2015 Cadillac SRX Electrical System Problems

The CUE touchscreen display has cracked for the second time in seven years without any physical impact. This appears to be a widespread defect in Cadillac SRX models. The screen becomes unresponsive and is a major distraction while driving, impacting safety, navigation, climate control, and backup camera visibility. Cadillac previously replaced it under warranty, but it has failed again. GM has not issued a recall despite hundreds of similar reports.”

2015 Cadillac SRX with 87,397 has a failed Electronic Brake Control Module (EBCM) or ABS module. It can be made available for inspection upon request. Alexander Cadillac of Oxnard refuses to repair it stating a replacement part is no longer available (it can be repaired by a specialty repair company). They cite liability by using after market or repaired parts. Without a functioning EBCM - ABS,power steering and traction control do not work which puts me and others at risk. Worse, the failed EBCM is now causing the car to go into "limp mode", which cuts power to the engine and prevent acceleration. When making a turn onto a street, it suddenly went into limp mode and I was almost hit by an approaching semi-truck. The problem was identified by Alexander of Oxnard service center - but they refuse to make any effort to remedy the problem. There are multiple blogs on the internet citing similar systemic issues with the EBCM that is no longer manufactured but can be repaired by a specialty shop. Lights on the dash first started to appear in September 2024. Lights include ABS, Brake and traction control / stability light. New lights started to appear in June 2025 including Check Engine, headlamp and auto-parking symbols. Alexander Cadillac of Oxnard cites that the EBCM is drawing too much current and causing issues to other systems on the car - a cascading effect. I am very afraid to drive the car and fear that it will lose power when needed, stall or the brakes will lock up.

The contact owns a 2015 Cadillac SRX. The contact stated that the headlights were dull. The contact cleaned the lens, but there was no improvement, and the driver was unable to see the roadway properly while driving at night. The contact had to drive with the high beams activated. Additionally, the information center was frozen. The vehicle was taken to an independent mechanic who replaced the bulbs. The vehicle was repaired, but the failure recurred. The vehicle was taken to another independent mechanic, who informed the contact that the headlight assembly needed to be replaced. The contact called the local dealer, who informed the contact that the reflector material had burned off. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.

The SRX models have been documented as having a defect with the headlights. Cadillac failed to notify all owners about a reimbursement program for a brief time in 2020. I own a low miles, garage housed SRX that is a danger to drive at night. I do not mind fixing my vehicles when there is a problem. However when this is a well-known highly documented issue, this is where I feel Cadillac should assist with this fix.

The headlights are ineffective. It is like driving without headlights at night. Had bulbs replaced but did not improve lighting. Moisture on inside of windshield. On cold evenings the inside of the windshield is frozen. March 21, 2024 the tailgate will not open. It appears this is a common complaint with this vehicle caused by drainage from the sunroof leaking onto the module that powers the tailgate.

The headlamps were replaced in 2020 (vehicle recall), and I was reimbursed for the replacement. The headlamps are now, AGAIN, dim and ineffective at night.

My ABS break module light stayes on - Cadillac stop making the part for the 2015 SRX. This is a safety concern and also reduce the trade in value.

2/17/23 - Alarm went off 6AM EST; I received an Onstar Theft Alarm notification indicating theft deterrent system had been triggered. Sensor: Door/trunk/gate open. No activity around vehicle; alarm stopped on its own. No threat detected. Key fob nor internal button would open rear lift gate. 2/20/23 Problem confirmed by dealer (Integrity Cadillac, Chattanooga, TN); water found in rear cavity from sunroof drains; water damage to lift gate module and motor, (both replaced) clean sunroof drains $1760.37 Vehicle not inspected by mfr., police, insurance reps, etc. No warnings before alarm triggered; only after alarm triggered, "Theft Detection Warning" error msg scrolled across dash after vehicle started; gauges on dash acted erratically while driving.

Dim headlamps that are non fixable by installing new lights.. headlamp assemblies in the 2016 Cadillac SRX suffer from defective seals that allow moisture to accumulate and condense, therefore damaging and dimming the headlight bulbs.

I am filing a formal complaint with Cadillac and the NTSB about the design of the 2015 Cadillac SRX sunroof drains and rear hatch. The issue is that the rear sunroof drains get clogged and water fills the rear compartment and destroys the rear hatch electronics. Further, there is no manual release on the rear hatch which creates a safety hazard as there is no access to the spare tire. The repairs are estimated at $3,091.09 as shown on the attached quote and diagnostic receipt.

Failed sunroof drains caused flooding, which further cost damage (complete loss) to the lift gate module and pump. Problem has been confirmed by the dealer service department.

The headlights are very, very dim when driving the vehicle at night. They are getting progressively worse. Before I took ownership of the vehicle, it was owned by my elderly parents, (82 and 88), both recently deceased. In the years prior to their deaths, they drove much less and hardly ever at night. It wasn't until I took ownership that my wife and I began to notice just how dim the lights were when driving at night. I took the car, which then had 52K miles on it back to Bentley Cadillac in Huntsville, AL, where it had been purchased to have it's latest recall performed. I also paid $1350 to have the climate package controls replaced, which hadn't worked properly for years. I was preparing the vehicle to sell as I was left with too many vehicles and too few drivers. A potential buyer test drove it and part of the drive was at night. They came back saying what we had noticed previously, that the headlights were too dim for safe nighttime driving. The buyer, who had previously expressed very strong interest did not follow through with the purchase as she stated that she felt the vehicle was unsafe to drive at night, which, of course, would seriously limit the vehicles usefulness to her, or, to anyone else for that matter, including myself. I looked at the internet to try and ascertain whether there were others having similar problems with vehicles like mine. Indeed, there were many describing exactly the problems I had been experiencing. The seals on these SUV's were and are continuing to break down allowing moisture into and the headlights, making them defective and unsafe to drive. While I found no active recalls, Cadillac had previously acknowledged the problem by reimbursing some owners for repairs they themselves had paid for up-front around the year 2020. I contacted the Cadillac and the dealership. The best they did was to offer between around $400 and $600 toward a repair that was going to cost between $1600 and $2K, or more by the time is was completed.

https://www.700r4transmissionhq.com/service-stabilitrak-cadillac-srx/ While driving to Chicago the car lost acceleration in the midst of expressway driving at the same time the StabilityTrac sensor came one, the speedometer started acting wonky. This happen going and coming from Chicago.

Foggy headlights cannot see… reported by multiple srx owners.

2015 CADILLAC SRX. CONSUMER WRITES SEEKING REIMBURSEMENTS FOR REPAIRS MADE TO VEHICLE RELATED TO DEFECTS WITH VARIOUS SAFETY FEATURES. THE CONSUMER STATED THE CUE SYSTEM FAILED AND WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.

Left front & rear right turn signal failure. Unable to signal other drivers of intent to turn

THE HAPTIC WARNING FOR THE LEFT LANE DEPARTURE WORKED INTERMITTENTLY 2019-2020 AND THEN STOPPED WORKING COMPLETELY IN 2020. I WAS INFORMED IN JANUARY 2020 THAT THERE IS AN ELECTRICAL SHORT (BARE WIRES) IN THE WIRING UNDER THE DRIVER SEAT, WHICH CADILLAC IS REFUSING TO REPAIR AT THEIR EXPENSE.

THE LOW BEAM HEAD LIGHTS ARE DIM MAKING THE CAR A SAFETY ISSUE TO DRIVE AT NIGHT. THERE HAS BEEN A CLASS ACTION LAWSUIT FILED AGAINST GM AND GM LOST. GM INDICATES THERE IS A PROBLEM BUT WILL NOT FIX THE ISSUE. THE DEALERSHIP WANT $2200 TO FIX THE PROBLEM WITH THE SAME PARTS THAT THAT ARE CAUSING THE PROBLEM.

THE HEADLIGHTS ARE VERY DIM AND NOT VISIBLE TO DRIVE AT NIGHT. I AM UNABLE TO SEE TO DRIVE BACK AND FORTH TO WORK. I WORK EVENING SHIFT. THIS IS VERY DANGEROUS. THERE SHOULD BE A RECALL ON THIS MATTER.

REAR LIFT GATE IS AUTOMATICALLY CLOSING, AND DOESN'T STAY OPEN. I'VE BEEN INJURED BY THIS & HAVE PICTURES OF MY BRUISES. I WASN'T ABLE TO STOP THE LIFT GATE FROM CLOSING & WAS PINNED IN MY TRUNK. THIS IS VERY DANGEROUS! I'VE READ ABOUT SIMILAR SITUATIONS ON LINE. I'M VERY SURPRISED THERE ISN'T A RECALL ABOUT THIS.