2001 Buick Regal Complaint Log

TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED AND WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A PROGRESSING ODOR WHICH MAY HAVE BEEN ASSOCIATED WITH THE MOTOR OR ENGINE THAT CONTINUED TO WORSEN. AS THE FAILURE CONTINUED, THE SERVICE ENGINE WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO MORE THAN TWO DEALERS AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO WAIT TO RECEIVE THE SECOND NOTIFICATION LETTER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR PART WOULD BE AVAILABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT DROVE HOME AND DISCOVERED THAT THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR AND THE SPARK PLUGS NEEDED TO BE REPLACED BUT THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2001 BUICK REGAL. AFTER HAVING A FUEL PUMP PLACED ON THE VEHICLE BY AN INDEPENDENT MECHANIC, THE VEHICLE CAUGHT FIRE IN THE CONTACT'S DRIVEWAY. THE CONTACT EXTINGUISHED THE FIRE. A FIRE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AFTER THE FIRE OCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNED A 2001 BUICK REGAL. WHILE DRIVING APPROXIMATELY 65 MPH AND PULLING INTO A PARKING LOT, THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. THE CONTACT EXITED THE VEHICLE AND RAN INTO FERRY FACILITY TO CALL THE FIRE DEPARTMENT. THE CONTACT STATED THAT BY THE TIME THE FIRE DEPARTMENT ARRIVED AT THE SCENE, THE VEHICLE WAS ENGULFED IN FLAMES. THE CONTACT WAS NOT SURE WHETHER A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED AND THE REMNANT WAS TOWED AWAY. THERE WERE NO INJURIES. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. APPROXIMATELY SEVEN MONTHS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. PARTS DISTRIBUTION DISCONNECT. *BF *JS

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A BURNING ODOR COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR INSPECTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,764. THE VIN TOOL CONFIRMS THE PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE AND WAS LEAKING OIL FROM THE FRONT OF THE VEHICLE. THE CONTACT MENTIONED THAT SEVERAL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2001 BUICK REGAL. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED OIL DRIPPING FROM THE ENGINE VALVE COVER GASKET ONTO THE MANIFOLD. THE CONTACT RECENTLY RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 187,000.

INSTRUMENT PANEL ODOMETER LIGHTING HAS GONE OUT TWICE CAR IS STATIONARY, REPAIR IS COSTLY AND REQUIRES THE ENTIRE DASH TO BE TAKEN OUT FOR REPAIR.

WHEN I TRIED TO CRANK CAR ON COLD MORNING TO GO TO CHURCH, A LOUD BOOM OCCURRED UNDER HOOD FOLLOWED BY SMOKE BILLOWING OUT. I IMMEDIATELY RAISED THE HOOD AND SAW FLAMES ON TOP OF ENGINE. I RAN IN HOUSE AND GOT BAKING SODA AND THREW ON FIRE WHICH PUT IT OUT. *TR

CAN'T GET KEY OUT OF IGNITION WHEN TRYING TO TURN OFF ENGINE. WHY WASN'T 2001 BUICK REGAL RECALLED FOR IGNITION PROBLEM. THE KEY GETS STUCK AND I CAN'T TURN OFF ENGINE. I HAVE TO TURN KEY BACK AND FORTH OR PUT CAR IN DRIVE AND INPARK TO GET KEY OUT. THIS HAPPENS 9 OUT OF 10 TIMES I DRIVE CAR. PLEASE DO SOMETHING ABOUT THIS PROBLEM.

FOR THE PAST FEW DAYS WHILE DRIVING MY SECURITY LIGHT WILL COME ON ALL OF A SUDDEN AND THE CAR WILL LOSE POWER AND THEN INSTANTLY COME BACK ON. I HAD MY 3 CHILDREN IN THE CAR WITH ME SO WE ALL WERE IN PANIC MODE WHEN THIS HAPPENED. IT HAS NOW MADE ME VERY NERVOUS TO DRIVE BECAUSE I DO NOT WANT TO GET INTO AN ACCIDENT. FRIENDS HAVE TOLD ME IT WAS BECAUSE THE CHIP IN MY KEY IS WORN OUT AND TO HAVE A NEW KEY MADE. I CONTACTED A LOCAL LOCKSMITH AND HE SAYS SINCE THIS IS HAPPENING AFTER THE CAR IS IN MOTION THEN IT IS NOT THE KEY. THERE IS SOMETHING WRONG WITH THE IGNITION SWITCH. I CONTACTED MY LOCAL BUICK DEALERSHIP AND WAS TOLD THERE ARE NO RECALLS ON THIS AND IT COST $95 JUST FOR THEM TO LOOK AT IT AND SEE HOW MUCH TO FIX IT. *TR

SHORTLY AFTER RETURNING FROM RUNNING ERRANDS, THE PARKED CAR WAS OBSERVED SMOKING FROM UNDER THE HOOD. THIS WAS FOLLOWED BY FLAMES FULLY ENGULFING THE FRONT END OF THE CAR, RESULTING IN THE TIRE EXPLODING AND SCHRAPNEL BEING LAUNCHED. *TR

I WAS DRIVING WITH MY SON. WE WERE COMING TO A STOP AND LOST ALL POWER STEERING, BRAKES, AND ALL DASH LIGHTS LIT UP. THE IGNITION SWITCH FAILED.. VERY TERRIFYING! HOW IS MY CAR NOT ON THE RECALL LIST???? WE COULD HAVE DIED!!! *TR

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION TO SHUT OFF THE VEHICLE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM:IGNITION). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND NO WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 08/19/14*LJ UPDATED 08/23/2017*CT

WHEN I HIT BREAKS MY HEADLIGHTS GO OUT NO ACCIDENT YET

SEATBELT BUCKLE FROZE, WOULDNOT RELEASE, HAD TO CUT THE SEATBELT TO GET OUT OF CAR... *TR

10-15 MINUTES AFTER BUICK WAS PARKED IT CAUGHT FIRE. JAN. 2014. I KNOW FIND THERE IS A RECALL FOR OIL ON EXHAUST MANIFOLD . I CONTACTED BUICK AND GOT THE RUN AROUND AND DO FEEL I AM DUE SOME COMPENSATION HOWEVER DO NOT KNOW HOW TO GO FORWARD.

ODOMETER METER CANNOT BE READ AT ANY TIME BECAUSE LIGHT WENT OUT. GM CARS HAVE INSTRUMENT LIGHTING CLUSTER PROBLEMS, ACCORDING TO THE SERVICE WRITER AT A BUICK DEALER. THIS COSTS $676.75 TO REPAIR. OUR SON'S 2001 CHEVY IMPALA HAD THE DASHBOARD INSTRUMENT PANEL FAIL AND HE COULD NOT READ HIS SPEEDOMETER. THIS WAS REPLACED FOR $614.00 AND IT FAILED AGAIN A YEAR LATER. *TR

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT WHILE PARKED, SMOKE WAS BEING EMITTED FROM UNDER THE HOOD. THE CONTACT STATED THAT THE FUEL INJECTOR COVER CAUGHT ON FIRE. THE FIRE WAS PUT OUT WITH A FIRE EXTINGUISHER. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 170,000.

SINCE TWO OF THE FOUR TIRES HAVE NOW FAILED I WILL SUBMIT TWO COMPLAINTS, ONE FOR EACH TIRE. GOODYEAR VIVA 2 TIRES BOUGHT FROM WALMART ON MAY 31, 2011. P225/60R16 97S DOT MDX0 H6HP 1911 TIRES FOR MY 2001 BUICK REGAL. AFTER ALMOST A YEAR I NOTICED THE CAR WAS NOT RIDING SMOOTHLY SO I TOOK IT IN TO GET THE TIRES BALANCED. THE TIRE MAN SHOWED ME THAT THERE WAS A TREAD ISSUE ON A TIRE, SO ON MAY 9, 2012 I BOUGHT A REPLACEMENT VIVA 2 TIRE. THE FAILED TIRE HAD LESS THAN A YEAR AND 17,601 MILES ON IT. RECENTLY WHILE DRIVING ON THE FREEWAY ANOTHER OF THE INITIAL VIVA 2 TIRES BLEW OUT (SAME DOT CODE). THIS TIRE WAS ABOUT 26 MONTHS OLD WITH 31,440 MILES ON IT. *TR

I AM AN AUTO MECHANIC AND LATER AUTOMOTIVE ENGINEER AND I ALWAYS KEEP MY TIRES PROPERLY INFLATED WITH ROUTINE BALANCING, ROTATION AND ALIGNMENTS. IN OVER 30 YEARS OF DRIVING I HAD NEVER HAD A TIRE ISSUE BEYOND THE OCCASIONAL FLAT UNTIL I BOUGHT A SET OF GOODYEAR VIVA 2 TIRES FROM WALMART ON MAY 31, 2011. P225/60R16 97S DOT MDX0 H6HP 1911 TIRES FOR MY 2001 BUICK REGAL. AFTER ALMOST A YEAR I NOTICED THE CAR WAS NOT RIDING SMOOTHLY SO I TOOK IT IN TO GET THE TIRES BALANCED. THE TIRE MAN SHOWED ME THAT THERE WAS A TREAD ISSUE ON A TIRE, SO ON MAY 9, 2012 I BOUGHT A REPLACEMENT VIVA 2 TIRE. THE FAILED TIRE HAD LESS THAN A YEAR AND 17,601 MILES ON IT. RECENTLY WHILE DRIVING ON THE FREEWAY ANOTHER OF THE INITIAL VIVA 2 TIRES BLEW OUT (SAME DOT CODE). THIS TIRE WAS ABOUT 26 MONTHS OLD WITH 31,440 MILES ON IT. I STILL HAVE THIS TIRE IF YOU WANT TO INSPECT IT. *TR

DRIVING DOWN THE ROAD AND IT STALLS- REPLACED THE FUEL PUMP- FUEL FILTER- SPARK PLUGS AND IT STILL STALLS- SEEMS TO BE A NUMBER OF COMPLAINTS ON THIS AND NO CODES COME UP WHEN HOOKED TO A COMPUTER. *TR

WELL DRIVING I WAS GOING ALONG AT 40 MPH AND THE CAR JUST UP AND DIED ALL THE DASH LIGHTS STARTED TO FLASHING STEERING BECOMES HARD AND THE BRAKING IS LIKE STANDING ON A BRICK I DO BELIEVE THE IGNITION SWITCH MAY BE THE PROBLEM IT IS THE SAME SWITCH THAT IS IN THE CHEVROLET IMPALA THAT HAD BEEN RECALLED I USED TO WORK FOR A GARAGE AND INSTALL THEM OFTEN I DO HOPE YOU LOOK IN TO THIS WITH CARE SECOND THING IS THE STEERING RACK IS REALLY BAD AND WHEN I TOOK IT IN TO THEM AT THE DEALER THEY TRIED TO TELL ME IT WAS FROM USE I DON'T BELIEVE IT I HAVE A ASE CERTIFIED PERSON DO ALL THE WORK TO IT AND THE BRAKES ARE BRAND NEW SO YOU TELL ME THERE IS A MAD DEFECT ON THE CAR IT SHOULD HAVE BEEN RECALLED SOME TIME AGO AND I DON'T KNOW AS TO WHY THIS IS STILL NOT ON THE LIST OF RECALLS BUT IT NEEDS TO BE SAME FOR THE 2000 01 02 03 BUICKS THANK YOU FOR YOUR TIME HOPE THIS GET TAKEN CARE OF. *TR

AFTER RETURNING HOME FROM SHOPPING, ROUGHLY 20 MILE DRIVE, I PARKED THE CAR IN OUR ATTACHED 3 CAR GARAGE. I WENT INSIDE, VISITED BRIEFLY WITH MY HUSBAND, FIXED A SALAD AND WAS EATING WHEN I HEARD A NOISE. AS I OPENED THE DOOR FROM THE KITCHEN TO THE GARAGE, I FOUND THE GARAGE WAS FULL OF SMOKE AND CALLED 911. I ESTIMATE THE TIME FROM SHUTTING OFF THE CAR UNTIL WE CALLED 911 TO BE 10 TO 15 MINUTES. AS FAR AS I KNOW, THE VEHICLE IS NOT UNDER RECALL BASED ON THE GM WEB SITE LISTING RECALLS BY VIN; HOWEVER, OUR EXPERIENCE SURE SOUNDS VERY SIMILAR TO THE INVESTIGATIONS THAT RESULTED IN SIGNIFICANT RECALLS OF SIMILAR MAKE, MODEL AND YEAR VEHICLES. THIS VEHICLE DID HAVE A SERVICE NOTICE THAT PAID FOR REPLACEMENT OF THE CATALYTIC CONVERTER ROUGHLY 2 YRS AGO. THE CAR WAS RUNNING ROUGH 6 MOS PRIOR TO THE FIRE. REPAIRS WERE MADE AT THE GM DEALERSHIP WHERE WE PURCHASED THE CAR. REPAIRS SEEMED TO CORRECT THE PROBLEM. THE FIRE DESTROYED THE BUICK AND THE CAR PARKED NEXT TO IT. THERE WAS SIGNIFICANT DAMAGE TO THE 3RD CAR. ALL GARAGE CONTENTS WERE LOST. WE ARE OUT OF OUR HOUSE AND WILL BE LIVING IN AN APT FOR 6 MONTHS. THERE WAS SIGNIFICANT DAMAGE TO OUR HOME, $100K PLUS. OUR INSURANCE COMPANY SENT A FIRE INVESTIGATOR. GM SENT A FIRE INVESTIGATOR. WE HAVE NOT SEEN EITHER REPORT. *TR

2001 BUICK REGAL. CONSUMER WRITES IN REGARDS TO INFORMATION SENT TO CUSTOMER SERVICE ABOUT VEHICLE FIRE AND ENGINE OIL DEPOSIT ON EXHAUST MANIFOLD RECALL NOTICE. *SMD THE CONSUMER STATED BY THE TIME HE RECEIVED THE RECALL NOTICE, THE VEHICLE HAD ALREADY CAUGHT ON FIRE. *JB

2001 BUICK REGAL. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE FIRE AND RECALL NOTICE THAT STATES DROPS OF ENGINE OIL DEPOSIT ON EXHAUST MANIFOLD COULD CAUSE ENGINE COMPARTMENT FIRE. CONSUMER SEEKS REIMBURSEMENT FOR FAIR MARKET VALUE OF VEHICLE. *SMD

2001 BUICK REGAL. CONSUMER STATES ODOMETER STOPS WHEN CLUSTER PANEL LIGHT GOES OUT *TGW

I HAVE BEEN HAVING STALLING PROBLEMS I. E. IGNITION. GOING OVER BUMPS AND TURNING ON THE LEFT TURN SIGNAL SEEMED TO CAUSE IT TO STALL FOR OVER A YEAR. I PRETTY MUCH QUIT DRIVING THE CAR UNLESS IT WAS LESS THAN 3 MILES LIKE GOING TO THE GROCERY STORE OR THE GOLF COURSE. I FINALLY TOOK IT IN TO THE DEALER AND THEY HAD NEVER SEEN ANYTHING LIKE IT. SEPT. 17, 2013. ANYWAY, THEY REPAIRED IT FOR $556.40. I HAVE ONLY HAD THE KEYS THAT CAME WITH IT, STARTER AND TRUNK AND ONE HOUSE KEY, 3 TOTAL ON THE KEY RING. IN LIGHT OF THE RECENT PROBLEMS, YOU MIGHT WANT TO EXPAND THE SCOPE OF YOUR INVESTIGATION. *TR

I WENT ON LUNCH, ON MY FIRST DAY OF WORK NONE THE LESS, BUT I PARKED MY CAR IN THE PARKING GARAGE AFTER GOING TO THE LOCAL MCDONALDS AND WENT IN AND ATE. AND FROM WHAT I'M TOLD THE FIRE WAS NOTICED FIRST AT AROUND 1240PM AND I HAD GOTTEN BACK AT 1235 SO IT LITTERALLY HAPPENED WITH IN MINUTES OF ME GETTING BACK. BY THE TIME THE FIREFIGHTERS GOT IT OUT THE WHOLE ENGINE AND FRONT END WAS BASICALLY MELTED . *TR

TL- THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) TO PREVENT THE ROCKER COVER GASKET FROM LEAKING OIL. THE CONTACT STATED THAT SHORTLY AFTER RECEIVING THE RECALL REPAIRS, THE VEHICLE CAUGHT ON FIRE FROM THE ENGINE. THE CONTACT BELIEVED THAT THE RECALL REPAIR WAS THE CAUSE OF THE FIRE. THE CONTACT HAD NOT ENCOUNTERED A FAILURE PRIOR TO THE RECALL REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN. KMJ

I WENT TO THE GAS STATION AND THEN WENT TO MY PARENTS HOUSE WHERE I PARKED MY CAR. THIS WAS ALL OF ABOUT 6 MILES. I WENT INTO MY PARENTS HOUSE AND WAS WATCHING TV WHEN MY DAD CAME IN AND SAID COME HERE QUICK... YOUR CAR'S ON FIRE. I COULDN'T BELIEVE IT. IT WAS WORKING FINE WHEN I WENT TO THE STORE AND THEN IT CAUGHT ON FIRE OUT OF THE BLUE. THERE WAS A RECALL IN APRIL 2009 ON MY CAR DUE TO ENGINE COMPARTMENT FIRES. I TOOK IT TO JOHN L. SULLIVAN IN JANUARY 2010 TO HAVE THE RECALL WORK DONE AT NO CHARGE. YET, MY CAR CAUGHT ON FIRE ANYWAY. I FILED A COMPLAIN WITH GM MOTORS WHO DENIED MY CLAIM STATING THE BREACH OF WARRANTY STATUTE OF LIMITATIONS HAD EXPIRED PER CALIFORNIA STATE LAW. HOWEVER, FEDERAL LAW STATES I AM ENTITLED TO A FREE AND "EFFECTIVE" REMEDY FOR THIS SITUATION. OBVIOUSLY, THE REMEDY WAS NOT EFFECTIVE. I WANT GM TO FIX MY CAR IMMEDIATELY!!!!!! FEDERAL LAW SHOULD OVERRIDE ANY STATE LAW. I AM VERY LUCKY I WAS NOT IN THE CAR WHEN THE FLAMES ERUPTED. I AM ALSO VERY LUCKY IT WAS NOT PARKED IN MY GARAGE OR SOMETHING WHERE MY HOUSE COULD HAVE CAUGHT FIRE. THERE WERE ABSOLUTELY NO INDICATIONS THAT ANYTHING WAS WRONG WITH MY CAR. *TR

I FILED A COMPLAINT WITH THE ATTORNEY GENERAL WHO IN TURN REFERRED ME TO YOU (NHTSA). HOWEVER, I FILED A COMPLAINT WITH NHTSA TWO WEEKS BEFORE I FILED WITH THE ATTORNEY GENERAL. HERE IS A COPY OF THE COMPLAINT: MY 2001 BUICK REGAL CAUGHT ON FIRE IN AUGUST 2011 AFTER A SHORT DRIVE TO THE GAS STATION. IN APRIL 2009, BUICK ISSUED A SAFETY RECALL ON MY CAR STATING THERE HAVE BEEN ENGINE COMPARTMENT FIRES. I WAS TOLD I WAS ENTITLED TO A "FREE" AND "EFFECTIVE" REMEDY FOR MY CAR. I TOOK MY CAR TO [XXX]TO HAVE THE "FIX" COMPLETED ON JANUARY 14, 2010. THE REPAIR WAS OBVIOUSLY NOT "EFFECTIVE" AS MY CAR STILL CAUGHT ON FIRE JUST AS DESCRIBED IN THE RECALL. I CALLED BUICK AND FILED A CLAIM WHICH WAS DENIED WITHOUT ANYONE COMING TO LOOK AT MY CAR OR ANYTHING. THE CLAIMS DEPARTMENT STATED THAT THEY WERE DENYING MY CLAIM BECAUSE THE CALIFORNIA BREACH OF WARRANTY STATUTE WAS UP AND THEY ONLY HAD TO FIX THE CAR IF IT WAS WITHIN THE FIRST FOUR YEARS FROM THE DATE THE CAR WAS ORIGINALLY PURCHASED. THIS MAKES NO SENSE AS THE SAFETY RECALL WAS ISSUED EIGHT YEARS AFTER THE CAR WAS ORIGINALLY PURCHASED. FURTHERMORE, FEDERAL LAW STATES THAT IF A SAFETY ISSUE IS DISCOVERED WITHIN TEN YEARS OF THE CAR BEING PURCHASED THE OWNER IS ENTITLED TO A FREE AND EFFECTIVE REMEDY. AGAIN, THE REMEDY FOR MY CAR WAS OBVIOUSLY "NOT EFFECTIVE!" I THEN ASKED BUICK WHAT IF I HAD BEEN IN THE CAR WITH MY KIDS WHEN IT CAUGHT ON FIRE OR WHAT IF IT HAD BEEN PARKED IN MY GARAGE AND MY HOUSE CAUGHT ON FIRE? THEIR RESPONSE WAS, "WELL, THAT DIDN'T HAPPEN SO I'M NOT GOING TO DISCUSS IT." SO BASICALLY, I'M LEFT TO ASSUME THAT I WOULD HAD TO HAVE BEEN BURNED IN THAT CAR BEFORE BUICK WOULD ACCEPT RESPONSIBILITY FOR THEIR ILL MANUFACTURED CAR? THAT HARDLY SEEMSRIGHT. I STILL OWE $400 ON A CAR I CAN'T DRIVE. THIS IS WRONG ON SO MANY LEVELS. PLEASE, PLEASE HELP ME. THANK YOU SO MUCH FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THERE IS A PROBLEM WITH THE ODOMETER LIGHT IT DOES NOT SHOW THE MILEAGES OF THE CAR I JUST BOUGHT IT, AND IT HASN'T SHOWN UP YET. ALL THE OTHER LIGHTS ARE ON EXCEPT THIS ONE. CAN'T PASS INSPECTION BECAUSE OF IT. *TR

THERE ARE THREE THINGS THAT THIS VEHICLE CRUISE CONTROL DOES. FIRST IF YOU TRY TO USE THE RESUME FEATURE, IT ACCELERATES WILDLY SO YOU HAVE TO HIT THE BRAKE TO DISENGAGE IT. SECOND, WHILE DRIVING DOWN THE HIGHWAY WITH THE CRUISE SET AT ANY SPEED THE VEHICLE WILL RANDOMLY JUST GO TO MAXIMUM ACCELERATION AND AGAIN YOU MUST USE THE BRAKE TO DISENGAGE IT. THIRD AND MOST RECENT, WHILE DRIVING THROUGH TOWN WITH THE CRUISE ON BUT NOT ENGAGED, THE CRUISE LIGHT COMES ON AND THE VEHICLE TAKES OFF AT FULL ACCELERATION ALL BY ITSELF. THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED IMMEDIATELY. GM HAS NO IDEA WHERE TO LOOK OTHER THAN REPLACING ABOUT $900.00 WORTH OF PARTS. IN CHECKING ON THIS SITUATION, I FOUND NUMEROUS INCIDENTS OF THIS SAME DEFECT WITH OTHER OWNERS OF THIS VEHICLE.

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE IGNITION ANTI-THEFT CHIP CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT HE REPLACED THE KEY, WHICH RESOLVED THE FAILURE FOR APPROXIMATELY ONE YEAR; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 170,000.

I HAVE A 2001 BUICK REGAL THAT HAS A 3.8 LITRE SUPERCHARGED ENGINE. THIS VEHICLE WAS RECALLED FOR STARTING ON FIRE FROM OIL DRIPPING ONTO THE EXHAUST. I HAD THE RECALL DONE OVER A YEAR AGO. I DROVE THE CAR EVERY DAY. RECENTLY I LEFT THE CAR PARKED FOR TWO DAYS. WHEN I STARTED DRIVING THE CAR TOWARD WORK I NOTICED THAT IT WAS SHUTTERING SLIGHTLY AND AFTER ABOUT FOUR MILES I TURNED AROUND TO HEAD BACK HOME. ON THE WAY BACK I NOTICED A BURNING SMELL AND SMOKE STARTED COMING OUT FROM THE FLOOR NEAR THE SHIFTER. I QUICKLY PULLED INTO A PARKING LOT AND GOT OUT. THE CAR BURST INTO FLAMES AND WAS COMPLETELY DESTROYED. I WAS NOT HURT BUT THE CAR WAS A TOTAL LOSS. I CALLED BUICK TO TELL THEM WHAT HAPPENED. I GOT THEIR CLAIM DEPARTMENT. I TOLD THEM WHAT HAPPENED. THEY ASKED ME IF I WANTED TO FILE A CLAIM. I TOLD THEM I WAS CONCERNED THAT I HAD THE RECALL DONE AND THE CAR BURST INTO FLAMES ANYWAY AND THAT I WANTED SOMEONE TO LOOK AT IT TO DETERMINE IF THE RECALL WAS DONE CORRECTLY OR POSSIBLY THE RECALL DOESN'T WORK. THEY TOLD ME SOMEONE WOULD CALL ME WITHIN 10 DAYS. NO ONE CALLED AND I GOT A LETTER IN THE MAIL SAYING THEY WERE NOT LIABLE AFTER TWO YEARS AFTER THE PURCHASE OF THE CAR. MY CONCERN IS THAT THE RECALL DOES NOT WORK, THAT NO ONE EVER CAME TO LOOK AT THE CAR AND THE DISMISSED ME WITHOUT TAKING ME SERIOUSLY AT ALL. THE CAR WAS IN PERFECT DRIVING SHAPE AND HAD NO PREVIOUS PROBLEMS. I TOLD BUICK THAT I WAS CONCERNED THAT IF THE RECALL DOESN'T WORK PEOPLE COULD BE KILLED (I WAS LESS THAN 100 FEET FROM THE CAR WHEN IT BURST INTO FLAMES). THE ENTIRE CAR WAS BURNT DOWN TO BARE METAL EXCEPT THE ENGINE WHICH LOOKED NEW. THE OWNER OF THE TOW YARD SAID HE HAD NEVER SEEN A CAR BURN THAT WAY UNLESS THE OWNER TRIED TO BURN IT OR THE EXHAUST SET THE BOTTOM OF THE CAR ON FIRE. BUICK EXCEPTS NO RESPONSIBILITY FOR THIS AND THEY DID NOT CARE ENOUGH TO LOOK AT THE CAR THE ENSURE THE RECALL WORKED OR THAT OTHER PEOPLE DO NOT GET HURT IF IT FAILS. *TR

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION WAS REPLACED. THE MANUFACTURE WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 37,500 AND THE CURRENT MILEAGE WAS 47,922. UPDATED 05/19/14*LJ UPDATED 7/24/17 *CN

TL* THE CONTACT OWNED A 2001 BUICK REGAL. THE CONTACT STATED THAT THE FRONT OF THE VEHICLE CAUGHT ON FIRE, WHILE PARKED. THE FIRE DEPARTMENT WAS NOTIFIED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.

TL*THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT NOTICED OIL WAS LEAKING FORM UNDER THE VEHICLE WHILE IT WAS PARKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE FRONT ROCKER GASKET WAS LEAKING. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V118000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,500 AND THE CURRENT MILEAGE WAS 64,000.

TL*THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT NOTICED THAT THERE WAS POWER STEERING FLUID LEAKING ALL OVER HIS DRIVEWAY. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY STATED THAT THERE WAS RUST CORROSION UNDERNEATH THE VEHICLE. THE CORROSION WAS CAUSING THE LEAK AND THEY STATED THAT THEY WILL HAVE TO REPLACE ALL OF THE PARTS THAT WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 19000.

TL*THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE LOST POWER AND THE ENGINE CAUGHT FIRE. THE CONTACT DID NOT MENTION IF THERE WERE ANY INJURIES OR IF A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE IN THE ENGINE WIRING HARNESS. NHTSA CAMPAIGN ID NUMBER 09V116000, ENGINE AND ENGINE COOLING WAS RECEIVED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILES WAS 115,027.

TRANSMISSION FAILURE,RADIATOR FAILURE. *TR

DURING ROUTINE MAINTENANCE DISCOVERED THAT THE FRONT RHS STEERING SPINDLE TO TIE-ROD ATTACHMENT LUG HAD CRACKED THROUGH ONE SIDE OF THE LUG. SPINDLE IS FABRICATED FROM CAST ALUMINUM. FATIGUE CRACK INITIATION FROM INCLUSION OR POTENTIAL CASTING DEFECT WAS APPARENT BEFORE FAILURE. PART NUMBER AND PHOTOGRAPHS OF THE CRACKED SURFACE ARE AVAILABLE. *TR

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT IN ORDER TO START THE VEHICLE, SHE WOULD HAVE TO ENGAGE THE HAZARD LIGHTS FIRST AND THEN TURN THE IGNITION BEFORE IT WOULD START. THE DASHBOARD COMPONENTS WOULD ILLUMINATE SPORADICALLY AND THE FUEL LEVEL GAUGE, GEAR SHIFTER, AND ODOMETER WERE ALL INOPERABLE. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WAS UNAWARE IF THERE WERE ANY RECALLS ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

MY VEHICLE HAD THE NECESSARY RECALL WORK DONE, BUT IT STILL CAUGHT FIRE AND IS NO LONGER IN WORKING ORDER. THE WHOLE ENGINE IS BURNT TO A CRISP... *TR

2001 BUICK REGAL GS. FUEL FILLER PIPE RUSTED OUT, SUB FRAME VERY RUSTY, AND REAR BUMPER SUPPORT RUSTED OUT. ALL HAD TO BE REPLACED. HAD NOTIFIED BUICK ON MAY 25, 2010 AND THEY GAVE ME A CASE NUMBER ( [XXX] ) BUICK SAID THERE WAS NOTHING THEY COULD DO FOR ME AS THERE WAS NO RECALL ON THIS CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR