NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2015 Chevrolet Equinox. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Engine Burning Oil at 97,000 miles No warning light
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO SAFTEY ISSUES WITH WINDSHIELD WIPERS.
We bought 4 new tires size 225/65/R17 on 3/16/2021 mileage 72413. We noticed a vibration on our car and found the belt had separated. On 3/15/2023 we went and they replaced the tire. Mileage On 91816. 8/12/2023 another tire did the same thing and had to have it replaced. Mileage 95407. The other two tires went on 9/06/2023. Mileage 95926. total mileage on those tires 23513 and they were suppose to be good for 65,000 miles. The tires were bought from Tire Kingdom in Lake Wales, Florida. I do have all the receipts if needed.
Engine has been burning an excessive amount of oil for months. This has caused damage to pistons and cylinders and the repair costs keep adding up. Vehicle started making a ratlling noise when accelerating amd finally would not start. The mechanic estimated over $8,000 to replace the engine. The mechanic's inspection stated: "No oil on dipstick. When trying to start engine just cranks with occasional knocking noises. Engine failure likely". there was no indicator light or warning that the vehicle was low on oil. The oil was not due to be changed until May.
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO WINDSHIELD WIPER MODULE SAFETY RECALL.
The contact owns a 2015 Chevrolet Equinox. The contact stated upon servicing the vehicle, the independent mechanic informed him that the rear main seal was leaking engine oil. The independent mechanic diagnosed that the failure was related to GMC Technical Service Bulletin Number: PIP5093C. The dealer was notified of the failure and informed the contact that he had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there would be a follow-up regarding the failure. The failure mileage was approximately 101,000.
My engine is damaged beyond repair. I was driving to work and started to hear a clicking or tapping sound coming from my engine so I called the dealership to make an appt for my car. When I was almost to work (which is an hr commute) my car shut off!! While I was MOVING IN TRAFFIC!!! No warning lights or sounds. I had to push myself off the road with no assistance. Thank goodness I didnt get into a wreck! When the dealership looked at it they said my engine consumed oil and it damaged the pistons and valves. After doing some research, there was a recall for my car's engine to have the piston rings redone bc of excessive oil consumption. My car was not in that recall, but my engine was. I also found that there is a class action against GM about my cars engine and the engine blowing for this exact reason. I've read so many consumer complaints about the same problem. I don't understand WHY GM would continue to make faulty engines and put them in cars to sell??? My car just turned 7 yrs old... it has 113k miles on it bc I travel a lot for work. Now I have to replace an engine that costs more than my car is currently worth. How is that fair? I can't pull 10k out of my back pocket and I shouldn't have to! I've taken care of my car. I don't wait until 0% to change my oil, I've done my flushes, I've had sensors changed out, the battery, I've always changed all my filters including the internal ones, and I just put 4 brand new tires on it. Now I have a dead car that the dealership said they would only give me $500 to trade in. Are you kidding me?! Even the dealership said they won't pay for a new engine bc it will cost them too much to repair it so they'd sell it to a scrap yard. I'm furious. I want my car fixed and GM needs to pay for what they're causing consumers to go through. That was my only mode of transportation so this whole process has hindered me from working. Someone needs to do something.
The timing chain jerks two teeth because of engine oil consumption. The chain guide was damaged. The engine light is on and indicates the reduction of power. The engine failure also causes the StabiliTrack light to be on.
My Front Windshield Wipers are not working, they went out on me after an ice storm here in Kentucky. I took to Chevrolet Rock- Royal Oaks here in Paducah Kentucky where they tested a motor recall part as working and stated I needed an engine harness wiring junction block after paying $160 for them to check this and there is no part available to fix the issue because it’s currently on back order. With no known information on when it will be available. Unfortunately I got caught in the rain yesterday with no wipers.
While driving to work, -7 was the temp, noticed an oil smell coming from the vents. At this point car is still running normal. When leaving work received the following information: sevice stabilitrac, reduced engine power, and low oil pressure shit off engine. I shut the car off and checked the oil. There was no oil in the engine, 2 quarts added and off i went. The car was driving like it always has, no issue. Later in the evening drove it again. The same three messages popped up, only this time i was in motion. Immediately stopped added 2 more quarts of oil which went staight on the pavement. Car was towed home, then towed to the repair shop the next day. First repair is the starter, it's full of oil and they cannot find the leak until it starts. The cost $433.81, later i receive a call they are returning the starter, to save me money, i need an engine instead. The engine is blown. The mechanic stated there was oil in the starter, and oil mixed with coolant in the air filter. States this is a common problem with the 2.4L engine. So why is there no recall? This will cost between $3,000-$5,000. I can't afford this repair. I still have a loan on the car. I have owned this car for 18 months. General Motors you should be ashamed!
VEHICLE DIED WHILE SITTING AT SIGNAL. WOULD NOT RE-START. TWO MEN HELPED ME GET VEHICLE OFF HIGHWAY AND INTO CONVENIENCE STORE PARKING LOT. TOW TRUCK WAS CALLED. A MECHANIC AND THE TOW TRUCK DRIVER BOTH STATED THAT THESE ENGINES HAVE OIL FAILURES. NOT GOOD ENGINES. SAFETY WAS HINDERED BY NOT BEING ABLE TO MOVE VEHICLE WITHOUT OTHERS HELP. VEHICLE IS AVAILABLE FOR INSPECTION. NO WARNING LIGHTS OR OTHER SYMPTOMS PRIOR TO FAILURE. PROBLEM HAS NOT BEEN REPRODUCED AS VEHICLE BATTERY WAS DRAINED AND VEHICLE WILL NOT START.
1/17- 1900 Driving home from work, light drizzle. Front windshield wipers were operating on low setting then suddenly stop midway of the windshield and gets stuck. Tried turning switch on and off. Nothing. Pulled over. Parked. Turned car off and on. Tried switch. Nothing. When i start car and try the wipers i can hear power to the system but no action from motor.
The engine is burning excessive amounts of oil at 120,000 miles. GM should take responsibility for this defect and fix the problem. Never ever buying one again.
Burning oil
1.What component or system failed or malfunctioned, and is it available for inspection upon request?exhaust system failed at the manifold cracked in half ,causing exhust gas to enter the car making it unsafe to drive with dangerouse leves of carbon monoxied ,and it is available for inspection , 2.How was your safety or the safety of others put at risk? Dangerouse levels of carbon monoxied entering the car causing head aches and drowzyness 3Has the problem been reproduced or confirmed by a dealer or independent service center? yes 4.Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes loud noise coming from engine and first noticed in January 2023
Low oil pressure light came on, all the oil had leaked out and the warning advised to turn engine off immediately. Issue is I could have gotten into an accident, as the vehicle could have locked up and shut off, why is this not recalled it is dangerous.
The brake system is locking up different wheels because the module thinks traction has been lost. This caused my daughter to spin around and go off the road. The part is on back order through gm - I have tried to obtain one from other sources with no luck - all the parts places I spoke to have been waiting on these for months which tells me there is a lot of cars affected.
My SUV uses a lot of oil. I'm not sure where it is going. Also my brakes squeal something awful. ever since I had the car.And it stalls most everytime I stop at red lights or when I park. My check engine light is on all of the time. It simply will not operate at those low speeds. The engine starts to lag and idle really bad. I ran the codes and it said it was the camshaft positioning sensor. I've owned the SUV for 18 months. I don't know what the lemon laws are where I live, but I believe it's a total lemon.
Engine failed as a result of a constant oil leak. My and others safety was put at risk because the engine died while I was traveling on the road. The problem has been confirmed by an independent service center. There was no warning lamps or messages.
PCV system freezing and plugging resulting in increased pressure causing excessive oil leak and potential engine failure. Pulled oil dipstick and release excessive pressure, however icing and freezing within the system continues to occur.
Do to excessive oil consumption and cold weather the engine is done and has to be replaced.
The contact owns a 2015 Chevrolet Equinox. The contact stated while the vehicle was parked, he noticed a massive oil leak underneath the vehicle. Upon inspection, the contact noticed an oil seal leak. No warning lights were illuminated prior to the failure. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 107,000.
Car all the sudden died while driving and wouldnt start back up. Took it to my mechanic to find out it was very low on oil and timing chain slipped. Both oil consumption and timing chains are common issues in this car. No indication of low oil on the dash and had just added oil the week before. Also had to fix the rear main seal awhile back which caused my car to just stop while driving which is also a common issue due to the design of the pcv.
My 2015 Equinox started having issues over the summer. In July it had a stuttered drive to it, a lot of little hiccups in the ride. I took it in and was told the oil was bone dry despite having changed it a few months prior. I had the oil changed, and then 2,001 miles later the car died entirely, which was roughly two months after that oil change. Once again, they told me the oil was bone dry. I was told that the car had excessive oil consumption and it had essentially killed the engine. I contacted GM and they acted like they had no reports of this problem, even though a simple google search yields an impressive amount of excessive oil consumption complaints that lead to engine failure around the mileage I'm at. (111,000 miles, just paid it off a month prior too.)
Issues with Excessive Oil Consumption timing chain Failure
2015 CHEVROLET EQUINOX. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS MADE RELATED TO NHTSA SAFETY RECALL.
The contact owns a 2015 Chevrolet Equinox. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 22V165000 (Visibility) at a dealer however, a failure was experienced after the repair was performed. The contact stated that while driving 65 MPH in the rain with the wipers activated, the wipers started to cross, and the driver's side wiper detached from the vehicle. The contact stated that she also experienced the failure prior to receiving the recall notice. The contact stated that while driving 65 MPH in the rain with the wipers activated, the wipers crossed. The vehicle was not taken to an independent mechanic or dealer for diagnostic test or repair. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.
Fuel shut off does not work properly, extra fuel will spill out before the station's gas nozzle shuts off. Happens at every gas station, every time. Spilling fuel is a significant safety issue and environmental concern. Very surprised there hasn't been a recall yet.
When starting my vehicle I get a message on the dash that service is needed for the airbag. I took my vehicle to a chevy dealer and a diagnostic test was performed. I have not had the work done at this time. However I know it is needed and in the process of scheduling an appointment. I have always owned Chevy's and have never had a problem with the airbags. I know this is a safety issue and should be a concern for the company. I truly think this should be on the recall list. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The 2015 Equinox has transmission problems. While driving the transmission will stop working and you have to turn off the motor and wait a few minutes and restart the motor for the transmission to shift into Park reverse and drive again. It happened on a road with no shoulder and traffic behind me I had to shut off the motor put it in park and wait a minute and then restart the motor for the vehicle to be able to move again!
I lost power in the middle of a clover leaf intersection without any previous indicator lights. I was barely able to get to a small shoulder and almost got hit by other vehicles. I was able to restart the car and get to a safer location. The timing chain was failing amd the engine oil was gummy according to the mechanic. I was barely over 100,000 miles. Vehicle oil had been regularly maintained with Mobil 1 15,000 mile oil and never showed as low during checks. Throttle body was covered with carbon and the codes came back for the VVT. Timing chain was replaced but the engine lost compression a few months later. All known issues with this engine and I lost tens of thousands on GM’s negligence. Not to mention the dangerous driving situation I was put in with absolutely no warning.I have been sick over the situation for a fee years but thought maybe the information could help others avoid the same fate. Repair total was $9000 plus because so many of the same model was having problems and there was a shortage of replacement engines. Auto part stores started selling crate engines because of the know issues with this engine.
Car stalling when taking off from a stop causing dangerous situations. I had a 2013 of the exact model and it did the same thing. GM has an issue with the intake sensors that needs to be addressed.
I just purchased the vehicle she hadn't even driven it 2 months when it started to shut off on it's on. Causing very dangerous situations. Then the oil consumption problem that's been well known and heavily documented time after time. Without warning lights or low oil pressure light or even a check engine light to give any type of warning the front seal blew out causing heavy oil loose that caused the engine bay and over the bottom of the vehicle drenching areas that have really high temperatures that could have caused the oil to possibly ignite at any time from the high heated areas that was covered in oil. Also with front seal blown out without warning led to timming chain becoming faulty and then breaking leading to my valves impacting with pistons because this is a interference engine. The impact caused every valve to bend which led to no compression and without compression no engine will start without compression. All this consumption issue is due to piston rings that are under sized which allows blow by leading to consumption. After all that the price of everything to be fixed at home by myself cost almost $1000 and many man hours not including all the time I have a vehicle that's new to me that I haven't been able to drive but just a few months after purchasing. Checker knows these problems exists and how dangerous these problems can be. You would think a car manufacturer as big as Chevrolet and GMC would do something to help there customers rather than not even showing any kind of care really in the world. I thought these companies stand by there products.
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 10 MPH, the contact heard rattling sounds coming from underneath the vehicle. The contact pulled over but saw no issues with the vehicle. Once the contact started driving, she immediately noticed smoke coming from the rear of the vehicle. The contact pulled over on the side of the road and the vehicle started overheating. The vehicle was towed to the dealer for diagnostic testing, and the contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under warranty. No assistance was provided. The failure mileage was 151,000.
Engine system making noise, the vehicle did not sound right, but no warning lights. I took vehicle in for oil service, told it was not time for an oil change even though 50% of the oil was consumed with only about 600 miles driven (last service 89275 mi, now 89889 mi). Service center topped off my oil but warned the system is burning more oil than it should with no signs of a leak.
The contact owns a 2015 Chevrolet Equinox. The contact stated while attempting to pull the front driver’s side seat belt to fasten the seat belt, the seat belt seized not allowing the seat belt to retract. The vehicle was taken to the dealer and the dealer stated that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but provided no assistance. The failure mileage was 55,000.
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate. The vehicle was taken to the dealer where it was diagnosed that the windshield wiper module needed to be replaced; however, the dealer informed the contact that she needed to pay out of pocket for the replacement part and seek reimbursement from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000. VIN tool confirms parts not available
Vehicle excessively burns oil.
On a trip to the hospital in rain, the windshield wipers failed. Doing some research, I found the current open recall. Kim’s Chevrolet in Laurel, MS is refusing to check the open recall. They claim they are not able to because there’s been “no remedy”.
We received a letter in the mail approximately April of 2022 stating there was a recall on the ball joints of the wipers. There was no parts available at the time for them to repair, The letter stated just wait. We continued to check in and there was still no fix. We were driving 2 hours away in Des Moines, Iowa on Friday August 19th when a torrential rain came down. The windshield wiper ball joint failed almost causing us to get into an accident on the interstate. We had to wait the storm out, and then made it home later on that night. I called the number on the recall sheet and GM told us that my husband's dad could fix the problem and we could be in reimbursed because he was a certified mechanic. My husband and his father who is a certified mechanic fixed the problem with a part from O'Reilly's. It's an OEM product they put in. After the part was fixed on Saturday August 20th, we called back like the agent said to get the reimbursement form. That's when the agent told us we could not be reimbursed because it wasn't done at the dealership. They have told us many different stories on how we are supposed to take care of this recall. But the dealership couldn't have fixed it anyway because there's no fix for it in place. I'm not working due to health issues and I go to many doctors appointments so I have to have a working vehicle with working windshield wipers. So in case it were to rain I wouldn't get into a horrible car accident like we almost did on Friday. I just want to be reimbursed for the recall that they still do not have a fix for. How are people supposed to drive around in vehicles that could have faulty windshield wipers, possibly causing accidents and even death?.
the timing chain went bad and had to be replaced before the break pads. Chevrolet wanted twice as much to repair as my mechanic did, and he used OEM parts and he replaced a few other things that *might* go out, since the entire engine had to be removed.
Car won't start put in new camshaft timing solenoids and won't start. Defective engine
Driving in heavy rain on highway and windshield wipers just suddenly stopped and froze mid windshield almost hydroplaned and almost got rear ended when I slowed down despite putting caution lights on. Wipers are still not working and I have contacted multiple dealerships about this and there being a possible recall and am told there is not a permanent solution. I finally got one dealership in the area that will look at the issue. I have the incident recorded on dash camera.
Engine has 100,000miles on it uses about 2 quarts of oil a week my wife drives 128 miles a day mon-friday. Eats oil like crazy, causes the timing chains to weaken and break and complete engine failure. Chains broke, and bent valves and cause major internal damage needs a engine the dealer quoted me $7,900. Wow GM come guys no low oil lights or warning systems. Also all these equinox’s burn oil to much. Maintenance done regularly and still fail. Chevrolet turned away any time of recall or help. Please help. NHTSA!
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO DEFECTIVE WIPERS. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS DUE TO RECEIVING A RECALL REPAIR NOTICE FOR THE FAILURE.
On Friday, August 5th my state experienced torrential downpours and floods. While driving my windshield wipers stopped working. It was almost impossible to see, and I was fortunate that I opted to NOT take the highway home that afternoon, but opted for the longer route on suburban roads. I slowly made my way to a nearby church and parked my car. Upon retrieval and inspection the next day, it was discovered that a ball joint had corroded and broke, causing the failure. My vehicle had been in approximately a month prior at an authorized Chevrolet dealer, and nothing was said to us about the car having an active recall on the wiper system, specifically the ball joints, the very part that failed. I contacted Chevrolet's customer service department and was told that the recall remedy was not finalized, though according to NHTSA the part is to be inspected and replaced if necessary. Further, I was advised when the remedy is available, we will receive a letter and can submit for reimbursement. There was no warning that there was a problem. When we took our vehicle in for service a month ago, it should have been inspected. It was not. I could have had an accident and serious injuries could have occurred. Chevrolet needs to get the vehicles under the recall pulled in immediately for inspection. Further, authorized dealers need to advise their clients when there is a recall when they have their vehicle in for service.
Driving along freeway with wipers on in heavy rain and the wipers just stopped working. I was able to pull over safely but was not able to drive for hours till the rain stopped.
I was heading north on US23 in northern Michigan when I was in a rainstorm, traffic was going about 30mph due to how hard the rain was coming down and I had my windshield wipers on full blast when they suddenly stopped working and sat there in the middle of my windshield. I had to cut across 2 lanes of highway traffic with very little visibility to pull over on the shoulder of the highway to figure out my windshield wipers and let the storm pass. I found out there is a recall on the wiper windshield motor, however Chevrolet does not have parts to fix the issue until December at the earliest. They do not have a temporary fix. They do not offer rental cars. Basically Chevrolet is forcing customers to fix this issue out of pocket at their expense and when I reached out for reimbursement, they told me that is not a possible solution.
On July 31 , 2022 I was driving our 2015 Chevy Equinox in a heavy rain storm with the wipers on high . Suddenly the wipers quit working and upon inspection the arms moved easily by hand . We contacted a dealership and was told they didn't know about a recall and that it would be 3 weeks before they could look at it . I also talked to the Chevrolet help center that said my specific vin number was not in the recall . I am currently sending it to a service center to be fixed .
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving approximately 70 MPH in a rainstorm the windshield wipers suddenly became inoperable. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was included in the NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The failure mileage was 128,000. VIN tool confirms parts not available.
Data synced from NHTSA on May 4, 2026