2011 Buick Enclave Complaint Log

THE POWER STEERING PUMP FAILED. THIS FAILURE CAUSED THE STEERING TO TIGHTEN AT SLOW SPEEDS MAKING THE CAR EXTREMELY DIFFICULT TO CONTROL AND SAFETY HAZARD. WHEN TAKEN TO THE DEALER, I WAS TOLD THAT POWER STEERING PRESSURE INLET HOSE AND POWER STEERING GEAR ASSEMBLY NEEDED REPAIR. AN INDEPENDENT MECHANIC TOLD ME THAT THE ADDITIONAL REPAIRS WERE THE RESULT OF THE FAILED PUMP. GM IS DENYING COVERAGE OF THE ADDITIONAL REPAIRS UNDER WARRANTY. THE POWER STEERING PUMPS SHOULD BE RECALLED WITH ALL DAMAGED PARTS REPLACED.

ON THE DASH BOARD, IT SAYS SERVICE AIR BAG AND THE DRIVERS SEAT PLASTIC THAT HOUSE THE LEATHER SEAT IS BROKEN

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE VEHICLE WAS TOWED TO LOTSPEICH AUTOMOTIVE (150 NW US 50 WEST, WARRENSBURG, MO 64093, (660) 747-9165) WHERE IT WAS DIAGNOSED THAT THERE WAS METAL INSIDE THE OIL, AND THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

ALTERNATOR FAILED CAUGHT FIRE, OVERCHARGED BATTERY, EXPLODED BATTERY

I HAVE APPROXIMATELY 84,000 MILES ON MY VEHICLE AND MY "SERVICE AIRBAG" LIGHT HAS BEEN COMING ON INTERMITTENTLY. I SEE SEVERAL OTHERS ALSO FILED COMPLAINTS ABOUT THIS SAME THING HAPPENING TO THEIR VEHICLES. WHY IS THIS NOT INCLUDED IN THE AIRBAG RECALLS WITH SO MANY PEOPLE FILING A COMPLAINT ON THIS?

MY REGULARLY SERVICED 2011 BUICK ENCLAVE WITH APPROXIMATELY 75,000 MILES ON IT BEGAN OVERHEATING LAST SUMMER TO THE POINT WHEN TURNING OFF THE ENGINE THE RADIATOR FAN KEPT RUNNING. MY SERVICING BUSINESS WAS CONTINUALLY ADDING THE RECOMMENDED RADIATOR COOLANT IN AMOUNTS THAT TOTALED 3.7 GAL. BETWEEN MID JUNE, '18 TO SEPT '19. I WAS TOLD BY THE DEALER THE RADIATOR HOLDS 14.2 QTS OF COOLANT WHICH IS 3.5 GAL. SO IT LOST OVER ITS TOTAL CAPACITY. IT DID THE SAME OVERHEATING WITH THE RADIATOR FAN RUNNING AFTER THE VEHICLE WAS TURNED OFF THIS PAST SUMMER. THERE IS A RECALL 13091 ON THIS ISSUE OF A LEAKY WATER PUMP FOR 2008-2010 BUICK ENCLAVES AS WELL AS SIMILAR YEARS FOR TRAVERSES, ACADIAS, AND OUTLOOK ON HFV6 ENGINES (LY7,LLT) I WAS TOLD THAT GM DID NOT CHANGE THE FAULTY WATER PUMP UNTIL 2013 ON THE BUICK ENCLAVES. THE CAR SHOWED NO ERROR MESSAGE OF OVERHEATING OR LOW COOLANT ON THE DISPLAY PANEL. THIS IS A SAFETY ISSUE. IF THE WATER PUMPS GOES OUT WHILE DRIVING IT COULD CAUSE THE ENGINE TO BLOW WITH A POSSIBLE ENGINE FIRE, UNSAFE FOR DRIVER AND PASSENGERS.

MY CAR MAKE MODEL VIN NUMBER IS NOT INCLUDED IN THE SERVICE AIRBAG RECALL BUT I AM EXPERIENCING SERVICE AIR BAG ISSUE. I ONLY HAVE 37,677 MILES ON THE CAR! IN ADDITION, I JUST NEEDED A NEW AC COMPRESSOR AND COMPRESSOR CONDENSER HOSE.

CYLINDER MISFIRING FOR MOST ENCLAVES 2, 5 6 . I HAVE AN 09 AND 2011 AND THEY BOTH HAVE THE SAME MISFIRING ISSUES AND L SEE IT WAS ONCE FIXED IN 08 BUT NOW ITS THE SAME ISSUE 2018

CAME HOME FROM THE STORE , AS I WAS GETTING GROCERIES OUT OF THE BACK THE TAIL LIFTGATE CAME DOWN AND HIT ME IN THE HEAD. NOW WHEN ITS OPEN IT JUMPS UP AND DOWN.IT HAS A MIND OF ITS OWN. VERY DANGEROUS

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHEN DRIVING OVER A PUDDLE OF WATER OR UNEVEN ROAD SURFACE, THE STEERING FAILED, VARIOUS WARNING INDICATORS AND GAUGES FLASHED, AND THERE WAS A LOSS OF POWER. THE DEALER (BOB WEAVER AUTO, 2174 WEST MARKET STREET, POTTSVILLE, PA 17901, 570-628-3610) WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DEALER (LUTHER GMC, 3202 36TH ST S, FARGO, ND) DIAGNOSED THAT THE STEERING GEAR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY LOST POWER, THE SPEED DECREASED, AND THE CHECK ENGINE AND TRACTION CONTROL SENSOR INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKES WOULD NOT FUNCTION PROPERLY AND MADE IT DIFFICULT TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE IN THE ENGINE BLOCK AND THE BLOCK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (PALMEN BUICK IN KENOSHA, WI) WAS NOTIFIED OF THE FAILURE, BUT THE MANUFACTURER WAS NOT. THE VIN WAS CORRECTED. THE FAILURE MILEAGE WAS 114,000. *TT *TR

RACK AND PINION FAILURE AND LEAKING WHILE DRIVING

WINDSHIELD DEFROST BLOWER DOES DOES NOT BLOW ONTO WINDSHIELD, IT BLOWS INTO THE VEHICLE CABIN. WINDOWS NOT DEFROSTING. STATIONARY OR MOVING, MAKES NO DIFFERENCE.

I WILL OPEN THE AUTOMATIC LIFT GATE ON THE BACK OF THE VEHICLE AND IT WILL AUTOMATICALLY COME DOWN. THIS HAS HAPPENED ON MORE THAN ONE OCCASION AND HAS FALLEN ON ME.

CAR RPM IS INCREASING AND LOWERING DURING DRIVING LIKE THE TRANMISSIO. IS PREPARING TO CHANGE GEARS CAUSING CAR TO LOSE POWER IN THE MIDDLE OF DRIVING SCARING ME DURING DRIVING. CAR IS IN MOTION

THIS VEHICLE HAS ONLY ABOUT 55,000 MILES AND WAS PURCHASED USED. IT UNDERWENT THE MAJOR RECALL GM HAD FOR DEFECTIVE AIRBAGS IN 2014. THE AIRBAG LIGHT CAME ON AGAIN WHILE THE VEHICLE WAS ON MOTION AND HAS BEEN INTERMITTENTLY ON AND OFF. THE DEALER WANTS $145 FOR DIAGNOSTICS AND GM WILL NOT COVER UNDER PREVIOUS RECALL UNLESS WE PROVE THERE WAS A DEFECT WITH THE PREVIOUS RECALL PARTS. OF COURSE GM WILL NOT DISCLOSE WHAT THE PREVIOUS RECALL PARTS WERE .

THE FUEL MILEAGE READER IS NOT WORKING PROPERLY...SOMETIMES WHEN I GET GAS IT REGISTERS MORE MILEAGE THAN IT SHOULD. ...SUCH AS IT MAY BE ON EMPTY AND THE AMOUNT OF FUEL THAT I PUT IN IT SHOULD REGISTER THAT I WOULD GET 115 MILES OFF IT....BUT IT WILL REGISTER THAT I SHOULD GET 150 MILES. SOMETIMES IT REGISTERS RIGHT AND I CAN DRIVE ONLY 10 MILES AND THE NUMBER OF MILES THAT I CAN TRAVEL WILL DROP BY 28 MILES OR MORE. IT CHANGES AS I DRIVE BUT DOESN'T SHOW THE PROPER MILEAGE LEFT AS BE APPROPRIATE. ALSO MY HEAT IS ONLY COMING OUT THE VENTS IN THE REAR AND THE TOP SIDE DASH VENTS AND THE BOTTOM DRIVER SIDE FLOOR VENT. THE FRONT DASH VENTS HAVE NO HEAT AND THE BOTTOM FLOOR PASSENGER VENT IS BLOWING COOL AIR. THE HEAT PROBLEM IS WHEN DRIVING AND SITING. THE MILEAGE READER IS OCCURRING WHEN DRIVING AND AFTER REFILLING AND SOMETIMES WHILE SITTING WITH THE CAR RUNNING.

LOUD WHINING NOISE AND LEAKING FROM RACK/PINION PUMP. HEWLETT CHEVY/BUICK DEALERSHIP ACKNOWLEDGES PUMP IS COVERED UNDER SPECIAL COVERAGE ADJUSTMENT BUT WON'T PERFORM REPAIR UNTIL PUMP AND RACK ACTUALLY GO OUT...PUTTING MY FAMILY IN DANGER.

VEHICLE AT 108,000, GM DEALER STATES NEEDS NEW ENGINE FOR $6,800. STARTED MAKING A RATTLING NOISE ON ACCELERATION AND WOULD DISAPPEAR ONCE SPEED LEVELED OFF. ONLY OCCURRED 1-2 DAYS PRIOR TO HAVING IT LOOKED AT WITH MINIMAL DRIVING.

ON OCTOBER 12, 2017 (VEHICLE HAD UNDER 100K MILES) I WAS DRIVING MY BUICK ENCLAVE WITH A PASSENGER IN THE PASSENGER SEAT AND MY SON IN THE BACK CAPTAIN'S CHAIR AND MY AIRBAG LIGHT WENT ON ALONG WITH MY SERVICE AIRBAG ON MY DASHBOARD. THE VEHICLE WAS NOT DRIVEN IN ANY UNUSUAL FASHION AS MY VEHICLE IS USED FOR HIGHWAY AND CITY USE. WHEN I NOTICED THE INDICATOR(S) ON THE DASH I WAS DRIVING ON A TWO LANE BLACKTOP HIGHWAY AT APPROXIMATELY 65 MPH IN PARTLY SUNNY COLORADO/NICE CONDITIONS. I WAS NOT GOING TO REPAIR WHAT WAS DIAGNOSED AS FAULTY AIRBAGS AS THE QUOTED PRICE WAS CLOSE TO $2000.00. ONCE I THOUGHT MORE ABOUT MY DECISION, DISCOVERING THAT NO AIRBAGS MY TRIGGER IN AN ACCIDENT AND THAT I COMMONLY TRANSPORT MY FAMILY AND FRIENDS IN MY VEHICLE, I DECIDED IT WAS BEST TO REPAIR THE AIRBAGS FOR SAFETY REASONS. I HAVE ATTACHED THE COST/RECEIPT FOR THIS REPAIR THAT TOOK PLACE ON 12/20/2017: $2032.86 (MINUS AN OIL CHANGE FOR $44.92) = $1987.92. THE REASON FOR MY COMPLAINT/ISSUE IS DUE TO THE COST TO REPAIR WHAT I CONSIDER A MANUFACTURERS SAFETY RECALL ISSUE. WHILE I DO NOT FIND ANY RECALLS ON-LINE OR WITH GM, I CONSIDER THIS A SAFETY ISSUE WITH THE MANUFACTURER THAT SHOULD STAND BEHIND THEIR WORK PRODUCT FOR THE SAFETY OF THEIR CUSTOMERS. MY VEHICLE IS IN MINT CONDITION WITH SERVICE RECORDS DOCUMENTING MY CARE AND UP-KEEP INCLUDING MAINTENANCE AND REPAIR WORK RECENTLY AT RIGHT AUTOMOTIVE IN PARKER COLORADO. IF YOU SHOULD HAVE ANY QUESTIONS, PLEASE CONTACT ME AT [XXX] OR [XXX]. THANK YOU FOR YOUR REVIEW AND CONSIDERATION IN THIS MATTER. (IN SERVICE DATE OF 6-11-2011; I AM THE ORIGINAL OWNER) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING 25 MPH, THE TRACTION CONTROL OFF WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE VEHICLE WAS TOWED TO GEORGE GEE BUICK GMC (LOCATED AT 21502 E GEORGE GEE AVE, LIBERTY LAKE, WA 99019, (509) 927-1000) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

SITTING IN CAR WITH ENGINE RUNNING AND IN PARK THE DASHBOARD LIGHTS STARTS BLINKING AND THE AUTO DOOR LOCKS STARTS LOCKING AND UNLOCKING BY THEMSELVES. IT DOESN'T HAPPEN ALL THE TIME JUST ONCE IN A WHILE.

TAKATA RECALL. THE TRUCK SEEMS TO BE MESSING UP I REPLACED BATTERY AND IT WORKED FINE FOR ABOUT 3 WEEKS AND THEN IT STOPPED WORKING AGAIN, I CAN UNPLUG MY BATTERY AND PLUG IT BACK IN AND IT WILL WORK FINE FOR A LITTLE.

FUEL INDICATOR IS ALL OVER THE PLACE. DROP TO ZERO AND TO HALF AND FULL AND BACK TO ZERO.

THE POWER STEERING FAILS WHEN THE CAR IS NOT ACCELERATING. IT IS ALMOST IMPOSSIBLE TO TURN THE WHEEL AFTER BACKING UP OR FROM A COMPLETE STOP. I NEED TO REPLACE THE PUMP AND RACK AND PINION SYSTEM AS WELL AS GET THE SYSTEM FLUSHED DUE TO METAL SHAVINGS THAT HAVE SHEARED OFF OF A PART WITHIN THE SYSTEM. THE TOTAL REPAIR WILL COST APPROXIMATELY $2200.00.

DIFFICULTY TURNING WHEEL- POWER STEERING FEELS LIKE IT IS FAILING AND MAY NOT MAKE COMPLETE TURN. WHEEL BECOMES STIFF AND DIFFICULT TO TURN.

ENCLAVE IS MAKING CREAKING NOISES WHEN TURNING, SOMETIMES THE STEERING PAUSES WHILE DRIVING, LEAKING POWER STEERING FLUID. THIS IS THE THIRD ENGINE ON THIS VEHICLE, SO MILEAGE ON THIS ENGINE ROUGHLY 25,000.

ON 3/31/17 RETURNING FROM SPRING BREAK AND WAS GOING 70 MPH IN PASSING LANE ON INTERSTATE 65 NEAR CULLMAN, ALABAMA AND MY CAR SHUT DOWN, THE ECM SHUT DOWN NO WARNING LIGHTS CAME ON, NO WARNING FROM ONSTAR THAT THERE WAS A PROBLEM, I CUT INTO THE RIGHT HAND LANE IN FRONT OF MY SISTER INLAW AND NEARLY WAS SIDE SWIPED, I HAD NO BREAKS, NO STEERING, EVERYTHING SHUT DOWN. SOME KIND OF ELECTRICAL SHORT CAUSED THE ECM TO FRY. THROTTLE BODY ALSO WAS REPLACED. SOMETHING WAS CAUSING A DEAD SHORT. HAD MY SISTER IN LAW NOT BEEN PAYING ATTENTION SHE SURELY WOULD HAVE SIDE SWIPED ME WHEN I WENT DOWN INTO THE OTHER LANE, 5 PEOPLE IN MY VEHICLE AND 5 IN HERS AND TRAFFIC WAS BUMPER TO BUMPER. I ALSO REPORTED AND FILED A CLAIM WITH GM WORKED WITH CRAIG A SENIOR ADVISER AT GM. CASE# 8-286830. I ALSO FIELD A COMPLAINT WITH ONSTAR. OF COURSE ALL SAY MY CAR IS PAST WARRANTY BUT I FEEL THIS IS AN ELECTRICAL PROBLEM THAT COULD CERTAINLY CAUSE DEATHS. PERHAPS A RECALL COULD OR SHOULD BE DONE. I THINK THERE MIGHT HAVE BEEN ON NEWER MODELS BUT NOT 2011. WE DID NOT HAVE AN ACCIDENT BUT WAS 6 HOURS FROM HOME AND STRANDED, HAVING TO FIND A RENTAL CAR TO GET HOME. MY CAR WAS TOWED TO BILL SMITH BUICK GMC AND IT TOOK THEM FROM MONDAY TILL FRIDAY TO FIGURE OUT THE PROBLEM. THEY ENDED UP CALLING GM TECHS DIRECT TO TRY TO DETECT THE PROBLEM.

VEHICLE WAS TAKEN IN FOR INSPECTION OF STEERING GEAR AND LOW FLUID IN THE RESERVOIR. SEAL ON DRIVER SIDE WAS LEAKING CAUSING FLUID TO COLLECT IN AND AROUND BOOT. THERE IS A TSB / NON MANDATORY RECALL FOR THE POWER STEERING PUMP. THERE SHOULD BE A RECALL ON THE STEERING GEAR ASSEMBLY/ RACK & PINION. IN THE PROCESS OF INSTALLING THE STEERING GEAR THE FRONT STRUTS APPARENTLY LOCKED IN PLACE NOW THEY HAVE TO BE REPLACED. ALL WORK IS BEING REPAIRED AT A DEALERSHIP. FROM WHAT I READ ONLINE THE STEERING GEAR SEEMS TO BE A COMMON PROBLEM WITH THE BUICK ENCLAVE. ANY FEEDBACK WOULD BE WELCOMED.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE POWER STEERING PUMP WAS REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT ALSO INDICATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT HAD ILLUMINATED. THE MECHANIC DIAGNOSED THAT THE TIMING CHANGE NEEDED TO BE REPAIRED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 01/11/2017*CT TIMING CHAIN WAS REPAIRED BY INDEPENDENT MECHANIC. REAR LIFTGATE FAILED. AFTER NEGOTIATIONS WITH GM LIFTGATE WAS REPAIRED AS PER PRIOR RECALL. THE POWER STEERING FAILED. THE TIMING CHAIN FAILED. UPDATED 9/7/18*JB

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT AT ANY GIVEN MOMENT OR SPEED, THE DAYTIME RUNNING LAMPS DIMMED. THE CONTACT WAS NOT DOING ANYTHING TO TRIGGER THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

POWER STEERING AND RACK IS LEAKING. I SEE THAT THERE ARE HUNDREDS OF COMPLAINTS ON THIS ISSUE. ESTIMATE FOR REPAIR IS $1400. THE STEERING IS VERY HARD AND VERY UNSAFE. THERE ARE 3 KIDS UNDER 10 IN THIS FAMILY. GM IS PUTTING THEM AT RISK.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS IN THE PASSENGER SEAT NEEDED TO BE REPLACED WITH SOLDERED CONNECTIONS. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS) HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

SQUEALING NOISE IN STEERING SYSTEM , WHEN PUT PRESSURE ON THE STEERING WHEEL IT BEGINS TO VIBRATE, THERE ARE MINUTE METAL SHAVINGS IN THE STEERING FLUID,LOCAL FM DEALER SAYS THIS IS NOT PART OF THEIR RECALL

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING 3 MPH, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL REQUIRED ADDITIONAL EFFORT TO TURN. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND THE CONTACT WAS INFORMED THAT THERE WAS A HYDRAULIC LEAK IN THE GEAR HOUSING OF THE POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,583.

POWER STEERING RACK AND PINION SEALS ARE LEAKING AT 75000 MILES AS NOTED AT GM DEALER DURING ROUTINE SERVICE THIS IS A SAFETY ISSUE THAT GM NEEDS TO ADDRESS THROUGH A RECALL

NOTICED A WHINING NOISE IN MY STEERING WHEEL WHEN TURNING. CALLED THE DEALERSHIP AND WAS TOLD THIS WAS "NORMAL". NOT BEING SATISFIED WITH THIS TOOK IT IN AND INSISTED THEY CHECK IT. I WAS THEN TOLD THE RACK AND PINION IS FAILING AND NEEDS TO BE REPLACED. THE COST WOULD BE $2000. I BOUGHT THIS CAR NEW AND IT ONLY HAS 41,000 MILES ON IT. I FEEL THAT THIS SHOULD BE PAID BY GM SINCE THIS IS A COMMON COMPLAINT AND VERY DANGEROUS AND COULD RESULT IN AN ACCIDENT. I WILL NO LONGER BUY ANYTHING BUILT BY GM IF THIS IS HOW THEY TREAT THEIR CUSTOMERS. I PAID $53,000 AND I THOUGHT I WOULD HAVE THIS CAR FOR A FEW MORE YEARS. I GUESS NOT.

WENT TO MY DEALER FOR NOISY STEERING AND WAS INFORMED THE STEERING RACK WAS LEAKING AFTER 34,000 MILES. WAS TOLD REPAIR WOULD BE 1700.00. AFTER READING FORUMS ONLINE FOUND OUT THIS COULD CAUSE ME TO LOOSE MY POWER STEERING. I BELIEVE THIS SHOULD BE A RECALL .

TAKATA RECALL HAD STOP AT A STORE GOT BACK IN CAR PUT CAR IN DRIVE PULL OUT CAR MADE LIKE A DOOR BELL SOUND PADLEL TO FLOOR NO SPEED CAR WAS NOT MOVING TRACTION LIGHT CAME ON STABLEBILTY TRACTIONL LIGHT PARK UNABLE IIGHTON ENEINGEL LIGHT ON DID NOT GO OUTIN THE FIRST TIME IN MOTIOM ON CITY STREET SECOND TIME ON HIGHWAY TURNING06 T TA T

CAR SPUTTERED WHILE DRIVING AT SLOW SPEED OR PULLING OFF FROM STANDING STILL AND LOST POWER AND THEN STOPPED COMPLETELY. COULD NOT TURN WHEEL. TRACTION OFF - STABILITRAK LIGHT CAME ON. TOWED TO DEALER - DEALER THOUGHT THEY REPAIRED. NEXT DAY SAME THING HAPPENED BUT NO DASH LIGHTS CAME ON. TOWED AGAIN TO DEALER - NOW IT NEEDS ENGINE HARNESS AND GM PART IS ON BACK ORDER WITH NO DATE FOR RELEASE IN FUTURE. CANNOT GET PART ANYWHERE. CANNOT DRIVE CAR.

WHILE DRIVING ON INTERSTATE WITH CRUISE CONTROL ON AT 70 MPH, VEHICLE RPMS JUMPED UPWARD THEN ENGINE SHUTDOWN, HAVING TO DRIFT OUT OF 70 MPH TRAFFIC ONTO SHOULDER OF HIGHWAY. REQUESTED ASSISTANCE FROM TOWING COMPANY, COULD NOT JUMP VEHICLE TO START. DEALER STATED THAT TIMING CHAINS HAD JUMP OR HAS SLACK AND SET OFF SEVERAL DTC'S PREVENTING A NO START!

MY 2011 BUICK ENCLAVE "POWER STEERING RACK" WAS FOUND LEAKING FLUID DURING A ROUTINE OIL CHANGE AT MY DEALERSHIP, BURNS GMC, BUICK DEALER IN MARLTON, N.J.. MY 2011 BUICK ENCLAVE ONLY HAS 57000 MILES ON IT. IT COST ME $1200.00 TO GET REPAIRED. THERE IS A "CLASS ACTION LAW SUIT" FILED AGAINST GM FOR THIS SAME PROBLEM. GM SHOULD RECALL THESE VEHICLES LISTED IN THE LAW SUIT AND REPAIR THEM FREE OF CHARGE. THIS IS A VERY DANGEROUS SITUATION FOR SOMEONE TO LOOSE THE STEERING OF THEIR VEHICLE WHILE DRIVING ONE OF THESE VEHICLES.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY OPERATED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. PRIOR TO THE RECALL, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,800.

ANOTHER GM IGNITION SWITCH ISSUE. WITH KEY IN IGNITION AND VEHICLE NOT RUNNING, NO CHIME WHEN DOORS ARE OPENED. IF KEY IS REMOVED FROM IGNITION AND THE DRIVER DOOR IS OPENED, THE RADIO WILL NOT TURN OFF. OBVIOUSLY, THE CAR WAS PARKED AND IN PARK WHEN THIS HAPPENED.

OVER TIME OUR 2011 BUICK ENCLAVE EXPERIENCED A WHINING NOISE AT IDLE AND LOWER SPEEDS, PARTICULARLY WHEN TURNING. DEALERSHIP INDICATED THAT THIS WAS DUE TO A LEAKING/DEFECTIVE POWER STEERING PUMP AND POTENTIALLY THE ENTIRE STEERING COLUMN MAY NEED TO BE REPLACED. THIS VEHICLE IS APPROXIMATELY 3 YEARS OLD AND APPROXIMATELY 50K MILES - DISAPPOINTED TO DISCOVER THAT THIS ISSUE IS NOT CURRENTLY COVERED UNDER WARRANTY/RECALLS. I WOULD NOT EXPECT TO ENCOUNTER AN ISSUE OF THIS MAGNITUDE WITH A CAR AT THIS POINT IN THE LIFE CYCLE - THIS IS A POTENTIAL SAFETY CONCERN IF THIS ISSUE PROGRESSES TO A SITUATING WHERE THE STEERING TOTALLY FAILS.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE STEERING SEIZED WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,664.

I TOOK MY 2011 BUICK ENCLAVE WITH 27,000 MILES INTO MY LOCAL BUICK DEALER FOR ROUTINE MAINTENANCE. THE SERVICE MANAGER CALLED AND ADVISED THAT THE STEERING RACK WAS LEAKING AND THAT THE ESTIMATED REPAIR COST IS $1780. I CHOSE NOT TO HAVE THE REPAIR DONE AT THAT TIME, BUT NOW SEE THAT MANY ENCLAVE OWNERS HAVE EXPERIENCED POWER STEERING FAILURES DUE TO THIS DEFECT. SOME OF THESE FAILURES OCCURRED IN TRAFFIC AND COULD HAVE RESULTED IN ACCIDENTS. NOW THAT I AM AWARE OF THIS I WILL TAKE THE CAR TO BE REPAIRED IMMEDIATELY. BECAUSE THERE HAVE BEEN SO MANY FAILURES WITH POTENTIALLY SERIOUS CONSEQUENCES, THIS SHOULD BE INVESTIGATED BY NHTSA FOR A POSSIBLE RECALL. I SUSPECT THAT THIS WOULD ALSO AFFECT GMC ACADIA AND CHEVY TRAVERSE MODELS.

TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL SOUND EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,129.

ON THREE SEPARATE OCCASIONS IN THE PAST MONTH MY CAR LOST POWER WHILE I WAS DRIVING. FORTUNATELY, I WAS ON CITY STREETS WHEN THIS OCCURRED AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. I BROUGHT MY CAR IN TO MY BUICK DEALER AFTER THE 2ND OCCURRENCE AND THEY COULD FIND NOTHING WRONG WITH IT. WHEN IT HAPPENED AGAIN LAST WEEK I NOTICED THAT RIGHT BEFORE I LOST POWER THE SMALL WALLET THAT IS PART OF MY KEY CHAIN HAD FALLEN FROM THE TOP OF THE STEERING WHEEL (WHERE I KEEP IT SO IT DOESN'T HIT MY LEG). THINKING IT MAY HAVE JERKED THE IGNITION SLIGHTLY AND THAT MAY HAVE BEEN PART OF THE POWER ISSUE, I GOOGLED "BUICK ENCLAVE IGNITION ISSUES" WHEN I RETURNED HOME. IMMEDIATELY ALL OF THE GM IGNITION PROBLEMS OF THE PAST FEW YEARS CAME UP; INCLUDING THE FRIGHTENING NEWS THAT MY CAR HAD THE EXACT SAME IGNITION AS THE RECALLED CARS BUT THAT GM BELIEVED SOMETHING ABOUT THE DESIGN OF THE ENCLAVE (AND OTHER SUVS IN ITS CLASS) MEANT THAT THE IGNITION WAS NOT A PROBLEM. I AM HERE TO TELL YOU THAT IT IS, INDEED, A PROBLEM. I BROUGHT MY CAR BACK TO THE DEALER ON MONDAY AND THEY AGAIN CAN "FIND NOTHING WRONG WITH IT." I HAVE CONTACTED GM AND LET THEM KNOW I WILL NOT ACCEPT THIS VEHICLE UNTIL THE IGNITION IS REPLACED. NO ONE SHOULD BE DRIVING THIS CAR. I SHUDDER TO THINK ABOUT THE CONSEQUENCES IF I HAD BEEN DRIVING MY USUAL CARPOOL OF 5 12-YEAR-OLD BOYS. INDEED, TWICE WHEN I LOST POWER I WAS IN THE CAR WITH MY CHILD. I AM CONVINCED THIS IS A MAJOR PROBLEM AND THAT EVERYONE WHO OWNS ONE OF THESE CARS MUST BE ALERTED TO THE POSSIBILTIY OF POWER LOSS.