2004 BMW 7 Series Complaint Log

TL* THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED. ON A SEPARATE OCCASION, THE VEHICLE WAS PARKED, BUT BEGAN TO ROLL BACKWARD OUT OF A GARAGE. THE CONTACT STOPPED THE VEHICLE BY ENGAGING THE EMERGENCY BRAKE AND ALL OF THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,071.

TL*THE CONTACT OWNS A 2004 BMW 760LI. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE STALLED APPROXIMATELY FIVE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED BOTH HIGH PRESSURE FUEL PUMPS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

OWNER OF '04 745I AS OF 4/8/11. LAST MONTH RECEIVED NOTICE STATING "DEFAULT IN DRIVER RESTRAINT SYSTEM & AIRBAG ILLUMINATED CONSTANTLY & MESSAGE STATING AIRBAG MAY NOT OPERATE." TOOK A TRIP TO MISSOURI LAST WK & RECEIVED A NOTICE THAT THERE'S A FAULT IN PASS RESTRAINT SYSTEM, RED ILLUMINATED LIGHT, AIRBAG MAY NOT OPERATE." BMW STATED THAT THEY WOULD HAVE TO HOOK IT UP TO A MACHINE ($225) TO READ THE CODE AND THAT IT MAY BE FROM PEOPLE MOVING AROUND IN THE SEAT AND THAT AFTER RETRIEVING THE CODE, THE LABOR & PARTS COULD RANGE FROM $250-$3000. *TT

I PURCHASED A 2004 BMW 745 LI FROM LEXUS DEALERSHIP IN MD, I DROVE TO FAYETTEVILLE, NC BECAUSE IM IN THE MILITARY. 1 WEEK AFTER BEING HOME AT FT BRAGG I STARTED THE CAR IN THE MORNING AND THEN THE TRANSFAIL SAFE LIGHT CAME ON WHEN I ARRIVED AT WORK. 4/12/2011 WHILE DRIVING TO WORK IN FULL HEAVY TRAFFIC THE COOLANT LIGHT CAME ON WITH A YELLOW INDICATOR AND TOLD ME TO DRIVE MODERATELY. WHILE TRYING TO DRIVE TO A GAS STATION THE RED INDICATOR CAME ON AND TOLD ME TO STOP SAFELY AND THIS IS WHILE IN TRAFFIC. THIS COMPUTER IS ALWAYS SAYING SOMETHINGS WRONG WHEN ITS NOT AND IM AFRAID THAT WHEN SOMETHING IS REALLY WRONG I WONT KNOW IF IT IS LEGITIMATE. I CHECKED THE COOLANT LEVEL AND IT WAS FULL. OIL WAS A LITTLE LOW BUT NO INDICATOR CAME ON FOR THAT. STARTED THE CAR BACK UP AND IT DROVE FINE. THERE NEEDS TO BE A RECALL ON THESE COMPUTERS IN BMW CARS. THESE COMPUTER PROBLEM CAN BE A PLOY TO CONSTANTLY PURGE MONIES FROM CONSUMERS POCKET PLEASE HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SOFT AND EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WOULD NOT STOP IMMEDIATELY WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE DEALER ALSO STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED ACCORDING TO RECALL 10V446000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM). THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.

TL* THE CONTACT OWNS A 2004 BMW 760LI. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ECM UNIT WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V344000 (POWER TRAIN) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

TL*THE CONTACT OWNS A 2004 BMW 760LI. WHILE DRIVING ABOVE 50 MPH, THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE EXCESSIVELY AND THEN STALL WITHOUT WARNING SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 04V344000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM). BOTH THE DEALER AND MANUFACTURER ADVISED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE PREVIOUS RECALL AND OFFERED NO ADDITIONAL ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGES WAS 51,600 AND THE FAILURE MILEAGES WAS 51,550.

NUMEROUS WARNING LIGHTS INCLUDING "POSSIBLE TRANSMISSION FAILURE" AND "LOSS OF STABILITY CONTROL" LIT UP ON MY 2004 BMW 745LI. THE VEHICLE LOST ITS ABILITY TO ACCELERATE, WHICH EXTREMELY DANGEROUS IN THE HIGH TRAFFIC SITUATION I WAS EXPERIENCING ON THE HIGHWAY. THIS FAILURE IS IN ADDITION TO NUMEROUS WARNING INDICATOR LIGHTS THAT APPEAR INTERMITTENTLY IN THE VEHICLE AND THEN RESET THEMSELVES ONCE THE VEHICLE IS TURNED OFF AND RESTARTED. THE DIAGNOSIS BY BMW WAS THAT THE MECHATRONIC UNIT ON THE TRANSMISSION HAD FAILED (AFTER ONLY 70,000 MILES, THIS IS BARELY THE BREAK IN PERIOD FOR THESE VEHICLES). THE TOTAL REPAIR COST WAS QUOTED AT $5,000. THE MACHATRONICS UNIT WAS REPLACED AND SEEMS TO BE WORKING FOR NOW. UPON READING UP ON ISSUES RELATED TO THE BMW 745LI IT IS AMAZING THAT NO MAJOR RECALL HAS BEEN INITIATED ON ITS ELECTRICALS, TRANSMISSION, AND COMPUTERIZED CONTROL SYSTEMS. ALL OF THESE SEEM LIKE HUGE SAFETY CONCERNS AS THE VEHICLE TENDS TO FAIL WHILE IN TRAFFIC. *TR

TL* THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V446000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM) AND BEGIN TO LEAK OIL ABNORMALLY TWO MONTHS AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THEY PERFORMED A DIAGNOSTIC AND DETERMINED THAT THE OIL LEAK WAS COMING FROM THE VACUUM PUMP. THE CONTACT SECURED AN APPOINTMENT WITH THE DEALER AND WAS AWAITING POSSIBLE REPAIRS. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 100,130. UPDATED 06/01/11*LJ UPDATED 06/02/11

TL*THE CONTACT OWNS A 2004 BMW 745LI. WHILE DRIVING APPROXIMATELY 50 MPH THE CONTACT NOTICED THAT THE AIR BAG DRIVER RESTRAINT SYSTEM FAULT LIGHT ILLUMINATED. THE DEALER WAS CONTACTED AND STATED THAT IT MIGHT BE A PROBLEM WITH THE SENSOR AND AN APPOINTMENT WAS SCHEDULED FOR A DIAGNOSTIC TEST. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED. THE CONTACT MENTIONED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT AND RESUMED NORMALLY. THE FAILURE RECURRED ON SEVEN SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 73,245. UPDATED 5/8/14*CN THE CONSUMER STATED THE ENGINE KEPT RUNNING AND DID NOT DIE.

TL*THE CONTACT OWNS A 2004 BMW 745I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER10V446000, SERVICE BRAKES, HYDRAULIC POWER ASSIST VACUUM AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER INFORMED THE CONTACT THAT THE BRAKE VACUUM PUMP WAS LEAKING AND NEEDED TO BE REPLACED AND IT WAS NOT A PART OF THE RECALL. THE CONTACT STATED THAT REPLACING THE HOSE WOULD ONLY BE A TEMPORARY REPAIR THAT WOULD CAUSE FUTURE PROBLEMS. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 58,500.

I STARTED MY BMW 745I TO WARM IT UP ALONG WITH THE HEATED SEATS. CAME OUT OF MY HOUSE THREE MINUTES LATER TO LEAVE AND SMELLED SOMETHING BURNING ON THE INSIDE OF THE CAR. I LOOKED AROUND BUT DIDN'T SEE ANYTHING OUTRIGHT OBVIOUS. I STARTED TO DRIVE AWAY WHEN I FELT BURNING SENSATION TO MY LEFT SIDE. I TURNED TO LOOK AND SAW THAT SEAT HEATER WAS BURNING THROUGH THE LEATHER ON THE LEFT SIDE OF THE BACK OF THE SEAT. I MADE LEFT A MESSAGE WITH A SERVICE REP AT "NEW COUNTRY BMW" OF HARTFORD,CT WITH NO RETURN CALL WITHIN 24 HOURS AS THERE ANSWERING SERVICE PROMISES. I THEN BROUGHT THE VEHICLE TO "NEW COUNTRY BMW" OF HARTFORD, CT WHERE THE SERVICE REP TOLD MYSELF HE HAD "NEVER HEARD OF THERE BEING A SEAT HEATER RECALL". *TR

TL*THE CONTACT OWNS A 2004 BMW 745I. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE REPAIR AND THE TECHNICIAN DETECTED OIL LEAKING FROM THE BRAKE VACUUM PUMP INTO THE ENGINE. THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V446000 (SERVICE BRAKES, HYDRAULIC: POWER ASSIST: VACUUM). IN CONJUNCTION TO THE RECALL REPAIR THE BRAKE VACUUM PUMP WAS REPLACED AT THE OWNER'S EXPENSE. THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT SUFFICIENT AND FAILED TO CORRECT THE PROBLEM. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

I AM THE OWNER OF A 2004 BMW 745I. I RECEIVED A LETTER IN NOVEMBER 2010 FROM BMW STATING THAT THERE WAS RECALL ON BRAKE VACUUM PUMP. ON NOVEMBER 11 2010 BEFORE RECEIVING THIS RECALL LETTER. I HAD REPAIRS DONE TO MY BRAKE VACUUM PUMP. WHEN I CALLED BMW TO GET MY MONEY REFUNDED THEY BASICALLY TOLD ME "IT WAS DIFFERENT." I WAS CHARGED OVER 6,000 DOLLARS FOR THIS SERVICE. I HAVE SPOKEN TO SEVERAL PEOPLE AND WAS GIVEN DIFFERENT NUMBERS TO TRY TO GET MY MONEY BACK AND HAVE BEEN UNSUCCESSFUL. I ALSO NOTICED ON A FEBRUARY 2011 ST. PETE TIMES ISSUE BMW WAS FINED $3MILLION DOLLARS FOR DELAYING RECALLS. I HAVE ALL DOCUMENTATIONS TO SUPPORT MY ARGUMENT TO INCLUDE THE ARTICLE OF THE ST. PETE TIMES. *TR

HARD TO START, CRANKS FOR A WHILE TILL IT BUILDS UP PRESSURE THEN STARTS. IDLES ROUGH AND SOMETIMES DIES WHEN SITTING AT STOP LIGHT, AND SPUTTERING POWER AT TIME WHEN TAKING OFF, ALSO WHEN IT STALLS WHILE DRIVING IT IS A TOTAL LOSS OF POWER FOR STEERING AND OTHER CONTROLS, VERY DANGEROUS WHEN IT HAPPENS. BMW STATES IT IS THE HIGH PRESSURE FUEL PUMP AND THE PART IS $2,700 + 1300 LABOR. THIS IS THE FLAGSHIP CAR FOR BMW. PLEASE RECALL AND REPLACE BOTH PUMPS BEFORE SOMEONE GETS KILLED. WHY SHOULD ONE HAVE TO PAY A HIGH AMOUNT OF MONEY FOR A CAR THAT HAS A KNOWN DEFECT AND IS NOT BEING ADDRESSED. *TR

TL* THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT STATED THAT WHILE DRIVING 30 MPH AND ATTEMPTING TO MERGE ONTO THE HIGHWAY, THE TRANSMISSION SAFE MODE ACTIVATED AS THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT ALSO MENTIONED THAT THE DYNAMIC DRIVE WARNING LIGHT ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THE CONTACT STATED THAT THE TRANSMISSION CONTROL MODULE COULD POSSIBLY BECOME DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000 AND THE CURRENT MILEAGE WAS 120,000. *TR

TL*THE CONTACT OWNS A 2004 BMW 745LI. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT PASSENGER SEAT SENSOR WAS REPLACED. THE FAILURE OCCURRED AGAIN A FEW MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT A SOFTWARE UPGRADE WAS NEEDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 68,000.

TL* THE CONTACT OWNS A 2004 BMW 745I. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE BRAKES WERE APPLIED. THE BRAKE PEDAL HAD BECOME INCREASINGLY DIFFICULT TO DEPRESS AND RESULTED IN AN ABNORMALLY SIGNIFICANT INCREASE IN BRAKING DISTANCE AND TIME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE BRAKE VACUUM PUMP NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED THREE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.

THE ENGINE OIL FILTER DRAIN PLUG IS INSUFFICIENT, CAUSING A LARGE LOSS OF OIL TO LEAK. THIS HAS AFFECTED AND DAMAGED THE TRANSMISSION. *TR

VEHICLE TYPE IS A 2004 745LI BMW V-8 6 SPEED TRANSMISSION. WHEN THE CAR IS IN 5TH GEAR THE CAR HICCUPS LIKE IT WANTS TO UP SHIFT BUT THEN DOES NOT. IT CAUSE THE CAR IT JERK EVERY 3 TO 5 SECONDS WHEN IN 5TH GEAR. WHEN THE CAR IS IN ANY OTHER GEAR IN DOES NOT DO THIS. I HAVE HAD A TRANSMISSION FLUID COMPLETELY CHANGED OUT. IN WHICH THE FLUID SMELLED BURNT AND LOOKED BROWN IN COLOR. BMW SAYS THAT IT IS A LIFE TIME FLUID (IT IS NOT). WHEN THE CAR IS ACCELERATING THROUGH 5TH GEAR IT DOES NOT DO THE PROBLEM EITHER. THERE IS SOMETHING CLEARLY WRONG WHICH THE TRANSMISSION. I HAVE TAKING THE CAR TO TWO INDEPENDENT TRANSMISSION SHOPS AND THEY HAVE NO IDEA. I HAVE LEARNED THAT THE CAR WILL STAY IN 6TH GEAR AT 45 MPH AND NORMALLY CRUISE IN THE CITY IN 4TH GEAR AT LOWER SPEEDS AND AVOID 5TH GEAR WITH THE USE OF THE MANUAL SHIFTS ON THE STEERING WHEEL. ALSO, THE DYNAMIC DRIVE SYSTEM FAILS ABOUT ONCE A MONTH IN WHICH YOU CAN TURN THE CAR OFF AND ON AGAIN AND THE CAR DYNAMIC DRIVE SYSTEM WORKS FINE FOR A MONTH OR SO. THIS CAUSES THE CAR CHASSIS TO ROLL WHEN CORNERING. DURING THIS TIME OF FAILURE THE STEREO MAKES ODD NOISES IN WHICH I THINK IT IS BECAUSE THE STEREO VOLUME IS SET TO GET LOUDER AS THE CAR SPEED INCREASES. THESE ISSUES ALL TEND TO HAPPEN AT THE SAME TIME. *TR

TL*THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT STATED THAT THE VEHICLE WAS STALLING WHILE DRIVING 5 MPH. IN ADDITION, THE AIR BAG, ENGINE, AND TRANSMISSION WARNING LIGHTS ILLUMINATED. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE TRANSMISSION SAFETY MODULE FAILED. THE REPAIR COST WAS ESTIMATED AT $1,200. THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V344000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE); THEREFORE, THEY WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 136,000.

WHILE DRIVING ON THE INTERSTATE THE REAR PASSENGER SIDE DOOR OPENED SLIGHTLY ON ITS OWN, AND THE SOFT CLOSE DOORS MUST HAVE REACTED AND CLOSED IT BACK SHUT. *TR

TRANSMISSION HAS BEEN FAILING ON MY 2004 754LI THE FIRST YEAR I PURCHASED IT. I HAVE SENT TO THE VIST BMW IN CYPRESS CREEK FLORIDA OVER 20 TIMES IT STAYED IN THE THEIR HANDS FOR WEEKS ON END AND ALWAYS TOLD ME THERE IS NOTHING WRONG WITH IT. FOR YEARS IT WAS A CONSTANT CHORE TO DRIVE 30 MILES TO THEIR FACILITY AND FOR THEM TO INSPECT MY COMPLAINT TO SIMPLY TO TELL ME THAT THERE IS NOTHING WRONG WITH IT. LOW AND BEHOLD MY WARRANTY EXPIRED AND WHEN I WENT THERE AGAIN, THEY SAID " WELL IT SEEMS LIKE YOUR TRANSMISSION IS SLIPPING AND WOULD NEED EXTENSIVE REPAIRS". IMMEDIATELY, I COMPLAINED AND BEGAN TO REQUEST SUPERVISORS. THEY ONCE AGAIN CONTACTED THE BMW NORTH AMERICA SUPERVISOR WHO SAID THEY WILL NOT WARRANTY THIS COMPLAINT REGARDLESS OF THE DOCUMENTED HISTORY. I HAVE WASTED OVER 100 DAYS OF MY CAR BEING IN THE SHOP AND AT THIS POINT I CANNOT DRIVE MY CAR BECAUSE THE TRANSMISSION IS CONSTANTLY FAILING AND THE CAR IS NOT DRIVABLE. I PAID CLOSE TO 90K FOR THIS VEHICLE AND PLENTY OF ADDITIONAL MONIES FOR RENTALS AND ADDITIONAL REPAIRS DUE TO THE INABILITY OF THE CARS TRANSMISSION TO FUNCTION PROPERLY. I DON'T KNOW WHAT TO DO...PLEASE HELP IN THIS ECONOMY THE CAR'S VALUE HAS DEPLETED AND WITHOUT A PROPER TRANSMISSION IT IS ALMOST WORTHLESS. *TR

TL*THE CONTACT OWNS A 2004 BMW 745LI. THE AIR BAG LIGHT ILLUMINATED WHICH INDICATED THAT THERE WAS NO PASSENGER IN THE FRONT SEAT. THE DEALER STATED THAT THE OCCUPANT DETENTION SYSTEM NEEDED TO BE REPROGRAMMED. THE DETENTION SYSTEM WAS RESET; HOWEVER, THE LIGHT REMAINED ILLUMINATED. THE CONTACT IS RESPONSIBLE FOR PURCHASING THE REPAIR PART THAT WILL PROGRAM THE COMPUTER. RECALL 04V379000 FOR THE SEATS IS RELATED TO THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 67,000 AND CURRENT MILEAGE WAS 71,000. UPDATED 12/22/09. *LJ THE SENSOR IN THE PASSENGER SEAT DID NOT DETECT A PERSON SITTING IN THE SEAT. UPDATED 12/29/09. *JB

TL* THE CONTACT OWNS A 2004 BMW 745LI . THE CONTACT STATED WHILE DRIVING 75 MPH THE ABS LAMP ILLUMINATED, THE VEHICLE STARTED JERKING VIOLENTLY AND THE BRAKES AND THE STEERING WHEEL LOCKED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED. IN ADDITION, AFTER THE DRIVER WAS ABLE TO TURN THE VEHICLE BACK ON THE TRANSMISSION SAFE MODE WOULD NOT DISENGAGE. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE ALTERNATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THREE YEARS AGO, THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE IS 86,000. UPDATED 9/13/11 *CN UPDATED 09/28/11

VEHICLE:2004 BMW 745LI DEFECTIVE EQUIPMENT: SEVAS S-10 WHEELS AFTER TRAVELING ABOUT TWO HOURS GOING 65MPH ALL OF THE SUDDEN I HEAR A LOUD POP AS MY VEHICLE STARTS TO SWERVE. I SAW SPARKS AND HEARD MORE GRINDING NOISES. LUCKILY TRAFFIC WAS LIGHT AND I WAS ABLE TO AVOID AN ACCIDENT. AS I PULLED TO SHOULDER, IT WAS APPARENT WHAT HAD HAPPENED, MY WHEELS JUST FELL APART. AFTER ABOUT TEN MINUTES A POLICE OFFICER STOPPED BY AND CALLED A WRECKER. THE FOLLOWING DAY I REPLACED THE DAMAGED SEVAS S-10 WHEELS WITH MY FACTORY WHEELS AND REALIZED JUST HOW BAD IT COULD'VE BEEN. THE WHEELS WERE COMPLETELY SEVERED THE ONLY THING HOLDING THE WHEELS TOGETHER WERE THE TIRES, WHICH THEMSELVES WERE BADLY DAMAGED. THE INCIDENT CAUSE DAMAGE TO THE TPMS, LEFT REAR STRUT AND GASHES IN THE WHEELS WELLS AND UNDERBODY CARRIAGE. *TR

WHEN VEHICLE COMES TO A COMPLETE STOP ON AN INCLINE WITH THE STEERING WHEEL TURNED FULL CHOCKED TO EITHER THE LEFT OR RIGHT THE STEERING WHEEL FREEZES AND CANNOT BE TURNED TO THE OPPOSITE DIRECTION. IT WILL NOT FREE UP UNTIL I SHIFT THE TRANSMISSION IN REVERSE AND BACK UP A FEW FEET. AT THAT POINT IT WILL UNFREEZE WITH A JERK AND OPERATE CORRECTLY. THIS HAS HAPPENED ON ABOUT 6 OCCASIONS. I NOTIFIED THE LOCAL DEALER WHERE I PURCHASED THE CAR, USED WITH 52,000 MILES. IT NOW HAS 55,000 MILES AND I'VE HAD THE VEHICLE FOR ABOUT 9 MONTHS. THE DEALERS SERVICE SHOP COULD NOT DUPLICATE THE FAILURE AND COULD NOT FIND ANY ERROR CODES IN THE OBD. I BELIEVE THAT THE VEHICLE HAS TO BE ON AN INCLINE, WHICH IS THE CASE WITH MY DRIVEWAY, WHERE IT HAPPENED 4 OF THE 6 TIMES. THE MOST RECENT INCIDENCE HAPPENED ON MY NEXT DOOR NEIGHBOR'S DRIVEWAY WHICH ALSO HAS A MODERATELY STEEP INCLINE. *TR

WHEN VEHICLE COMES TO A COMPLETE STOP ON AN INCLINE WITH THE STEERING WHEEL TURNED FULL CHOCKED TO EITHER THE LEFT OR RIGHT THE STEERING WHEEL FREEZES AND CANNOT BE TURNED TO THE OPPOSITE DIRECTION. IT WILL NOT FREE UP UNTIL I SHIFT THE TRANSMISSION IN REVERSE AND BACK UP A FEW FEET. AT THAT POINT IT WILL UNFREEZE WITH A JERK AND OPERATE CORRECTLY. THIS HAS HAPPENED ON ABOUT 6 OCCASIONS. I NOTIFIED THE LOCAL DEALER WHERE I PURCHASED THE CAR, USED WITH 52,000 MILES. IT NOW HAS 55,000 MILES AND I'VE HAD THE VEHICLE FOR ABOUT 9 MONTHS. THE DEALERS SERVICE SHOP COULD NOT DUPLICATE THE FAILURE AND COULD NOT FIND ANY ERROR CODES IN THE OBD. I BELIEVE THAT THE VEHICLE HAS TO BE ON AN INCLINE, WHICH IS THE CASE WITH MY DRIVEWAY, WHERE IT HAPPENED 4 OF THE 6 TIMES. THE MOST RECENT INCIDENCE HAPPENED ON MY NEXT DOOR NEIGHBOR'S DRIVEWAY WHICH ALSO HAS A MODERATELY STEEP INCLINE. (*** UPDATE***) LOCAL DEALERSHIP CONTACTED THE FACTORY IN GERMANY AND WAS TOLD THAT A FIX WAS TO INSTALL 'BUMPERS" ON EACH END OF THE STEERING MECHANISM THAT WOULD PREVENT THE WHEELS FROM TURNING TOO FAR AND RIDING UP ONTO THE FACTORY INSTALLED STEERING STOPS. THE DEALER OBTAINED THE "BUMPERS" AND INSTALLED THEM AT NO CHARGE. I WAS TOLD THAT I'D RECEIVE PAPERWORK ON THE MODIFICATIONS SOON. *TR

TL* THE CONTACT OWNS A 2004 BMW 745I SERIES. THE CONTACT STATED HE WAS NOT ABLE TO SEE OUT OF THE DRIVER SIDE REARVIEW MIRROR. THE CONTACT STATED THAT THE PLASMA FRACTURED FROM THE MIRROR CAUSING THE MIRROR TO BECOME CLEAR AND DARK WITH CIRCLE SPOTS THAT CREATED A DOUBLE VISION. THE DEALER ADVISED THAT HE WOULD HAVE TO PAY FOR THE MIRROR REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 88,000.

SHORTLY AFTER PURCHASE OF A USED 2004 BMW 745LI, THE AIRBAG LIGHT REMAINED ILLUMINATED AND THE PASSENGER OCCUPANCY LIGHT REMAINED ILLUMINATED AT ALL TIMES. CAR WOULD NOT PASS INSPECTION, THEREFORE I PAID $1700 TO BMW OF SILVER SPRING TO HAVE THIS CORRECTED. *TR

TL*THE CONTACT OWNS A 2004 BMW 745I. THE CONTACT STATED THAT THE ENGINE WOULD OVERHEAT AND THE VEHICLE WOULD SHUT DOWN AND LOSE POWER. THE SAFETY MECHANISM IN THE VEHICLE WOULD SHUT DOWN IF IT SENSED A FAILURE WITH THE VEHICLE. THE FAILURE OCCURRED A TOTAL OF THREE TIMES WHILE DRIVING 40 MPH. ON ONE OCCASION, SHE WAS ABLE TO DRIVE TO THE DEALER AROUND THE CORNER AND THE OTHER TWO TIMES, SHE HAD TO HAVE THE VEHICLE TOWED TO THE DEALER. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE BECAUSE THE CODE WAS LOST. THE CONTACT SHOWED THE MECHANIC PICTURES OF THE MESSAGE ON THE INSTRUMENT PANEL THAT READ, "DO NOT DRIVE, ENGINE OVERHEATING, TURN ENGINE OFF". THE CONTACT WAS INFORMED THAT A NEW BATTERY WAS NEEDED AND SHE WOULD HAVE TO PAY $600. SHE DID NOT BELIEVE THAT THE ISSUE CENTERED AROUND THE BATTERY. THE MANUFACTURER STATED THAT BECAUSE NO CODE DISPLAYED, THEY COULD NOT ASSIST. THE CURRENT MILEAGE WAS APPROXIMATELY 70,000 AND FAILURE MILEAGE WAS APPROXIMATELY 44,827. UPDATED 09/17/08.*LJ UPDATED 09/25/08. *JB

TL*THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT RECEIVED A WARNING FROM THE COMPUTER TO ENGAGE HIS SEAT BELT. THE SEAT BELTS WERE ALREADY ENGAGED, HOWEVER, HE CONTINUED TO RECEIVE THE MESSAGE. THE DEALER STATED THAT THERE WAS A GLITCH IN THE PROGRAM AND THEY WOULD NEED TO SERVICE THE COMPUTER. APPROXIMATELY THREE WEEKS LATER, THE FRONT PASSENGER SEAT CAUGHT FIRE. THE DEALER DID NOT PROVIDE AN EXPLANATION AS TO THE CAUSE OF THE FIRE. THE DEALER REPLACED THE LEATHER AND WIRING IN THE FRONT SEAT. THE CONTACT WAS INJURED. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 51,200.

DRIVER'S SEAT OCCUPANT DETECTION SENSOR MALFUNCTION. THERE WERE NO UNTOWARD INCIDENTS EXCEPT THAT I HAD TO DRIVE ABT. 65 MILES, MISS MY OFFICE HOURS, UNABLE TO USE THE CAR FEARLESSLY, AND PUT MYSELF IN DANGER.THE RECALL IN YOUR REPORT DID NOT INCLUDE MY CHASSIS NUMBER(DS54945), WHICH I PURCHASED 23 NOV 2004.

VEHICLE BECAME HARD TO CONTROL, AND CONSUMER WAS ABLE TO CONTAIN IT. AFTER COMING TO A FULL STOP REAR DRIVER'S WHEEL CONTINUED TO SPIN. VEHICLE HAD TO BE TOWED, AND NO DEFECTS WERE FOUND.*AK

AFTER TWO WEEKS OF PURCHASE, THE VEHICLE WENT INTO NEUTRAL MODE WITH THE GEAR SHIFT STILL IN DRIVE WITHOUT WARNING. THE CONSUMER COASTED THE VEHICLE TO THE SIDE OF THE ROAD. ON A SEPARATE OCCASION, THE POWER STEERING FAILED AND BECAME DIFFICULT TO OPERATE FOR DIRECTIONAL CONTROL TWICE. ON BOTH ITEMS THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE DETAILS. *JB THE CONSUMER WAS TOLD THERE WAS A 9/1/04 RECALL NOTICE TO REPROGRAM THIS MODEL VEHICLE. THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT DURING THIS RECALL PERIOD. *TC

HELLO, SOMETHING SIMPLY MUST BE DONE ABOUT THESE CARS WITH THE EXTREMELY BRIGHT, OFTEN BLUE IN COLOR HEADLIGHTS! THEY ARE A SAFETY HAZARD! AT THE VERY BEST THEY ARE DISTRACTING AND IRRITATING. IT IS HARD FOR ME TO BELIEVE SOME OF THESE LIGHTS ARE LEGAL, BUT THEY APPARENTLY ARE. IT SEEMS INCREASING NUMBERS OF NEW CARS, MOSTLY IMPORTS, ARE EQUIPPED WITH THEM FROM THE FACTORY. FROM WHAT I'VE BEEN ABLE TO SEE, THE BMWS ARE THE WORST. AUDI, ACURA, LEXUS, INFINIT, NISSAN, CADILLAC ESCALADE AND CHRYSLER PACIFICA ARE ALSO PRETTY BAD. I AM SURE THE DRIVERS OF THESE VEHICLES CAN SEE MUCH BETTER WITH THESE EXTREME HEADLIGHTS. BUT THEIR BEING ABLE TO SEE BETTER SHOULD NOT CAUSE OTHER MOTORISTS TO BE BLINDED! PLEASE!!!!!!! DO SOMETHING ABOUT THIS!!!!!! ONE MORE NOTE: I APOLOGIZE FOR THAT VIN NUMBER. I DO NOT HAVE A VIN NUMBER TO PROVIDE AND THIS WAS THE ONLY THING I COULD GET IT TO ACCEPT SO I COULD SUBMIT THIS. CRAZY, EH?! ANYWAY, I APOLOGIZE FOR THAT!!!!!!!!! SINCERELY; ALLEN H. DUNKIN 4492 QUARTER HORSE DRIVE NE ROSWELL, GEORGIA 30075 ALLENHDUNKIN@CS.COM. *AK

I PURCHASED A 2004 BMW 745LI ON JULY 1, 2004. A WEEK LATER, I WAS CALLED AND TOLD OF THIS RECALL. I'M NOW TOLD THAT IT WILL TAKE A MONTH TO EVEN GET A PART FOR THIS CAR. I FEEL THAT BMW KNEW OF THIS DEFECT PRIOR TOP DELIVERING ME THIS CAR AND THEREFORE, SOLD ME A DEFECTIVE PRODUCT. I WOULD LIKE TO KNOW, EIF YOUR RECORDS REFLECT WHEN BMW KNEW OF THIS DEFECT.I ALSO DO NOT FEEL THAT A MONTH IS NOT A SUFFICINET TIME TO REPLACE THIS ONE PART. WHEN I CALLED BMW, THEY TOLD ME THAT THE CARS REGISTERED IN GERMANY WILL BE REPAIRED FIRST. THIS IS WRONG, WE SHOULD GET BETTER TREATMENT FROM BMW AS WE REPRESENT THEIR LARGEST MARKET SEGMENT. IS THERE ANY PROVISION UNDER OUR LAWS THAT WOULD MAKE THEM HAVE TO EITHER GIVE US PREFERENTIAL TREATMENT OR AT LEAST EQUAL TREATMENT IN EFFECTUATING THESE REPAIRS? I PERSONALLY WOULD LIKE TO HAVE THEM EITHER MORE QUICKLY REPAIR MY VEHICLE, OR REPALCE IT, OR RELEASE ME FROM THE LEASE CONTRACT. THEY DON'T SEEM TO WANT TO DO ANYTHING OTHER THAN TELL ME THEY'RE SORRY. MEANWHILE, I'M PAYING $1,4000 PER RMONTH (ALREADY MADE 2 PAYMENTS) AND HAVEN'T EVEN BEEN ABLE TO PUT 800 MILES ON THE CAR. PERHAPS YOU CAN HELP.*AK

WHILE DRIVING AT 45 MPH CONSUMER HEARD A LOUD BANG OUTSIDE OF THE VEHICLE. CONSUMER PULLED OVER AND INSPECTED THE VEHICLE, BUT COULD NOT FIND A PROBLEM. A DAY LATER, THE CHECK ENGINE LIGHT CAME ON AND REMAINED ON. DEALER FOUND THAT THE FENDER COVER CAME OFF, AND COULD BE THE CAUSE OF THE CHECK ENGINE LIGHT BEING ON.*AK

THE HORN DID NOT WORK. AFTER COMPLAINING TO THE DEALER FOR MORE THAN 5 MONTHS. THE MANUFACTURER WAS CONTACTED AND THEY TOLD HIM THAT THE HORN ONLY WORKED IN CERTAIN PLACES BECAUSE OF THE AIR BAG. *JB THE MANUFACTURER WAS CONTACTED ABOUT THE HORN PROBLEM. THE MANUFACTURER TOLD THE CONSUMER THAT THE STEERING WHEEL WAS DESIGNED SPECIFICALLY FOR THE WAY THE AIR BAG IS SITUATED AND UNFORTUNATELY NO ADJUSTMENTS COULD BE MADE TO THE DESIGN OF THE STEERING WHEEL. *NM

CONSUMER 2004 BMW 745 LI CAR PHONE DID NOT REGISTER WHEN IN THE CRADLE. NAVIGATION DID NOT FUNCTION PROPERLY. *** NAR RECEIVED 10-18-05*** *TS THE CONSUMER STATED THE VEHICLE HAD SEVERAL SOFTWARE UPGRADES TO GET THE NAVIGATION SYSTEM TO WORK. ON MULTIPLE OCCASION, THE FLAT TIRE LIGHT CONTINUED TO ILLUMINATED EVEN THOUGH THE CONSUMER DID NOT HAVE A FLAT TIRE. THE DRIVERS SIDE WINDOW NEVER OPENED OR CLOSED ALL THE WAY. *JB