NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 BMW X3. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The battery safety terminal deployed while I was driving down the mountain, causing unsafe conditions for myself and drivers around me. Car turned completely off and unable to turn it back on. Lost power steering and braking capabilities. No accidents or airbags were deployed to cause the battery safety teminal to deploy
My vehicle malfunctioned last week because of the fault harness. Vehicle had a slight fire and now is not drivable. BMW does not want to comply.
Driver side drive shaft fell off while driving on the highway. Very dangerous, merging from one highway in onto another in the middle of gridlock. No lights on prior to failure, just completely snapped off, ripped thru my oil pan and coolant hoses. Was shown the damage when I brought it to a repair shop.
Front Passenger Seat Occupancy Mat (OC3) for the Supplemental Restraint System (SRS/Air bag system) Failure. Recall was done 06/2018 by BMW dealer, but problem came back 08/2022. Airbag warning light on in dashboard. Reading codes confirms problem. DANGER of bodily harm to passengers because the airbags will not deploy.
2009 BMW X3. CONSUMER WRITES IN REGARD TO PVC VALVE HEATER SAFETY RECALL. THE CONSUMER STATED THE VEHICLE EXPERIENCED A NOISE AND SMOKE AS DESCRIBED IN THE RECALL NOTICE. THE DEALER WAS ADVISED AND TOOK THE VEHICLE IN FOR DIAGNOSTIC AND STATED THERE WAS NO REMEDY FOR THE FAILURE BUT, CHARGED THE CONSUMER FOR THE DIAGNOSTIC FEE.
The contact owns a 2009 BMW X3. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the vehicle started to overheat and she was only able to drive the vehicle for a few miles. The contact stated that smoke was coming from under the hood and from the exhaust. The contact stated that she had stopped driving the vehicle for fear of the vehicle catching on fire. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2009 BMW X3. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
TL* THE CONTACT OWNS A 2009 BMW X3. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING, THE RPM REVVED WITHOUT WARNING, AND THE VEHICLE INDEPENDENTLY DECELERATED. THE VEHICLE WAS TAKEN TO THE BMW OF LYNCHBURG LOCATED AT 2643 LAKESIDE DR - #6944, LYNCHBURG, VA 24501, WHERE IT WAS DIAGNOSED THAT THE MODULE MOTOR ON THE 4-WHEEL DRIVE TRANSFER CASE DISCONNECTED AND PLACED A STRAIN ON THE DRIVE TRAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,236.
TL* THE CONTACT OWNS A 2009 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF TUCSON (855 W WETMORE RD, TUCSON, AZ 85705, (520) 549-2167) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHILE DRIVING IN HEAVY TRAGIC, SMELLED SOMETHING BURNING, WENT TO PULL OUT OF TRAGIC AND FELT MY [XXX] ON FIRE, THE HEAT SEATER BURNED A HOLE IN THE SEAT AND MELTED SEAT COVER TO MY PANTS CAUSING MUCH DISCOMFORT AND RUINED JEANS. REPORTED IT TO BMW AND THEY OFFERED TO DISCONNECT THE ELECTRICITY TO THE SEAT. NOT SATISFIED, NOT IMPRESSED. VERY DANGEROUS. VEHICLE WAS ON HIGHWAY WHEN INCIDENT HAPPENED. WAS LUCKY TO GET OUT OF TRAGIC TO EXIT. WHILE DRIVING PUT MY HAND TO FEEL PROBLEM AND BURNED FINGER TIP. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TL* THE CONTACT OWNS A 2009 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (UNITED BMW CPO SERVICE, 11458 ALPHARETTA HWY, ROSWELL, GA 30076, 1-678-497-0818) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2009 BMW X3. WHILE DRIVING APPROXIMATELY 20 MPH, WHITE SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SPARKS FROM THE ENGINE TO THE GROUND AS A FIRE IGNITED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE INSURANCE COMPANY TOWED THE VEHICLE TO A TOW LOT WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
RECEIVED A SAFETY RECALL NOTICE IN OCTOBER 2017 AND BMW HAS YET TO HAVE A REMEDY/SOLVE FOR THE ISSUE. WE ARE OVER 6 MONTHS SINCE THE RECALL AND THIS IS FAR PAST A REASONABLE AMOUNT OF TIME TO ADDRESS A SAFETY ISSUE.
TL* THE CONTACT OWNS A 2009 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. BMW OF ROCKVILLE (1300 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 476-0126) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (PARK AVE BMW, 530 HUYLER ST, SOUTH HACKENSACK, NJ 07606, (201) 843-4999) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RICK HILL IMPORTS OF KINGSPORT, TENNESSEE WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. INITIALLY, THE DEALER STATED THAT THE PARTS WOULD BECOME AVAILABLE WITHIN 7-10 DAYS FROM THE DATE OF AUGUST 4, 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
S10 APPROPRIATE HANDLING- COPY OF A LETTER TO PRESIDENT AND CEO OF BMW OF NORTH AMERICA LUDWIG WEILLISCH REGARDING THE AVAILABILITY OF THE SAFETY PARTS NEEDED FOR THE AIRBAGS ON HIS VEHICLES. *SMD THE CONSUMER STATED HE AND HIS FAMILY OWN THREE BMW'S THAT ARE ALL AFFECTED BY THE RECALL. *JB
BMW SENT LETTER 3/2016 ABOUT RECALL AND CONTINUE TO TELL ME THAT THEY DO NOT HAVE THE PARTS FOR MY CARS RECALL.I HAVE CHECK SEVERAL TIMES DURING THE LAST YEAR LOCALLY AND THEN ANOTHER NEARBY DEALERSHIP CLOSE BY IN ANOTHER TOWN. THEY SAID THEY WOULD PLACE ME ON A CALL LIST AND THAT HAS BEEN 7 MTHS AGO. I FEEL LIKE THEY ARE WAITING FOR ME TO GET RID OF THE CAR, BUT IN THE MEANTIME I AM AT RISK IF I GET INTO AN ACCIDENT. WHAT DO I DO? THANKS IN ADVANCE FOR YOUR ADVICE
TAKATA RECALL BMW NOT OFFERING LOANER PROGRAM AND ALSO NO DATE AVAILABLE FOR DRIVERS FRONT AIRBAG PARTS EVEN THOUGH ORIGINAL RECALL NOTICE WAS MARCH 2016.
2009 BMW X3. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIR BAG MODULE RECALL NOTICE. *SMD THE CONSUMER STATED THE AIR BAG LIGHT HAS BEEN ON FOR THE LAST 2-3 YEARS. *JB
THE VEHICLE WAS PARKED AND UNMOVED IN MY DRIVEWAY FOR SEVERAL DAYS. IT SUDDENLY BROKE OUT IN FLAMES (ORIGINATING IN THE ENGINE COMPARTMENT). THE FIRE GREW QUITE LARGE AND THE CAR EXPLODED (THE POLICE OFFICER'S WORD). SECURITY CAMERAS ON THE PROPERTY SHOW NO ONE IN THE AREA TO TAMPER WITH THE CAR. THIS WAS SPONTANEOUS COMBUSTION. A GOOGLE SEARCH OF "2009 BMW X3 FIRE" SHOWS MANY OTHER SIMILAR INCIDENTS.
TAKATA RECALL - I RECEIVED A RECALL NOTICE FROM BMW, CALL THE LOCAL DEALER, HAVE BEEN PLACED ON A WAITING LIST BECAUSE THEY DO NOT HAVE PARTS. I AM CONCERN THAT IF THE AIR BAG INFLATES THERE IS A RISK OF DEATH BECAUSE OF WHAT HAS HAPPEN WITH OTHER VEHICLES EFFECT BY THIS RECALL.
2009 BMW X3. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO REPAIR DRIVER AIRBAG MODULE RECALL NOTICE. *LD UPDATED 07/13/2017*JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE FOR THE DRIVER SIDE AIR BAG INFLATOR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
"TAKATA RECALL" I HAVE BEEN NOTIFIED OF A RECALL. HOWEVER, FIVE MONTHS LATER BMW HAS NOT REPLACED THE AIR BAG. THIS IS A DANGER TO ME AND MY PASSENGERS. WHAT IS NHTSA DOING ABOUT THIS?
TAKATA RECALL THAT HAS BEEN OPEN FOR 18 MONTHS AND NOW THE PCV VALVE THAT CREATES FIRES
THERE IS AN ACTIVE RECALL CAMPAIGN 08V-384 FOR DEFECTIVE FRONT PASSENGER AIRBAGS THAT WILL NOT DEPLOY AND PROTECT THE PASSENGER OCCUPANT IN THE EVENT OF A SEVERE ACCIDENT. THE ACTIVE RECALL CAMPAIGN WHICH IS EXTENDED FOR 10 YEARS ONLY COVERS MODEL YEARS 2004-2006 OF THE BMW X3 DESPITE THE FIRST GENERATION OF THE VEHICLE BEING PRODUCED FROM 2003 - 2010 AND VEHICLES FROM ALL OTHER YEARS EXHIBITING THE SAME SYMPTOMS. FOR INSTANCE MY OWN VEHICLE IS MODEL YEAR 2009 AND EXHIBITS ALL SYMPTOMS OF THE AIR BAG ISSUE AS DESCRIBED IN THE RECALL CAMPAIGN NOTICE HOWEVER I HAVE NO MATTER OF RECOURSE AND HAVE BEEN UNABLE TO PETITION THE DEALERSHIP OR BMW NORTH AMERICA LLC TO REMEDY THE ISSUE AS THEY HAVE REFUSED CITING THE RECALL CAMPAIGN MAKES THEM LIABLE ONLY FOR THOSE SPECIFIC MODEL YEARS WHICH IS RIDICULOUS SINCE THIS IS A SERIOUS SAFETY ISSUE AND IS NOT RECEIVING AS MUCH ATTENTION DUE TO THE MASSIVE TAKATA RECALL. I WOULD LIKE TO PETITION THE NHTSA TO HAVE BMW EXPAND THE AIRBAG RECALL CAMPAIGN TO COVER ADDITIONAL MODEL YEARS OF THE SAME PRODUCTION GENERATION OF THE X3.
NHTSA INVESTIGATIONS PE07045 AND EA08001 DETERMINED MICRO-CRACKS COULD DEVELOP IN THE SIDE FLANKS OF THE FRONT OCCUPANCY SENSOR MAT CAUSING A BROKEN CIRCUIT AND DEACTIVATION OF THE PASSENGER AIR BAG AND THE ILLUMINATION OF BOTH THE AIR BAG WARNING LIGHT AND THE PASSENGER AIR BAG LIGHT. WHEN BOTH OF THE LIGHTS ARE ILLUMINATED, THE PASSENGER FRONTAL AIR BAG WILL NOT DEPLOY IN A FRONTAL CRASH. NHTSA RECALL CAMPAIGN NUMBER 08V384000 WAS ISSUED HOWEVER ONLY COVERS MODEL YEARS 2004-2006 OF THE BMW X3 SAV. REQUEST NHTSA CONDUCT FURTHER INVESTIGATIONS TO EXPAND THE EXISTING RECALL TO COVER ALL 2004-2009 MODEL YEARS OF THE FIRST GENERATION BMW X3 SAV WHICH MANY OWNERS ONLINE CAN CONCUR EXHIBIT THE SAME SYMPTOMS OF THIS SERIOUS MANUFACTURING DEFECT THAT POSES A SEVERE SAFETY RISK.
TAKATA RECALL I HAVE TWO VEHICLES IN RECALL. IT HAS BEEN SEVERAL YEARS SINCE DISCOVERED. BMW HAS DONE NOTHING. CALLS TO DEALER SAY "NO PARTS"' SO MY WIFE AND I MUST DRIVE THESE VEHICLES THAT MAY BE DANGEROUS WITH NO IDEA WHEN THE CONDITION WILL BE CORRECTED. OTHER COMPANIES MADE QUICK UPDATES. WHY NOT BMW?
WHILE MAKING A BROKEN U-TURN IN A PARKING LOT, THE CAR SUDDENLY WENT INTO EXTREME RAPID ACCELERATION. *TR
LOUD RATTLE FROM REAR SUSPENSION, SOUNDED LIKE LOOSE SHOCK TOWER. TOOK TO DEALER, BOTH REAR SUSPENSION SPRINGS WERE BROKEN. I AVOID ALL ROAD HAZARDS AND DO NOT 'BEAT' MY CARS. BMW SERVICE ADVISOR HAD A BROKEN SPRING ON HER DESK TO EXPLAIN THE ISSUE. IT HAPPENS THAT OFTEN. REPAIR COST ME $987.38. I CALL MANUFACTURER DEFECT. *TR
WITH NO OCCUPANT IN THE FRONT PASSENGER SEAT THE SEAT BELT WARNING ALARM WENT OFF ON MULTIPLE OCCASIONS, FORCING THE DRIVER TO FASTEN THE PASSENGER SIDE SEAT BELT EVEN THOUGH THERE WAS NO OCCUPANT. THIS WARNING ALSO OCCURRED ONCE WHEN THERE WAS AN OCCUPANT IN THE FRONT SEAT AND HAD THE SEAT BELT PROPERLY FASTENED. *TR
PIRELLI SCORPION TIRE 235/55HR17 99H BLOW-OUTS IN SIDE WALLS. *TR
TL*THE CONTACT OWNED A 2009 BMW X3. THE CONTACT STATED THAT AFTER PARKING HIS VEHICLE AT 9 AM HE RECEIVED A CALL AT 2 PM STATING THAT HIS VEHICLE WAS ON FIRE. WHEN HE WALKED OUTSIDE HE SAW FLAMES COMING FROM THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS FILED. THE POLICE ALSO RESPONDED AND FILED POLICE REPORT #2010-0000-122. THE VEHICLE WAS TOWED TO A BMW DEALER WHO STATED THAT THEY COULD NOT IDENTIFY THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
Data synced from NHTSA on May 4, 2026