2005 Cadillac SRX Complaint Log

I BOUGHT MY 2005 CADILLAC SRX AT 43,000 MILES JUNE 25,2012 NOW IT'S JANUARY 23,2014 AND THE POWER STEERING GOES OUT AT 72,000 MILES. THERE WAS A HUGE LEAK STEERING WAS VERY TIGHT AND STABILITY WAS IN USE. MY FATHER SAID IT LOOKS LIKE THE PUMP WAS REPLACED ONCE THAT'S RIDICULOUS WITH THE LOW MILES MY CAR HAS. I THINK CADILLAC REALLY NEEDS TO FIX THE PROBLEM THEY HAVE RECALLS ON THE 2004'S THEY NEED TO FIX THE 2005'S TOO! IT'S A BURDEN RIGHT NOW I'M PAYING FOR A CAR THAT'S SITS IN THE GARAGE NOW! *TR

DRIVER DOOR LATCH STAYS IN THE OPEN POSITION, PREVENTING THE DOOR FROM LATCHING CLOSED. AFTER SITTING FOR A WHILE, OVER NIGHT OR A FEW DAYS, DOOR WILL LATCH CLOSED AGAIN. THIS IS A INTERMENT PROBLEM. CONCERNED WILL OCCUR WHILE DRIVING AS IT APPEARS TO BE EFFECTED BY THE ELECTRIC LOCK SYSTEM. CHECKED ON WEB SEVERAL OTHERS HAVE HAD THIS PROBLEM ALSO.

2005 CADILLAC SRX. CONSUMER WRITES IN REGARDS TO VEHICLE JERKING,BUCKING AND STALLING WHILE DRIVING. *SMD THE CONSUMER STATED HE DISCOVERED THE PROBLEM WAS WITH THE BRAKES. APPARENTLY, THE VEHICLE HAS FIVE DIFFERENT SYSTEMS THAT CAN WORK THE BRAKES AUTOMATICALLY, AND IT SEEMED ONE OF THEM WAS WORKING HARDER THAN NORMAL. THE CONSUMER STATED HE WAS ALWAYS TAUGHT TO PRESS ON THE BRAKE PEDAL THREE OR FOUR TIMES WHEN MAKING A FULL STOP, SO THE BRAKES WOULD NOT HEAT UP OR WEAR OUT PREMATURELY. HOWEVER, HE BELIEVED THE VEHICLE WAS INTERPRETING HIS WAY AS A PANIC STOP. WHEN HE APPLIED THE BRAKE ONLY ONCE, WITHOUT LETTING OFF THE BRAKE ALL THE WAY TO A FULL STOP, THERE WAS NO BUCKING. THE CONSUMER BELIEVED THE PANIC BRAKE ASSIST SYSTEM , WAS ONLY ONE OF THE FIVE BRAKE ASSIST SYSTEMS THAT HE BELIEVED COULD STOP THE VEHICLE IMMEDIATELY, AS IT DID THE PREVIOUS WEEK.

THRU OUT THE OWNERSHIP OF THIS VEHICLE, IT HAS HAD MULTIPLE SIGNAL AND HEADLIGHT PROBLEMS, IGNITION, AND NOW THE SUSPENSION SYSTEM DEFECTIVE. (QUOTED BY GM DEALERSHIP, COST WILL BE $5,000.00 PLUS). WHAT DOES IT TAKE, AN ACCIDENT KILLING SOMEONE FOR GM TO REPAIR/REPLACE, WHATEVER IT TAKES, ON THIS VEHICLE? PLEASE, I URGE GM TO CONSIDER STEPPING UP TO THE PLATE AND TAKING CARE OF THIS VERY SERIOUS PROBLEM. WE HAVE OWNED 5 NEW CADILLACS WITH NO PROBLEMS, UNTIL NOW. WE LOVE THIS CAR BUT ARE VERY HESITANT TO TAKE THIS VEHICLE LONG DISTANCES. PLEASE, PLEASE TAKE CARE OF THIS PROBLEM. *TR

I HAVE FOUND THAT THE REASON FOR DISAPPEARING OIL IS THE SNORKEL FOR AIR INTAKE IS TO SMALL, AND WHILE DRIVING ENGINE SUCKS OIL OUT OF TAPPIT COVER INTO INTAKE AND THE AUTO BURNS IT. ITS A POOR DESIGN AND GM SHOULD REPAIR IT. *TR

WHILE DRIVING I PUSHED ON THE BRAKES AND THE PEDDLE WENT TO THE FLOOR. I GOT IT TO THE REPAIR SHOP AND WAS TOLD THAT THE BRAKE LINE WAS RUSTED OUT. I HAD IT REPLACED. IT HAS HAPPENED TO 3 DIFFERENT BRAKE LINES. THE LATEST WAS JUST LAST WEEK, GOING UP MY DAUGHTERS DRIVEWAY. *TR

TIMING CHAIN WENT OUT AND ENGINE LOCKED. *TR

DRIVING HOME ON INTERSTATE I-85 SOUTH IN GEORGIA ENGINE LIGHT CAME ON CAR SEEMED TO BE HESITATING AND THEN STOPPED. BROUGHT CAR (TOWED) TO ROSS CADILLAC IN GAINSVILLE GA. DEALER EXAMINE CAR AND SAID IT WAS 4 QUARTS LOW ON OIL I DON'T SEE HOW THAT'S POSSIBLE WHEN I CHECKED THE OIL LEVEL THAT MORNING AND IT WAS FINE. I HAD THE CAR OIL CHANGED LESS THAN 3000 MILES AGO. DEALER SAID HE RAN CODES AND IT INDICATED TIMING CHAIN WAS BAD. DEALER QUOTED ME $1600 FOR NEW TIMING CHAIN. DEALER CALLED NEXT DAY AND SAID IT NEEDS A NEW ENGINE FOR $3800 IN ADDITION TO THE ALREADY INCURRED $700. I HAVE LOOKED ON LINE AND MANY PEOPLE HAVE HAD THE SAME PROBLEM, SOME CALL IT DISAPPEARING OIL?? THE CAR HAS NO WARRANTY BUT YOU WOULD THINK CADILLAC WOULD HAVE NOTIFIED DEALERS OF THIS RECURRING PROBLEM AND HAD A RECALL FOR TIMING CHAIN, LOW OIL PROBLEM. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED AND THEN ENGAGED INDEPENDENTLY, WHICH APPLIED THE REAR BRAKES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO MANEUVER AND HE LOST CONTROL OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN CRASHED INTO A HIGHWAY DIVIDER AND INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO CENTER AND THE MECHANIC STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 06V125000 (SUSPENSION:REAR), THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

05 XRS TOTAL LOSS OF CONTROL W/ SERIOUS ACCIDENT BY GARRBOSR MAR 31, 2012 (4:27 PM) I WAS ON THE BELT PARKWAY YESTERDAY ON THE EDGE OF QUEENS WHERE THE CROSS ISLAND AND BELT SPLIT, HEADING EAST INTO THE TUNNEL OVERPASS. A FEW MILES BACK I BECAME AWARE THE CAR WAS STRONGLY OVER COMPENSATING IN THE TURNS . I EVEN CHECKED TIRE PRESSURE IN ALL 4 TIRES, W/ READS OF 36,35,35,32. NEW EXPENSIVE TIRES WITH LESS THAN 5,000 MI READS WERE A BIT I FILLED ON A COLD DAY WHEN ALERTED ME LOW PRESSURE. GOING TO PULL OVER AT FIRST CHANCE LET SOME AIR OUT IM COMING UP ON THE OVERPASS TUNNEL GOING EAST, BARING TO THE RITE, IM IN THE RITE LANE OF THE LEFT SPLIT, I SLOWED DOWN TO AROUND 45, I WAS PREPARED , I ENTERED BOTH HANDS ON THE WHEEL, ITS WAS A LITTLE RUTTY THERE AND A LITTLE POT HOLE. THE CAR LUNGED INTO THE TURN, ALMOST HITTING THE RITE HAND WALL, I WAS BARELY ABLE TO KEEP THE CAR OFF THE WALL ON THE RITE WITH A SLIGHT CORRECTION, WAS THROWN TO THE LEFT AS IT OVER COMPENSATED COMING BACK INTO A FULL BROADSIDE LEFT, CLIPPING THE CAR COMING BY ON THE LEFT, WITH MY FRONT L CORNER AND TAKING OUT HER REAR BUMPER, SOMEWHAT RIGHTING MY CAR BUT SLAMMING ME INTO THE EAST WEST DIVIDER WALL, TAKING OUT THE ENTIRE RITE SIDE AND BREAKING THE REAR LEFT AXLE. WITH ALL THE HIGH PRICED HIGH END SUSPENSION, STEERING, TCS, ANTI LOCK BREAKING THIS CAR SHOULD IN NO WAY EVER REACTED THIS WAY. ITS DESIGNED TO PREVENT THIS EXACT SCENARIO ! EVERYTHING FAILED ! *JS

I TOOK MY CAR IN FOR SERVICE BECAUSE THE ENGINE LIGHT CAME ON, AFTER THE DEALER PERFORMED ITS CHECKS, IT STATED IT WAS A PURGE VALVE, WHICH THEY SUPPOSEDLY FIXED, HOWEVER A WEEK LATER THE ENGINE BROKEN DOWN. I HAD THE CAR TOWED BACK TO THE DEALER ONLY TO FIND OUT, IT WAS TIMING CHAIN THAT TOTALLY FAILED CAUSING MORE THAN 8000.00 IN REPAIRS WHEN THE ENGINE ONLY HAD 65,000 MILES. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, THE VEHICLE WOULD VIBRATE AND THE STEERING WHEEL WOULD STIFFEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THE DEALER COULD NOT DIAGNOSE A FAILURE WITH THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY DECELERATED TO 40 MPH. THE CONTACT WAS ABLE TO ACCELERATE TO HIGHER SPEEDS BUT THE VEHICLE HESITATED IN THE PROCESS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE STABILITY CONTROL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 79,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT WAS DRIVING 65 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL WHINING. THE VEHICLE WAS TAKEN TO PRIVATE MECHANIC FOR MAINTENANCE WHERE THE MECHANIC CONFIRMED THAT THE REAR RACK AND PINION WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 07V589000( POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 109,000. UPDATED 01/10/12*LJ UPDATED 01/11/12

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TEST RESULTS SHOWED DETERMINED THAT THE FUEL TANK CAP AND THE TIRE TRACTION SENSORS ON THE REAR TIRES NEEDED REPLACING. THE DEALER REPLACED THE FUEL TANK CAP AND TIRE TRACTION SENSORS. THE CONTACT STATED THAT AFTER THE REPAIRS, THE CHECK ENGINE AND TIRE TRACTION WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THE DEALER STATED THAT THE CATALYTIC CONVERTER MALFUNCTIONED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD RATTLE ABNORMALLY WHEN DRIVING VARIOUS SPEEDS. THE FAILURE MILEAGE WAS 148,665.

WHEN STOPPING, THEN STARTING UP (WITH THE ENGINE RUNNING, LIKE AT A STOP SIGN) THE 2005 CADILLAC SRX WILL OFTEN FAIL TO MOVE WHEN THE ACCELERATOR IS PRESSED AND THE +TRACTION CONTROL+ INDICATION LIGHTS UP ON THE RADIO. THIS ALSO HAPPENS SOMETIMES WHEN TURNING WITHOUT STOPPING. IT HAPPENS ON LEVEL GROUND AND WHEN GOING UP INCLINES. IT MAKES A GRINDING SOUND (LIKE WHEN GEARS ARE RAKED IN A MANUAL TRANSMISSION.) BY LETTING OFF THE ACCELERATOR, THEN RE-APPLYING IT, THE CAR WILL MOVE, BUT THE HESITATION IS VERY DANGEROUS. IF THE DRIVER DOES NOT LET OFF OF THE ACCELERATOR DURING ONE OF THESE EPISODES, THE CAR WILL VERY SLOWLY BEGIN TO MOVE AND EVENTUALLY ACCELERATE NORMALLY. THIS HAPPENS ON WET OR DRY PAVEMENT, WITH NO REASON FOR LOSS OF TRACTION. +TURNING OFF+ THE TRACTION CONTROL FEATURE BY PRESSING THE BUTTON ON THE CONSOLE DOES NOT ALWAYS PREVENT THIS FROM HAPPENING. THE PROBLEM DOES NOT HAPPEN ALL THE TIME, BUT INTERMITTENTLY. I HAVE HAD THE CAR INTO THE DEALER FOR REPAIR OF THE PROBLEM NUMEROUS TIMES, BUT THE DEALER HAS NEVER BEEN ABLE TO DIAGNOSE OR SOLVE THE DEFECT. I PUT MY SAFETY AND OTHERS AT RISK WITH EVERY MILE THAT I DRIVE THIS CAR. *TR

MY WIFE WAS BACKING OUT OF THE DRIVE WAY WHEN SHE SAW SMOKE COMING OFF THE CRACKS OF THE DRIVERS SIDE IN THE FRONT OF THE VEHICLE. THE HOOD WAS CLOSED AND HAD LOTS OF BLACK SMOKE GUSHING OUT OF THE CRACKS AND IT SMELLED LIKE BURNING PLASTIC. I TRIED STARTING THE VEHICLE AND TO MY SURPRISE THE VEHICLE STARTED BUT MOST OF THE ELECTRONIC CONTROLS WERE SHOWING ERRORS IN THE DASH. I WAS ABLE TO DRIVE IT CAREFULLY TO THE NEAREST CADILLAC DEALER (LAVERY AUTO) IN ALLIANCE, OH. WHEN I STOPPED THE CAR I WAS UNABLE TO TAKE OFF THE KEYS FROM THE IGNITION BECAUSE THE SECURITY SYSTEM ALSO HAD AN ERROR. THEY DIAGNOSED THE PROBLEM AND FOUND THAT THE ELECTRICAL SYSTEM IN THE AC COMPRESSOR HAD CAUGHT FIRE AND ALSO MELTED THE WIRING. THIS HAD ALSO DESTROYED THE COMPUTER ECM OF THE VEHICLE. THEY REPAIRED IT AND I BROUGHT THE SRX BACK HOME IN THE EVENING OF 10/14/11 AND PARKED IT IN MY DRIVE WAY. THE NEXT MORNING I FOUND THE BATTERY WAS DEAD AND HAD TO USE MY WIFE'S CAR TO JUMP START. THE SAME THING HAPPENED THE NEXT DAY MORNING AND HAD TO CALL UP A TOW TRUCK TO JUMP START THE SRX. I TOOK IT BACK TO THE SAME DEALER (LAVERY AUTOMOTIVE) AND THEY FOUND THAT ANOTHER RELAY WAS BAD DUE TO THE FIRE AND THEY REPLACED THIS TOO. I SPENT OVER $1,500 TO REPAIR THIS VEHICLE. I HAVE THE RECEIPTS WITH FULL EXPLANATIONS. I WOULD LIKE FOR YOU TO INVESTIGATE THE REASON FOR THIS FIRE THAT HAD THE POTENTIAL TO INJURE ME AND MY FAMILY AND ALSO PROVIDE ASSISTANCE IF POSSIBLE IN HAVING GENERAL MOTORS REIMBURSE ME FOR THESE CHARGES BECAUSE OF POOR SAFETY AND QUALITY IN THIS VEHICLE. THANK YOU. *TR

I HAVE HAD SEVERAL INCIDENTS WHEN MY "VEHICLE STABILITY CONTROL" HAS TURNED ON BY ITSELF CAUSING THE ENTIRE CAR TO VIOLENTLY JERK TO THE RIGHT SIDE. I WAS COMING OFF OF A EXIT ON 8/18/2011 AT ABOUT 40MPH ONCE AGAIN THE TRACTION CONTROL CAME ON FOR NO REASON CAUSING THE VEHICLE TO JERK VIOLENTLY TO THE RIGHT, I LOST CONTROL OF THE VEHICLE, JUMPED A CURB, HIT A LIGHT POLE AND ROLLED INTO THE TREES. CAUSING ME TO LOOSE CONSCIOUSNESS, MISS 6 WEEKS FROM WORK AND INCUR THOUSANDS OF DOLLARS IN REPAIR COSTS AND MEDICAL EXPENSES. THE AIRBAGS DID NOT DEPLOY DURING THE RIGHT SIDE FRONTAL CRASH. THE SEATBELT CAUSED 3 HERNIATED DISKS IN MY NECK THAT I AM STILL BEING TREATED FOR. IN ADDITION TO THAT THE TRANSFER CASE CHAIN SNAPPED AND I HAD TO PAY OUT OF POCKET FOR THE REPAIR. *KB

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE WOULD JERK WHILE ACCELERATING AND THE CHECK ENGINE LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THERE WAS AN OIL LEAK WITHIN THE ENGINE. AS A RESULT, THE CATALYTIC CONVERTER AND SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 74,000.

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING, THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A RATTLING NOISE AND IT WOULD ALSO HESITATE. A LOCAL MECHANIC DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED, BUT DID NOT ASSIST WITH THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 74,000.

WHILE CHANGING LANES...MY STEERING WHEEL LOCKED AND VEHICLE JUMPED TO THE RIGHT LANE. I RESTARTED THE CAR AND THE WHEEL WAS FREE. I TOOK IT IN FOR REPAIRS AND WAS TOLD I MUST REPLACE THE ENTIRE STEERING RACK, PUMP AND HOSES FOR A COST OF $ 2,489.00. THE REPAIR FACILITY TOLD ME THIS IS VERY COMMON IN SRX AND THAT HE JUST DID THE SAME THING ON ANOTHER 05 SRX! SCARY AND COSTLY! *TR

RIGHT AND LEFT TURN SINGLES HAVE GONE OUT 6 TO 7 TIMES SINCE I HAVE OWNED THE CAR. WHEN THEY ARE REPLACED THEY ONLY LAST A FEW WEEKS. MY DEALERS SATES THAT THE PLUGS NEED REPLACED. I HAVE HEARD THAT THIS AFFECTS 2004 THROUGH 20009. WITH LARGE NUMBER I THINK IT SHOULD BE RECALLED. 30% OF ALL ACCIDENTS ARE CAUSED BY NOT USING OR FAULTY TURN SINGLES. THE DEALER CHARGES $200.00 TO REPLACE THE BULBS PER SIDE. *TR

I OWN A 2005 CADILLAC SRX AND IN THE PAST 3 MONTHS I HAVE EXPERIENCED SEVERAL FLAWS IN THIS VEHICLE (PURCHASED USED IN OCTOBER 2010). THE MOST IMPORTANT PROBLEM I AM EXPERIENCING WITH THIS VEHICLE IS THE "STABILITY SERVICE ENGAGING" AS I AM DRIVING AND AFTER I HAVE MADE A SHARP TURN. THE VEHICLE LOCKS THE BRAKES AND STEERING WHEEL. I HAVE HAD THIS HAPPEN TO ME THREE SEPARATE TIMES WHILE I WAS IN TRAFFIC AND BY THE GRACE OF GOD, NO ONE WAS BEHIND ME SO AN ACCIDENT DID NOT OCCUR. I HAVE READ SEVERAL BLOGS ON EDMUND.COM (13 PAGES)AND ALSO ON THIS WEBSITES COMPLAINTS ABOUT THE SAME PROBLEM. I DO NOT FEEL SAFE DRIVING MY SRX AND AFTER PAYING A NICE AMOUNT FOR THIS SUV, I FIND THIS TO BE IRRESPONSIBLE OF CADILLAC AND I DO SEE SOME FAULT ON THE NHTSA PART FOR NOT RECALLING OR DEMANDING CADILLAC TO RECALL THESE VEHICLES FOR THIS PROBLEM. AS OTHERS HAVE STATED THE DEALERSHIPS DO NOT SEEM TO KNOW THE PROBLEM, WHICH I ALSO THINK IS RIDICULOUS, BECAUSE THIS IS WHAT THEY ARE SUPPOSE TO BE CERTIFIED TO DO. I HAVE ALSO SEEN WHERE SOME HAVE HAD THE "STEERING WHEEL SENSOR" REPLACE AND THIS HAS SEEMED TO FIX THE PROBLEM. IF THAT IS THE CASE THEN CADILLAC SHOULD HAVE A RECALL TO REPLACE THE "STEERING WHEEL SENSOR" SEEING THAT ITS HAPPENING TO QUITE A FEW PEOPLE. I WILL NEVER PURCHASE ANOTHER CADILLAC AND WILL ADVISE OTHERS THE SAME, IF THIS ISN'T TAKEN CARE OF ASAP, MY NEXT STEP WILL BE A CLASS ACTION SUIT!! I, AS WELL AS OTHERS, WORK HARD FOR OUR INCOME AND WHEN PURCHASING AND TRUSTING IN A PRODUCT WE EXPECT TO RECEIVE A QUALITY PRODUCT AND IF FOR SOME REASON THERE IS A PROBLEM, I PERSONALLY EXPECT THE MANUFACTURER TO TAKE CARE OF IT, JUST LIKE I TAKE CARE OF MY CAR PAYMENT EACH MONTH! *TR

I HAVE A 2005 CADDY SRX THAT THE STABILITY AND ABS ALARMS, LIGHTS COME ON. THE ALARM PANEL RESETS BUT THE LIGHTS STAY ON AND NEITHER SYSTEM WORKS. *TR

TL*THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL WHICH COULD CAUSE THE ENGINE TO LOCK WHILE DRIVING. THE DEALER WAS AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED, BUT ALSO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 70,100. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. UPDATED 02/08/11*LJ UPDATED 04/21/11

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED TO 30 MPH AND STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER MADE SEVERAL UNKNOWN REPAIRS TO THE VEHICLE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

I OWN A 2005 CADILLAC SRX AWD V8. THERE WAS A POWER STEERING LEAK THAT OCCURRED APPROXIMATELY 9/2010 (DATE COULD BE OFF, BUT GM HAS THE OFFICIAL DATES/MILEAGE). THIS WAS SERVICED BY THE DEALER AND THEY REPLACED THE POWER STEERING RETURN LINE STATING THAT THIS IS A REGULAR OCCURRENCE IN THIS STYLE CADILLAC. I FILED A COMPLAINT WITH GM AT THE TIME BECAUSE I HAD TO RENT A CAR FOR 3 WEEKS AS THE PART WAS OUT OF STOCK AND IN PRODUCTION. GM AGREED TO PAY FOR MY RENTAL CAR. APPROXIMATELY 4/2013 THE SAME LEAK STARTED UNDER MY POWER STEERING RETURN LINE. I BROUGHT IT TO THE DEALER WHERE I WAS AGAIN TOLD THAT IT IS COMMON FOR THIS PART TO DEFAULT AND THAT THEY WOULD NEED TO REPLACE THE ENTIRE POWER STEERING RACK AS WELL AS THE POWER STEERING RETURN LINE AGAIN. THEY QUOTED ME APPROXIMATELY $2000. I AGAIN FILED A COMPLAINT WITH GM AND THEY SAID THOUGH IT IS A COMMON PROBLEM THEY WERE NOT WILLING TO PAY ANY COST FOR REPAIR. I HAVE A MUTUAL FRIEND WHO OWNS THE SAME STYLE CADILLAC SRX AS I DO AND THE SAME PROBLEM JUST HAPPENED TO HIM. HE WAS ADVISED BY THE DEALER THAT HE WOULD NEED TO REPLACE THE POWER STEERING RACK AND RETURN LINE FOR A COST OF APPROXIMATELY $2000. I BELIEVE THERE IS A HUGE RISK IN ALLOWING THESE VEHICLES TO REMAIN ON THE ROAD IF THEY HAVE PS PROBLEMS. MY VEHICLE EVEN AFTER HAVING THE LINE FIXED IS AGAIN SPEWING POWER STEERING FLUID ALL OF MY ENGINE PARTS AND DRIPS ONTO MY AXLE. IF I AM STOPPED WITH MY CAR ON, YOU CAN SEE SMOKE RISING AND THERE IS A BURNING SMELL COMING FROM THE AFFECTED AREA. PLEASE HELP! *TR

I GOT A OIL CHANGE ON SUNDAY AND MONDAY MY CAR BROKE DOWN. THE DEALER SAID MY ENGINE DIDN'T HAVE ANY OIL IN IT. AFTER READING OTHER REPORTS THIS HAS HAPPEN TO OTHERS. THE OIL DIDN'T LEAK ON THE GROUND OR THEIR WAS NO SIGN OF THE OIL LEAKING. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS AND ATTEMPTING A U-TURN, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY CONTROL LIGHT WAS ILLUMINATED ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

TIMING CHAINS STRETCHED OUT WITH VERY LOW MILES. FRONT ENGINE NOISE TO TOTAL IDLE ISSUES AND ACCELERATION ISSUES. REPAIRED AT CADILLAC DEALER FOR $$$$$ REPLACED BOTH CHAINS. *TR

MY 2005 CAD SRX STABILITY SYSTEM LIGHT IS COMING ON RECURRING. MECHANICS CAN'T FIGURE OUT THE PROBLEM AND JUST KEEP RESETTING THE SENSORS. THE CAR LURCHES AND BRAKES ITSELF ON THE HIGHWAY AND I'M AFRAID OF AN ACCIDENT. *TR

THE BACK UP LIGHTS DO NOT COME ON. APPARENTLY, THERE IS A MANUFACTURERS' DEFECT IN THE DESIGN. WE ARE ON OUR THIRD FAILURE. A WIRE THAT IS INTEGRATED INTO THE TAILGATE BECOMES WARN . *TR

CADILLAC SRX STABILITY SYSTEM/TRAFFIC CONTROL ENGAGES UNPREDICTABLY AND APPEARS TO ENGAGE ANTI-LOCK BRAKES CAUSING THE SUV TO SEIZE UP AND FIGHT AGAINST THE ACCELERATOR. THIS HAS OCCURRED 1/2 DOZEN TIMES IN VERY DANGEROUS TRAFFIC AREAS AND DEALERSHIP DOES NOT KNOW HOW TO FIX IT (AND ARE CHARGING ME FOR THEIR TROUBLESHOOTING LABOR). *TR

TL*THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING AT 35 MPH, THE CONTACT NOTICED A GRINDING SOUND AND OIL LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE REAR AXLE AND PINION SEAL. THE CONTACT CALLED AN AUTHORIZED DEALERSHIP WHERE HE WAS INFORMED THAT RECALL 07V589000 (POWER TRAIN: AXLE ASSEMBLY: AXLE SHAFT: SEAL) DID NOT INCLUDE HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 62,000. UPDATED 09/22/10. *LJ UPDATED 09/23/10

LIGHT BULBS FOR TURN SIGNALS,TAIL LIGHTS ,STOP LIGHTS SLIP OUT OF SOCKETS. DESIGN OF SOCKETS HAS BEEN IMPROVED TO SECURE BULBS BUT GM HAS NOT ADVISED OWNERS TO REPLACE THE SOCKETS. THIS RESULTS IN NUMEROUS VEHICLES BEING OPERATED WITH ESSENTIAL LIGHTS OUT OF SERVICE. *TR

ONE DAY AFTER AROUND 2 WEEKS OF BUYING MY CAR, I STARTED TO HEAR STRANGE NOISES INSIDE THE REAR CAR DOOR PANELS EVERYTIME I LOWER OR RAISE THE WINDOWS. ONE DAY I WAS AT WORK ABOUT TO GO TO LUNCH, SO I GOT IN MY CAR' TURNED IT ON THEN STARTED TO DRIVE AWAY AT THE SAME TIME LOWERING MY WINDOWS TO AIR OUT THE HOT AIR BUILD UP, THEN AFTER A MINUTE OR SO AS I WAS DRIVING I STARTED TO ROLL UP THE WINDOWS' SUDDENLY I HEARD A LOUD NOISE AND SEEN THAT MY REAR DRIVER SIDE WINDOW NOT THERE.... I WENT TO A SERVICES STATION WHERE HAD ONE OF THE WORKERS CHECK IT OUT AND ADVISED ME THAT THE WINDOW HAD JUST FALLEN INTO THE DOOR... I HAD THEM TEMPORARILY CLOSED THE WINDOW AND LOCK IT IN PLACE UNTIL I COULD GET IT REPAIRED.... A FEW WEEKS AFTER THAT' MY REAR PASSENGER WINDOW DID THE EXACT SAME THING... AFTER IT WAS GETTING ROLLED UP DRIVING DOWN THE HIGHWAY, I HAD TO PULL OVER ON THE EMERGENCY LANE TO PULL THE WINDOW UP AND LOCK IT IN-PLACE THE SAME WAY I HAD THE OTHER ONE DONE.. I HAD IT CHECK OUT AND AN ESTIMATE WAS GIVEN BUT I WAS ADVISED THAT THIS WAS CAUSED BY AN MANUFACTURE DEFECT. *TR

TL*THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL SYSTEM SPORADICALLY ENGAGES WITHOUT WARNING. THE FAILURE CAUSES THE FRONT WHEELS TO LOCK. HE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 46,000. UPDATED 7/1/09 *CN THE DEALER REPLACED A FAULTY WHEEL POSITION SENSOR. UPDATED 07/07/09.*JB

TL*THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO HESITATE WITH A STOP AND GO MOTION. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DID NOT NOTICE ANY WARNINGS PRIOR TO THE FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TIMING CHAIN, TWO VALVES, AND A CAM ACTUATOR FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES CONTINUED. THE VEHICLE IS CURRENTLY AT THE DEALER BEING INSPECTED BY A CADILLAC ENGINEER. MULTIPLE PARTS HAVE BEEN REPLACED, BUT THE FAILURES ARE STILL OCCURRING. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 56,000.

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD KNOCKING NOISE FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THAT THE FAILURE WAS RELATED TO THE REAR DIFFERENTIAL. THE VEHICLE WAS REPAIRED YET THE FAILURE RECURRED TWO YEARS LATER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBERS: 06V125000 (SUSPENSION:REAR) AND 07V589000 (POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL) BUT THE CONTACTS VIN WAS NOT INCLUDED IN EITHER RECALL AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. UPDATED 05/04/11 *BF UPDATED 05/09/11

STOPPED AT GAS STATION SHUT CAR OFF SAT IN CAR FOR A FEW MINUTES TALKING ON CELL WHEN SUDDENLY A LOUD EXPLOSION I LOOKED AROUND TO SEE WHAT HAPPENED I GOT OUT TO GAS CAR UP STILL WONDERING WHAT THE EXPLOSION WAS AS I OPENED DOOR I HEARD A CRINKLE SOUND FROM ROOF AREA I NOTICED ROOF SINKING INTO CAR GLASS ROOF WAS THE EXPLODING SOUND I HEARD I WAS PARKED UNDER A GAS STATION CANOPY GOT MANAGER FROM STATION TO SHOW WHAT HAPPENED NOTHING FELL FROM CANOPY THIS GLASS BLEW FROM SOME DEFECT ON ITSELF CADILLAC NEEDS TO BE AWARE THERE IS A DEFECT PROBLEM HERE. *TR

RIGHT FRONT PARKING LIGHT AND TURN SIGNAL LIGHT REPEATEDLY BURNS OUT, ABOUT EVERY TWO TO THREE MONTHS. *TR

TIRES OUT OF BALANCE HAD THEM BALANCED 5 TIMES WITHOUT RESULTS FOUND OUT THAT 3 OF THE 4 TIRES WERE OUT OF ROUND. THE TIRES HAVE ONLY 5,000 MILES ON THEM. THE DEALER SAID THAT THE WARRANTY ONLY COVERS THE TIRE DURING THE FIRST 1/32 OF WARE. I TOOK THE VEHICLE IN . THE SO CALLED BALANCED THE TIRES AND AFTER 5 TIMES THEY FOUND THE TIRES OUT OF ROUND. I BELIEVE THAT THE TIRE MFG. SHOULD REPLACE THE TIRES. *TR

PURCHASED AS CERTIFIED PRE-OWNED FROM CADILLAC DEALERSHIP. THE CAR AVERAGES 11 MPG PER NORTHSTAR CONSOLE MONITORING. *TR

IN OCTOBER OF 08 MY 05 CADILLAC SRX BEGAN TO BUCK AND HESITATE EXTENSIVELY. I HAD IT TOWED TO THE DEALER AND WAS TOLD IT HAD NO OIL IN IT. I PRODUCED MY RECEIPT THAT I HAD THE OIL CHANGED 730 MILES PREVIOUS. CAR HAD 53,000 MILES ON IT AND OUT OF WARRANTY! I HAVE SINCE HAD TO REPLACE THE FUEL INJECTORS (6 AT $800) EACH AND WAS TOLD THAT THIS CAR IS "KNOWN FOR BURNING OIL...WHICH LEADS TO THIS PROBLEM!". I NOW USE THREE QUARTS OF OIL EVERY 6000 MILES BETWEEN OIL CHANGES! CAR HAS 81,000 MILES AND COSTS ME ABOUT 2000 EVERY 6 MONTHS IN REPAIRS! *TR

I AM THE OWNER OF A CADILLAC SRX 2005. THIS HAD APPROX 59,000 MILES AT TIME OF ENGINE FAILURE. PRIOR TO THE FAILURE ON TWO OCCASIONS THE ENGINE WARNING LIGHT CAME ON AT WHICH TIME I TOOK IT TO THE DEALERSHIP. THEY RAN DIAGNOSTIC AND NOTHING WRONG. ON SEPT. '08 THE ENGINE FAILED WHILE DRIVING AND IT WAS TOWED TO THE DEALERSHIP AND THEY DETERMINED THAT THE TIMING BELT FAILED. THIS IS A 3 YEAR OLD VEHICLE WITH LESS THAN 60K MILES AND THE TIMING BELT FAILS. THIS TO ME IS VERY RARE AND I BELIEVE IT TO BE A FACTORY DEFECT. I HAVE HAD MANY VEHICLES WITH ALOT MORE MILES AND NOT ONE OF THEM HAD A TIMING BELT FAILURE. *TR

OUR 2005 CADILLAC SRX SUFFERED A TIMING BELT DEFECT AT 62,000 MILES - JUST OUTSIDE THE FACTORY WARRANTY. I WAS TOLD BY A TECHNICIAN AND ASSISTANT SVC. MANAGER THAT THEY HAVE HAD 4-8 OF THESE "DEFECTS" IN THE PAST YEAR AND A BULLETIN HAS BEEN RELEASED BY GM WITH INSTRUCTIONS ON HOW TO FIX IT. THEY KEPT OUR CAR FOR OVER 30 DAYS TRYING TO FIX IT, AND IT TURNS OUT THAT IT REQUIRES A "REDESIGNED" TIMING CHAIN THAT IS NOTHING LIKE THE CURRENT CHAIN THAT IS BREAKING. HOWEVER, THEY REFUSE TO ACKNOWLEDGE THAT IT IS A DEFECT AND SHOULD BE SUBJECT TO RECALL, AND THEY ARE CHARGING THE CAR'S OWNERS FULL PRICE TO FIX WHAT SHOULD BE REPLACED FREE OF CHARGE. IT IS A SERIOUS SAFETY HAZARD AND THEY ONLY HALF-HEARTEDLY ACKNOWLEDGE THAT IT'S EVEN AN ISSUE - YET THEY READILY ADMIT THAT THE NEW DESIGN "FIXES" PROBLEMS THAT THEY SAY DON'T EXIST. *TR

2005 CADILLAC SRX ULTRA VIEW GLASS ROOF EXPLODED WHILE DRIVING 55 ON HIGHWAY ROUTE 9 SOUTH IN CT. I WAS ONLY CAR ON ROAD AT THE TIME, NO OTHER VEHICLE'S IN AREA, NO BRIDGES, AND NOTHING IN ROAD. WEATHER WAS 75-80 DEGREES AND OVERCAST. I AM CERTAIN NOTHING CAME INTO CONTACT WITH THE ROOF. IT WAS CLOSED, AS WAS ALL THE WINDOWS, WHEN IT JUST BURST AND EXPLODED AND GLASS SHOWERED DOWN ALL INTO THE CABIN AND ON ME. *TR

TL* THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE TRACTION CONTROL WOULD ACTIVATE ABNORMALLY, WHEN IT WAS NOT ENGAGED BY THE CONTACT. THE FAILURE WOULD CAUSE THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO ADVISED THAT THE THEY WOULD REPROGRAM THE VEHICLE. THE VEHICLE WAS REPROGRAMMED BUT THE FAILURE RECURRED WITHIN A FEW DAYS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL*THE CONTACT OWNS A 2005 CADILLAC SRX. THE CONTACT STATED THAT THE SHOCK ABSORBER WAS NOT FUNCTIONING PROPERLY, CAUSING THE VEHICLE TO BOUNCE UP AND DOWN WHEN TRAVELING. AT 40,000 MILES, THE CONTACT STATED THAT THE SERVICE SUSPENSION SYSTEM INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE DEALER ADVISED THE CONTACT THAT THE ELECTRONIC SUSPENSION CONTROL MODULE WAS CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER OFFERED TO PAY HALF OF THE REPAIR COST. THE CURRENT MILEAGE WAS 80,000 AND THE FAILURE MILEAGE WAS 40,000.