There are 50 owner-reported air bags & restraints complaints for the 2013 BMW X5in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
AFTER THE PASSENGER WOULD VACATE THE CAR THE PASSENGER SEAT BELT ALARM WOULD COME ON AND STAY ON TILL I WOULD TAKE ACTION BY HITTING THE SEAT WITH MY PALM. I TRIED THREE TIMES IN HAVING THE DEALERSHIP TO REPAIR THE SEAT PAD SENSOR WHILE IT WAS UNDER WARRANTY, BUT THEY SAID THEY COULD NOT DUPLICATE IT. AFTER THE WARRANT EXPIRED I RETURNED IT THE DEALERSHIP AND THEN THEY SAID IT WAS A DEFECTIVE SEAT PAD SENSOR. (UGH)
SPURIOUS "PASSENGER NOT WEARING SEATBELT" ALERT WHEN THERE IS NO PASSENGER. DIAGNOSED AS "PASSENGER SEAT MAT SENSOR FAULTY" WITH A REPLACEMENT COST OF $2,498.87. SHOULD BE COVERED BY A RECALL AS THIS IS A SAFETY ISSUE. APPARENTLY SIMILAR ISSUE LED TO A RECALL IN OLDER BMW VEHICLES.
PASSENGER SEAT SENSOR FOR AIRBAG HAS FAILED. WAS TOLD NOT COVERED UNDER WARRANTY OR ANY RECALL, ESTIMATE OF $2,200. WAS TOLD THAT SAFETY SYSTEM IS NOW COMPROMISED FOR PASSENGER.
PASSENGER SEAT - SEAT/AIRBAG OCCUPANCY SENSOR FAILED. THE AIRBAG AND SEATBELT LIGHT REMAINS LIT. BMW SAID NOT COVERED UNDER ANY WARRANTY EVEN THOUGH IT'S A SAFETY ISSUE. ESTIMATED COST TO REPAIR - $3,000. APPARENTLY AIRBAG AND SEATBELT WILL NOT ENGAGE IF SENSOR IS NOT WORKING
TO WHOM IT MAY CONCERN: THE FRONT PASSENGER AIR BAG SEAT OCCUPANCY SENSOR MAT HAS FAILED ON MY VEHICLE. THIS MEANS THE PASSENGER SIDE AIRBAG IS NOT ACTIVE. IT HAS BEEN RECALLED IN THE PAST BY BMW MULTIPLE TIMES, 17V605 AND 17V428, BUT MY VEHICLE WAS NOT INCLUDED. HOWEVER, THIS APPEARS TO STILL BE AN ISSUE.
OCCUPANCY SEAT SENSOR IS MALFUNCTIONING. THE PART TO FIX THE ITEM IS $1,500 INCLUDING LABOR. THE PART IS OUT OF STOCK. SO THIS IS HAPPENING TO MANY BMW. APPROVAL TO REPLACE HAS BEEN GRANTED ON OTHER BMW MODELS. WHY ISN'T MINE COVERED? THE SENSOR IS ALWAYS ON EVEN IF NO ONE IS IN THE SEAT.
PASSENGER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE PASSENGER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. RECALL STATUS RECALL INCOMPLETE REMEDY FINAL REMEDY PARTS ARE AVAILABLE. YOUR BMW CENTER WILL REPLACE THE PASSENGER'S FRONT AIR BAG MODULE FOR FREE. PLEASE MAKE AN APPOINTMENT WITH AN AUTHORIZED BMW CENTER IMMEDIATELY. SAFETY RISK DESCRPITION INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V030000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (BRAMAN BMW WEST PALM BEACH, 4013 OKEECHOBEE BLVD, WEST PALM BEACH, FL 66409) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
SEAT BELT GETS 'STUCK' AND DOES NOT AUTOMATICALLY FASTEN.
TAKATA RECALL
TAKATA RECALL - I'VE BEEN NOTIFIED BY MAIL ABOUT ONE YEAR AGO THAT THE AIRBAG HAS BEEN RECALLED. I SERVICED MY CAR SEPT 2017 AND THEY STILL SAID THAT THE PART IS NOT AVAILABLE. I BELIEVE THE RECALL TOOK PLACE IN 2016. I'VE HAD SO MANY MECHANICAL PROBLEMS AND YET THEY REFUSED TO BUY THE CAR BACK AS A LEMON
TAKATA RECALL - I HAVE WAITED 1 1/2 YEARS A RESOLUTION AND NOTHING DONE. NOW THAT I AM OUT OF WARRANTY, I AM MORE ADEMANT THAT THIS GETS RESOLVED BEFORE I'M KILLED. ALSO, WHAT IS THE WORK-AROUND? LIKE, DISABLING THE AIRBAG.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V030000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (UNITED BMW, 11458 ALPHARETTA HWY, ROSEWELL, GA 30076) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ON 4/6/2017 I PARKED MY 2013 BMW X5 AT 7:30PM, AROUND 3AM I HEARD A POPPING SOUND AND THE ALARM GOING OFF . I LOOKED OUT THE WINDOW AND FIRE WAS COMING FROM UNDER THE HOOD. ON 3/20/2017 I TOOK IT IN FOR SERVICE BECAUSE IT DID SOMETHING CRAZY AND THE ENGINE MALFUNCTION LIGHT CAME ON, ALSO THERE WAS A SHORT IN THE FOG LIGHTS. BMW SAID THEY THEY CHANGED THE COIL IN THE ENGINE AND FIXED THE LIGHTS THEY ALSO TOLD US WE NEED TO UPGRADE THE SOS BUTTON OR TAKE A $300 REFUND AND NOT FIX THE SOS SYSTEM . THEY COMPLETED THAT REPAIR ON 3/28/17 . 8 DAYS LATER MY TRUCK CAUGHT FIRE
WARNING LIGHT ON DASH THAT READS "FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG, TENSIONER OR BELT-FORCE LIMITER." BMW DEALER (ROADSHOW BMW / MEMPHIS) DID REPLACE BELT TENSIONER AT A COST TO ME BUT THE ERROR CODE REMAINS. THE PASSENGER SEAT MAT COULD CAUSE THIS PROBLEM. HAS THERE BEEN A RECALL ON THE PASSENGER SEAT MAT? I FEEL THAT THIS IS A SAFETY ISSUE DEALING WITH AIRBAGS AND SEATBELTS. THE BMW DEALER IN JACKSON, MS DID REPLACE THE DRIVER AND PASSENGER AIRBAG UNDER A RECALL BUT I AM STILL CONCERNED ABOUT THE SAFETY DUE TO THE "SYSTEM MALFUNCTION...FAULT IN PASSENGER-RESTRAINT SYSTEM AFFECTING AIRBAG" WARNING LIGHT ON DASHBOARD. THIS WARNING MESSAGE AND SEATBELT WARNING LIGHT REMAINS WHEN CAR IS IN MOTION. I BOUGHT THE CAR ON MARCH 17, 2015 (33,000 MILES) FROM MY SISTER WHO BOUGHT THE CAR NEW FROM THE BMW DEALER IN NASHVILLE, TN. THE ERROR MESSAGE WAS ON THE DASH AT THAT TIME. THE CAR NOW HAS APPROX 64,000 MILES.
DRIVERS FRONT AIR BAG MODULE - RECEIVED A RECALL NOTICE 1 YEAR AGO. PARTS ARE STILL NOT AVAILABLE ACCORDING TO MY DEALER.
TAKATA RECALL - WE HAVE ASKED THAT OUR CAR BE REPAIRED AND THE LOCAL BMW OFFICE AND THE CORPOARATE OFFICE REFUSE AND SAID THEY ARE ONLY FIXING CARS BEING TRADED IN FOR NEW BMWS. I GOT AN ESTIMATE FOR A TRADE IN ON MY CAR FROM GMC AND THE VALUE WENT DOWN $10K BECAUSE OF THE RECALL AND IT NOT BE FIXED. I WOULD LIKE MY CAR FIXED, THIS IS A SAFETY RECALL AND THEY ARE PRIORITIZING MY SAFETY OVER THAT OF SOMEONE BUYING A NEW BMW.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V138000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TAKATA RECALL - RECEIVED MY NOTICE IN MARCH REGARDING THE AIRBAG RECALL. TO DATE I HEAR NOTHING BUT "WE ARE WORKING ON IT". I WAS T-BONED SEVERAL MONTHS AGO AND WAS TERRIFIED MY AIRBAG WOULD DEPLOY AND I AM CONSTANTLY CONCERNED FOR MY SAFETY WHEN DRIVING MY CAR AND BMW SEEMS TO CARE LESS. *TR
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17V138000 (POWER TRAIN). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO A DEALER WHO STATED THE PARTS FOR NHTSA CAMPAIGN NUMBER: 16V071000 WERE UNAVAILABLE THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/12/17*LJ UPDATED 09/22/2017*JS
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026