2024 BMW X7 Complaint Log

The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Recall campaign 24V-104, pertaining to the Integrated Braking system that does not meet specifications, has been open since February 12, 2024. No remedy has been offered. The significant safety risk is described in the recall notice and has not been mitigated.

The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Collision warning failed. Automatic emergency braking failed. Unknown if brakes were delayed or had issue stopping. I rear ended the car the in front of me, going from a stop while attempting to make a right hand turn. There were no system warnings or emergency braking applied although the car is equipped with those and many more safety features. During the accident the air bags were not deployed. So the impact was not severe but caused a combined $10,000 plus in cosmetic damage to both vehicles.

I am writing to report a distressing incident involving my BMW X7's parking assistance system, which occurred on November 1, 2023. I believe this incident raises significant safety and consumer protection concerns and am seeking your assistance in addressing this issue with BMW of North America. On the mentioned date, while using the parking assistance feature to exit my garage, the system collided with another vehicle sliently without any prior warning while I was paying full attention to the parking view which shows the rear reality view as well as surround view to prepare to stop the parking assistant anytime. To make matters worse, it failed to stop automatically and appeared to accelerate, causing considerable damage to my BMW X7's front bumper and the rear bumper of the other vehicle. The concern arises from BMW's extensive advertising that touts the safety and reliability of its parking assistance technology is putting safety of both driver and others AT RISK. I used it with my baby onboard and the colission can risk my baby's health. BMW advertises the parking assistance can be used while driver is not in the car, the risk of collision can possibly lead to a hit into the driver or anyone pass-by. BMW declined to take any responsibility for the incident after I reported and seek compensation for the approximately $2,500 in damages caused by fraud parking assitant. Regrettably, I believe it is crucial for BMW to address this issue to avoid risking of collission by parking assistant, and provide reasonable compensation. For the 5 questions, here are more concrete summary: * The parking assistant system, as well as the sensor to detect the distance from front left bumper, seem to be not working well * Since the parking system cannot detect another car, it may hit a kid next time without any warnings nor any signs on the parking view * Not reproduced yet * Inspected by BMW dealer and BMW NA claims it's all working correctly * No prior warnings

Vehicle would not start after repeated attempts. Several warning alerts — brake malfunction, parking brake malfunction, chassis malfunction, reduced driver assistance warning, drive vehicle to nearest service center. Vehicle started, parking brake would not initially release, then it did and vehicle rolled. Brakes needed to be pressed to the floor to stop the vehicle. Warning alert to secure vehicle. Overall a very unsafe experience, despite the initial warning alerts telling me that I could drive the vehicle to the nearest service center. Vehicle is being towed to dealer service department.

The main center screen that has all the cameras and settings stopped working. It was just a blank screen. Car would start and drive with with just a black screen.

Break Failure on NJ Garden State Parkway.

I purchased a 2024 BMW X7 xDrive40i VIN: xxxxx on May 1, 2023. I am pleased with the vehicle except for a serious flaw that in addition to compromising convenience creates a potential safety hazard. The problem resides in the Driving Assistant Professional Package which deviates from the somewhat industry standard practice of allowing the driver to select a mode where the vehicle reads speed signs and/or refers to a location speed limit map. If the option is chosen, software can select the posted speed with a driver programmed offset. As an example, if the vehicle enters a 55 mph zone from a different posted speed with a driver programmed offset of -5 mph, the vehicle will automatically begin traveling at 50 mph. During my vehicle selection process, I drove an early 2023 X7 at a dealer that operated as described above. The 2024 X7 I purchased does not follow the above functionality and if the speed limit changes the driver must push a Set Switch to enable the new posted speed. As an example, if the speed limit changes from 55 mph with a driver programmed +5 mph offset, to 40 mph the vehicle will continue to travel at 60 mph in the 40 mph zone until the driver pushes the "Set" button. If the driver missed the 40 mph sign, a safety hazard could ensue as well as a speeding ticket. Virtually all other manufacturers that offer a similar option allow a mode where a new posted speed limit is adopted automatically without the need to push a switch thereby eliminating the above hazard. I would appreciate an assessment and critique of my above concerns along with any corrective action(s) deemed appropriate. Thank you for your consideration of this matter and please let me know your conclusions. I have contacted BMW several times and no explanations or the opportunity to discuss the concern has been allowed. I can provide the many emails I have sent to BMW if desired.

The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up. The vehicle was taken to the local dealer on multiple occasions, where it was diagnosed and the mechanic reset the instrument panel and brakes. The vehicle was repaired, but the failure persisted.  While driving to the same local dealer, the vehicle shut down, and the mechanics had to push the vehicle into the service department. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,000. VIN tool confirms parts not available.