2022 BMW X4 Complaint Log

On several occasions, the brake pedal has gone soft. Giving you the feeling that you have no breaks. on the highway when this happens, the brake pedal goes soft and then about halfway into the pedal the brakes lock up and the car veerers sharply in one direction or another. On residential street my wife was using this car this morning to take our son to daycare when she applied the brakes and ended up going through a stop sign as the brakes did not grab until she came to an extreme halt in the middle of the intersection, she then said the brakes were functioning but soft for the next 4 to 5 stops after that they went to completely normal. We had the car in a dealer last week before this incident happen where they verified that the brakes were in good working order Please note that the dealer put new brakes on three weeks ago. I’ve done some reading online and found that there’s recalls in other countries for the same problem but for some reason, my vehicle doesn’t have a recall for this. It is extremely scary when it happens.

Dear National Highway Traffic Safety Administration, I am writing to report a significant safety concern involving my 2022 BMW X4 M40i. The issue pertains to an anti-corroding substance inside the tailgate panel that has been leaking, causing damage to my vehicle's bumper and obstructing the view on my rear camera. This issue not only compromises the structural integrity of the vehicle but also poses a serious safety risk by obstructing the view from the rear camera, which is essential for safe reversing and parking. Despite taking my vehicle to Gainesville BMW for inspection, the problem remains unresolved. The Service Manager, Jose, initially acknowledged the issue but has since avoided taking appropriate action to rectify the situation. In addition, I have been in contact with Jerry from BMW Customer Relations, who has been unwilling to communicate via email as per my request. Instead, he insists on discussing the matter over the phone, which I find concerning given the importance of maintaining a documented communication trail for this serious issue. The ongoing leakage and damage to my vehicle not only compromise its functionality but also raise concerns about potential long-term safety risks. As such, I am seeking your assistance in addressing this matter to ensure that BMW takes the necessary steps to resolve this defect and prevent further safety hazards. I appreciate your prompt attention to this matter and look forward to your guidance on the next steps. Thank you for your time and assistance.

2022 BMW X4. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES. THE CONSUMER STATED THE VEHICLE LUNGES, ROCKS, AND JERKS WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS ROAD TESTED THE LUNGES WERE AKNOWLEDGED, BUT THE DEALER STATED THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED AND STATED THE VEHICLE OPERATED AS DESIGNED.