There are 1 owner-reported electrical system complaints for the 2024 Cadillac XT5in NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
On 10/18/24 I was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. The vehicle was going approximately 40+mph. I was driving approximately 5-10 mph making the turn. I was wearing a seatbelt, hit my head on the drivers door jam/window and immediately complained of neck and head pain. No airbags deployed. I sustained a severely herniated disc at C5-6 causing severe spinal cord compression and cervical myelopathy requiring urgent surgery. It was found that I not only had the severely herniated disc but ligament and cartilage that was severely compressing my spinal cord due to the trauma of the accident. I had a seat belt sign (bruising from the seatbelt) and sustained a concussion from the head strike. If the airbags would have deployed likely I would have not had as severe of a cervical spine injury. The vehicle only had 663 miles and only 3 weeks old. The car has at least 21K of damages. The vehicle is still being repair and not in my possession. My collision shop towed by vehicle to GMC/Cadillac dealership for computer/electrical malfunctions. They have been working on these electrical issues for over 2 weeks. The dealership verbalized that they could not differentiate if these electrical issues occurred before or after my accident. Given my serious injuries and high rate of speed that I was hit I have concerns that my airbags should have deployed. Combine with the new electrical/computer issues raises my concerns.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026