2018 BMW X1 Complaint Log

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT CENTURY WEST BMW (LOCATED AT 4245 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602, (818) 432-9000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT STATED THAT THE AUTOMATIC DOOR LATCH WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO CIRCLE BMW (500 NJ-36, EATONTOWN, NJ 07724, (732) 440-3640) TWICE FOR THE FAILURE AND THE DOOR LATCH WAS REPLACED THE FIRST TIME. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,600.

ON A SUNNY DAY, I DRIVED WITH MY FAMILY THROUGH THE HIGHWAY APPROXIMATELY AT 45 MILES PER HOUR, SUDENDLY A VERY STRONG NOISE WAS LISTED AND MANY SMALL GLASS PIECES FELL ON US, I STOP AS FAST AS POSSIBLE TO REVIEW THAT HAD BEATED, THE SUNROOF WAS DESTROYED, I DID NOT FOUND ANY OBJECT THAT WOULD HIT US, REVISING IN DETAIL NOTE THAT THE GLASS HAD BEEN EXPLOITED INSIDE OUT, THE CRYSTAL WAS INFLATED OUT OF THE VEHICLE, FORTUNATELY NOBODY LEAVES HURT WITH THE GLASS PIECES AND NOBODY WAS AROUND THE CAR AT THAT MOMENT LOCATION: LAREDO TEXAS DATE: 29/09/2018 TIME: 11:30 AM

SUN VISORS ARE TOO SHORT / SMALL AND DON'T HELP ON A SUNNY DAY. MAY AS WELL NOT HAVE THEM AT ALL ESPECIALLY IF YOU DON'T HAVE AN AUTO-TINTED WINDSHIELD. WE FIND THIS TO BE A SERIOUSLY DANGEROUS SITUATION. ALSO, CAR HESITATES WHEN ACCELERATING AT TIMES AND ENGINE ALSO SOUNDS ROUGH AFTER DRIVING A FEW MINUTES.

VERY DISAPPOINTING EXPERIENCE. HATCH BACK WITH "KICK" OPEN FEATURE RANDOMLY HITS ME ON THE HEAD WHILE I AM MOVING THINGS AROUND IN THE TRUNK SPACE AS I MOVE SIDE TO SIDE TO REARRANGE ITEMS. AM TOLD I WOULD NEED TO SPEND $250 TO DE-ACTIVATE THE "KICK OPEN" FEATURE. CALLED BMW DIRECT TO COMPLAIN, THEY SAID THERE IS NOTHING THE CAN/WILL DO - IT IS ON ME TO SPEND MONEY NOT TO GET HURT BY THE UNEXPECTED DROPPING OF THE HATCH! SO MUCH FOR HIGHLY ENGINEERED CAR. EITHER THEY SHOULD HAVE A BUTTON YOU COULD PRESS TO LOCK THE HATCH INTO OPEN MODE TO SECURE IT WHILE YOU ARE MANEUVERING IN TRUNK SPACE OR THEY SHOULD HAVE A "DISABLE KICK OPEN" FEATURE OPTION IN THE VEHICLE STATUS SECTION OF THE IN-CAR ELECTRONIC SYSTEM. CLEARLY SOMEONE (INCLUDING ME) CAN/WILL GET HURT AND THEY SHOULD BE REQUIRED TO CHANGE THIS.

VEHICLE FAIL TO CONFIRM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 201 "OCCUPANT PROTECTION IN INTERIOR IMPACT"

TAILGATE LOCKING SYSTEM HAS ELECTRONIC KICK. THERE IS NO ELECTRONIC CHIRP TO ALERT CLOSING. I WAS STRUCK IN THE HEAD. THE TOP LATCH IS WAS REVERSED TO 'MALE' EQUIVALENT TO A HAMMER. THE BOTTOM LATCH WAS REVERSED AS CONNECTOR. IF ANYONE OVER 5' 10" WALKS UNDER THE OPEN HATCH THEY CAN BE STRUCK.