2014 Chevrolet Captiva Complaint Log

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF. MORE THAN ONE INDEPENDENT MECHANIC AND LOCK TECHNICIAN INSPECTED AND DIAGNOSED THE VEHICLE, BUT WERE UNABLE TO PROVIDE A PERMANENT REMEDY TO PREVENT THE FAILURE. THE KEY REMAINED IN ACCESSORY MODE, CAUSING THE CONTACT TO HAVE TO SECURE THE VEHICLE WITH THE KEY BEING UNABLE TO TURN OVER TO REMOVE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER (CENTURY 3 CHEVROLET, 2430 LEBANON CHURCH RD, WEST MIFFLIN, PA 15122, 1-(412) 466-9210) FOR DIAGNOSTIC TESTING. IT WAS UNKNOWN IF A DEALER WAS CONTACTED AS OF YET. THE MANUFACTURER PROVIDED NO SPECIFIC TESTING AND HAD 111 TSBS REGARDING THE ELECTRICAL SYSTEM. THE APPROXIMATE FAILURE MILEAGE WAS 73,650.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE IGNITION AND WOULD NOT TURN PAST THE ACCESSORY POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFT ASSEMBLY FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (SPITZER CHEVROLET NORTH CANTON, 7111 SUNSET STRIP AVE NW, NORTH CANTON, OH 44720) REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 46,000.

IN JULY, 2017, THE IGNITION KEY WOULD GET STUCK EVEN WHEN THE VEHICLE WAS IN PARK. WE TOOK THE VEHICLE IN TO GET SERVICED AT AUTHORIZED SERVICE CENTER THE LOCK CYLINDER WAS REPLACED. IN LATE JANUARY 2018, THE SAME ISSUE OCCURRED AND LOCK CYLINDER WAS REPLACED AGAIN. ON 29 JAN 2018, THE SAME ISSUE OCCURRED FOR A THIRD TIME ( KEY WOULD TURN TO OFF POSITION WHEN VEHICLE WAS IN PARK OR NEUTRAL. THIS TIME THE SERVICE PROVIDER STATED THAT IT WAS THE SOLENOID IN THE TRANSMISSION SNIFTER THAT WAS THE PROBLEM. THIS IS NOW A $580.00 BILL BECAUSE EVEN THOUGH THE INITIAL PROBLEM OCCURRED LAST SUMMER WHEN THE POWERTRAIN WAS UNDER WARRANTY, IT IS NOT UNDER WARRANTY NOW AND WE HAVE TO PAY OUT OF POCKET. AFTER SOME RESEARCH THEN AND NOW, IT APPEARS THAT THIS IS BECOMING A COMMON PROBLEM WITH CAPTIVAS.

The contact owns a 2014 Chevrolet Captiva. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power, stalled, and failed to restart. The check engine and service traction warning lights were illuminated. The contact also stated that on various occasions she was unable to remove the key from the ignition after turning off the vehicle and that the power seat was inoperable. The vehicle was towed to an independent mechanic on various occasions, where the failure could not be duplicated, and the contact was advised to take the vehicle to a local dealer for further diagnostic test and repair. The vehicle was taken and towed to the local dealer on various occasions, where the failures could not be duplicated, and the vehicle was not repaired. The contact stated that on various occasions, the vehicle stalled and then lost motive power. The vehicle failed to restart and was towed back to the dealer on several occasions, where it was diagnosed that the Central Body Control Modules (BCMs) remote key housing and the ignition lock cylinder needed to be replaced. The vehicle was repaired; however, the failure persisted, and the vehicle was towed back to the dealer, where the failures could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 72,123.

MY KEY CONTINUOUSLY ARE STUCK IN THE IGNITION WHEN TRYING TO EXIT. I HAVE HAD TO SIT IN MY CAR FOR AN HOUR. AFTER CONSTANT ATTEMPTS, I WAS FINALLY ABLE TO REMOVE THEM. HAVE TRIED WD -40, NOT CHANGES. ONCE MY SON HAD TO REMOVE THE FRONT PANEL AND UNSCREW PARTS IN ORDER TO REMOVE THE KEY. THE PROBLEM BEGAN LATE DECEMBER AND CONTINUES TO DATE. VEHICLE STATIONARY.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE THE IGNITION WAS IN THE OFF POSITION, THE KEY WAS UNABLE TO BE REMOVED. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER (MORAN CHEVROLET FT GRATIOT, 4511 24TH AVE, FORT GRATIOT TWP, MI) WAS CALLED, BUT THE CONTACT REFUSED TO GET THE VEHICLE DIAGNOSED DUE TO THEIR DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,613.

TL* THE CONTACT OWNED A 2014 CHEVROLET CAPTIVA. WHILE DRIVING 25 MPH, ANOTHER VEHICLE RAN THROUGH A STOP SIGN. THE CONTACT CRASHED INTO THE SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED SOFT TISSUE BRUISING, WHICH REQUIRED MEDICAL ATTENTION. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000. THE CONSUMER STATED AFTER 6 WEEKS OF PHYSICAL THERAPY AND WORSENING PAIN, THE DOCTOR ADVISED SURGERY WAS NECESSARY FOR A NECK INJURY DUE TO THE AIRBAGS NOT DEPLOYING. THE MANUFACTURER STATED THE VEHICLE OPERATED AS DESIGNED. *JS

HEATING SYSTEM IS STUCK IN A/C MODE

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE THE VEHICLE WAS STATIONARY, THE INTERIOR FRONT DRIVER AND PASSENGER SIDE DOOR HANDLES FRACTURED IN HALF AND EXPOSED A JAGGED, SHARP EDGE. DICK SMITH CHEVROLET OF MONCKS CORNER (1601 US-5,2 MONCKS CORNER, SC 29461) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DOOR HANDLES WERE "VERY USEABLE PARTS". THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY FOB FAILED TO UNLOCK THE DOORS AND HAD THE DOORS HAD TO BE MANUALLY LOCKED AND UNLOCKED. THE KEY FOB WAS STUCK IN THE IGNITION. WHILE DRIVING 65 MPH, THE INSTRUMENT CLUSTER FLASHED AND THE VEHICLE STALLED AND RESTARTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JACK SCHMITT CHEVROLET, 127 REGENCY PARK, OFALLON, IL 62269), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 8-3424683927. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 62,200.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. ON SEVERAL OCCASIONS, THE KEY SEIZED IN THE IGNITION AND WAS UNABLE TO BE REMOVED. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 822-1111), BUT THE MECHANIC WAS UNABLE TO REMOVE THE KEY. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ERROR IN COMMUNICATION BETWEEN THE IGNITION AND THE GEAR SHIFT LEVER'S POSITION. AFTER A WHILE OF MANEUVERING THE GEAR SHIFTER FROM PARK TO DRIVE AND THEN BACK TO PARK, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED OUTWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, OPENED A CASE, AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

IN MOTION AT APPROX. 35MPH THE ENGINE DIED. WAS ON A PUBLIC HIGHWAY GOING STRAIGHT.

IGNITION, WHEN DRIVING AND AFTER PARKING COULD NOT REMOVE THE KEY. NO MATTER WHAT I WAS TRYING TO DO COULD NOT REMOVE THE KEY, HAD TO DRIVE OFF AGAIN MANY TIMES AND STOP AND TRY REMOVE THE KEY. AFTER A WHILE AND THIS BEING A MAJOR SAFETY HAZARD I TURNED OVER TO HAVE IT FIXED AT SCOTT AUTO REPAIR. COST ME $689.90 AND EXPECT TO BE REFUND BY THE MANUFACTURER AS THIS IS A DEFECT SINCE HAVE ONLY 19662 MILES ON THE SPEED METER OF THE CAR

AFTER DRIVING THE VEHICLE AND STOPPING, I PUT THE GEAR SHIFTER IN PARK AND THE KEY WILL NOT GO BACK TO THE LOCK POSITION AND RELEASE FROM THE IGNITION. I WENT TO THE CHEVROLET DEALER AND THEY REPLACED THE SOLENOID AND THE GEAR SHIFTER WHICH FIXED THE PROBLEM. THE SAID THEY WERE NOT GETTING A SIGNAL FROM THE GEAR SHIFTER TO THE SOLENOID WHICH WAS KEEPING THE KEY FROM BEING RELEASED. I ALSO FOUND A GM RECALL ARTICLE FOR THE SAME PROBLEM ON OTHER VEHICLE MODELS WHICH I AM INCLUDING.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING 25 MPH, AN ABNORMAL NOISE COULD BE HEARD COMING FORM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DRIVE BELT AND DRIVE BELT TENSIONER FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 29,752.

THE KEY ISN'T RELEASING FROM THE IGNITION. YOU MUST TURN CAR ON AND OFF, MOVE GEAR SHIFT IN AND OUT OF PARK TO MANUAL AND BACK TO PARK AGAIN THEN TRY AGAIN TO START THE CAR AND TURN IT OFF TO GET IT TO RELEASE TO OFF POSITION INSTEAD OF GETTING STUCK AT THE ACC POSITION. THIS HAPPENS AT THE MOST INCONVENIENT TIMES. TAKING ANYWHERE FROM 5 MINUTES TO 3 HOURS TO GET IT OUT OF THE IGNITION. VERY FRUSTRATION WHEN YOU NEED TO BE TO WORK AT A CERTAIN TIME AND ARE EVEN EARLY. THEN STILL END UP BEING LATE BECAUSE THE KEY WON'T COME OUT OF THE IGNITION. THIS SHOULD BE A RECALL ISSUE. READING THROUGH SOME OF THE OTHER COMPLAINTS THIS IS A COMMON OCCURRENCE IN MANY GM MODELS. YOU SHOULDN'T HAVE TO TAKE AND EXTRA SET OF KEYS WITH YOU AND PRAY WHILE YOU ARE AT WORK NO ONE STEALS YOUR VEHICLE.

KEY GETS STUCK IN THE IGNITION. IT'S NOT READING THAT IT'S IN PARK. FROM WHAT I'VE BEEN READING ONLINE, IT'S A COMMON PROBLEM WITH THIS MODEL. WIRING HAS A SHORT SOMEWHERE. I'VE HAD TO CHANGE MY BREAK LIGHTS 3 TIMES AND HAD TO CHANGE MY HEAD LIGHTS 7 TIMES SINCE THE 2 YEARS I'VE HAD IT. WITH AS BEING A NEWER VEHICLE, I SHOULDN'T HAVE THIS MANY PROBLEMS.

8 MONTHS AGO I REPLACED 2 SENSORS ON THE CAR AND NOW THE SAME 2 SENSORS ARE BAD. PREVENTS VEHICLE FROM GOING INTO PARK AND THE KEY FROM COMING OUT OF THE IGNITION.

WHILE DRIVING LOST SUDDENLY LOST MOVEMENT , MADE IT INTO A DRIVEWAY AND LOST ALL GEARS. UNDERNEATH WAS A HUGE PUDDLE OF FLUID. THE FITTING FROM THE TRANSMISSION LINE TO THE COOLANT BLEW. THIS HAPPENED ON 2/4/2017 IT HAS BEEN AT THE DEALERS SINCE 2/6/2017 AND ITS NOW 2/17/2017. THEY SAY THE PARTS ON BACK ORDER...ITS A FLIPPIN HOSE COME ON! NOW WE ARE BEING TOLD THAT THEY WILL FIND SOMETHING OUT BY 2/21/2017. MEAN WHILE I HAVE NO VEHICLE. GM SOUNDED HELPFUL TIL WHEN WE CALLED THEM BACK WHEN THEY TOLD US TO AND NEVER GOT BACK TO US.THE 2014 CHEVY CAPTIVA SPORT IS A FLEET VEHICLE, WHY THIS HAS ANYTHING TO DO WITH NOT HAVING THE HOSE IS BEYOND COMMON SENSE TO ME. IF ANYTHING THEN THEY SHOULD HAVE THE PART ON THE READY. IT WOULD BE NICE IF GM OR THE DEALER COULD COMPENSATE BY GIVING US A LOANER...BUT NOOOOO. ONE ON IS WILLING TO WORK WITH US. WE DID EVRYTHING THAT WE COULD DO....DID ALL OUR CHECK UPS AND MAINTENANCE AT THE DEALERSHIP WHEN WE WE'RE SUPPOSE TO AND THIS IS WHAT WE GET. GOT THE EXTENDANT WARRANTY AND ALL. FOR WHAT...?

DRIVING HOME THURS NIGHT, 1-12-2017, I SMELLED A BURNING SCENT. FIGURED IT WAS OUTSIDE IN THE AIR COMING THRU THE VENTS. NO WARNING LIGHTS WERE ON. FRI. MORNING, 1-13-2017, DRIVING TO WORK I SMELLED THE SAME ODOR & IT GOT STRONGER THE LONGER I WAS IN THE CAR. BUT AGAIN NO WARNING LIGHTS CAME ON. I PULLED THE SUN VISOR DOWN AS I DROVE, PUSHED IT OVER AGAINST THE DRIVERS SIDE WINDOW AND EXTENDED IT TO COVER THE LENGTH OF THE GLASS AS IT IS INTENDED TO DO. WHILE TURNING LEFT OFF OF A 6 LANE ROAD ONTO A PARKWAY THE VISOR MOVED TO TOUCH THE SIDE OF MY HEAD. I REACHED UP TO PUSH IT BACK AND MY LEFT HAND FINGERS TOUCHED THE BAR THAT HOLDS THE VISOR AND IT PAINFULLY BURNED MY FINGERS AS I PUSHED IT BACK TO THE WINDOW!!! STILL NO WARNING LIGHTS. TO BE SURE IT WAS THAT HOT AND NOT WANTING TO TOUCH IT AGAIN, I HELD A PLASTIC CUT UP TO THE BAR AND SMOKE APPEARED AND IT MELTED THE RIM OF THE CUP. I WAS PETRIFIED AS I WAS IN THE MIDDLE OF TRAFFIC ON A 6 LANE PARKWAY & AFRAID A FLASH FIRE WAS ABOUT TO HAPPEN NEAR MY FACE AND HEAD . GOT TO WORK & AS I AM A NURSE IMMEDIATELY TREATED THE WOUNDS/BURNS WITH SILVADENE AND A DRESSING. ASKED ONE OF MY SURGEONS WHAT TO DO AND HE SAID TAKE THE CAR IMMEDIATELY TO A CHEV DEALER AS IT MAY CATCH FIRE!!!!!!!!!!! TOOK IT IN, THEY SAW MY HAND BANDAGED UP , CHECKED THE CAR IN AND INSPECTED IT AND FOUND A SHORT IN THE WIRE FROM THE MAP LIGHTS TO THE VISOR!! THEY REPLACED THE WIRING AND THE VISOR. WE LOOKED FOR ALL RECALLS AND FOUND NOTHING ON THIS PROBLEM. I ASKED IF THEY HAD SEEN THIS BEFORE AND THEY SAID NO, SO I THOUGHT IT BEST TO CONTACT YOUR AGENCY IN CASE IT HAPPENS TO SOMEONE WITH KIDS, OR DISABLED PEOPLE ETC IN THE CAR THAT HAD TO BE HELPED TO GET OUT QUICKLY!! LUCKILY IT WAS JUST ME IN THE CAR. I GOT THE CAR BACK YESTERDAY, WED. 1-18-2017 AND ALL APPEARS TO BE WELL. PLEASE ALERT THE CORRECT PEOPLE TO THIS HAZARD.

JUST STARTED A COUPLE OF DAYS AGO. I HAVE A HARD TIME GETTING THE KEY OUT OF THE IGNITION. I HAVE TO MESS WITH IT FOR AWHILE AND THEN IT WILL COME OUT. I AM STATIONARY AND IT PARK AND IT WILL STILL NOT DISENGAGE.

THE CAR ACCELERATE RAPIDLY AS I WAS TURNING INSIDE THE ATM DRIVE THRU OF THE PNC BANK IN LANCASTER PA ON 12/06/2016 TIME 11:00 HRS AM AND CAR WAS OUT OF CONTROL I ALMOST HIT 2 PEDESTRIAN AT THAT MOMENT I INTENT TO STOP THE CAR APPLYING THE BRAKES AND CAR GOT FASTER I HAVE TO USE MY 2 FOOTS ON THE BRAKE PEDAL PUT THE CAR ON NEUTRAL AND CAR WAS LIKE A RACE CAR AT THAT POINT SHUT OFF THE CAR WITH THE KEY IGNITION, THEM I CALL THE DEALER, THEY DIDNT FINE A CODE FOR THIS PROBLEM AND TRY TO BLAME MY FLOOR MATT, NOT TRUE TO BELIEVE,,, PLEASE HELP ME WITH THIS, THANKS

KEY STICKS IN THE IGNITION AFTER PUTTING THE CAR IN PARK AND TRYING TO SHUT IF OFF. I HAVE TO RESTART, MOVE THE GEARSHIFT BACK AND FORTH THEN TRY TO TURN OFF MULTIPLE TIMES BEFORE I'M ABLE TO GET THE KEY TO RELEASE. SO FAR THIS IS ONLY HAPPENING WHEN I AM PARKING THE CAR. I HAVE FOUND INSTANCES OF THE IGNITION TURNING OFF WHILE THE CAR IS BEING DRIVEN RESULTING IN CRASHS AND/OR DEATHS. PURCHASED IN AUG 2016. VICTORY CHEVY IN PETALUMA, CA HAS REPLACED THE PARK LOCK SOLENOID TWICE BUT KEY STILL STICKS IN IGNITION. THIS IS A HUGE SAFETY CONCERN SINCE 50+ PEOPLE HAVE DIED WITH CARS HAVING THIS SAME PROBLEM. I DON'T WANT TO BE A STATISTIC.

MY VEHICLE HAS THE SAME IGNITION/KEY/GEARSHIFT ISSUES AS 25 MILLION VEHICLES COVERED BY GM'S 2014 "EXTENDED SERVICE AGREEMENT"/RECALL- WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS AND OTHER SYSTEMS BEING ACTIVATED BY THE KEY'S PRESENCE IN THE IGNITION. I FIND THIS EXTREMELY DANGEROUS. IS MY VEHICLE REALLY IN PARK? CAN IT ROLL OVER ME, MY CHILD, OR SOMEONE ELSE WHEN I PARK IT AND WALK AWAY? GM IS ALREADY KNOWN FOR ITS IGNITION DESIGN DEFECTS AND THE SUBSEQUENT DEATHS. ALL GM VEHICLES EXHIBITING SIGNS OF THESE DEFECTS SHOULD BE INDEFINITELY COVERED BY GM RECALLS OR EXTENDED SERVICE AGREEMENTS.

HEAD-ON COLLISION. OVER $13,000 IN PROPERTY DAMAGE. CAR DEEMED A TOTAL LOSS. AIR BAGS FAILED TO DEPLOY. DRIVER INJURED. FILED PERSONAL INJURY CLAIM AGAINST AT-FAULT DRIVER. INCURRED $39,087.48 IN MEDICAL BILLS OVER 7 MONTH TREATMENT PERIOD.

WHEN IN PARK, THE KEY STICKS IN THE IGNITION DUE TO FAILED SHIFTING FUNCTIONALITIES. I CANNOT REMOVE MY KEY AND THE BATTERY DRAINS COMPLETELY DUE TO THE DASH LIGHTS AND OTHER SYSTEMS BEING ACTIVATED BY THE KEY'S PRESENCE IN THE IGNITION. I HAVE SEARCHED ONLINE AND DISCOVERED THAT THE KEY CAN BE MANUALLY RELEASED BY PRESSING A SWITCH UNDER THE PLASTIC COVER NEAR THE IGNITION. BEFORE I LEARNED THIS TRICK, I HAD TO LEAVE THE KEY IN ALL DAY AND IT DRAINED MY BATTERY COMPLETELY. I AM CONCERNED SINCE I HAVE HEARD OF DEATHS THAT OCCUR WHEN THE VEHICLE ROLLS BACKWARDS OR FORWARDS BECAUSE IT IS EITHER NOT IN GEAR OR THE CAR THINKS THAT IS IS STILL "ON" BECAUSE THE KEY IS IN THE IGNITION. THIS HAS BEEN COVERED IN OTHER GM VEHICLES AND SHOULD BE COVERED IN THE CAPTIVA AS WELL BUT I WAS TOLD BY THE DEALERSHIP THAT THIS WAS A PROMO CAR AND NOT ENOUGH OF THEM WERE PRODUCED FOR IT TO QUALIFY AS A RECALL WHAT???? THESE DEFECTS SHOULD BE INDEFINITELY COVERED BY GM RECALLS SINCE GM IS AN AMERICAN MADE CAR AND THIS IS DEFINITELY A QUALITY AND SAFETY ISSUE.

1. WHEN IN CRUISE CONTROL AND HAVING THE RADIO ON AND THEN USING THE TURN SIGNAL, VEHICLE DECELERATES, (ON HIGHWAY( 2. TIRE PRESSURE SENSOR WAS SENSING THE WRONG TIRE AS HAVING LOW TIRE PRESSURE. (IN MOTION, CITY STREET) 3. VEHICLE CLOCK RESETS TO 12:00. (STATIONARY) 4. VEHICLE WILL NOT START...WAIT ABOUT 1/2 AN HOUR AND MAYBE IT WILL START. (STATIONARY) I WOULD CONSIDER THIS VERY MUCH A SAFETY CONCERN. AFTER PASSING A VEHICLE, MY VEHICLE DECELERATES, WHICH IS ALARMING.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHEN THE AIR CONDITIONER WAS ACTIVATED, AN AMMONIA ODOR EMITTED FROM THE VENTS WITHOUT WARNING. AS A RESULT, THE CONTACT SUSTAINED BURNING AND IRRITATION TO THE EYES. IN ADDITION, THE INTERIOR DOME LIGHT CONTINUOUSLY FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 38,000.

THE AIR GETS HOT WHEN SITTING STILL. THE AIR EVEN ON HIGH WILL BARELY WORK AT TIMES. WHEN SWITCHED ON JUST THE TIP FACE VENTS, IT BECOMES STUCK BLOWING ONLY ON FEET FOR DAYS AT A TIME.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN TO SHUT OFF THE VEHICLE. THE KEY WOULD NOT DISENGAGE FROM THE IGNITION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

The contact owns a 2014 Chevrolet Captiva. The contact stated that the key was stuck in the ignition. There were no warning lights illuminated. The contact spoke with the local dealer and was quoted a diagnostic fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 34,000.

WHILE DRIVING I WAS SUDDENLY OVERCOME BY A NOXIOUS ODOR WHICH CAUSED BURNING IN MY EYES, NOSE AND THROAT. I TURNED OFF MY A/C AND OPENED MY WINDOWS WHICH HELPED DILUTE THE ODOR. BY CHANCE I LIFTED MY DRIVER-SIDE VISOR AND A LOUD CLICKING OCCURRED. I REPEATED THIS TO TRY TO FIGURE OUT WHAT WAS WRONG, THEN WHEN I GRASPED THE ROD THAT THE VISOR SLIDES ON MY FINGERS WERE BURNED AND BLISTERED.BECAUSE IT WAS SO HOT. THE CABIN LIGHTS FLICKER AND THE HEADLIGHTS DO AS WELL. THE CEILING AREA BY THE VISOR BECOMES VERY HOT TO THE TOUCH. WHEN THE CAR IS OFF, IT BEGINS TO COOL. I THINK THIS HAS BEEN COMING ON FOR A WHILE BECAUSE OF THE FLICKERING, BUT I HAD NO IDEA THAT IT MIGHT ALL BE RELATED. BY THE WAY, I HAD MY CAR LESS THAN 9 MONTHS WHEN THE BATTERY DIED. ODD FOR A 2014 VEHICLE.

I was sold this vehicle, and was not notified it was a salvaged car, or the fact that it had been in 2 accidents .

ON JULY 9, 2015 AT APPROXIMATELY 4PM I NOTICED WHAT APPEARED TO BE (COLD) FROST BLOWING FROM THE INSIDE VENTS OF MY VEHICLE, AND AS I LOOKED AT THE TEMP. GAUGE I NOTICED IT WAS GOING UP IN THE 200S SO I IMMEDIATELY TURNED ON MY HEAT TOO REDUCED THE TEMP., BECAUSE I THOUGHT TH VEHICLE WAS OVER HEATING. BUT AFTER AWHILE I NOTIED THE TEMP WAS NOT GOING DOWN SO I SWITCHED TI THE AC, AND IMMEDIATELY THE TEMP. BEGAN TO GO DOWN BACK TO NORMAL, WHICH IS 181 ON AVERAGE. I'M NOT SURE WHAT THIS MEANS, AS I DID HAVE COOLANT IN THE OVERFLOW TANK. I TOOK THE VEHICLE IN FOR AN OIL CHANGE AND MENTIONED THIS ISSUE TO THE SERVICE PERSON AND THEY STATED SOMETHING ABOUT THE AC COMPRESSOR, WHICH I DID NOT UNDERSTAND. SO I'VE BEEN RUNNING MY AC WHENEVER THE TEMP GAUGE GOES UP. TO THIS DAY I STILL DON'T KNOW WHY THIS IS HAPPENING.

HAPPENED ON FOUR OCCASIONS ALMOST CAUSING MAJOR ACCIDENTS THAT COULD HAVE RESULTED IN THE DEATH ON MY FAMILY. THREE OF WHICH WAS AFTER I TOOK TO THE DEALER TO GET IT FIXED, WHILE ON VACATION. FIRST EVENT HAPPENED ON JUNE 20,2015. I WAS DRIVING ON THE HIGHWAY AT 70MPH. MY CAR SUDDENLY LOST ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE STABILITRAC, TRACTION CONTROL AND ENGINE LIGHTS CAME ON. I COULD NOT GET MY CAR TO GO OVER 50 MPH ON INTERSTATE. WHEN I ARRIVED HOME I CALLED CHEVY CORPORATION AND MADE A REPORT. I DROPPED MY VEHICLE OFF AT MY LOCAL DEALER ON 6/22. THEY SAID IT WAS REPAIRED AND READY FOR PICK UP ON 6/24. THEY REPLACED THE PEDAL SYSTEM AND SAID THE ROAD TEST WAS GOOD AND MY VEHICLE WAS SAFE TO DRIVE. MY FAMILY AND I LEFT FOR VACATION IN THIS VEHICLE ON 6/27/15. WE DIDN'T THINK WE WOULD HAVE ANY RECURRING ISSUES. HALF WAY THROUGH OUR TRIP AT 80MPH ON THE HIGHWAY OUR CAR REDUCED ENGINE POWER AND DROPPED TO 45MPH WITHIN SECONDS. THE ONLY OPTION WAS TO PULL OFF ALONG HE HIGHWAY WITH OUR THREE CHILDREN IN THE VEHICLE. MY HUSBAND TURNED THE CAR OFF AND ON REPEATEDLY UNTIL THE LIGHTS FINALLY WENT OFF. WE TRAVELED A FEW MILES TO THE NEXT EXIT NOT ABLE TO DRIVE PAST 45MPH. THE THIRD AND FOURTH TIMES HAPPENED ON THE WAY HOME FROM VACATION ON 7/5/15. THE THIRD TIME THE VEHICLE DROPPED FROM 80MPH TO 40 MPH. THE FOURTH TIME WAS 75 MPH SBD MY HUSBAND PUT THE VEHICLE IN NEUTRAL SO IT WASN'T SUCH A DRASTIC CHANGE IN SPEED. BOTH OF THESE TIMES WE HAD TO PULL OFF THE HIGHWAY WITH OUR THREE CHILDREN ON HE VEHICLE. THIS VEHICLE IS UNSAFE TO DRIVE!!! I HAVE BEEN IN CONTACT WITH CHEVROLET CORP. I WILL CONTACT THEM AGAIN IN THE MORNING ABOUT THIS ISSUE.

TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. WHILE DRIVING IN SNOW AT 20 MPH, THE WHEEL WELL WAS CONSUMED WITH SNOW AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. IN ADDITION, THE TRACTION AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.... UPDATED 06-02-15 *BF UPDATED 10/11/2017*CN

ELECTRICAL AND SPEED CONTROL: REPLACED INSTRUMENT CLUSTER AND PROGRAMMED. CRUISE CONTROL AND ODOMETER DID NOT MATCH PROGRAMMED 70 MPH AND REGISTERED 68. ENGINE: VALVE OR LIFTER CLATTER UNABLE TO DUPLICATE. DOOR RATTLE: FOUND LOCK KNOB VIBRATING IN DOOR PANEL HOLE INSULATE ROD: NOISE GONE. *TR

RENTED THE CAPTIVA FROM ENTERPRISE AT JACKSONVILLE, FL, AIRPORT. ENGINE HAD CLATTERED A BIT AT SLOW SPEEDS BUT NOT ON HIGHWAY. ON THIRD AND LAST DAY WE WERE DRIVING AWAY AFTER A TRAFFIC LIGHT HAD TURNED GREEN AND THE ENGINE JUST STOPPED WORKING. THE CAR TURNED OFF. I PUT ON THE HAZARD LIGHTS AND TURNED INTO RIGHT LANE, THEN INTO A PARKING LOT THAT LUCKILY HAPPENED TO BE NEXT TO IT. ALL THE CARS AROUND US WERE MOVING SLOWLY - AGAIN, LUCKILY - BECAUSE THEY HAD BEEN STOPPED AT THE TRAFFIC LIGHT. I LOST THE POWER IN STEERING AND ALSO THE BRAKES. I DID NOT KNOCK AGAINST THE KEYS IN THE IGNITION AND I COULD THINK OF NOTHING UNUSUAL THAT HAPPENED BEFORE THE ENGINE JUST FAILED. *TR

WE BOUGHT THE 2014 CAPATIVA AND DROVE IT FOR ABOUT A MONTH. WHEN YOU WOULD BACK UP IT WOULD MAKE A GRINDING NOISE. THEN IN A FEW DAYS YOU COULDN'T HARDLY HOLD IT IN THE ROAD LIKE YOU HAD A TIRE COMING OFF. WE WERE ON THE HIGHWAY AND IF YOU GOT OVER 50 MILES A HOUR TOOK BOTH HANDS TO HOLD IT IN THE ROAD. IF YOU GOT UNDER 50 AND STAYED YOU COULD HOLD IT IN THE ROAD. TOOK IT TO THE DEALER AND THEY CHECKED IT OUT AND FOUND BOTH ROATERS IN FRONT WAS WORPED AND HAD BEEN PUT ON THAT WAY FROM FACTORY. THE WOULD NOT DO ANYTHING ABOUT IT AND THE CAR WAS STILL UNDER WARENTERY. I HAD TO GO BUY BOTH FRONT ROATERS AND PAY FOR HAVING THEM REPLACED. THE MACHINACE TOLD US IF WE HADN'T OF WENT AHEAD AND CHANGED THEM WHEN WE DID THEY COULD OF LOCKED UP OR THE WHOLE WHEEL AND ALL CAME OF GOING DOWN THE ROAD. THIS COULD OF CAUSE A BAD WREACK . THE CAR ONLY HAD 3600 MILES ON IT WHEN IT STARTED MAKING THE NOISE WERE WE COULD HEAR IT. MY POINT IS IF YOU BUY SOMETHING AND IT IS STILL UNDER WARENATY THEY SHOULD OF FIXED THIS PROBLEM AND PAID FOR IT NOT ME.IT COAST US 400.00 FOR ROATORS AND THEN ANOTHER 350.00 FOR THE LABOR NOT COUNTING THE 500.00 FOR THE TIRES THAT IT HAD WORE IN PLACES THAT WAS NOT FIT TO HAVE ON THE CAR. THEY COULD OF BLOWED OUT OR ANYTHING AND CAUSED US TO WREACK. THIS DEALER DIDN'T EVEN ACT LIKE THEY WERE CONCORENED ABOUT IT AT ALL. I HAVE TALKED TO 10 OR 12 PEOPLE THAT OWNS A CAPATIVA 2014 AND THEY HAVE HAD TO DO SAME THING. I THING THE COMPANY SHOULD CHECK IN TO THIS AND PAY THE OWNERS OF THESE VECHIELS THE MONEY THEY ARE OUR FOR BUYING A SUV THAT HAS THIS PROBLEM AND THEY WOULD NOT STAND UP TO THE WAREANTEY LIKE THEY ARE SUPPOSE TO. I LOVE CHEVYS BUT IF THEY NOT GOING TO STAND BEHIND THEIR VEHICLES WHEN YOU HAVE A PROBLEM I GUESS I WILL HAVE TO START DRIVING A FORD.

DROVE TO A PARK AND SAW A POOF OF SMOKE ALONG WITH A STRONG SMELL INSIDE THE CAPTIVE, AND WE QUICKLY GOT OUT AND RADIATOR FLUID STARTED LEAKING. *JS

5/13/2014 - DURING STOP AND GO TRAFFIC JAM AT FLORIDA INTERSTATE 95 IN MIAMI DADE COUNTY, , AMAZULU TRANSPORT CORPORATION - DRIVER EMPLOYEE - [XXX] REAR ENDED MY WIFE - [XXX]. AT THE SCENE OF THE ACCIDENT, [XXX] CONTACTED HIS CORPORATE OFFICE AND PROVIDED FALSE INSURANCE DOCUMENTATION TO THE FLORIDA HIGHWAY PATROL. AMAZULU TRANSPORT WAS DIRECTLY CONTACTED VIA PHONE CALL BUT HAVE REFUSED ANY RETURNING PHONE CALLS TO PROVIDE US WITH THEIR INSURANCE COMPANY'S ADDRESS. AMAZULU TRANSPORT IS IN THE BUSINESS OF TRANSPORTING VWHICLES BACK AND FORTH IN THE STATE OF FLORIDA. AMAZULU TRANSPORT APPARENTLY IS OPERATING A BUSINESS IN FLORIDA WITHOUT ANY/NO INSURANCE COVERAGE WHATSOEVER AND PROVIDING FHP WITH FALSE INFORMATION. REGISTERED CORPORATE OWNERS OF THIS FLORIDA CORPORATION ARE AS FOLLOWS: [XXX]. REGISTERED CORPORATE ADDRESS IS = 926 W HILLSBOROUGH AVE. TAMPA, FL 33614 TEL (407) 482 - 4142. ACCIDENT REPORT # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR