2011 BMW X5 Complaint Log

IT FEEL LIKE THE CAR WAS VIBRATING WHILE I WAS DRIVING ON THE HIGHWAY I TOOK THE EXIT SO I CAN PULL OVER AND IT STARTED MAKING CLANKING SOUND UNDER THE DRIVER SEAT...WHEN CHECKED UNDER THE CAR DRIVE SHAFT IS MISSING SCREW AS IT CAME OFF AND HITTING THE GROUND AND CAR IS NOT DRIVEABLE...NOT SURE WHAT CAUSES IT. IT COULD'VE KILLED US IF I DIDN'T EXIT AS THE HIGHWAY WAS VERY BUSY AND I AM GLAD I PULLED OVER. READING ON INTERNET HONG KONG AND EUROPE HAVE RECALL ON THIS BUT I DIDN'T SEE ANY RECALLS FOR THIS US...UPDATED 06/01/16 *BF UPDATED 9/26/2017*CN

DRIVESHAFT UJOINT FAILURE. THIS APPEARS TO BE A KNOW ISSUE. DANGEROUS SITUATION WHILE DRIVING DOWN THE HIGHWAY AND DRIVESHAFT COMES UNATTACHED. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

BMW X5 35I 2011 AWD , I WAS ON MAJOR DEEGAN HIGHWAY EXITING AT 230 ST WHEN THE MY BMW X5 35I 2011 AWD SUDDEN STOPPED AND MY HEART WHEN TOO MY FEET . THE PANEL READ "ENGINE MALFUNCTION " I WAS IN A DAZE NOT KNOWING WHAT HAPPEN TO THE BMW X5 35I 2011 AWD AND WHY DID IT STOP ALL OF SUDDEN !!! I STARTED AGAIN AT A VERY SLOW PACE LESS THAN 10 MPH AND TRYING TO GET OUT OF THE WAY OF TRAFFIC ON THE EXIT ON 230 STREET , I MADE IT TOO THE VETERANS AFFAIRS HOSPITAL AT 8:30 OR 9:00 AM IN THE MORNING . I CALLED AAA TO TOW TO A SHOP THAN I WAS FOUND OUT THIS BMW X5 35I 2011 AWD HAD A RECALL SO I GOT IT TOW TOO PORTCHESTER BMW WHERE THE VEHICLE IS AT NOW AND DON'T WHEN I WILL GET BACK . IF THIS IS THE PROBLEM WITH THIS BMW X5 35I 2011 AWD THIS BMW X5 35I 2011 AWD SHOULD NEVER BE ON ANY US ROAD AT ALL ITS AN ACCIDENT READY TO HAPPEN VERY DANGEROUS ,VERY DANGEROUS FOR A BMW X5 35I 2011 AWD TO HAVE A SUDDEN STOP " ENGINE MALFUNCTION " SOME ONE IS GOING TOO DIE IN THIS BMW X5 35I 2011 ITS TOO DANGEROUS TO DRIVE AND RISK MY LIFE A US MARINE VETERAN . TAKE THIS BMW X5 35I 2011 OFF THE ROADS OF THE UNITED STATES BEFORE SOME WANT GETS KILLED !!!!!!! *TR

WHILE DRIVING ON THE HIGHWAY SUDDENLY CAR REGISTERED A FAULT SAYING "ENGINE PROBLEMS - REDUCED POWER" CAUSING ME TO SWERVE AND NEARLY CAUSING AN ACCIDENT ... THE CAR DRASTICALLY REDUCED POWER AND I WAS ABLE TO LIMP HOME WITH REDUCED SPEED. *TR

IN LATE DECEMBER 2014, THE RIGHT HEADLIGHT WASHER NOZZLE AND COVER FELL OFF SOME TIME DURING USE (VEHICLE SPEED IS UNKNOWN; 45 MPH IS A GUESS). THE VEHICLE DID NOT HAVE ANY SNOW OR ICE ON IT. IN EARLY MARCH OF 2015, BOTH HEADLIGHT WASHER NOZZLES AND COVERS FELL OFF WITHIN A WEEK OF EACH OTHER, BOTH TIMES WITH NO SNOW OR ICE ON THE VEHICLE (THE VEHICLE IS PARKED IN A GARAGE AT BOTH HOME AND WORK). THE RIGHT NOZZLE/COVER ASSEMBLY WAS HANGING LOOSELY, AND WAS SALVAGED. IN JANUARY 2015, BMW WOULD NOT PAY FOR REPAIRS UNDER WARRANTY, CLAIMING THE PARTS WERE "EXTERIOR TRIM," RATHER THAN SAFETY FEATURES, AND THEREFORE NOT COVERED. AFTER THE SECOND INCIDENT INVOLVING BOTH WASHERS, BMW WOULD NOT ALLOW THE DEALERSHIP SERVICE CENTER TO DEACTIVATE THE HEADLIGHT WASHERS (TO PREVENT FUTURE INCIDENCES), CLAIMING THE PARTS ARE "SAFETY FEATURES." IT SEEMS BMW CHANGES THE DESIGNATION OF THE PARTS BASED ON WHAT WILL COST THEM MONEY. THE WASHERS ARE OBVIOUSLY SAFETY FEATURES, AND ARE INCLUDED AS PART OF THE VEHICLE'S OPTIONAL "COLD WEATHER PACKAGE," INTENDED TO KEEP THE HEADLIGHTS CLEAR OF DEBRIS LIKE ROAD GRIME AND ICE. THE PARTS ARE ALSO OBVIOUSLY DEFECTIVE, AS THEY KEEP COMING OFF UNDER NORMAL USE WELL WITHIN THEIR EXPECTED LIFESPAN, AND INITIAL RESEARCH HAS SHOWN THIS IS A VERY COMMON PROBLEM WITH BMW VEHICLES THAT HAVE HEADLIGHT WASHERS. *TR

MY WIFE'S BMW WAS PARKED IN OUR GARAGE UPON RETURNING FROM THE DEALERSHIP WHERE A SERVICE RECALL HAD BEEN PERFORMED. THE CAR SELF COMBUSTED DESTROYING THE BMW X5 , MY BMW 328 XI, OUR GARAGE AND PORTIONS OF OUR CONDO ADJACENT TO THE GARAGE.

SINCE THE N63 ENGINE TECHNICAL UPDATE (AKA N63 CUSTOMER CARE PACKAGE) WAS PERFORMED ON OUR 2011 X5, WE NOTICED AN INCREASE IN ENGINE OIL CONSUMPTION EVIDENCED BY THE ONBOARD SYSTEM ALERTING US TO LOW ENGINE OIL CONDITION REQUIRING ADDING ENGINE OIL. IN ADDITION TO THIS SYMPTOM THE ONBOARD SYSTEM IS ALERTING LOW COOLANT FLUID AND REQUIRING COOLANT FLUID TOP OFF. PRIOR TO THIS N63 TECHNICAL UPDATE PERFORMED ON OUR X5, THE VEHICLE DID NOT REQUIRE ENGINE OIL OR COOLANT FLUID TOP OFF AS IT DOES NOW AND WENT EVEN AS FAR AS BETWEEN MAINTENANCE CYCLE WITHOUT REQUIRING OIL OR COOLANT TOP OFF. WE HAVE COMMUNICATED THIS PECULIAR LEVEL OF CONSUMPTION ON A NUMBER OF OCCASIONS TO THE SERVICE ADVISOR AT THE ONSET OF THE SYMPTOM AND WHILE DURING THE WARRANTY COVERAGE PERIOD AND WE WERE TOLD THAT THIS CONSUMPTION BY THE N63 ENGINE IS NORMAL AND IS TO BE EXPECTED AND TO TOP IT OFF WHEN LOW AND AS REQUIRED. AS SUCH IN ITS CURRENT STATE WE ARE NOT CONFIDENT WITH DRIVING OUR X5 ON LONG DISTANCE LIKE A ROAD TRIP FROM LA TO SF WHICH WE HAVE ENJOYED - THE N63 IS EXTREMELY NEEDY FOR FLUIDS BETWEEN RELATIVELY SHORT MILEAGE INTERVALS.

WHILE DRIVING ON HIGHWAY 121 SUDDENLY THE LIGHTS CAME ON AND I WAS WARNED THAT IF I DON'T PULL OVER AND REDUCE MY SPEED MY ENGINE WILL SUFFER DAMAGE. THIS CAUSED ME TO SWERVE AND TRY TO TAKE THE FIRST EXIT, WHICH LUCKILY WAS COMING UP. THERE WAS A LIQUID DISCHARGE UNDER THE CAR. WATER PUMP FAILED AND THERMOSTAT BURNED OUT ... DAMAGES OVER 1000 USD. THIS SEEMS TO BE A THEME WITH 3.0I VEHICLES OF THAT YEAR. BMW WOULD NOT REPAIR EVEN THOUGH HIGHER CYLINDER ENGINES ARE COVERED UNDER RECALL. *TR

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE OVER HEATED WITHOUT WARNING AND WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE ENGINE STALLED. THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IDLE PULLEY BAR AND BELT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,560.

I WAS RECENTLY IN AN ACCIDENT. I REAR ENDED SOMEONE AND THE AIR BAG DID NOT DEPLOY UNTIL AFTER THE ACCIDENT OCCURRED. I HAVE CHEST AND RIB PAIN. EVEN DEPLOYED THE AIR BAG WAS NOT FULLY INFLATED. *TR

THE CAR WARNING LIGHT CAME ON AS "REDUCED POWER". TOOK THE CAR INTO CREVIER BMW IN SANTA ANA. THERE IS A RECALL ON THE VANOS SYSTEM FOR OUR CAR. WE HAVE HAD MULTIPLE PROBLEMS BEFORE THIS AS WELL. LAST JUNE, THE ENGINE OIL HOUSING UNIT WAS REPLACED. NOW THE PROBLEM POINTS TO THE VANOS ON THE DIAGNOSTIC TEST DONE AT THE DEALER. HOWEVER, THE DEALER AND BMW NORTH AMERICA WILL NOT ADDRESS THE ISSUES. BOTH KEEP TELLING US THAT THE "PARTS ARE NOT AVAILABLE" AND THAT THERE IS A RECALL ON THE VEHICLE BUT WILL LOOK INTO IT ONLY WHEN OR IF THE PARTS BECOME AVAILABLE. THUS, FOR THEM TO REPAIR THE ISSUES RIGHT NOW, WE WOULD NEED TO PAY. THIS SEEMS TO BE A SCAM AND CONVENIENCE ON THEIR PART NOT TO ADDRESS THE ISSUES. I WOULD ASK NHTSA TO PLEASE LOOK INTO THIS TYPE OF PRACTICE AND MAKE BMW RESPONSIBLE AND ACCOUNTABLE TO THEIR CUSTOMERS. THANK YOU. *TR

ONLY AFTER ABOUT 10 MINUTES OF DRIVING IN THE NEIGHBORHOOD, WE GOT A WARNING "ENGINE HOT, DRIVE MODERATELY" THEN A FEW MINUTES LATER, IT SAID TO ENGINE HOT, AND TO STOP THE CAR IMMEDIATELY. WE HAD TO PULL THE CAR OVER AND AFTER ENGINE COOLED A BIT, TAKE OUR 2011 X5 TO THE NEAREST SHOP IN AN EMERGENCY. THE SHOP MECHANIC HAD TO REPLACE THE WATER PUMP AND SAID THAT IT IS A COMMON PROBLEM WITH BMW X5, EVEN THOUGH WE ONLY HAD 71,000 MILES. I LOOKED ONLINE AND THERE IS A RECALL AFFECTING WATER PUMPS FOR BMW X5 2011 (ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO-CHARGER RECALL NUMBER: 11V521000) BUT WHEN I CALLED BMW, IT SAID THAT MY PARTICULAR ENGINE IS NOT RECALLED. THE MECHANIC SAYS THIS IS UNUSUAL FOR SUCH A NEW CAR TO HAVE ENGINE OVERHEATING DUE TO WATER PUMP FAILURE, THIS SHOULD BE INVESTIGATED FOR SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

HI, I JUST PURCHASED THE ABOVE VEHICLE ON 5/13/14 AND ABOUT TWO WEEKS LATER MY CAR STARTED OVERHEATING. I KIND OF KNEW THAT THERE IS A PROBLEM WITH WATER PUMP SO I STARTED DOING SOME RESEARCH ONLINE TO SEE IF BMW X5 WAS ANY RECALLS AND TO MY SURPRISE THEY RECALLED NUMEROUS X5'S DUE TO WATER PUMP. I ALSO CALLED THEIR CUSTOMER SERVICE TO SEE IF THERE WAS A RECALL ON MY CAR AND UNFORTUNATELY I WAS TOLD THAT THERE ISN'T. I TOOK MY CAR TO INTERNATIONAL AUTOS ON 6/9/14 FOR A DIAGNOSTICS CHECK AND THEY HAVE CONFIRMED THAT WATER PUMP NEEDS TO BE REPLACED. I BELIEVE THAT MY CAR SHOULD BE UNDER RECALL AS WELL SINCE BMW SEEMS TO HAVE A LOT OF TROUBLE WITH THIS. *TR

MY BMW X5 2011 STARTED GIVING ME LIGHT WHILE I WAS DRIVING POWER REDUCED ENGINE MALFUNCTION AND IMMEDIATELY AFTER 10 MIN ENGINE STOPPED WHILE I WAS DRIVING CALLING BMW FOR IT BUT FORTUNATELY I WAS DRIVING AT 10-20 MILES AN HOUR VERY SLOW AND WAS ABLE TO PULL ON SIDE BUT IT WAS HORRIBLE EXPERIENCE WITH MY KIDS ,WIFE WHOLE FAMILY IN CAR ..........COULD HAVE BEEN TERRIBLE ......VERY SCARED NOW ....SPENDING BIG MONEY FOR BMW AND ONLY AFTER 54000MILES ....SUCH THING HAPPENING ..ITS TERRIBLE .I IMPORTED THIS VEHICLE TO CANADA SO DON'T HAVE OPTION BELOW FOR CANADA AND ZIP CODE BUT STILL WANT TO REPORT THIS SERIOUS PROBLEM .....VERY IMPORTANT. *TR

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THERE WAS A MALFUNCTION IN THE ENGINE WITH THE TORQUE SCREW. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. UPDATED 09/05/14*LJ UPDATED 12/4/2014 *JS

WHILE ACCELERATING TO ENTER THE HIGHWAY, A LOUD POP OCCURRED AT APPROX. 35MPH. THE POP WAS FOLLOWED BY A LOSS OF DRIVE TORQUE TO THE FRONT AXLE. I BEGAN TO IMMEDIATELY PULL OVER AND A SECOND LOUD POP WAS HEARD FOLLOWED BY THE SOUND OF METAL CRASHING TO THE GROUND. I EXPERIENCED A COMPLETE LOSS OF DRIVE TORQUE TO THE FRONT AXLE AND COASTED TO RELATIVE SAFETY ON THE ENTRANCE OF AN EXIT RAMP. UPON EXPECTING THE UNDERSIDE OF THE VEHICLE, I COULD SEE A SEPARATED FRONT DRIVESHAFT, MISSING UNIVERSAL JOINT AND THE TRANSFER CASE WAS TOUCHING THE GROUND AND THERE WAS A PUDDLE OF FLUID DIRECTLY UNDERNEATH THE CAR. THERE WAS A TRAIL OF FLUID ON THE EXIT RAMP LEADING TO WHERE I PULLED OVER INDICATING THAT THE FLUID WAS LEAKING AND EVENTUALLY DUMPED COMPLETELY WHEN I PULLED OVER. THE VEHICLE WAS TOWED TO THE NEARED BMW DEALERSHIP FOR SERVICE AND DIAGNOSIS. *TR

OON FRIDAY, MAY 2, 2014 I WAS DOING ABOUT 75MPH ON THE EXPRESSWAY IN ATLANTA HEADING HOME FORM A MOVIE AT AROUND 1120PM AND IMMEDIATELY WITHOUT ANY WARNING OR A ENGINE LIGHT WITHIN MY 2011, BMW X5 BEGAN TO GO INTO SAFE MODE DECREASING MY SPEED FROM 75 TO 0 IN LESS THAN 60 SECONDS ' EVENTUALLY STALLING AND UNABLE TO RESTART. THE CAR TOOK OVER AND WENT INTO NEUTRAL BY ITSELF AND I WAS UNABLE TO ACCELERATE OR CONTROL THE SPEED ON MY OWN. ATLANTAS 285 EXPRESSWAYS HAS MULTIPLE LANES AND THOUGH TRAFFIC WAS NOT AS HEAVY AS IT GENERALLY IS DURING RUSH HOURS, I HAD TO FRANTICALLY NAVIGATE MYSELF OVER SIX LANES TO THE SHOULDER ROAD (AVOIDING THE MAIN LANE BY THE EXTERIOR WALL OUT OF FEAR OF SOMEONE HITTING ME FROM BEHIND). I BEGAN TO CRY UNCONTROLLABLY AND IMMEDIATELY HIT THE SOS OPTION WITHIN THE CAR AND EXPLAIN WHAT JUST OCCURRED TO THE REPRESENTATIVE ON THE PHONE. THE LADY WAS EXTREMELY PLEASANT AND DID HER BEST TO PUT ME AT EASE AND ASSURED ME ASSISTANCE WAS ON THE WAY. I THEN CALLED MY HUSBAND AND HAD HIM MEET ME THERE AS WELL. WITHIN AN HOUR A TOWING COMPANY HAD COME AND ASKED ME IF I WANTED THEM TO TAKE IT TO THE NEAREST BMW DEALERSHIP AND I STATED SURE THAT DEALERSHIP WAS NALLEY BMW. *TR

VEHICLE WAS PARKED IN GARAGE AT HOME AND RANDOMLY BURST INTO FLAMES AT APPROXIMATELY 2AM. FIRE CAUSED OVER $800,000 IN DAMAGE AND HOME TOOK WELL OVER A YEAR TO REPAIR. INSURANCE AND FIRE INVESTIGATORS DETERMINED THAT THE CAUSE OF THE FIRE COULD NOT HAVE BEEN ANYTHING IN THE GARAGE WITH THE EXCEPTION OF THE CAR, BUT I HAVE YET TO RECEIVE ANY TYPE OF FORMAL REPORT AND IT HAS BEEN OVER THREE YEARS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V176000(ENGINE AND ENGINE COOLING), 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE RICK HENDRICKS BMW DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBERS: 14V176000 (SERVICE BRAKES, HYDRAULIC), 16V071000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE).

VANOS INTAKE AND EXHAUST UNITS NEED TO BE REPLACED, ALONG WITH SOME OTHER PARTS RELATED TO THIS. CAR HAS BEEN AT THE BMW CENTER FOR ALMOST 1 WEEK. WHILE I WAS DRIVING DOWN A BUSY ROAD, THE "ENGINE MALFUNCTION, REDUCED POWER" ERROR MESSAGE CAME ON. I ALSO NOTICED, THE CAR HAD TURNED OFF AND I HAD NOT CONTROL OVER THE POWER STEERING WHEEL OR BRAKES. MY MAIN CONCERN IS THIS HAPPENING AGAIN, LUCKILY I WAS NOT ON THE HIGHWAY AND HAD NO ONE IN FRONT OF ME, OTHERWISE IT COULD HAVE BEEN MUCH WORSE DUE TO NO POWER STEERING AVAILABILITY OR BRAKES. *TR

IN MARCH OF THIS YEAR MY X5 HAD THE INCREASED ENGINE NOISE, CHECK ENGINE LIGHT COMING ON, AND STALLED ON I-80 IN OMAHA. I GOT THE CAR PULLED OVER AND STARTED AGAIN. I THEN HAD HUSKER AUTO OF LINCOLN NE (BMW SHOP) LOOK AT IT. THIS HAS NOT HAPPENED AGAIN TO DATE. IN JUNE I GET A LETTER FROM BMW ABOUT THE SAFETY RECALL OF VANOS ASSEMBLY BOLTS. THE DESCRIPTION OF THE PROBLEM FIT MY SITUATION BACK IN MARCH. I TOOK THE LETTER TO HUSKER AUTO BUT THEY SAID I HAD TO WAIT FOR ANOTHER LETTER FROM BMW. I HAVE APPROACHED HUSKER AUTO TWICE MORE SINCE JUNE, WITH SAME STORY FROM THEM. MY QUESTION TO YOU, IS THERE ANYTHING YOUR ADMINISTRATION CAN DO ABOUT BMW NOT ACTING TIMELY ON THE X5 RECALL ISSUE? *TR

MY 2011 X5 35I HAS AN ACCELERATION DELAY. BMW HAS RECOGNIZED IT AS AN ISSUE IN THE 535I MODELS, CALLING IT AN "ACCELERATION DELAY" AND HAVE ISSUED AN SIB SOFTWARE UPDATE TO REPAIR IT, BUT HAVE NOT DONE SO FOR THE X5 MODEL. I FEEL THIS ISSUE IS DANGEROUS AND A SAFETY ISSUE. *TR

THE CAR IN PARK WITH THE EMERGENCY BRAKE ON -- PARKED ON A HILL WILL ROLL DOWN THE HILL WHILE COMPLETELY POWERED OFF. THIS HAPPENED MULTIPLE TIMES WHILE ON EVEN THE SMALLEST AMOUNT OF SLUSH ( NOT ICE.) I CAN ATTACH A VIDEO OF THE PROBLEM HAPPENING IF NEED BE. *TR

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT HIS TIRE CONSTANTLY LOST AIR PRESSURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE RIM WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 60,000. . ..UPDATED 03-12-14 *BF THE CONSUMER STATED THE RIM HAD A STRESS FRACTURE/ UPDATED 04/01/14

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SPORADICALLY BECOME DIFFICULT TO TURN. ADDITIONALLY, THERE WAS AN ELECTRICAL FAILURE WITHIN THE INSTRUMENT PANEL. THE FAILURE WAS RECURRING. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED WHENEVER THE CONTACT REVERSED FROM HIS DRIVEWAY. THE CONTACT ALSO STATED THAT THE VEHICLE COULD NOT BE SHIFTED FROM PARK TO REVERSE OR DRIVE. THE VEHICLE WAS TOWED TWICE TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE IDLE PULLEY BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWICE. THE AUTHORIZED DEALER REPLACED THE IDLER PULLEY BELT A THIRD TIME AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

VALVE SEALS PROBLEMS IN 90 % OF X5 FROM 2010 TO 2013, I BOUGHT MINES FROM THE DEALER WITH THIS PROBLEM... THEY TOLD ME AT THE DEALER NOTHING WAS WRONG.... I AM VERY UPSET ABOUT THIS. *TR

TL* THE CONTACT OWNS A 2011 BMW X5 DIESEL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE MALFUNCTION REDUCED POWER WARNING MESSAGE DISPLAYED INTERMITTENTLY AS THE VEHICLE STALLED. IN ADDITION, THE VEHICLE WAS OVER-CONSUMING EXHAUST FLUID. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE PROBLEM WAS COMING FROM THE EXHAUST TEMPERATURE CONTROL AND THE LOW PRESSURE REGULATING VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 98,000.

THIS CAR HAS BEEN TAKEN IN 3 TIMES NOW FOR THE SAME ISSUES. ENGINE LIGHT CAME ON AND SMELL OF EXHAUST IN CABIN. THIS SMELL STARTED AT AROUND 30,000 MILES, BUT AT THAT TIME IT WAS MINOR, AND WOULD GO AWAY QUICKLY. EXHAUST FILTER CLEANED AT COST OF $400. NEXT DAY THE ENGINE LIGHT AND EXHAUST SMELL STILL THERE. DIESEL EXHAUST RESERVOIR AND HEATER REPLACED (THIS WAS A RECALL FOR SOME OF THE SAME CARS, BUT NOT MY VIN). COST OF THIS REPAIR $1,300. FIVE DAYS LATER CAR TAKEN BACK TO DEALER WITH SMELL OF EXHAUST DURING COLD STARTS WAS EXTREME IN CABIN. EXHAUST LEVELS MEASURED AND CARBON MONONXIDE IN CABIN AT DANGEROUS LEVELS. DEALER SAYS THERE ARE LEAKS IN THE EXHAUST AT THE ENGINE AND THE COST WILL BE AROUND 1,100. LOOKING AT POSTINGS ON THE INTERNET, IT APPEARS THERE HAVE BEEN MANY ISSUES WITH EXHAUST IN THE CABIN , AND WITH THE EXHAUST FLUID HEATER, AND OR COOLER MALFUNCTIONS. THERE APPEARS TO BE A FEW RECALLS ON THE SAME YEAR AND MODEL CAR EXHAUST AND EXHAUST FLUID COMPONENTS, BUT NONE ON MY VIN. THIS IS A HIGHLY DANGEROUS SITUATION AS THE LEVELS OF EXHAUST IN THE CABIN IS AT A DEADLY LEVEL. THIS EXHAUST LEVEL HAS BEEN HIGH ENOUGH TO MAKE ME SICK. THIS NEEDS TO BE ADDRESSED ASAP. *TR

ONE YEAR AGO, MADE A LEFT HAND TURN FROM COMPLETE STOP, ACCELERATING TO 40 MPH? MAYBE? WHEN I HEARD AN AWFUL CRUNCHING NOISE, I STOPPED AND SAW MY X5'S DRIVE SHIFT DROPPED DOWN SOME OIL CAME OUT. THE PROBLEM BECAUSE THE FRONT DRIVE SHIFTS U-JOINT FAILURES. *TR

VEHICLE LOST ALL POWER (MECHANICAL AND ELECTRICAL) WITHOUT WARNING. THIS OCCURRED WHILE CRUISING AT HIGHWAY SPEED, UNDER NORMAL CONDITIONS. THE VEHICLE LOST POWER STEERING AND BRAKING BECAME SIGNIFICANTLY MORE DIFFICULT. AFTER DRIFTING SAFELY TO THE HIGHWAY SHOULDER THE VEHICLE REMAINED DISABLED AND COULD NOT STARTED. THE CAR EXHIBITED NO SIGNS THAT IT WOULD START AGAIN. INSTRUMENTATION DID NOT DISPLAY INFORMATION AND TOWING WAS NECESSARY. SEVERAL DAYS AFTER DELIVERY TO THE BMW SERVICE CENTER, TECHNICIANS ADVISED THEY HAD ATTEMPTED TO REPAIR THE PROBLEM. THE STATED CAUSE WAS VANOS BOLTS SHEARING OFF INTO THE ENGINE. HOWEVER, ON THE TEST DRIVE THE VEHICLE SUFFERED ANOTHER COMPLETE FAILURE, LEAVING IT DISABLED. 56 DAYS LATER A REMANUFACTURED ENGINE HAD REPLACED THE ORIGINAL DUE TO FAILED REPAIR ATTEMPTS. *TT

WHILE DRIVING MY ENGINE SUDDENLY SHUT OFF ALONG WITH POWER STEERING AND POWER BRAKES. IT STARTED AGAIN AND I TOOK IT TO A BMW DEALER THAT SAID I NEEDED A $325 SOFTWARE UPDATE. I ASKED IF THAT MEANT MY ENGINE WOULD SHUT OFF WHILE DRIVING SHOULD BY SOFTWARE EVER GO OUT OF DATE. THEY SAID YES, IT HAPPENS BUT NOT ON ALL SOFTWARE UPDATES. THEY ALSO SAID SOFTWARE UPDATE COME OUT ABOUT EVERY 3 TO 4 MONTHS MEANING MY ENGINE COULD BE SHUT OFF AGAIN AT ANY TIME. I FELT I HAD NO CHOICE BUT TO PAY THE MONEY SO MY CAR WOULD RUN AGAIN. I AM CONCERNED NOW ABOUT DRIVING AT ANY HIGHER RATE OF SPEED CONSIDERING I COULD LOSE MY STEERING AND BRAKES ANYTIME SOMEONE DECIDES I NEED TO UPDATE SOFTWARE THAT I WAS NEVER INFORMED WAS OUT OF DATE. *TR

STARTED THE CAR AND THE ENGINE LIGHT CAME ON WITH "ENGINE MALFUNCTION - REDUCED POWER" AND DROVE A FEW HUNDRED YARDS AND THEN THE CAR COMPLETELY DIED. THE 2011 BMW X5 35I PREMIUM JUST DIED - NO POWER WHATSOEVER. BECAUSE THERE WAS NO POWER, THE CAR COULD NOT BE PUT INTO NEUTRAL TO BE PUT ON A FLATBED. THE X5 HAD TO BE PUT ON A CRANE AND LIFTED ONTO A FLATBED TOW TRUCK. BOUGHT THIS VEHICLE IN THE U.S. AND IS U.S. SPEC (CAR WAS IN THE U.S. FOR 2 YEARS) - SHIPPED THE CAR TO GERMANY AND THIS IS WHERE THE INCIDENT HAPPENED (CAR BEEN IN GERMANY JUST A FEW MONTHS). BMW OF MUNICH SAID THAT THERE IS A BOLT THAT CAN BREAK OFF - WHICH IT DID - MUNICH REQUESTED THE LOCAL DEALER TO TAKE THE ENGINE APART TO SEE IF THAT WAS THE FAULT AND THEY CONFIRMED IT WAS. BMW IS REPLACING OUR ENGINE BECAUSE OF THIS FAULT. HOWEVER, THE RECALL AS OF NOW IS ONLY FOR THE X5 DIESELS. THE RECALL SHOULD BE EXPANDED. HAD WE BEEN ON THE AUTOBAHN WHERE THERE AREN'T MANY SPEED LIMIT AREAS, THIS COULD HAVE RESULTED IN A FATAL CRASH IF SOMEONE GOING 100+MPH RAMMED BEHIND US FROM OUR CAR DYING OF CATASTROPHIC FAILURE. AT 16,000 MILES THE VEHICLE SHOULD NOT NEED A NEW ENGINE. *TR

SATURDAY DECEMBER 29, 2012 I GET INTO MY 2011 X5 AS I PULLED OUT FROM MY DRIVEWAY THE DASHBOARD LIGHTS CAME ON WITH A MESSAGE " ENGINE MALFUNCTION REDUCE POWER". LIFE QUALITY GAVE ME A HARD TIME TO BEGIN WITH TO GET THE CAR IN CLAIMING THEY WERE BOOKED WITH APPOINTMENTS. AFTER CALLING CUSTOMER RELATIONS AT HEADQUARTERS, I GET A CALL FROM THE SERVICE MANAGER TO BRING IN THE CAR. I HAD ROADSIDE ASSISTANCE TOW THE CAR, WHEN THE CAR ARRIVE TO THE DEALER MY CAR ADVISOR CALLS ASKING QUESTIONS LIKE, WAS THE VEHICLE INVOLVE IN CRASH, DID HIT A POT HOLE, BASICALLY LOOKING FOR ALL TYPE OF EXCUSES. I WOULD LIKE TO FILE A COMPLAINT AND ASK THAT THESE MODELS BE REVIEWED SINCE IT APPEARS TO HAVE MANY OTHER CUSTOMERS WITH SIMILAR PROBLEMS. *TR

WHEN MAKING A RIGHT HAND TURN THE STEERING WHEEL LOCKED AND THE STEERING WHEEL COULD NOT BE TURNED, I CRASHED INTO A TREE, SUSTAINING MINOR INJURIES. PLEASE NOTE THE BMW ASSIST DID NOT WORK PROPERLY EITHER! IT TURNED ON BUT I WAS PLACED ON HOLD LEAVING THE ASSIST ON HOLD PERMANENTLY AND COULD NOT TURN IT OFF OR RESET IT. THEY ALSO NEVER CALLED FOR HELP. *TR

WHEN DROVE IT ON A LOCAL STREET, THE CAR SUDDENLY MADE VERY LOUD NOISE WITHOUT ANY SIGN. AFTER CAR TOWED TO BMW DEALER, THE ENGINEER FOUND THE REASON AS DESCRIBABLE AS: FLYWHEEL BOLTS ARE INCORRECT AND NOT HOLDING THE FLYWHEEL TIGHTLY IN PLACE.

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TPM ERROR LIGHT ILLUMINATED AS THE VEHICLE SURGED. IN ADDITION, SMOKE WAS SEEN COMING FROM UNDER THE HOOD AREA. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE REAR DRIVER'S SIDE TIRE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE. *TR

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXHAUST FUMES FROM THE ENGINE COULD BE SMELLED WHILE IN THE CABIN. THE CONTACT ALSO STATED THAT THE POWER ASSIST ON THE BRAKES FAILED AND THAT BOTH FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT IN ORDER TO REMEDY THE BRAKE FAILURE, A VALVE WOULD HAVE TO BE REPLACED. THE TECHNICIAN WAS UNABLE TO REPLICATE THE EXHAUST FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 20,000.

OUR 2011 BMW X5D (DIESEL) STARTED HAVING STEERING ISSUES IN JUN OF 2012. MULTIPLE REPAIR ATTEMPTS HAVE BEEN UNSUCCESSFUL. LATER IT WAS INVOLVED IN A LOW SPEED CRASH, INJURING THE DRIVER IN DEC 2012 DUE TO A SUDDEN LOSS OF POWER STEERING. THIS WAS JUST MONTHS BEFORE ISSUING A RECALL FOR THE IDENTICAL PROBLEM ALTHOUGH BMW IDENTIFIED PROBLEMS BEFORE THE INITIAL PROBLEM WAS NOTICED. THE VEHICLE STILL TO THIS DAY HAS A PROBLEM WITH THE SUDDEN LOSS OF POWER STEERING, DIFFICULT LOW SPEED MANEUVERS AND UNUSUAL TIRE WEAR. WE DO HAVE A RECORDING OF A BMW OF NORTH AMERICA MASTER TECHNICIAN ADMITTING TO THE PROBLEM THAT BMW REFUSES TO CORRECT. IN FACT BMW REFUSES TO EVEN PERFORM WORK ON OUR VEHICLE EVEN THOUGH IT'S ADVERTISED AS "NO MAINTENANCE FOR 4YEARS/50,000 MILES" THIS IS AT ANY DEALERSHIP WE HAVE GONE TO DUE TO A NOTE IN THE DATABASE FROM BMW OF NORTH AMERICA. ALSO VEHICLE SERVICE HISTORY HAS BEEN FRAUDULENTLY ERASED FROM THEIR DATABASE AND BMW REFUSES TO FURTHER INVESTIGATE THE SAFETY OF THIS VEHICLE WHICH WAS PURCHASED NEW IN 2010 AND IS STILL UNDER FULL FACTORY WARRANTY. THEY INSIST THE VEHICLE IS SAFE TO DRIVE OFFICIALLY, WHILE UNOFFICIALLY ADMITTING THAT IT IS DANGEROUS. *TR

SNAPPING NOISE HEARD RANDOMLY WHEN THE BODY FLEXED. TO REPAIR THE LEFT A-PILLAR FAILED WELD(S) EXTENSIVE REMOVAL OF INTERIOR TRIM, SUNROOF, WINDSHIELD, ETC NECESSARY TO WELD AND PAINT A-PILLAR AND/TO ROOF PANEL. *TR

VEHICLE CAUGHT ON FIRE ON 02/06/12 AT 0300 WHILE PARKED IN GARAGE. ACCORDING TO MIAMI'S FIRE DEPARTMENT THIS WAS NOT DEEMED ARSON/VANDALISM, NO EVIDENCE OF FORCED ENTRY OR ACCELERATE WAS NOTED. A RECALL FOR HIGH PRESSURE FUEL PUMP HAS BEEN ISSUED FOR SUCH MODEL. *TR

I OWN A 2011 BMW X5 35I PREMIUM. I FIND IT INEXCUSABLE TO HAVE BRAKE DUST CONTINUALLY RUINING MY WHEELS, WHICH DEALER STATES THERE IS NO RESOLUTION. THIS CAR IS JERKY WHEN STARTING AND DRIVING AROUND TOWN. ALSO, CARS ENGINE ROARS LOUDLY UPON STARTING.....SOMETHING IS NOT RIGHT! VERY HARD RIDE, GIVES ME HEADACHES ON FREEWAYS NEEDING REPAIRS. I NEVER GET HEADACHES. BRAKE ASSIST COMES ON IN LEVEL AREAS OR CAR IS BEING HELD BACK FROM FULL ACCELERATION. MY EXHAUST SYSTEM IS COMPLETELY RUSTED, CAR IS ONLY 6 MO OLD. WARNING: BLACK DASH CAUSES DRIVERS FACE TO BURN IN HOT TEMPS. IN SUMMER. ON TRIP I HAD TO COVER MY DASH WITH WHITE PAPER TOWELS TO ALLEVIATE MY FACE BURNING WHILE DRIVING. LEATHER SEEMS INFERIOR AND INDENTS EASILY AND STAYS INDENTED. CAR DOES NOT GIVE OPTION ON HEATED SEATS OF USING BACK OR SEAT HEAT. ALSO DOES NOT HAVE COOLED SEATS. WHEN REQUESTING UPGRADE OF NAVIGATION FROM DEALER, THEY WANTED TO CHARGE ME $200. EVEN THO. I SHOULD HAVE A FREE UPGRADE, SINCE THE CAR CAME WITH 2010 VERSION! REAR TAILGATE DOESN'T ALWAYS OPEN WITH KEY FAUB. CARPET ROUND VELCROW FROM FLOOR CAME LOSE AND TORE LEATHER ON MY CONSOLE! WITH A BRAND NEW CAR, I DID NOT EXPECT SO MANY PROBLEMS! I AM LOOKING FOR A CAR WITHOUT PROBLEMS AND EXPECTED MY BMW TO BE JUST THAT. I AM VERY DISAPPOINTED. I ALL READY HAD TO REPLACE THE WINDSHIELD. FIND USING CRUISE CONTROL BEHIND STEERING WHEEL VERY DANGEROUS BECAUSE IT IS TOO LOW AND IF YOU LOOK DOWN AT YOUR KNEES TO PUT IT ON, YOU CAN'T SEE WHERE YOU ARE DRIVING! MY MECHANIC ALSO TOLD ME THERE IS A CERTAIN WAY TO PUT ON THE EMERGENCY BRAKE SO THE BOLT INTO THE TRANSMISSION/ENGINE? DOESN'T BREAK OFF! THIS IS A CAR FOR A MECHANIC TO OWN. PLEASE ADVISE WHAT TO DO? IT SEEMS THE SMALL ENGINE IS NOT PAIRED CORRECTLY WITH THE TRANSMISSION AND THE TURBO, CAUSING JERKING WHEN ACCELERATING, AND FEELS LIKE THE BRAKE IS ON WHEN YOU ARE DRIVING AT LOW SPEEDS AROUND TOWN. THIS CAR HAS ME VERY WORRIED!!! *TR

2012 BMW X5. UPON ENGINE START UP WHEN COLD, THE ENGINE SURGES EXCESSIVELY. IF THE TRANSMISSION IS ENGAGED DURING THE SURGING (FLUCTUATING RPM) THE VEHICLE LURCHES FORWARD/REVERSE CAUSING A DANGEROUS SITUATION AND POTENTIAL ACCIDENT. *KB

ENGINE STALLED WHILE DRIVING. WARNING LAMPS INDICATED REDUCED POWER. SEVERAL OCCURRENCES WERE AT SPEED ON THE INTERSTATE. CAR WOULD RESTART AFTER SITTING FOR SEVERAL HOURS. CAR WAS LEFT WITH BMW FOR SERVICE. HOWEVER, BMW SAID THEY COULD NOT REPLICATE THE PROBLEM AND DID NOT PERFORM ANY REPAIRS THE FIRST TIME. CAR AGAIN DIED WHILE DRIVING AT SPEED ON HIGHWAY SEVERAL WEEKS LATER. BMW STATED THAT THERE WAS LOSS OF ENGINE COMPRESSION. THEN, STATED THAT FUEL INJECTORS WERE FAULTY. THEN, CLAIMED THAT IT WAS DUE TO "BAD GAS" AND/OR SUGAR IN THE GAS TANK. *TR

TAKATA RECALL THIS DEFECTIVE ITEM REMAINS UNFIXED. MY FAMILY IS SUBJECT TO "SERIOUS INJURY OR DEATH" BECAUSE THERE IS NOT SIGNIFICANT PRESSURE FOR THE ISSUE TO BE RESOLVED. CALLS TO BMW HAVE NOT HELPED, THEY REMAIN CONTENT TO SAY THAT THE PARTS ARE NOT AVAILABLE. THE OFFER NO HELP, SUCH AS HONDA MAY BE DOING. TAKATA APPEARS TO BE UNDER NO PRESSURE TO RESOLVE. IT APPEARS THEY HAVE NO TROUBLE MAKING AIRBAGS FOR NEW CARS BUT NOT FOR THIS RECALL. PLEASE INCREASE THE PRESSURE, IMPOSE FINES, ETC, TO GET THEIR ATTENTION.

07/31/2011: 2011 BMW X5D, WITH 10,500 MILES, ALL 4 TIRES WERE INFLATED BY DEALER AT 40PSI; FOUR WEEKS LATER THE REAR TIRES WERE AT 35PSI, BUT BOTH FRONT TIRES WERE AT 22PSI. THE TPMS WAS SHOWING GREEN ON ALL FORU TIRES, DID NOT GIVE ANY WARNING. CALLED BMWUSA AND THEY SAID THAT IF IT IS GREEN IT SAFE TO DRIVE. WENT TO THE DEALERSHIP AND ALL THEY DID WAS CHECK THE PRESSURE AND REINFLATE TO 40PSI. THERE MIGHT BE PEOPLE DRIVING AND LOOKING AT THEIR TPMSS SHOWING ALL 4 TIRES ARE GREEN, BUT THEY ARE ACTUALLY UNDERINFLATED. I CALLED BERU, THE MANUFACTURER FOR THE TPMS PLACED ON BMWS, THEY SAID THAT THIS WAS A COST SAVING MEASURE FOR BMW. I THINK PEOPLE WILL BE WILLING TO SEE THE TIRES PSI, RATHER THAN JUST GREEN TIRES SIGNIFYING "SUPPOSEDLY GOOD TIRE PRESSURE." *TR

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH ON A SLIGHT INCLINE, HE ATTEMPTED TO PARK. WHILE ENGAGING THE BRAKES, THE PEDAL DEPRESSED TO THE FLOOR AND THE VEHICLE CONTINUED TO ACCELERATE. SUDDENLY, THE VEHICLE JUMPED A CURB AND CAME TO A STOP. THE VEHICLE WAS TOWED TO TWO DIFFERENT AUTHORIZED DEALERS FOR DIAGNOSIS, WHERE BOTH WERE UNABLE TO DUPLICATE OR DETERMINE THE CAUSE OF FAILURE. ALSO, AN ENGINEER INSPECTED THE VEHICLE AND PROVIDED NO RESOLUTIONS. THE VEHICLE HAD REMAINED AT THE DEALER FOR SIX WEEKS. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 8,783.

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT OBSERVED EXCESSIVE RUST AND CORROSION WITHIN THE FUEL TANK, EXHAUST SYSTEM AND THE ATTACHING COMPONENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR EXPENSES. THE VEHICLE WAS NOT REPAIRED. ON A SEPARATE OCCASION, THE CONTACT STATED THAT SMOKE EMITTED FROM UNDERNEATH THE HOOD WHILE DRIVING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND STOPPED. THE CONTACT EXAMINED THE VEHICLE AND STATED THAT THERE WAS A SUBSTANTIAL AMOUNT OF OIL LOSS IN THE RESERVOIR. THE CONTACT THEN ADDED MORE OIL ACCORDINGLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO REFUSED TO MEASURE THE OIL MANUALLY PER THE CONSUMERS REQUEST, THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REIMBURSED THE CONSUMER FOR TWO DAYS OF MOTEL, FOOD AND TOWING COSTS. UNABLE TO LOCATE A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 3/11/13 *CN BMW OFFERED TO BUY THE VEHICLE BACK, BUT LATER CHANGED THEIR MIND. THE CASE WENT TO COURT, AND THE JUDGE RULED THE OFFER WAS NOT BINDING. THE CONSUMER ALSO STATED THE VEHICLE WOULD RUN HOT, AND THE VEHICLE WOULD NOT GO INTO GEAR.