NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2008 Cadillac CTS. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE STABILITY SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO STOP IMMEDIATELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO CADILLAC OF ARLINGTON (LOCATED AT 2001 N COLLINS ST. ARLINGTON, TX 76011, 877-880-5178) WHERE IT WAS DIAGNOSED AS NEEDING NEW TIRES AND BRAKES. THE CONTACT STATED THAT ALL FOUR TIRES AND BRAKES WERE REPLACED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES FOR THE SAME FAILURES, BUT THEY FAILURES COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
MY STEERING WHEEL LOCKS UP AT LOW SPEEDS. I CAN TURN RIGHT THE STEERING WHEEL FEEL LIKE IT IS LOCKED UP. THEN I WOULD APPLY THE BRAKES AN TURN THE OPPOSITE DIRECTION IT WILL RELEASE THE STEERING WHEEL. TODAY BOTH SIDE AT LOCKING UP. I WILL TAKE IT TO MOORE CADILLAC ON MONDAY JAN. 30TH, 2017. I HAVE HAD MY MECHANIC ALREADY LOOKED AT IT. HE STATED IT IS A SAFETY ISSUE. HE ALSO TOLD ME 2 INCIDENTS HAPPEN IN MASSACHUSETTS PLEASE CONTACT ME TO HELP WITH THE RIGHT COURSE OF ACTION I WOULD NEED TO TAKE PLEASE. [XXX] THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I BROUGHT MY VEHICLE IN FOR SERVICE DUE TO AN AUDIBLE "CLUNKING" COMING FROM THE DRIVELINE. WHEN THE SERVICE MANAGER SHIFTED THE CAR INTO GEAR IN THE SERVICE BAY THERE WAS AN AUDIBLE "CLUNK" TO WHICH HE STATED THAT IT SOUNDED LIKE MY DRIVESHAFT WAS "COMING OFF." I LEFT THE CAR AND WENT TO LUNCH. 30 MINUTES LATER I WAS TOLD THAT MY VEHICLE NEEDED A NEW TRANSMISSION AND TRANSFER CASE BECAUSE THE TRANSMISSION OUTPUT SHAFT WAS "STRIPPED" AND THE CAR WOULD NOT MOVE ON IT'S OWN. THE SERVICE MANAGER TOLD ME THAT THEY HAD TAKEN THE VEHICLE OUT FOR A TEST DRIVE AND THAT PULLING BACK INTO THEIR PARKING LOT THERE WAS A BANG AND THEN THE CAR WOULD NOT MOVE ANYMORE AND THAT THEY HAD TO PUSH THE VEHICLE BACK INTO THE GARAGE. IN RESEARCHING THIS ISSUE I FOUND A TECHNICAL SERVICE BULLETIN PUT OUT BY GENERAL MOTORS FOR THIS EXACT ISSUE IN OTHER 2008-2013 CADILLAC CTS MODELS EQUIPPED WITH ALL WHEEL DRIVE. I ALSO FOUND THAT THE ROOT OF THE PROBLEM IS THAT THERE IS NO GASKET OR BARRIER BETWEEN THE TRANSMISSION OUTPUT SHAFT AND THE TRANSFER CASE INPUT SHAFT. THIS ALLOWS WATER AND/OR MOISTURE TO GET INTO THESE COMPONENTS CAUSING CORROSION WHICH LEADS TO THE "STRIPPING" OF THE TRANSMISSION OUTPUT SHAFT. GM HAS CREATED REVISED COMPONENTS TO ALLOW FOR A GASKET BETWEEN THESE COMPONENTS, BUT THIS REQUIRES A COMPLETE TEAR-DOWN OF THE TRANSMISSION AND TRANSFER CASE. I AM NOW FORCED TO PAY FOR A NEW TRANSMISSION AND TRANSFER CASE ON THE VEHICLE (BECAUSE I STILL HAVE A LIEN ON IT) AND CADILLAC AND/OR GM ARE REFUSING TO RECOGNIZE THIS PROBLEM OR HELP IN COVERING ANY OF THE REPAIRS. THERE ARE MULTIPLE COMPLAINTS REGARDING THIS PROBLEM FROM OTHER CADILLAC OWNERS.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 35 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. IMMEDIATELY AFTER PULLING THE VEHICLE INSIDE THE GARAGE, A VERY STRONG FUEL ODOR WAS PRESENT. THE FUEL ODOR SEEPED INSIDE THE HOUSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A LINE IN THE FUEL TANK FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
FOR THE FOURTH TIME A WHEEL SPEED SENSOR MALFUNCTIONED. I WAS TURNING LEFT ACROSS TRAFFIC AND ALL OF THE SUDDEN THE STABILITY CONTROL LIGHT STARTED BLINKING AND MY SPEED WAS LIMITED TO ABOUT 5 MPH, PUTTING ME IN DANGER OF BEING T-BONED. AFTER ABOUT 15 SECONDS OF THIS THE CAR FINALLY FIGURED OUT THAT SOMETHING WAS WRONG AND LIT UP THE SERVICE STABILITRAK, SERVICE BRAKE ASSIST, AND SERVICE TRACTION CONTROL WARNINGS AND ALLOWED ME TO ACCELERATE AGAIN (EXACTLY AS IT'S DONE THREE TIMES BEFORE WHEN WHEEL SPEED SENSORS HAVE GONE OUT). THIS IS A MASSIVE SAFETY ISSUE.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT NOTICED A STRONG FUEL ODOR IN THE VEHICLE WITHOUT WARNING. THE ODOR WAS AFFECTING THE CONTACT'S BREATHING. THE DEALER PROVIDED NO ODOR TESTING AND THE FAILURE WORSENED AFTER THE TIMING BELT WAS REPLACED. THE MANUFACTURER PROVIDED NO SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
CODE P0430 CAM OR CRANK SHAFT POSITION CENSOR. TIMING CHAIN ISSUE CAUSED BY MANUFACTURE DEFECTION. REAR DRIVER SIDE PASSENGER SEAT BELT NOT WORKING PROPERLY. AND LEAKING MOON ROOF
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V542000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WERE CRACKS IN THE BEARING ON THE DRIVE TRAIN, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS STILL BEING DIAGNOSED. THE LOCAL DEALER (ALASKA SALES AND SERVICE ANCHORAGE, 1300 E 5TH AVENUE, ANCHORAGE, AK 99501) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
THE CAR SMELLS REALLY BAD LIKE GAS AT THE REAR OF CAR FROM GAS TANK UNDERNEATH CAR AND LOOKS LIKE A LEAK FROM TOP CAN NOT SEE WERE FROM EXACTLY.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE PULLING OUT OF A PARKING SPACE, THE STEERING WHEEL SEIZED AS THE VEHICLE ACCELERATED BUT LOOSENED AS THE VEHICLE DECELERATED. THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN AT A VERY LOW SPEEDS TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ACTUATOR FAILED AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE STEERING GEAR HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
14V542000 WAS A RECALL ON 2004-2007 CADILLAC CTS FOR FUEL LEAK ABOVE THE TANK. THIS 2008 MODEL HAS THE VERY SAME/SIMILAR LEAK AND IS NOT INCLUDED IN THE RECALL? WHY NOT? SAME PROBLEM, VERY DANGEROUS. NUMEROUS COMPLAINTS IT LOOKS LIKE IF YOU SEARCH INTERNET ABOUT THE 2008 CADILLAC CTS FUEL LEAK.
MY SUNROOF DRAIN IS OFTEN CLOGGED RESULTING IN THE INTERIOR BEING SOAKED DURING SLIGHT OR HEAVY RAIN FALL. MAINTENANCE HAS BEEN DONE SEVERAL TIMES TO NO AVAIL. ALSO WHENEVER THE WEATHER IS WARM OUTSIDE, THE BACK DOORS WILL NOT UNLOCK FROM THE OUTSIDE OR WHEN EXITING THE CAR. I ALWAYS HAVE TO MANUALLY LOCK THE DOORS UPON LEAVING THE VEHICLE. THESE PROBLEMS HAVE BEEN VIRTUALLY PRESENT SINCE THE CAR WAS PURCHASED AND HAVE BECOME A NIGHTMARE. THE WATER LOG INSIDE THE VEHICLE ALMOST ALWAYS HAPPEN WHEN THE CAR IS STATIONARY.
THE D/S DOOR WILL NOT UNLOCK OR OPEN FROM THE OUTSIDE. READ NUMEROUS COMPLAINTS ON SAME ISSUE AND NO RECALL ISSUED
TAKATA RECALL: MY SERVICE AIR BAG LIGHT KEEPS COMING AND OFF. ALSO MY TIRE GAGE ,KEEPS FLASHING AFTER MY AIR LEVELS HAS BEEN CHECK. IT WILL NOT GO OFF ON ITS ON.
ON APRIL 8 2016 MY WIFE WAS ON THE WAY TO THE BANK AT PEACH AND LIBERTY IN ERIE PA. SHE WAS STOPPED AT A RED LIGHT WHEN THE LIGHT TURN GREEN SHE HAD NO TRANSMISSION OR BRAKES. LUCKILY FOR HER THE EMERGENCE BREAK WORKED BECAUSE SHE WAS GOING BACKWARDS. HAD IT TOWED TO ROTH CADILLAC IN ERIE PA. WAS TOLD THAT THE TRANSMISSION AND TRANSFER CASE BROKE (THERE WAS NO WARNING) AND THEY DIDN'T KNOW WHY THE BRAKES WENT OUT WHEN THE TRANSMISSION WENT. SO AGAIN MY WIFE CONTACTED CADILLAC HEADQUARTERS AND MY WIFE GOT AN EMAIL FROM CADILLAC HEADQUARTERS SAYING SORRY FOR YOUR PROBLEM BUT WE WILL GIVE YOU ONE HOUR OF DIAGNOSTIC FOR FREE. AND FROM THE DEALERSHIP SAID THIS BEEN HAPPENING A LOT.
I BROUGHT A 2008 CADILLAC BACK IN SEPT. 2014. APRIL OF 2015 I HAD A CRANKSHAFT SENSOR WENT OUT ON ME THREE TIMES ALL THREE TIMES I TOOK IT IN TO ROTH CADILLAC OF ERIE PA AND I ALSO CONTACT CADILLAC HEADQUARTERS AT THE SAME TIME. I PAY ALL THREE TIMES. THEY FIXED THE SENSOR AND REPAIRED THE WIRING HARNESS ALL THREE TIMES. IT SEEMS LIKE EVERY 3-6 MONTHS IT WOULD BREAK DOWN. WE WERE TOLD BY THE MECHANIC AT ROTH CADILLAC THAT THEY GOT A MEMO ABOUT THIS PROBLEM. BUT WASN'T GOING TO DO A RECALL ON IT.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT THERE WERE SEVERAL ELECTRICAL FAILURES, SUCH AS THE TURN SIGNALS FAILED TO FUNCTION AND THE MIDDLE CONSOLE ELECTRIC FUNCTIONS FAILED TO ILLUMINATE. AFTER SEVERAL REPAIRS, THE FAILURES CONTINUED. THE CONTACT HAD THREE BATTERIES REPLACED AND THE ALTERNATOR ASSEMBLY REPLACED, BUT THE FAILURES CONTINUED. THE VENT CONTROLS ALSO FAILED TO FUNCTION FOR THE HEATER AND AIR CONDITIONER. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS PERTAINING TO THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 08/29/17*LJ *CN
DURING THE DAY MY RIGHT HEADLIGHT DOES NOT COME ON. THERE WAS A RECALL ON THIS BUT I WAS TOLD MY VIN# WAS NOT INCLUDED IN THE RECALL. I DON'T UNDERSTAND, IF I HAVE THE PROBLEM, WHY WOULD THEY NOT INCLUDE MY VIN# AND REPAIR THE PROBLEM.
ON THE MORNING OF OCTOBER 19TH, WHILE DRIVING APPROXIMATELY THREE MILES FROM MY HOME, AN INCREDIBLY LOUD BANGING SOUND SHOCKED ME INTO STOPPING THE CAR ON THE SIDE OF THE ROAD. IT FELT AS IF SOMETHING WAS GOING TO COME THROUGH THE FLOOR AND INTO THE INTERIOR CONSOLE OF THE CAR. PANIC-STRICKEN, I DIDN'T WANT TO MOVE THE CAR AGAIN. WHEN I CALLED MY HUSBAND, HE INSTRUCTED ME TO DRIVE EXTREMELY SLOWLY TO THE VERY SHORT DISTANCE OF A LOCAL MECHANIC'S GARAGE.UPON INSPECTION THE MECHANIC FOUND THAT THE BOLTS ON THE DRIVESHAFT CONNECTED TO THE TRANSMISSION WERE NEVER TORQUED WHEN THE CAR WAS BUILT AT THE GM PLANT. MY MECHANIC INFORMED ME THAT THE BOLTS UNSCREWED AND FELL INTO HIS HAND WITHOUT USING A WRENCH AND SEVERAL OF THE BOLTS WERE SHEARED OFF, CAUSING THE DRIVESHAFT TO COME AWAY FROM THE TRANSMISSION AND ALMOST PENETRATE THE FLOOR OF THE CAR. NEEDLESS TO SAY THE ENTIRE DRIVESHAFT HAD TO BE REPLACED WITH A NEW DRIVESHAFT. WHEN THIS OCCURRED THE MILEAGE WAS ONLY 70,751 MILES. THIS SERVICE WAS PERFORMED BY BLESSING'S SERVICE LLC, 19 WEST SHORE TRAIL, SPARTA, NJ 07871 AT A COST OF $1,024.39. ALL OTHER SERVICE PERFORMED ON THIS CAR PRIOR TO THIS INCIDENT WAS PERFORMED BY MECHANICS AT MY DEALERSHIP, BROGAN CADILLAC LOCATED IN TOTOWA, NEW JERSEY.
THE PROBLEM STARTED WITH THE TIMING CHAIN, WHICH LED TO COIL ISSUES AND CATALYTIC CONVERTERS ISSUES WHICH LED TO LOW HEAD BEAMS CONSTANTLY BURNING OUT. EVERYTIME WORK IS DONE IT CAUSES A CHAIN REACTION TO OTHER PARTS IN THE CAR THAT REQUIRES MORE AND MORE MONEY. NOW THE ENGINE LIGHT IS STILL ON AND I AM TOLD THAT SINCE THE FIRST CATALYTIC CONVERTER WAS REPAIRED, THE SECOND ONE NOW NEEDS REPLACING AND THE LOW HEAD BEAM ON THE PASSENGER SIDE HAS WIRING ISSUES THAT WILL NOT ALLOW THE NEW BULB TO BURN, I AM TOLD THAT THE WIRING APPEARS TO BE SPLICED. THE CATALYTIC CONVERTER WAS REPLACED IN APRIL AND SO WAS THE LOW BEAM BULB. HEADLIGHT WAS REPLACED IN APRIL, 2015 IT IS NOT WORKING TODAY AND WAS TOLD BY DEALERSHIP THAT THE WIRING HAD BEEN SPLICED OR BURNED OUT. RADIO SPEAKERS DO NOT WORK AND ALL WAS CENTERED AROUND ISSUES WITH COILS AND CATALYTIC COVERTERS.
THE FUEL PUMP FUEL FEED LINE HAS DEVELOPED A LEAK AND IS SPRAYING FUEL CREATING A FIRE HAZZARD. ON TOP OF THE TANK SITS THE FUEL PUMP. ON THE FUEL PUMP THE FEED TUBE CONNECTS TO THE FUEL LINE WHICH THEN GOES TO THE ENGINE. THIS LEAK CREATED A FUEL ODOR AND GOT PROGRESSIVELY WORSE. I FOUND DAMPNESS ON TOP OF THE TANK, WHICH WAS GASOLINE. UPON MY FURTHER INVESTIGATION I NOTICED THE FUEL SPRAYING OUT OF A PIN HOLE SIZED CRACK. THIS IS SIMILAR TO A RECALL ISSUED ON OTHER GM VEHICLES IN THE PAST AND I FEEL THE CADILLAC CTS SHOULD BE INCLUDED. I'VE NOTICE OTHER PEOPLE HAVING THE SAME ISSUES VIA AN ONLINE SEARCH AT CADILLAC WEB FORUMS. I PERFORMED THE REPAIR MYSELF BUT IT IS A VERY LABOR INTENSIVE AND EXPENSIVE REPAIR FOR A NON CAPABLE PERSON IF DONE BY A DEALER OR REPAIR SHOP. WE ARE TALKING ABOUT A 6 HOUR JOB BECAUSE THE REAR FRAME, DIFFERENTIAL, EXHAUST ETC MUST BE REMOVED TO ACCESS THE GAS TANK. A MAJOR ISSUE AND SAFETY RISK IN MY VIEW. THE LEAK WILL OCCUR WHENEVER THE CAR IS ON AS WELL AS OFF SINCE THE FUEL SYSTEM IS UNDER PRESSURE. WHEN CAR WAS PARKED - MY GARAGE SMELLED LIKE GAS THE LEAK WAS SO BAD. ** I HAVE PHOTOS AND VIDEO AND WILL UPLOAD AT A LATER TIME. ** THIS CAR IS A PERFECTLY MAINTAINED VEHICLE AND STILL APPEARS BRAND NEW - NO ABUSE OR OTHER ISSUES CAUSED THIS DEFECT IN THE FUEL PUMP MODULE.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT FUEL WAS LEAKING FROM THE TOP OF THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
MY CAR SHOWS TO REPAIR MY AIR BAG. READING ON THE RECALL FOR THE IGNITION RECALL IT CAN EFFECT THE AIR BAG. TWO WEEKS AGO I HAD THE KEY TAKEN CARE OF AND NOW ALL OF A SUDDEN THE AIR BAG SHOWS UP TO BE REPAIRED. I WILL BE GOING INTO THE DEALER TODAY TO SEE WHAT IS HAPPENING. I WAS TOLD ON THE PHONE IT COULD BE ANY WHERE FROM $300.00 TO THREE THOUSAND. HOW CRAZY IS THIS. LOOKING UP THE VIN NUMBER I CAN'T FIND MY VIN NUMBER IF IT IS A RECALL FOR THE AIR BAG I DO NOT INTEND TO SPEND THAT KIND OF MONEY ON MY CALL FOR AN AIR BAG FIX. PLEASE HELP TO EASE MY MIND IF MY AIRBAG IS A RECALL.
TL* THE CONTACT OWNED A 2008 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 70 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE DEER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN NOSE, FACIAL LACERATION, AND A CHIPPED TOOTH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
VEHICLE REFUSED TO START MULTIPLE TIMES AFTER REFUELING. HAD A DIAGNOSIS DONE AND THE CODE WAS FOR THE EVAPORATOR SENSOR. I HAD IT REPLACED AND THE SAME THING HAPPENED AGAIN, TO INCLUDE THE SAME CODE. *TR
2008 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO RECALL PARTS ARE UNAVAILABLE TO COMPLETE RECALL #14V394000. *SMD
INTERMITTENTLY, THE DOOR LOCKS DO NOT LOCK/UNLOCK WITH THE REMOTE. THE SAFETY CONCERN IS INGRESS/EGRESS FROM THE VEHICLE.
TL*THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE THE VEHICLE WAS PARKED, A STRONG ODOR OF FUEL EMITTED FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
ATTEMPTED TO START THE CAR WHILE IT WAS PARKED IN THE GARAGE, BUT IT WOULD NOT CRANK AND THE DASHBOARD DISPLAY INDICATED A PROBLEM WITH THE STABILIZER. ALSO, THE SEATS COULD NOT BE MOVED, COULD NOT PLACE THE TRANSMISSION IN NEUTRAL, THE DOOR WOULD AUTOMATICALLY LOCK, AND THE LIGHTS WOULD FLICKER OFF AND ON. I ATTEMPTED TO USE BRAND NEW BOOSTER CABLES (POSITIVE TO POSITIVE/NEGATIVE TO NEGATIVE) AT THE REMOTE TERMINALS BUT STOPPED TRYING TO CONNECT FROM THE CHARGED BATTERY DUE TO SPARKING AS THOUGH I WAS REVERSING MY POLAR CONNECTIONS; AT ONE POINT, I SAW A FLICKER OF FLAMES AND I NEVER STARTED THE BOOSTER VEHICLE (12 VOLT). I HAD A WRECKER ATTENDANT TO TRY MY BOOSTER CABLES AND HE ATTEMPTED TO CHARGE WITH THE CONNECTION DIRECTLY TO THE BATTERY AND WITH THE BOOSTER CAR STARTED WHICH CREATED SMOKE AND OVER HEATED CABLES. AT THE DEALERSHIP, WHERE THE CAR WAS TAKEN, I WAS TOLD THE POSITIVE CABLE WAS USELESS AND THE BATTERY HAD A DEAD CELL. THIS WAS VERY COSTLY. I RETRIEVED MY CAR AFTER ABOUT 11 DAYS AND PARKED IT DIRECTLY IN THE GARAGE. THE NEXT DAY, I ATTEMPTED TO START THE CAR AND THE SAME ISSUE SURFACED. HAD IT MOVED BY WRECKER AGAIN, AND I AM BEING TOLD THAT THEY JUMPED THE BATTERY AND STARTED THE CAR, BUT HAD NOT DETERMINE THE DRAIN ON THE BATTERY. *TR
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE VEHICLE ROLLED AWAY INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,500.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V394000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/7/15*CN
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE STARTED TO SLOW DOWN INDEPENDENTLY AND STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE CONTROL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
DEALER RAN DIAGNOSIS FOUND CODE THAT SAID DRIVER SIDE AIR BAG WAS BAD. THIS IS A CAR WITH ONLY 24500 MILES ON IT . HARD TO BELIEVE IT ONLY LAST THIS LONE. *TR
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS DRIVING IN A PARKING GARAGE SO MY SPEED WAS ABOUT 5-10MPH WHEN THE WHOLE SYSTEM SHUT DOWN. THE CAR STOPPED MOVING AND ALL OF THE SYSTEM WARNINGS POPPED OFF (ABS, STABILTRACK,ENGINE). THE CAR WOULD NOT TURN BACK ON. I HAD IT TOWED TO THE SHOP WHERE I WAS TOLD THAT IT WAS AN ELECTRICAL PROBLEM. THE PCM WAS REPLACED AND I WAS TOLD THAT THE PROBLEM WAS FIXED. COST WAS APPROX $200. AFTER THE ORIGINAL SYSTEM SHUT DOWN, I WAS DRIVING ON AN EXIT RAMP TO THE INTERSTATE WHEN ONCE AGAIN THE WHOLE SYSTEM SHUT DOWN. ALL OF THE SYSTEM WARNINGS POPPED UP AND THE CAR WOULD NOT TURN BACK ON. THE CAR WAS TOWED ONCE AGAIN TO THE DEALERSHIP WHERE I WAS TOLD THAT IT WASN'T THE PCM AND THAT THEY WOULD HAVE TO CHARGE ME $265.00 TO INVESTIGATE THE PROBLEM. THE PROBLEM WAS SAID TO BE THE ELECTRICAL WIRING ON THE DRIVERS SIDE FROM THE FRONT OF THE CAR TO THE BACK OF THE CAR. IT WAS FIXED FOR APPROX $800.00. EACH OF THE SYSTEM SHUT DOWNS HAPPENED WITHIN 6 MONTHS OF EACH OTHER WHILE OPERATING THE VEHICLE. THIS IS VERY DANGEROUS AND MAKES ME FEEL VERY UNSAFE ABOUT OPERATING THE VEHICLE. THIS NEEDS TO BE INVESTIGATED FOR THE SAFETY OF DRIVERS. *TR
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
CAR WAS TOWED TO DEALER. REPAIRS FINDINGS INCLUDED A MELTED FUEL PUMP HARNESS AND FUEL PUMP INOPERATIVE AS A RESULT. I FEEL UNDER CERTAIN CIRCUMSTANCES THE RESULTS COULD HAVE BEEN CATASTROPHIC RESULTING IN DAMAGE, INJURY, OR POSSIBLE DEATH. *TR
CAR W/ 95,000 MILES. PROBLEMS AT 15,000 MILES. AIRBAG SENSORS FAULTY. "ECM" (ENGINE CONTROL MODULE) REPLACED BUT NO ISSUES WITH HOW THE CAR WAS RUNNING. TOLD BY THE DEALERSHIP "ALOT" OF ECM'S ARE REPLACED. IS ECM FAILURE COMMON IN THIS VEHICLE OR IS IT THE DEALERSHIP REPLACING ECM'S THAT DO NOT NEED REPAIR TO MAKE MONEY? ECM WAS A $1,000.00 REPAIR TO FIX A GAS SMELL FROM THE CAR. NEW ECM AND GAS SMELL IS STILL THERE. THEN TOLD NOW FAULTY FUEL PUMP AND LEAK IN THE FUEL LINE AS REASON FOR GAS SMELL. BOTH DEALER AND GM HAVE REFUSED REFUND FOR REPLACING ECM THAT DID NOT HAVE TO BE REPLACED. REPLACING ECM DID NOT FIX THE GAS SMELL! PRIOR TO "ECM " ALL SIX OF THE OXYGEN SENSORS ALSO REPLACED. ANOTHER COSTLY REPAIR. I HAVE PAMPERED THIS VEHICLE SINCE I HAVE PURCHASED IT FROM FACTORY. VERY SUSPICIOUS SO MANY ISSUES NEEDING REPAIR HAVE OCCURRED WITH THIS CAR. NOW, IGNITION SWITCH IS BEING RECALLED AND WILL NEED REPAIR. I AM LEFT DRIVING MY FAMILY AROUND IN A POTENTIALLY DANGEROUS CAR. WILL MY FAMILY BE THE NEXT VICTIM OF A FAULTY GM IGNITION SWITCH? ALSO THE DOOR LOCKS IN THE REAR OF THE CAR ARE FAULTY EVER SINCE I HAVE HAD THE CAR. THE REAR DOOR LOCKS JAM AND THE DOORS WON'T OPEN FROM THE OUTSIDE. THE DEALER IN THE FIRST THREE MONTHS REPLACED ONE REAR DOOR LOCK MECHANISM. BEFORE I REALIZED MY WARRANTY EXPIRED THE OTHER REAR DOOR LOCK ALSO HAD THE SAME PROBLEM. GM REFUSES TO FIX IT. NOW AN EXPENSE OF > $400. HAVING AN INFANT WHO RIDES IN THE BACK THIS IS CONCERNING THAT REAR DOOR LOCK JAMS. REPAIRS ON THIS 2008 CADILLAC CTS ARE ENDLESS AND SHOULD NOT HAVE TO BE SO NUMEROUS CONSIDERING I HAVE BEEN THE SINGLE OWNER OF THIS VEHICLE AND HAVE KEPT THE VEHICLE VERY WELL MAINTAINED. I WOULD LIKE TO KNOW IF OTHER OWNERS OF THIS MAKE AND MODEL OF VEHICLE HAVE HAD SIMILAR PROBLEMS? IS THERE A MANUFACTURING ISSUE?? *TR
STRONG SMELL OF GASOLINE WAS COMING FROM REAR OF VEHICLE. UPON INSPECTION, A CRACK AND LEAK IN THE PLASTIC SUPPLY LINE OF THE FUEL PUMP MODULE WAS FOUND. THIS CAUSED FUEL TO SPILL AND SETTLE ON TOP OF THE FUEL TANK WHICH RESULTS IN A DANGEROUS CONDITION AND POSSIBLE FIRE HAZARD. THIS IS SIMILAR TO A PREVIOUS RECALL (12V459000) ON 2007, 2008, 2009 GM VEHICLES THAT DID NOT INCLUDE CADILLAC. *TR
EVERY TIME I PUT GASOLINE IN MY CAR, IT DOES NOT AUTOMATICALLY START. I HAVE TO TRY 2 OR 3 TIMES. *TR
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES INTERMITTENTLY. WHILE TRAVELING ON A MAJOR HIGHWAY AT AN UNKNOWN SPEED, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED EACH TIME THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SEVERAL ATTEMPTS. THE KEY WOULD ALSO NOT TURN INTO THE ON POSITION ON SEVERAL OCCASIONS. THE WINDOWS WOULD ROLL DOWN ON THEIR OWN ON THE REAR DRIVER AND REAR PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MORE THAN ONCE, BUT THE DEALER WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE PARK, FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO LOCATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
FIRST INCIDENT: WHEN DRIVING, ENGINE WOULD LOOSE POWER, ENGINE LIGHT ON, FUEL PUMP REPLACED SECOND INCIDENT: TWO WEEKS LATER, DRIVING CAR AND ENGINE SHUTS DOWN, NO POWER, NO BRAKES, NO POWER STEERING, GAS MILEAGE TO EMPTY WAS AT 68 MILES. REPLACED FUEL GAUGES THIRD INCIDENT: ONE WEEK AFTER REPLACED FUEL GAUGE, ENGINE SHUT DOWN WHILE DRIVING, NO BRAKES, NO POWER STEERING, AND GAS MILEAGE READ OUT WAS 69 MILES. FORTUNATELY, WE WERE AT A STANDSTILL IN THE MIDDLE OF THE ROAD AND THE CAR RESTARTED, WENT TO GAS STATION, FILLED THE CAR WITH GAS, IT TOOK 14.7 GALLONS, THE CTS GAS CAPACITY IS 18 GALLONS. DEALER DOESN'T KNOW WHAT THE PROBLEM IS. JUST WAITING FOR A SOLUTION. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS IMMEDIATE ATTENTION. *TR
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY. THE DEALER RECOMMENDED THAT THE CONTACT REMOVE ALL THE ITEMS FROM THE KEY RING EXCEPT FOR THE IGNITION KEY AND FOB. THE CONTACT HEEDED THE DEALER'S ADVICE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM: IGNITION). THE CONTACT ALSO NOTIFIED THE DEALER SEVERAL TIMES PERTAINING TO THE DRIVER SEAT FRACTURING AND COLLAPSING. THE SEAT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT A BOLT NEEDED TO BE REPLACED AND THE LOWER SEAT TRACK NEEDED TO BE ALIGNED. THE DRIVER SEAT MADE A LOUD NOISE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE DEPRESSED THE BRAKE PEDAL BUT THE IT WAS HARD TO ENGAGE AND THE VEHICLE WOULD NOT STOP. THE CONTACT STATED THAT SHE PUMPED THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF THE BRAKES AND THEY STATED ON THE INVOICE "NO BULLETIN AND NOTHING WAS WRONG WITH BRAKES". THEY DID STATE IF YOU WANT TO BRING VEHICLE IN AND LEAVE OVER NIGHT WE CAN INSPECT BRAKES WHEN COLD. THE DEALER CALLED THE CONTACT AND STATED THAT VACUUM PUMP NEEDED TO BE REPLACED. THE VACUUM PUMP WAS REPLACED ON MARCH 14, HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Data synced from NHTSA on May 4, 2026