There are 3 owner-reported body & structure complaints for the 2012 Cadillac CTSin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE ELECTRICAL TOUCH PAD SEIZED TO OPERATE WITHOUT WARNING, WHICH CAUSED THE DOOR NOT TO OPEN NORMALLY. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ON THE DRIVER SIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S CUSTOMER SERVICE CAMPAIGN TO ADDRESS THE FAILURE BY PRESSING AN EMERGENCY RELEASE BUTTON, BUT IT DID NOT REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT AND REAR BUMPERS WERE LOOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND NEEDED BODY WORK PRIOR TO IT BEING PURCHASED BY THE CONTACT. IN ADDITION, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICLE WAS MISSING COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,500.
TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND THE DOOR WERE NOT PROPERLY ALIGNED. THE CONTACT WAS ABLE TO ERRONEOUSLY PLACE HIS FINGER BETWEEN THE DOOR AND THE INSTRUMENT PANEL ON THE DRIVER SIDE, WITH ADDITIONAL SPACE REMAINING. WHEN THE CONTACT PLACED HIS HAND BETWEEN THE PASSENGER SIDE DOOR AND THE DASHBOARD, THERE WAS NO SPACE. THE VEHICLE WAS TAKEN TO THE DEALER WHO OFFERED NO ASSISTANCE AND ADVISED THAT THERE WAS A MANUFACTURING FLAW.THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE AND WOULD MAKE NO RESTITUTION. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 80. UPDATED 8/31/12 *CN UPDATED 09/11/2012 *JS
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026