2012 Chevrolet Equinox Body & Structure Problems

The trailing arm bracket rotten through the frame. This is due to premature rusting/rotting of the frame. Apparently Chevy has had this problem, every I spoke to kept saying "check with Chevy for recall" The dealer tried to fix the problem by (modifying the trailer arm? not sure what that means) but approximately two weeks later it went through the frame again. Took it back to dealer but they were unable to fix this problem and sent me on my way. It was a very good thing that while driving this vehicle nothing major happened. I found a body shop that tackled this and fixed the frame. It was very expensive and I feel Chevy should be responsible. I have attached pictures that the R&M Auto Body gave us.

The contact owns a 2012 Chevrolet Equinox. The contact stated that the rocker panel of the vehicle had been rusting. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the driver’s and passenger’s side outer and inner rocker panel needed to be replaced. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was made aware of the failure however, offered no assistance. The approximate failure mileage was 98,000.

I PURCHASED THE VEHICLE FROM A DEALERSHIP IN LEXINGTON KY 6K AND UNDER. I HAD TO CHANGE THE BREAKS AND I WAS UNABLE TO JACK THE CAR UP. AFTER TAKING IT TO THE AUTO SHOP THE FRAME AND ROCKER PANELS ARE RUSTED OUT. THE VEHICLE WAS MADE IN CANADA AND I SEEN THERE WAS A RECALL ON THE VEHICLE. IT IS DANGEROUS TO DRIVE BECAUSE THE FRAME IS WEAK. WHAT SHOULD I DO AND IS THE RECALL STILL VALID?

TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR AN INSPECTION, THE CONTACT WAS INFORMED THAT THE SUBFRAME WAS SEVERELY RUSTED. THE CONTACT STATED THAT THE ROCKER PANELS DETACHED FROM THE VEHICLE. THE CONTACT WAS INFORMED THAT THE SUBFRAME COULD RECEIVE A TEMPORARY REPAIR HOWEVER, THE REPAIR WOULD NOT FIX THE FAILURE. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL AND ALSO THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 134,515.

I HAVE RECENTLY WENT TO A GARAGE FOR A SIMPLE OIL CHANGE AND TO SEE IF I COULD INSTALL A HITCH KIT. COME TO FIND OUT THE FRAME ITSELF IS ROTTING INTERNALLY TO EXTERNALLY. THIS STIRRED UP SOME CONCERN BECAUSE I NEED AN INSPECTION COME JUNE OF THIS YEAR AND IT WILL NOT PASS INSPECTION DUE TO THE ROT. MY CHEVY EQUINOX IS ONLY A 2012. BEING THAT I'VE ONLY PERSONALLY HAD THIS VEHICLE FOR A YEAR, AND IT IS ONLY 8 TO 9 YEARS OLD, I WAS INFORMED THAT THIS KIND OF ROT THAT EXISTS IS BAD. I FOUND THIS OUT JUST THIS PAST WEEK.

ALL FOUR DOORS THE PAINT IS BUBBLING AND THE DRIVERS DOOR THERE IS RUST ALL THE WAY ALONG IT. TOOK IT TO THE DEALER, THE SERVICE REP AND THE HEAD OF THE BODY SHOP BOTH LOOKED AT IT AND SAID THEY WOULD NOT COVER IT UNDER WARRANTY. CAR SITS IN THE GARAGE WHEN NOT IN USE. I AM THE ONLY DRIVER, AND IT GETS IN TOWN DRIVING.

INSIDE DOOR PANEL SHOWING RUST ON ALL 4 DOORS, SOME MORE THAN OTHERS. COMING FROM BOTTOM WHERE SKINS CLIP ONTO DOOR FRAME. SHOULD NOT HAPPEN ON A 6 YEAR OLD CAR.

TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE CONTACT NOTICED THAT THE ENTIRE FRAME AND THE UNDERCARRIAGE WERE FRACTURED AND HAD HOLES. THE VEHICLE WAS TAKEN TO THE DEALER (TURNER BUICK GMC, 612 E MAIN ST, NEW HOLLAND, PA 17557) AND THE CONTACT WAS INFORMED THAT THE REPAIR WOULD COST APPROXIMATELY $9,600. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 866-790-5600 AND STATED THAT GMC REFUSED TO COVER THE EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 59,559.

ON MAY 27TH I WAS OPENING THE LIFT GATE TO UNLOAD ITEMS. THE CAR WAS OFF. I OPENED THE LIFT GATE USING THE BUTTON UNDER THE HANDLE.THE DOOR OPENED FULLY. I REACHED IN THE CAR TO REMOVE LUGGAGE. THE DOOR CLOSED QUICKLY ON MY BACK AND STOPPED JUST BEFORE PINNING ME IN THE DOOR WAY. THE DOOR IMMEDIATELY OPENED A SECOND TIME AND I MOVED QUICKLY OUT OF THE WAY. AS SOON AS IT OPENED FULLY,IT SLAMMED COMPLETELY SHUT. I AM STILL UNABLE TO USE THE LIFT GATE SAFELY.

CONTACTED CHEVY/GM FOR MY DOORS RUSTING OUT ON THE BOTTOM SEAMS, THE LOCAL DEALER SAID GM WOULD NOT COVER THE WARRANTY BECAUSE THE RUSTING IS "NOT THROUGH" THE METAL, WHAT DO THEY WANT! A VEHICLE WITH HOLES IN THE DOORS!!! HOW "SAFE" IS THAT GM!??? THIS VETERAN DOES NOT UNDERSTAND A PUBLIC TAXPAYER BAILOUT AND THIS IS HOW THEY WANT THE VEHICLE THAT YOU OWN TO BE!??? SHAME ON GM AND CHEVROLET!!!!!!!!!

MY INSIDE DOORS ARE RUSTING FROM THE INSIDE. WE WERE SMELLING A MUSTY SMELL AND JUST DISMISSED IT UNTIL WE LOOKED AT THE BOTTOM OF ALL DOORS THAT ARE RUSTING FROM THE INSIDE. I BELIEVE THAT THE SEALS ARE DEFECTIVE ON THE DOORS WHICH ALLOWS WATER TO SIT

DOORS ON LOWER HEM SEAM HAVE THE PAINT TO POPPING OFF LEAVING BARE METAL TO RUST. DEALER WILL NOT REPAIR UNDER WARRANTY. CONTACTED GM CUSTOMER CARE CLAIM #81571836632. THEY CAME BACK WITH ME AFTER TALKING TO DEALER FOR ME TO PAY THE DEALER $300 FOR REFINISH DOORS. IN CANADA GM IS REPAIRING UNDER WARRANTY WITH SERVICE BULLETIN #15136B UNTIL MAY 2017. WHY REPAIR UNDER WARRANTY IN CANADA BUT NOT THE USA. VEHICLE IS IN MICHIGAN. REPORTED TO DEALER DURING JULY 2015, WENT BACK OCTOBER 2015 TO HAVE DEALER FIX. CUSTOMER & DEALER NOT WILLING TO PRESS GM WARRANTY TO COVER REPAIRS. DEALER STATED HE SEE THEM ALL THE TIME.

TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE BOTTOM OF THE DOORS WAS RUSTED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT IT WAS A KNOWN ISSUE WITH THAT MAKE AND MODEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE OPENING THE DOOR, THE CONTACT NOTICED RUST ON THE SEAM OF THE INTERIOR AND EXTERIOR OF THE DRIVER SIDE DOOR. UPON FURTHER INSPECTION, THE CONTACT WITNESSED THE RUST ON ALL FOUR DOOR SEAMS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS RUST ON ALL FOUR DOOR HEM FLANGES AND THE RUST NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 21,556.

I WAS PULLING INTO A PARKING LOT AT AN ANGLE TO THE CURB WITH MY FOOT ON THE BRAKE AND ALL OF A SUDDEN THE VEHICLE ACCELERATED CAUSING IT TO JUMP THE CURB AND HIT A TREE NEAR THE CURB CAUSING CAUSING OVER $6000 WORTH OF DAMAGE. *TR

TL*THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOORS WERE CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE DOORS ON MY CHEVY EQUINOX ARE RUSTING/ BUBBLING OUT ALONG THE BOTTOM SEAM, IT IS NOT MOVING!!! *TR

FOUR DIFFERENT TIMES THE REAR HATCH WAS OPEN AND HAS UNEXPECTEDLY COME DOWN AND HIT PEOPLE IN THE BACK. NO BUTTONS HAVE BEEN PUSHED TO START THIS ACTION. ONE TIME THE HATCH RAISED UNEXPECTEDLY. THE CHEVY DEALER HAS STUDIED THE PROBLEM AND REPLACED TWO PARTS WHICH DID NOT SOLVE THE PROBLEM. THE DEALER SAYS THEY CANNOT GET MORE INFORMATION FROM GM CENTRAL ON SOLVING THE PROBLEM. A PERSON WITH A GM TERRAIN HAD THE SAME PROBLEM DURING THE TIME I HAVE HAD MY EQUINOX PROBLEM. I BELIEVE HE IS IN PHILADELPHA, BUT I HAVE FOUND HIM ONLY BY AN INTERNET NAME OF "PHILLYTHEKID" AND DON'T KNOW IF HIS SUV GOT FIXED. I BELIEVE THERE MUST BE A GM ENGINEER WHO DESIGNED THE HATCH SYSTEM, (WHICH IS TERRIBLY COMPLICATED), AND THIS PERSON COULD SOLVE THE PROBLEM. THERE ARE SEVERAL CONTROL BOXES INVOLVED, AND NUMEROUS INTERLOCKS. BUT NO ONE CAN REACH THIS PERSON THROUGH CHEVROLET DEALERS AND CUSTOMER ASSISTANCE PEOPLE, AND THAT AMAZES ME. THE ONLY REASON I FIND FOR SUCH A FIREWALL IS THAT GM DOESN'T WANT TO SPEND TIME AND MONEY ON A PROBLEM THAT IS NUMBERED IN TENS, NOT THOUSANDS. THEY WOULD JUST AS SOON WE FEW PEOPLE GO AWAY AND BUY ANOTHER BRAND. I CAN FIND SEVEN INSTANCES OF UNEXPECTED HATCH ACTIONS ON THE NET THAT ARE FROM VARIOUS GM SUVS. THE GM DEALERS HAVE FOUND NOTHING IN THEIR GM SITES. I WANT MY CAR FIXED SO NO ONE WILL BE HURT. *TR

2012 CHEVY EQUINOX. CONSUMER WRITES IN REGARDS TO VEHICLE BLIND SPOT *TGW THE CONSUMER STATED HE WAS NOT ABLE TO SEE PEDESTRIANS WHEN THEY WALKED IN FRONT OF THE VEHICLE. THE CONSUMER STATED THE BLIND SPOT WAS CAUSED BY THE SIDE MIRROR AND THE DOOR FRAME ON THE DRIVER'S SIDE. *JB

TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACTS ERRONEOUSLY BRUSHED AGAINST THE ROLLER BUTTON FOR THE CRUISE CONTROL. THE CRUISE CONTROL ACTIVATED AND THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED SPORADICALLY AND WAS CONCERNED WITH THE PLACEMENT OF THE CRUISE CONTROL SWITCH, STATING THAT THE COMPONENT WAS POSITIONED AWKWARDLY ON THE STEERING WHEEL WHERE HIS HANDS WERE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED WITH THE BUTTON IN THAT MANNER AND THEY WERE UNABLE TO ASSIST. THE CONTACT STATED HE WOULD HAVE THE CRUISE CONTROL DISABLED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 12/12/11*LJ THE CONSUMER STATED THE CRUISE CONTROL WOULD LOCK IN AT ANY SPEED IF THE CRUISE CONTROL ROLLER SWITCH WAS BRUSHED AGAINST ACCIDENTLY WHILE DRIVING.BUT, OFTEN AT TIMES THE SPEED THAT LOCKED IN WAS HIGHER THAN THE SPEED HE WAS TRAVELLING.