical attention. The contact sustained a bruise on his nose, ribs, neck, and lower back, and had a headache. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and advised that a callback was scheduled. The failure mileage was approximately 15,000.

The passenger restraint system is malfunctioning and dealer not covering the cost. It’s a defect in the component and a clear safety issue.

The contact owns a 2019 BMW 540i. The contact stated while driving at various speeds, the vehicle stalled without warning while depressing the accelerator pedal. The contact stated that while attempting to park the vehicle, the failure recurred. The contact continuously depressed the accelerator pedal and the vehicle lunged forward and collided with a barrier and crashed into his neighbor's vehicle. The air bags failed to deploy upon impact. The contact was not treated for any injuries. A police report was not filed. The contact had taken the vehicle to an independent mechanic who discovered that the lower section of the accelerator pedal was fractured. The manufacturer was notified of the failure and agreed to pay for a portion of the repair. The contact received a letter that stated that the manufacturer agreed to pay for the accelerator pedal replacement however, by accepting the payment, the manufacturer would absolve themselves of any responsibility for any damages caused by the defective accelerator pedal. The contact had not agreed to the terms of the agreement of the letter. The vehicle was repaired out of pocket. The failure mileage was 18,000.