NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 BMW X1. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE REAR TRUNK OF THE CAR STARTS CLOSING BY ITSELF. I INJURED MY HAND DUE TO SUCH SUDDEN CLOSURE. THIS PROBLEM IS ALL OVER THE INTERNET WITH THOUSANDS OF CUSTOMERS HITTING IT AND BMW IS NOT ACKNOWLEDGING OR FIXING THE ISSUE.
THE TAILGATE CONSISTENTLY CLOSES ON ITS OWN. WITHOUT MY FOOT EVEN BEING NEAR THE SENSOR THAT IS LOCATED UNDER THE BACKEND. T HAS SLAMMED ME IN A BACK A FEW TIMES WHEN I'VE HAD MY HEADPHONES IN AND DID NOT HEAR THE BEEPING. I WON'T EVEN LET MY KNEES GET ANYTHING OUT OF IT. THE DEALERSHIP IN FL HAS ALLEGEDLY FIXED IT BUT CONTINUES TO DO IT. IT DID IT ON THE DEALERSHIP AS WELL. I MOVED IN AND CONTINUE TO DO IT TOOK IT TO A DEALERSHIP HERE IN PENNSYLVANIA AND THEY SAY NOTHING IS WRONG. WHEN IT HIT YOU IN THE BACK IT HURTS REALLY BAD.
REAR HATCH OPENS AND CLOSES SPONTANEOUSLY IF KEY FOB IS IN YOUR POSSESSION AND YOU ARE IN THE VICINITY OF THE REAR HATCH. BMW SERVICE ADVISER SAID THIS IS A DESIGN ISSUE AND THERE IS NO AVAILABLE FIX. VEHICLE IS STATIONARY WHEN THIS OCCURS. I HAVE EXPERIENCED THIS AT LEAST SIX TIMES IN THE LAST FOUR MONTHS. SPONTANEOUS CLOSING IS PARTICULARLY DANGEROUS IF YOU ARE IN THE OPEN HATCH AREA AND THE HATCH STARTS TO COME DOWN ON YOU...
The lifegate will shut without warning while loading or unloading from the back end. The sensors underneath were not foot triggered to initiate the gate closing.