2017 Chevrolet Bolt EV Electrical System Problems

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

While at a remote location, I unlocked and entered the vehicle normally. When I tried to start the vehicle, numerous unrelated error messages appeared on-screen. The instrument panel was energized, but the vehicle could only shift into neutral and park. Power steering was lost, as was window functionality. The vehicle could not be fully started, nor could not it be fully shut off either. It was stuck in a peculiar, unsafe, and unresolvable state of energized limbo. AAA towed the car to Watson Chevrolet who determined that the 12v system (vs propulsion) battery malfunctioned and needed to be replaced. There is no information in the owner’s manual about this issue. The tow truck mechanic had no clue what was wrong. Fortunately, we were in a safe location. But under different circumstances, such as being roadside, this could have been a very unsafe situation. This is the original battery. The car was recently serviced and there was no indication the battery was failing. This problem was only an annoyance for us, but it could have been much much worse under less favorable circumstances.

In Sept 2020, GM issued Service Bulletin 20-NA-170 regarding rapid popping or clicking noises coming from the I-Booster hardware under the hood in the braking system. Earlier fixes for this issue involved replacing the I-Booster hardware, but that didn't solve the problem. The new fix called for a software update to the Brake Booster Control Module. The Bulletin states: "Correction -- DO NOT replace the I-booster assembly. Update the Brake Booster Control Module with the latest software." I reported this brake/electrical system issue to NHTSA on April 24, 2022 (# 11461966) and January 25, 2023 (# 11503678), and have had no response or investigation by NHTSA regarding the hazard of this software defect. When the hardware eventually fails--and it will due to 1000's of unnecessary use cycles--what happens to the braking system?

My car stopped in the middle of a busy intersection and my battery relay melted and caused damage to the transmission and the transmission needed a sphincter. The whole battery system needs to be recalled for melting and almost setting my car on fire.

The car was parked and when we went out to it, the stereo was crackling very loud static and popping. This continued when the stereo is off. When we reset the stereo, it stopped momentarily and then resumed. Eventually the speakers stopped and just crackled intermittently. After finding a slew of similar incidents online, I opened the rear to find it totally filled with water (see picture, where it is parked on a hill). This filled the subwoofer and drowned the amp, causing global failure of the stereo system. No liquid has been in the rear of my car, and you can tell it is dirty like rainwater. I believe this to be a design flaw due to the other cases reported here [XXX] This doesn't sound like a safety issue, except everything runs through the stereo. Not just music, but the turn signals audio functions, blind spot indicator and forward collision indicators all run through the stereo. Additionally I have lost all hands free functionality for my phone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Seal leaking in rear causing puddle in floor of storage area where the sub woofer and radio amplifier is mounted. Water has shorted out amp and needs replaced

The contact owns a 2017 Chevrolet Bolt EV. The contact stated that the infotainment screen fractured, and the contact was unable to identify the controls while activating the screen. The vehicle had been taken to the dealer who stated that the infotainment screen needed to be replaced; however, the part needed to repair the infotainment screen had been discontinued. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 81,000.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notifications of NHTSA Campaign Numbers: 21V560000 (Electrical System) and 22V930000 (Structure, Seat Belts) and would like to be removed from the recall distribution list as he no longer owns the vehicle. The local dealer and manufacturer were contacted.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that they were on a waitlist with the dealership but then suddenly taken off. The contact has been suggested to pay the shipping cost to send the vehicle outside of Alaska for repairs. The contact stated that they are still waiting for the recall repairs to be made and they have not heard back from GMC.

2017 CHEVROLET BOLT. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALLS 20V-701 AND 21V-560.

My vehicle, an a whole host of others according to other owners online, have an issue with defective sealing in the rear bumper and underbody of the vehicle which allows water to enter, flooding the trunk which fries the electrical harness and audio system. As a result, all warning systems including the Forward Collision Warning, Lane Departure Warning, Parking Collision Warning, Rear Cross Traffic Warning, turn signals, emergency lights, door ajar warning, and vehicle status warning systems are inaudible. This is not just a nuisance of not having an audio system but posses great danger to the driver, their passengers and others on the road as warning systems cannot be heard. In addition, the wiring harness affects other critical components on the car and considering this is an all electric vehicle, this is of great concern. Chevrolet is well aware of the issue but either instructs dealerships to not cover the issue under warranty or has not sufficiently informed their dealerships that this is a known manufacturing defect that should be covered.

This car worked reliably until the battery recall battery was exchanged then this started happening about a month later. First the vehicle died upon slowing down, driver was exiting a highway ramp stopped the car and turned off the car and turned on again and drove home without further trouble. Happened again, same thing this was at night. Then myself as driver, Took car to dealership, stayed in right lane on highway then car failed to accelerate but maintained about 40mph then died as slowing down on exit. After much time turning off and on again, the car finally allowed it to be put in drive and I made it to the dealership. After a week the dealership couldn’t find anything wrong with the car and said no charge but they can’t diagnose. Driving the car again, it drove fine until it didn’t. This time died and wouldn’t allow it to be put into drive again. Said conditions not right to shift. Towed it to a different dealership, the one that changed the recalled battery and they got 77 code errors and cannot figure out anything after a month. Still keeping to drive to recreate the problem. The biggest safety issue was that the emergency blink lights turned off when I turned off the car to try and restart it.

The car Battery caught fire!

The contact owns a 2017 Chevrolet Bolt EV. The contact stated that the propulsion system warning light illuminated. While the contact was driving approximately 10 MPH, the vehicle stalled and stopped inadvertently. The contact was able to get the vehicle safely to her residence. The vehicle was towed to the dealer. The vehicle was diagnosed with transmission harness failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.

On May 24, 2022, I brought my 2017 Chevrolet Bolt EV into Vic Canever dealership to have the high voltage battery replaced per the recall instructions (see invoice). Ever since the “new” battery was installed, I can no long fast charge my vehicle to specification. I have tried several DC fast chargers including the DC fast charger at the dealership. The dealership fast charger would only charge at a rate of 18Kw (see picture). I was able to charge a little faster at a DC fast charger in Perry, Michigan at 29.7Kw (see picture). Both are a long way away for the original charge rate of 55Kw. The other problem that occurred after the battery exchange is that the range significantly declined. With the original battery the vehicle range was around 250 miles. Now, with the new battery, I can’t even get to 200 miles range (see picture). With all the problems GM has had with the Chevrolet Bolt EV, I think it’s time to start another investigation into what they are doing to fix the original problem and making things worse with their remedy.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

CHEVROLET BOLT. CONSUMER WRITES IN REGARDS TO ISSUES WITH SOFTWARE UPDATES. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME DEVELOPING A PERMANENT FIX FOR THE SAFETY RECALL.

GM CALLED ME 60 days ago and said new replacement battery is ordered to fulfill recall. Dealership has 2 batteries in stock but cannot replace vehicle battery because they do not have a forklift to move the battery and have no projected date when then will get a forklift or rent one. Car was recalled for battery fires and Chevy doesn’t own or know where to rent a forklift.

The contact owns a 2017 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V560000 (Electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The vehicle is under recall for battery fire. Brought vehicle in for service at Priority Chevrolet to have software updated. Car was dropped off evening before 8 am appointment. Priority Chevrolet failed to update the vehicle software. Battery fire risk still exists. Priority Chevrolet in Chesapeake, VA.