2013 Chevrolet Captiva Complaint Log

WHEN USING THE VISOR TO BLOCK THE SUN FROM MY SIDE WINDOW, IT HITS ME IN THE HEAD EVERY TIME I TURN THE WHEEL. IT DOESN'T HAVE TO BE A SHARP OR FAST TURN IN ORDER FOR IT TO MOVE AND HIT ME. NO IT DOESN'T HURT, HOWEVER IT IS VERY DISTRACTING ESPECIALLY GOING UP AN ON-RAMP THAT IS FORTY FEET IN THE AIR! MY EYES ARE SENSITIVE AND ANY DIRECT SUNLITE IS PAINFUL TO ME. IT'S HARD TO BELIEVE CHEVY EXPECTS ME TO PUT A PIECE OF PAPER IN THE WINDOW TO BLOCK THE SUN RATHER THAN FIX THE PROBLEM. I TOOK THE CAR TO THE DEALERSHIP WHERE WE BOUGHT IT AND THEY SAID THERE IS NOTHING WRONG WITH IT, THAT'S THE WAY THE FACTORY MADE IT THEREFORE THERE WAS NO DEFECT. THE SERVICE MAN UNDERSTOOD WHAT I WAS SAYING AND DID TRY TO TIGHTEN IT WHICH DID NOT WORK SO HE SCREWED(WEDGED) A SCREW IN THE "BALL" PART AND MADE THE VISOR STIFFER. IT'S NOT PERFECT BY FAR BUT I THINK IT MIGHT WORK. CHEVY SERVICE MEN SHOULD NOT HAVE TO "MICKY MOUSE" A CHEVY PART IN ORDER FOR IT TO WORK. YOU'D THINK AFTER SPENDING $18,000 THE VISORS WOULD WORK. SO SIMPLE YET SO IMPORTANT. *TR

WHEN TRYING TO START THE VEHICLE THE KEY WON'T TURN TO START THE CAR. HAS HAPPENED AT LEAST 12 TIMES. CALLED AAA TO START IT. MECHANIC HAD HARD TIME STARTING THE VEHICLE. HAS TO PUSH ON BRAKE SO HARD THAT I CAN'T DO IT. HE SAID THIS SHOULD NOT BE HAPPENING. HE HAD DIFFICULT TIME. I AM AFRAID TO DRIVE THE CAR. I WANT THIS REPORTED AND SOMETHING DONE. SOMETHING IS DEFECTIVE. ALSO THE BUMPER PAINT IS ALL CHIPPED WHERE IT ATTACHES TO THE BODY THE WHOLE WAY AROUND ON ONE BUMPER. THIS IS A DEFECT ALSO. NO WAY SHOULD THESE TWO PROBLEMS BE HAPPENING!! I ALSO WANT TO KNOW IF THERE IS A RECALL ON THE AIR BAG PROBLEM?

ONGOING SPORADIC PROBLEM - IGNITION SWITCH LOCKS AND AM UNABLE TO TURN KEY TO START VEHICLE. CALLED DEALERSHIP BEFORE THE VEHICLE WENT OUT OF WARRANTEE AND WAS TOLD THEY COULDN'T FIX AND DIAGNOSE THE PROBLEMS UNLESS THEY PROBLEM HAPPENED WHILE IT WAS AT THE DEALERSHIP. SOMETIMES IT TAKES UP TO 20 MINUTES TO GET THE KEY TO TURN.

I PURCHASE THE CAR 2014 AND I HAVE NOTICED THAT THERE I A BLIND SPOT IN THE FRONT AND THE BACK OF THE CAR. THE BODY ON THE LEFT SIDE OF THE CAR IS TOO WIDE AND THE HEADREST ON THE PASSENGER SIDE IS TO HIGH CAN NOT SEE SMALLER CARS

ACCELERATION: HESTITATES WHEN PRESSING THE GAS, HAS GONE ON SINCE I TOOK OWNERSHIP DID NOT REALIZE IT WAS A PROBLEM UNTIL OTHERS STARTED MENTIONING IT.

The contact owns a 2013 Chevrolet Captiva. The contact stated that the cruise control intermittently failed to operate as needed. Additionally, the contact stated that the vehicle was consuming an excessive amount of oil and that there was no warning light illuminated. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was unknown.