There are 34 owner-reported electrical system complaints for the 2013 Buick LaCrossein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The contact owns a 2013 Buick LaCrosse. The contact stated while driving 65 MPH, the display screen failed to respond. No warning light was illuminated. The following day the contact adjusted the mirrors and attempted to start the vehicle, but the vehicle failed to start. The contact waited for several minutes, and the vehicle started. The vehicle was driven to an independent mechanic where it was diagnosed, that the knob on the driver's side view mirror and key immobilizer were causing the failure. A new battery was installed, and the radiator support was cleaned; however, the failure persisted. The vehicle was then taken to the dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.
The contact owns a 2013 Buick LaCrosse. The contact stated while driving at an undisclosed speed, the power steering warning light illuminated, and the steering seized. In addition, the contact stated that a warning indicated a low voltage and the vehicle lost motive power. The contact stated that the vehicle stalled in the middle of a busy road. The contact called the Police to assist with moving the vehicle over to the shoulder of the road. The vehicle was towed to a local dealer; however, the contact was advised to have the vehicle towed to another dealer. The vehicle was towed to the dealer where it was diagnosed with a low voltage Hybrid battery. The contact was informed that the Hybrid battery needed to be replaced to perform a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact contacted a Chevrolet dealer by phone and was informed that the Hybrid battery was no longer in production. The contact stated that the failure had occurred in February 2024, however, the independent mechanic had provided a temporary fix. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the battery was no longer covered under warranty. The contact was informed that the battery had exceeded the warranty period. The failure mileage was approximately 79,000.
Battery light on no power charging 12v battery from hybdrid
Stalls when going up hill or if I stop at stop light and then try to proceed it jerk and go fast and also the display goes out and restart
The contact owns a 2013 Buick LaCrosse. The contact stated that while her daughter was driving at 55 MPH, the vehicle began to lose motive power as the parking assist warning light appeared on the instrument panel. The contact's daughter also stated that the vehicle had lunged forward prior to losing power. Additionally, the power locks had started to lock and unlock independently. The vehicle was initially taken to an independent mechanic where a diagnostic test discovered an electrical failure within the vehicle. The contact then had the vehicle towed to a dealer however, the vehicle was not yet diagnosed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 151,000.
The "auto stop" on my car, when I was at stoplights or stop signs, would not automatically restart. The engine failed to start again when stopped in "idle"..
The contact owns a 2013 Buick Lacrosse. The contact stated that after reversing out of the garage and parking in the driveway, turning the vehicle off and removing the ignition key however, approximately 30 minutes later the vehicle started independently. The ignition key had to be used to turn the engine off. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The contact indicated that the failure posed a severe carbon monoxide hazard. The failure mileage was 63,000.
2013 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO UNPREDICTABLE POWER OUTAGE. THE CONSUMER STATED WHEN THE POWER WENT OUT THE KEYS WOULD GET STUCK IN THE IGNITION. WHEN THIS WOULD OCCUR THE CONSUMER WOULD REMOVE THE BATTERY CABLES FROM THE NEGATICE AND POSITIVE. THE CONSUMER THEN PUT THE NEGATIVE BACK IN THE BATTERY AND TAP THE POSTIVE CAUSING A SPARK TO RESET THE POWER.
The contact owns a 2013 Buick LaCrosse. The contact stated while driving at various speeds, the vehicle started jerking. There were no warning lights illuminated. The contact continued to drive the vehicle. Additionally, the contact stated that the vehicle failed to start. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the local dealer where it was diagnosed that there were no compressions on the engine and cylinders due to a possible fractured timing chain and damaged valves. The dealer also informed the contact there was no oil in the engine; however, the contact had replaced the engine oil 2-3 weeks prior to the failure. The vehicle was not repaired. The vehicle was then towed to an independent mechanic but was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 13V173000 (Electrical system). The manufacturer was not notified of the failure. The failure mileage was approximately 88,000.
The climate control systems have stopped working. The temperature is locked to the last set temperature and blower zone (blowing lightly on feet only). It is available for inspection upon request. This is a significant safety issue as the climate control panel will not power on, affecting defrost for all windows. This is especially dangerous in Michigan during the winter months due to the need for defrost during spontaneous/lake effect snow. No defrost can cause significant visibility issues, which put the safety of the driver, passengers and others at risk. This malfunction also creates a safety issue because the vehicle is unable to be heated up properly when temperatures drop. This problem has not been reproduced or confirmed by an independent service center, nor has it been inspected by anyone. There were no warning lamps. My son (Ralph) has been helping me with this issue.
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL AS THE BATTERY WARNING LIGHT WOULD FLASH ON THE INSTRUMENT PANEL. DUE TO THE FAILURES, THE CONTACT HAD THE VEHICLE TOWED TO ROSS DOWNING BUICK GMC (1301 S MORRISON BLVD, HAMMOND, LA 70403) AND RAINBOW NORTHSHORE BUICK GMC, LLC (2925 N HWY 190, COVINGTON, LA 70433). BOTH DEALERS INFORMED HER THAT THERE WERE NO FAULTS WITH THE VEHICLE HOWEVER, THE BATTERY WAS REPLACED BY BOTH DEALERS. DESPITE THE BATTERY REPLACEMENT, THE FAILURE PERSISTED. THE CONTACT CALLED AN INDEPENDENT MECHANIC TO HER HOME, WHO INFORMED HER THAT THERE WAS BURNT WIRING CONNECTED TO THE BATTERY WHICH HE RELATED TO THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*JB
CONSTANTLY BEEN HAVING ENGINE PROBLEMS. ENGINE LIGHT COMING ON AND OFF. I WAS DRIVING IT DOWN A HIGHWAY, COMING TO A STOP DUE TO A RED LIGHT WHEN THE WHOLE FRONT OF MY CAR BEGIN TO SPUTTER AND GAVE OUT. IT READ "STABILTRAK" BUT WHEN TAKEN TO THE SHOP IT ONLY READ A CODE FOR THE CARBON FILTER. WHICH, WAS CHANGED AND DID FIXED THE PROBLEM FOR THE TIME BEING. HOWEVER, ITS DOING THE SAME THING AGAIN.. WHICH IS VERY DISSAPOINTING BECAUSE ITS A VERY WELL KEPT UP WITH CAR, NEVER GOES WITHOUT ITS NECESSITIES.. AND AT THIS POINT I'M THINKING IT COULD BE MY BRAKING SYSTEM DUE TO THIS PROBLEM WEAKENING MY BRAKES BUT I DON'T SEE WHY BECAUSE THOSE WERE CHANGED ABOUT 6 MONTHS AGO. MAYBE, EVEN AN ELECTRICAL PROBLEM WITH MY TRACTION CONTROL.
SERVICE CHARGING SYSTEM LIGHT HAS COME ON, BATTERY LIGHT HAS COME ON SERVICE PARKING LIGHT HAS COME ON. CAR MAKES A WHINING SOUND WHEN THE ENGINE RESTARTS AFTER AUTO STOP MODE. ALSO, THE ENGINE HAS FAILED TO RESTART AFTER AUTO STOP MODE, AND STARTING TO NOTICE A 'HOT'SMELL
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. SPORADICALLY, WHILE STARTING THE VEHICLE, THE DOORS FAILED TO LOCK, THE GEAR SHIFTER FAILED TO SHIFT, AND THE VEHICLE DID NOT ACCELERATE. THE CONTACT STATED THAT THE ENGINE REVVED, THE RPMS INCREASED, AND THE ECO WARNING MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO O'RIELLY CHEVROLET (6160 E BROADWAY BLVD, TUCSON, AZ 85711, (520) 829-3876), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5654186782. THE FAILURE MILEAGE WAS 66,002.
POWER DROP ,ENGINE STOP RUN AS YOU GO DOWN THE ROAD AT NIGHT,EVERYTHING SHUT DOWN IT TAKE FIFTEEN MINUTE TO RESTART, THE STEERING JERK AND THE DID NO WORK ITS WAS LOCK THAT WAS AT 35 MILES HOUR.TOOK ITS IN TO SEE WHAT WAS WRONG ITS WAS DIAGNOSTIC WITH BCM MALFUNCTION,LOW VOLTAGE OF COMMUNICATION ANDEPROM ERRORS,MULTIPLE CODES.ON THE HIGHWAY AND TURNING
I HAD THE CAR REPAIRED LAST YEAR AROUND THIS TIME WITH AN ISSUE SAYING THAT THE BATTERY CHARGING SYSTEM NEEDED TO BE SERVICED. AT THE TIME I HAD RECENTLY BOUGHT A BATTERY BUT THE SHOP INFORMED IT COULD BE DUE TO A DEAD CELL IN THE BATTERY 1 YEAR EXACTLY AND THE SAME ISSUE OCCURS. IT START WITH THE CHECK ENGINE LIGHT BEING DISPLAYED THEN IT WILL START SENDING THE MESSAGE AND BATTERY LIGHT COMES ON. THERE SHOULD NOT BE ANOTHER DEAD CELL BATTERY. THERE IS DEFINITELY AN ISSUE WITH THE CHARGING SYSTEM OF THESE CARS. THIS WILL CAUSE THE VEHICLE WHEN IN ECO MODE TO RESTART CAUSE POWER LOSS WHE DRIVING AND ALSO CAUSE THE RADIO, NAVIGATION ECT TO LOSS BRIGHTNESS. THE CAR RELEASES LOUD SOUND FOR THE A/C AND DEFROST THUMPING AND TICKING ALSO SPUTTERING WHEN ACCELERATOR IS TOUCHED. EVEN WHEN SWITCHING FROM PARK TO ANY OTHER GEAR IS WHEN THIS IS HEARD REGARDING WHEN A/C HEAT OR DEFROST IS ON . THIS IS DURING DRIVING OR AFTER STARTING CAR. ORIGINALLY HAPPENED 10/12/18 HAPPENING AGAIN AS OF 10/18/2019
TAMARA RECALL-THE CAR ONLY HAS 67000 MILES ON IT, AND FOR SOME REASON IT IS USING OIL. THERE IS EXHAUST FUMES/SMOKE COMING OUT OF THE TAIL PIPE. THERE HAVE BEEN OCCASIONS WHERE IT HAS NOT STARTED. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT BRAND NEW OFF OF THE SHOWROOM FLOOR IN 2014, AND THEY DID A DIAGNOSTIC ON IT; AND INFORM ME THAT THEY CAN FIND NOTHING WRONG. WHY ALL OF THE SUDDEN IS THE OIL PRESSURE DOWN SO LOW AND MY WARRANTY WILL BE UP AT 70000 MILES. I ASKED THE TECHNICIAN TO EXAMINE THE DRIVETRAIN AND OTHER COMPONENTS COVERED UNDER THE WARRANTY; BUT THEY REFUSED. ALSO THE SCREEN ON THE SATELLITE RADIO AND CLOCK FADES OUT AND COMES BACK ON. THE DEALERSHIP FAILED TO PROVIDE A RESPONSE TO THIS AS WELL. I NEED ANSWERS TO DETERMINE THE CAUSE OF THE ENGINE AND ELECTRICAL PROBLEMS, BUT IF THE DEALERSHIP WHERE I PURCHASED THE VEHICLE CANNOT ANSWER THE QUESTIONS; WHAT IS LEFT TO DO TO GET IT REPAIRED PROPERLY? THE CAR IS STATIONERY WHEN THE SCREEN FADES OUT AND ALSO THE INSIDE LIGHTS GO OUT PERIODICALLY AS WELL AS THE HEADLIGHTS. WHAT CAN BE DONE? WE NEED ASSISTANCE. GM NEEDS TO KNOW THAT THIS DEALERSHIP IS PROVIDING LESS THAN SATISFACTORY SERVICE.
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHEN THE VEHICLE WAS STOPPED, IT DID NOT RESTART. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
WHILE OPERATING THE VEHICLE WHEN COMING TO A STOP THE VEHICLE WILL CUT OFF SUDDENLY WITHOUT WARNING AT RANDOM TIMES. IT SEEMS TO BE AFTER THE CAR HAS BEEN DRIVEN FOR MORE THAN ABOUT 15 MINUTES AT A TIME. THIS CAN HAPPEN WHEN STOPPING JUST FOR A MOMENT IN STOP AND GO TRAFFIC, OR WHEN STOPPING FOR A TRAFFIC LIGHT. A LIGHT COMES ON IN THE CAR THAT SAYS SERVICE BATTERY CHARGING SYSTEM. THIS IS VERY DANGEROUS, AND SINCE IT ONLY HAPPENS OCCASIONALLY, IT HAS BEEN DIFFICULT FOR MY AUTO MECHANIC TO DIAGNOSE THE PROBLEM.
TL* THE CONTACT OWNS A 2013 BUICK LACROSSE. WHILE IDLING, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT, BUT THE FAILURE ALSO RECURRED AT VARIOUS TIMES WHILE DRIVING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM). IN ADDITION, THE CONTACT NOTICED A BURNING ODOR AND THAT THE TRUNK TEMPERATURE WAS VERY HOT. THE LOCAL DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO OPEN RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Showing 1–20 of 34 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026