2018 Chevrolet Equinox Complaint Log

The electronic parking brake unexpectedly and automatically engaged while I was driving. The car would jerk and instantly slow down. It didn't matter if I was on a freeway going 55 mph or on a side street going 20 mph. In the course of 24 hours, it got worse and worse. It was extremely dangerous, because I would slow and / or stop unexpectedly in front of cars behind me. I could disengage it with the button, but in just a matter of minutes it would engage again. Finally, I could not disengage it anymore, and I had to park it on the side of the road and get it towed. This was a car rented from Hertz in New Orleans, Louisiana.

Dealership stated that it is an internal failure of the vacuum pump. Have had the Vacuum pump fail 2 times since I got it and now it just occurred for the 3rd time. Had it replaced by a dealership both times before and will be bringing it back there this afternoon. No warning light. Brakes just stop working while driving. They feel very hard and barely stop the car. Have to use the emergency brake to stop the car. First and second time it happened I was going about 45-50 mph, coming up to the red light and had no brakes. No previous issue or warning. This time I was in a parking lot so not that fast but had no brakes all of a sudden again.

I waa getting off the highway on an exit ramp and my brake pedal started vibrating. Then I could not depress the brake pedal, it wouldn't budge. It was as hard as a rock. I then lost my breaks and almost had a major accident. I swerved and ended up on the grass shoulder near the woods. Then the “Service Brake Assist” message came on the dashboard, and the engine light came on. It was the most scariest experience I have encountered and now I no longer want to own this car. I had it towed to Apple Cheverolet in York Pa.

The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at approximately 55 MPH, the "Engine Power Reduced" message was displayed on the instrument panel and the vehicle unintentionally went into LIMP Mode. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the turbo charger assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the turbo charger boost assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer for the last time where it was diagnosed that once again the turbo charger boost assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 54,717.

When my cats gets turned on my radio doesn’t turn on so I have to reset it until it turns on meaning I have to press and hold for 20sec to get the volume knob lite but my radio doesn’t work and on top of it the auto stop is tripping when I do auto stop the car turns off and restarts on its own and shows light on dash saying traction control on or off and then it will say brake release and than brake check my steering wheel controls don’t work meaning my auto control isn’t working to set and one day out of nowhere it will all work like nothing happen radio will turn on but I can’t turn volume on or change station and it’s a frozen screen and sometimes it goes all blank black but I can hear music with no screen

THE DRIVER SIDE POWER SEAT WOULD INTERMITTENTLY AND WITHOUT WARNING SLIDE SUDDENLY FORWARD AND CONTINUE TO DO SO EVEN AFTER THE POWER SEAT WAS REVERSED. IN SOME INSTANCES THE SEAT WASHED PUSHED SO FAR FORWARD I COULD NOT CONTINUE SAFELY AND WAS FORCED TO PULL OFF THE ROAD. USUALLY AFTER A SHORT WAIT I COULD CONTINUE DRIVING. THE PROBLEM OCCURRED IN A NUMBER OF DIFFERENT DRIVING SITUATIONS, HIGHWAYS, CITY STREETS AND INTERSTATE HIGHWAYS. I FOUND AT LEAST 5 BULLETINS ISSUED BY GM REGARDING THE SPECIFIC PROBLEM DESCRIBED THE BULLETIN NUMBER IS PIT5608D. THE BULLETINS WERE ISSUED BETWEEN 2018 AND 2021.

TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DEFROSTER WAS EMITTING AN ABNORMAL ODOR AND SHE WAS HIGHLY ALLERGIC TO MOLD WHICH CAUSED HER CONGESTION. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE ISSUE AND INFORMED THE CONTACT TO CONTACT NHTSA SINCE THERE WAS NO RECALL RELATED TO THE DEFROSTER. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

TWICE IN TWO YEARS MY VEHICLE HAS EXPERIENCED A PROBLEM WITH THE DIFFERENTIAL. THE FIRST TIME, THE VEHICLE WAS BRAND NEW. THIS TIME IT HAS ABOUT 5300 MILES ON IT. IT MAKES A NOISE WHILE DRIVING IT. IT SOUNDS KIND OF LIKE A SMALL PLANE IS FLYING BEHINDS YOU. IT DOESN'T MATTER WHERE YOU ARE DRIVING, HIGHWAY, SMALL TOWN DRIVING, ETC. AND IT DOESN'T MATTER IF YOU ARE IN ALL WHEEL DRIVE OR NOT.

WHEN USING THE BLUETOOTH/HANDSFREE WITH MY PHONE WHILE DRIVING OR STATIONARY, THE RADIO UNIT WITH DIAL OUT A CALL, BUT WHEN THE PERSON ON THE OTHER END PICKS UP THAT PERSON CAN NOT HEAR ME. THE PERSON WILL SAY HELLO SEVERAL TIMES BEFORE HANGING UP. THIS COULD BE AN ISSUE IF I HAD AN ACCIDENT AND COULDN'T GET AHOLD OF SOMEONE TO TALK TO IMMEDIATELY. THE VEHICLE IS OUTSIDE OF THE BUMPER TO BUMPER WARRANTY 3 YEARS/36000 MILES.

WHILE IN MOTION DRIVING ON RT 73 HEADED NORTH IN A STRAIT DRIVING DIRECTION. BREAK PEDAL WOULD NOT GO DOWN. STUCK IN UP POSITION ENABLING THE VEHICLE TO STOP.

TL* THE CONTACT WAS SPEAKING ON BEHALF OF HIS DAUGHTER WHO OWNS A 2018 CHEVROLET EQUINOX. THE CONTACTS DAUGHTER WAS APPROACHING AN INTERSECTION AT LOW SPEEDS, WHEN THE BRAKE PEDAL FAILED TO ENGAGED PROPERLY AND TRAVELED TO THE FLOOR CAUSING THE CONTACT TO CRASH INTO THE REAR OF THE VEHICLE IN FRONT. NO INJURIES WERE SUSTAINED. NO MEDICAL ATTENTION WAS REQUIRED. NO POLICE REPORT WAS FILED. THE CONTACTS DAUGHTER MANAGED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER PRIORITY CHEVROLET (1495 S MILITARY HWY, CHESAPEAKE, VA 23320 757) 424-1811) WHERE IT WAS PENDING A DIAGNOSTIC TEST. THE VEHICLE SUSTAINED DAMAGES TO THE FRONT GRILL AND BUMPER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. NHTSA CAMPAIGN NUMBER: 18V576000 (SERVICE BRAKES, HYDRAULIC) WAS MENTIONED AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. *DT*JB

THE WIPERS ON THIS CAR HAVE NEVER BEEN RIGHT. I HAD THEM LOOKED AT OCT 2018. NOW THEY STOPPED WORKING COMPLETELY. IF YOU GOOGLE IT, MANY PEOPLE HAVE HAD THE SAME ISSUE SINCE 2000. THIS SHOULD BE A RECALL!

CHECK ENGINGE LIGHT KEEPS COMING ON. CODE SAYS DEALER SPECIFIC, WENT TO GO TO DEALER, LIGHT WENT OFF. TWO WEEKS LATER, LIGHT COMES BACK ON FOR A FEW DAYS, GOES BACK OFF. HAD THE DIESEL SYSTEM CLEANED BY DEALER, LIGHT STILL COMES ON AND OFF. CAR HAS 42K MILES, EXPERTLY MAINTAINED. DEALER WANTS $135 TO DIAGNOSE THE PROBLEM THAT THEIR OWN DOCUMENTS SAY THERE IS NO SOLUTION FOR. ON STAR DIAGNOSES FOUND NOTHING WRONG WITH THE VEHICLE AND DIDN'T EVEN SHOW THE 'CHECK ENGINE LIGHT' AS BEING ON. SIMILAR REPORTS FROM OTHERS ONLINE INVOLVING THE 1.6L DIESEL. NO PERFORMANCE ISSUES WITH THE LIGHT ON, BUT CHEVROLET SHOULD BE ABLE TO FIX THE ISSUE - EVEN IF THE CAR IS OUT OF WARRANTY. A TWO YEAR OLD CAR SHOULDN'T BE HAVING RANDOM CHECK ENGINE LIGHT ISSUES.

WAS DRIVING IN STOP/GO TRAFFIC - ABOUT 35-40 MPH. WENT TO HIT THE BRAKES AND THE BRAKE PAD WOULDN'T MOVE. I PUMPED AND NOTHING HAPPENED. NO LIGHTS/WARNINGS ON THE DASH, AND THE CAR HAD FUNCTIONED FINE PRIOR TO THEN. I HAD TO THROW THE CAR TO NEUTRAL, TRY TO VEER INTO ANOTHER LANE, THEN PULL EMERGENCY BRAKE TO KEEP FROM HITTING ANOTHER CAR. WARNING THEN CAME ACROSS THE DASH SAYING "BRAKE ASSIST SERVICE NEEDED" (OR SOMETHING TO THAT EFFECT). THE CAR IS NOW AT THE DEALERSHIP- WAS TOLD THAT THE VACUMN PUMP FAILED, THE GEAR INSIDE BROKE APART AND THE PIECES HAVE BEEN TAKEN INTO THE ENGINE, SO THEY HAVE TO REPLACE THE PUMP AND GET THE PIECES OUT OF THE ENGINE. NO ABS WARNING PRIOR, NO OTHER ENGINE TROUBLE OR OTHER WARNING LIGHTS PRIOR TO THIS HAPPENING. 86K MILES, 2018 EQUINOX.

BRAKES FAILED FOLLOWING A VACUUM PUMP FAILURE WHILE DRIVING AT FASTER SPEEDS ON A BUSY CITY STREET (45MPH). "REDUCED ENGINE POWER" WAS DISPLAYED AND WHEN I APPLIED THE BRAKES, THE PEDAL FELT SOLID AND DID NOT DEPRESS. USING THE NEUTRAL GEAR AND PARKING BRAKE I WAS ABLE TO STOP THE CAR. THIS COULD HAVE BEEN A FATAL FAILURE IN A DIFFERENT SCENARIO WITH A LESSER DRIVER

MESSAGE: I OWN A 2018 CHEVROLET EQUINOX, 4 CYLINDER WITH ELECTRONIC STEERING, THE VEHICLE HAS APPROX 27500 MILES RECORDED. WHILE DRIVING I SENSED A SLIGHT DELAY IN THE STEERING, IT APPEARS TO BE ONLY A MILLISECOND DELAY AND DOES NOT HAPPEN ALL THE TIME. IN ADDITION THERE ARE TIMES WHEN THE VEHICLE SEEMS TO WONDER LEFT OR RIGHT WHEN STEERING WHEEL IS NOT HELD FIRMLY. I REPORTED THE ISSUE TO BLAIZE ALEXANDER PHILLIPSBURG PA SERVICE MGR. AND ASKED IF THERE WAS A REPORTED ISSUE WITH THE STEERING. THEIR RESPONSE WAS NO. BUT SUGGESTED TO SCHEDULE AN APT. AFTER ARRIVING HOME I SEARCHED THE ISSUES ON THE INTERNET AND FOUND SEVERAL REPORTS OF STEERING PROBLEMS WITH 2018 CHEVROLET EQUINOX CAUSING NEAR MISS ACCIDENTS DUE TO THE ELECTRONIC CONTROL FAILURES. AFTER CONSULT WITH INDEPENDENT GM CERTIFIED TECHNICIAN IT WAS LEARNED THAT THERE ARE SIGNIFICANT ISSUES WITH ELECTRONIC STEERING. THE VEHICLE WAS INSPECTED BY THE DEALER THIS DAY, THE RESULTS OF THE INSPECTION WAS THEY COULD NOT DUPLICATE THE PROBLEM AS ALL PARAMETERS WERE WITHIN SPEC. THIS CONDITION SO FAR HAS BEEN SPORADIC IN NATURE,HOWEVER DUE TO THE SERIOUSNESS OF POTENTIAL HAZARDS DESERVES MORE ATTENTION DIRECTED TO IT.

AIR BAG SERVICE LIGHT GOES ON WHEN FRONT PASSENGER BUCKLES UP, IF PASSENGER UNBUCKLES LIGHT DISAPPEARS, IT HAPPENS WHILE DRIVING, PARKED, BACKING UP, ALL SPEED, ALL WEATHER CONDITIONS, ANY ROADS. IT LOOKS THE SEATBELT ACTIVATE THAT SERVICE LIGHT . I BOUGHT THE CAR USED 11/28/20 AND STILL HAVE DMV WARRANTY 60 DAYS, HOWEVER STEPHEN AUTOMALL CENTRE, BRISTOL CT DOESN'T HONOR THE WARRANTY!

WHEN ACCELERATING IT WILL CREATE A HARD SHIFT OR NOT FULLY ENGAGE INTO 2ND OR 3RD GEAR. ALSO, WHEN AUTO STOP/START ENGAGES IT JOLTS THE CAR WHEN STOPPED.

After being in a severe accident w/ another 2018 equinox I purchased a used 2018 equinox w/ 10k miles on it . saved my life 1x - i was happy with the car. In Dec 2019 my front passenger headlight went out. Still under warranty I had the dealer replace the bulb. In late December 2020 my front passenger headlight went out again. I was told it was over $400 to fix. This was "replacing the lightbulb". I decided to purchase my own lightbulb from a reputable source. The problem is not the lightbulb but instead the ballast or the wiring. I have NEVER had to replace a lightbulb in any of my cars before let alone 2 in two years. Chevy told me that I was out of luck because I was 2 weeks after the bulb under warranty was replaced... REALLY? So now I am without a front headlight and not willing to pay to have this repaired since it is obviously a manufacturers defect. Chevy has NOT been helpful and neither has my local dealership. My safety is being put at risk because I can not see 1/2 of the road with 1 headlight. Cars can only see 1/2 of my car oncoming. There have been no warning lights etc.

MY WIFE AND I NOTICED THIS PAST WEEK THAT OUR 2018 CHEVY EQUINOX WILL ACCELERATE ALL ON ITS OWN WITHOUT DRIVER INPUT. WE FEEL THIS INCREASE IN SPEED WITHOUT INPUT IS DANGEROUS. WE HAVE AN APPOINTMENT AT THE DEALER IN ANCHORAGE, ALASKA THAT SOLD US THE VEHICLE.

SAT 12/05/2020, 0745 HRS. WEATHER: SNOW/SLUSH LOCATION ROUTE1 S/B NORTH ATTLEBORO, MA PROBLEM: WIPERS STOPPED WORKING WHILE DRIVING : WHILE DRIVING TO MERGE ONTO I-295 S, WIPER STOPPED WORKING FOR NO APPARENT REASON, I QUICKLY MADE EMERGENCY STOP RESULTED IN FRONT PASSENGER TIRE GOT BLOWN DUE TO HITTING THE CURB SIDEWAY, THANK GOD I WAS GOING BELOW SPEED LIMIT OR OTHERWISE. I WAS LEFT STRANDED TILL EMERGENCY RESPONDERS GOT THERE AND TOWED MY VEHICLE, I CONSIDER THAT SAFETY ISSUE AND I THANK GOD AND RESPONDERS FOR THEIR HELP I RESEARCHED THE PROBLEM AND I FOUND RECALL FOR OLDER MODELS BUT NOT FOR THIS YEAR OR VIN!

I BOUGHT A DEMO WITH 7,000 MILES ON IT IN MAY 2018. 41,000 THE SUNROOF AND SHADE STOPPED WORKING. 42,500 CHECK ENGINE LIGHT CAME ON FOR ELECTRICAL ISSUES. CHEVY WAS NO HELP BECAUSE MY WARRANTY ENDED AT 39,000.

THE CAR STARTED GOING INTO AUTO STOP AND WOULD NOT GO FORWARD ONE THE BRAKE WAS RELEASED ON THE HIGHWAY OR AT STOP SIGNS. THIS CAUSED US TO ALMOST HAVE A WRECK BECAUSE THE CAR WOULDN'T GO WHEN IT NEEDED TO WHEN PULLING OUT ONTO A ROAD WHEN IT WAS CLEAR TO GO. IT CREATED A TIME LAG THAT COULD CAUSE AN ACCIDENT.WE ALSO ALMOST ROLLED INTO THE CAR BEHIND US WHILE STOPED AT AN INTERSECTION ON A HILL THAT ENTERED A HIGHWAY. WE TOOK THE CAR TO THE DEALERSHIP. THE FIRST TIME THEY CHARGED US FOR DIAGNOSTIC AND ONLY CLEARED THE CODE. THE CHECK ENGINE LIGHT CAME ON IMMEDIATELY WHEN WE PICKED IT UP. THEN THEY CHANGED A SENSOR, AND WE HAD TO BRING IT BACK. THEN THEY REBUILT THE TRANSMISSION. WE HAVE TO BRING IT BACK THE SAME DAY. THEN THEY REPLACED THE TORQUE CONVERTER. WE JUST PICKED IT UP TODAY.

THE VEHICLES ELECTRONIC STABILITY CONTROL AND ANTILOCK BRAKE SYSTEMS RANDOMLY GIVE OFF SERVICE SIGNAL FOR THE STABILITRAK, HILL START ASSIST, AND BRAKE ASSIST. THIS CAUSES MY DOORS TO UNLOCK AND LOCK WHILE HE CAR IS IN MOTION AND GIVES SERVICE ENGINE LIGHTS. THIS MOSTLY HAPPENS WHEN THE VEHICLE HAS BEEN STARTED VIA REMOTE OR CHEVROLET APP BUT RECENTLY, IT IS HAPPENING DAILY WHEN THE VEHICLE GOES TO AUTO STOP AND CONTINUES AS THE VEHICLE RESTARTS FOR DRIVING ON CITY STREETS.

AFTER GOING THROUGH A CAR WASH OR DRIVING IN A HEAVY RAIN, THE VEHICLE DOOR LOCKS PERIODICALLY NO LONGER FUNCTION. DOOR LOCK/UNLOCK FUNCTION CANNOT BE USED EITHER WITH THE KEY FOB OR WITH DIRECT PRESS OF THE LOCK/UNLOCK BUTTON ON THE INTERIOR OF THE VEHICLE. AT ONE POINT HAD TO CLIMB OUT THE BACK OF THE VEHICLE. IF YOU ARE OUTSIDE OF THE VEHICLE, THE ONLY WAY TO UNLOCK THE VEHICLE IS TO REMOVE THE COVER FROM THE DOOR LOCK AND USE THE EMBEDDED KEY IN THE KEY FOB. ISSUE WILL LAST ANYWHERE FROM 1 HOUR TO 24 HOURS AFTER THE CAR GETS WET. HUGE SAFETY CONCERN IF THERE WERE EVER TO BE AN ISSUE ARISING WHERE YOU HAD TO EXIT THE VEHICLE IN AN EMERGENCY. TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. I HAVE VIDEO OF THE ISSUE OCCURRING.

DATE OF INCIDENT: 10/17/2020. CHECK BATTERY LIGHT CAME ON AND THE VEHICLE'S ALERT MESSAGE INDICATED THE CAR WAS IN 'BATTERY SAVING MODE'. NO PREVIOUS INDICATORS HAD APPEARED TO INFORM THAT THERE WAS A BATTERY ISSUE. A SHORT WHILE LATER, ALL POWER TO THE VEHICLE STOPPED WHILE DRIVER WAS ON A HIGHWAY. THE ALTERNATOR IN THE VEHICLE WENT OUT. THIS HAS HAPPENED TO ENOUGH VEHICLES WITH THIS ALTERNATOR MODEL THAT ALL PARTS STORES IN DULUTH, MN AND SUPERIOR, WI WERE OUT OF PARTS. ADDITIONALLY, THE MANUFACTURER HAS ALSO BEEN OUT OF STOCK WITH THIS ALTERNATOR, INDICATING THAT THERE IS A FLAW WITH THIS PART. WITH SUCH LITTLE (AND INACCURATE) WARNING, THIS WAS AN INCREDIBLY DANGEROUS SITUATION TO BE IN.

When I lift my foot off brake the car Stop/Start feature engage causing lurching jerks forward or roll backwardson hill I fear the roll back on inclines praying vehicles are to close behind and rolling backwards into another vehicle, censors lights take turns coming on each time I lift my foot off the brake pedal. All of the following, service brake assist, service stabilittrak, park brake released, service hill start assist action not working, car locks unlock and relock by themselves. I have had these issues since. These issues have been occurring since around 16,000 miles and keep getting worst everyday. GM claim not to have a fix for these issues. They offered a few thousand to buy back the vehicle claiming drastic depreciation for milage and wear. At that time owed over $25,000 balance for the vehicle. No one stood to benefit but the lemon law attorneys.They did not consider the milage when these issues started and this is my only source of transportation to use which I told the lemon law attorneys. The lemon law attorneys were going to charge their fee from me if GM refused to pay their fees. I told them I felt in my best interest I should wait for GM's recall for this vehicle as I'm sure I wasn't the only consumer that was having these same issues. My problem is my vehicle is becoming dangerous to drive due to the rolling back and, jerking of the steering wheel, engine cutting off, locks unlocking and relocking and unstable steering. These issues were hit and miss now happens every time I drive which is daily. These issues started 2020. Last correspondence with GM they still claim they did not know how to fix these issues. I question why they are making vehicles and are not able to fix these issues. I have given my family a list of these issues because they create a safety hazard and in case I, a passenger or someone in another vehicle is injured or killed due to GM's negligence, lack of concern and greed.

VEHICLE WAS INVOLVED IN A FRONT END COLLISION. NO OTHER PASSENGERS BESIDES DRIVER OF VEHICLE WAS IN CAR. THE DRIVERS AIRBAG DEPLOYED, BUT UPON EXITING THE VEHICLE THE PASSENGER SEAT HAD CAUGHT FIRE DUE TO A MALFUNCTIONING AIRBAG.

BACKUP CAMERA FREEZES INTERMITTENTLY ON START UP

I NOTICED THAT MY LEGS KEPT HURTING ME AND DID NOT KNOW WHERE IT WAS COMING FROM. IT FELT LIKE I COULDN'T WALK FOR ABOUT A MONTH. AFTER NOT DRIVING FOR THREE DAYS I FOUND OUT THAT CAUSE OF THE PAIN COMING FROM MY 2018 EQUINOX DRIVERS SEAT. I PUT A PILLOW IN THE DRIVER SEAT AND THE PAIN WENT AWAY. IT IS NOT SAFE TO DRIVE WITH THE PILLOW BECAUSE IT IS ALWAYS SLIDING AND MY FOOT KEEPS SLIDING OFF THE PEDALS. GM NEED TO DO SOMETHING ABOUT THIS BECAUSE THEY ALREADY KNOW ABOUT THIS PROBLEM WITH THE SEATS. GM SHOULD HAVE REPLACEMENT SEAT FOR THESE VEHICLES INSTEAD OF DOING NOTHING ABOUT IT. PLEASE HELP. [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

THE REAR WINDSHIELD WIPER STOPPED WORKING TWO YEARS AFTER PURCHASING THE VEHICLE.

WHILE DRIVING ON THE INTERSTATE AT THE 70 MPH SPEED LIMIT, I ATTEMPT TO SLOW DOWN AND COULD NOT WITHOUT UTILIZING MY EMERGENCY BRAKE. I ENDED UP TAKING MY CAR TO THE NEAREST DEALERSHIP AND HAD TO GET A NEW VACUUM PUMP AND PRESSURE SENSOR. I IMMEDIATELY LOOKED UP THE ISSUE AND SAW THAT THERE HAD BEEN MULTIPLE COMPLAINTS OF THIS ISSUE. I HAD TO PAY IN ORDER TO RECEIVE MY VEHICLE BACK, BUT THIS TYPE OF ISSUE SHOULD NOT RELY ON A CONSUMER. MY VEHICLE IS ONLY 2 YEARS OLD AND I'VE BEEN THE ONLY OWNER. THIS WAS A VERY DANGEROUS INCIDENT, AS I ALSO HAD MY WIFE AND 2 YOUNG CHILDREN IN THE VEHICLE.

THE OIL PLUG IS WEAK AND DAMAGED

WHILE IN MOTION, SEAT STARTED TO MOVE BACKWARDS. SIDE MIRRORS STARTED TO MOVE AS WELL MAKING DIFFICULT TO DRIVE. I COULDN'T REACH PEDALS AT ONE POINT AND COULDN'T SEE BLIND SPOT. I HAD TO RE ARRANGE THE SEAT AND SIDE MIRROR POSITION WHILE DRIVING SINCE I WAS DRIVING IN A HIGHWAY. THE SEAT SETTINGS DOESN'T WORK AS WELL.

WHEN IDLING OR AT A STOPPED LIGHT MY CAR JERKS WHEN I AM SITTING AT A RED LIGHT. IT HAS DONE THIS 4 OR 5 TIMES SINCE I PURCHASED THIS CAR. NO ONE KNOWS WHAT'S WRONG. I THINK THEY ARE WAITING UNTIL MY CAR IS OUT OF WARRANTY BEFORE THEY ADDRESS IT.

WHILE DRIVING ON A COUNTY HIGHWAY, THE SERVICE BRAKE ASSIST LIGHT APPEARED. UPON BRAKING, BRAKES WERE EXTREMELY HARD (LIKE PUSHING ON A BRICK) TO STOP. AFTER ATTEMPTING TO BRAKE SEVERAL TIMES AND FINALLY GETTING STOPPED, I TURNED OFF THE VEHICLE. UPON ATTEMPTING TO RESTART, CAR FAILED TO START. TOWED FROM HOLSTEIN IOWA TO MILFORD, IOWA LATE ON A FRIDAY. NEXT MORNING, DEALER IN SPIRIT LAKE IOWA WAS CONTACTED. A 2ND TOW TO THE DEALER HAPPENED ON SATURDAY. DEALER BRIEFLY LOOKED AT IT AND STATED IT WAS A CAMSHAFT ACTUATOR OR SENSOR AND THEY WOULD GET TO IT AFTER THE HOLIDAY WEEKEND. THE GAVE ME A RENTAL TO GET HOME (5 HRS SOUTH) HOWEVER, I AM STILL PAYING ON A UHAUL TRAILER RENTAL AS THE RENTAL VAN DID NOT HAVE TOWING CAPABILITIES. TOW 1 WAS $250 AND TOW 2 WAS $125. RENTAL IS $50 PER DAY. PARTS/LABOR IS EXPECTED TO BE A LITTLE OVER $2200 PLUS THE VAN RENTAL, PLUS THE UHAUL TRAILER EXTRA DAYS RENTAL, PLUS THE GAS TO GO BACK AND GET THE VEHICLE AND BRING IT HOME WITH THE UHAUL TRAILER. DEALER WAS ADVISED BY ME TO LOOK AT THE VACUUM PUMP ON TUE A.M. TUE P.M. DEALER CALLED BACK. VERIFIED VACUUM PUMP ISSUE AND STATED IT WAS DEFECTIVE AND THAT IT DISINTEGRATED. IT WAS ALSO SITTING ON THE FRONT DUAL OVERHEAD EXHAUST AND THAT WAS ATTACHED TO THE CAMSHAFT EXHAUST. BOTH OF THOSE BROKE AWAY AS WELL. NEED TO REPLACE THOSE AND THE TIMING CHAIN WITH AN OIL CHANGE TO ENSURE NO METAL REMAINS IN THE ENGINE. GM/CHEVY SHOULD BE FIXING THIS AT NO COST PLUS PAYING FOR THE TOWING CHARGES, EXTRA RENTALS, AND GAS. NOT HAVING BRAKES IS A MAJOR SAFETY ISSUE AND PUTTING MY LIFE, MY FAMILY'S LIFE AND THE LIFE OF PEOPLE ON THE ROAD AROUND US IS NOT WHAT I CONSIDER A GOOD PRODUCT. PHOTOS FROM THE DEALER WILL BE ASKED FOR, ESPECIALLY THE VACUUM PUMP. I WILL PROMPTLY FORWARD BILLS AS SOON AS THEY ARRIVE.

10/2019 - WHILE DRIVING ON HIGHWAY, COMING INTO A CONSTRUCTION ZONE, I WENT TO SLOW DOWN. WHEN I PUSHED MY BRAKES TO SLOW DOWN, THEY WERE VERY HARD AND WAS UNABLE TO PUSH THEM DOWN. ENDED UP HAVING TO DRIVE OFF THE SIDE OF THE ROAD TO AVOID COLLISION. VACCUM PUMP FAILED WHICH CAUSED A FAILURE IN MY BRAKE ASSIST SYSTEM. IT WAS FIXED UNDER WARRANTY. 9/2020 - DRIVING ON THE HIGHWAY AND WENT TO SLOW DOWN WHEN THE SAME THING HAPPENED AGAIN AND I WAS UNABLE TO SLOW DOWN. AGAIN HAD TO DRIVE OFF THE SIDE OF THE ROAD TO AVOID COLLISION. THIS TIME WHEN THE VACUUM PUMP FAILED, IT BROKE A GEAR CAUSING METAL PIECES TO BE SUCKED IN THE ENGINE AND NOW MY ENGINE IS NEEDING REPLACED. THIS IS A COMMON PROBLEM WITH THIS CAR BASED ON THE RESEARCH I HAVE DONE BUT MY VIN IS NOT INCLUDED IN RECALL. I FEEL THIS IS VERY DANGEROUS TO HAPPEN TWICE IN LESS THAN A YEAR WHILE TRAVELING HIGH SPEEDS AND BEING UNABLE TO STOP. I HAVE 2 YOUNG CHILDREN THAT I NO LONGER FEEL SAFE PUTTING IN THIS VEHICLE

The contact's husband owns a 2018 Chevrolet Equinox. The contact stated that on five separate occasions, the brakes failed to operate upon the depression of the brake pedal. The parking brake warning light was displayed. The vehicle was taken to the dealer on several occasions and the contact was informed that the vacuum pump booster needed to be repaired. The contact stated that the brake booster vacuum pump was replaced; however, the failure persisted. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer but was not yet repaired. The failure mileage was approximately 20,000.

WINDSHIELD BECOMES FOGGY EASILY WHEN TEMPERATURE OUTSIDE CHANGES (TOO COLD) BECOMES DIFFICULT TO KEEP IT CLEAR

DRIVING DOWN THE ROAD THE CAR STARTED TO SMOKE UNDER THE HOOD AREA AND ALL I COULD SMELL WAS BURNED PLASTIC. PULLED OVER AND GOT OUT. NOT EVEN A MINUTE LATER THE CAR BURST INTO FLAMES.

VEHICLE WAS PARKED IN THE DRIVEWAY. WITHOUT WARNING THE REAR WINDSHIELD GLASS SHATTERED COMPLETELY. THERE WERE NO CRACKS, OR CHIPS.

engine problems

While driving on an interstate I had to brake suddenly and the brakes were extremely difficult to engage. I was able to get to the shoulder and down shift the transmission in order to stop. The vehilces brake booster had failed. There were no warning lights to inform me. Fortunately, I had a repair warranty to fix the brake booster. However, I feel this may be a problem that GM should be made aware of.

TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT WAS FIRM CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE SERVICE BRAKE ASSIST WARNING LIGHT WAS ILLUMINATED. RADLEY CHEVROLET (3670 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540)898-4000) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

9 MONTHS AGA, COMPLETE BRAKE FAILURE WHILE DRIVING ON THE HIGHWAY. DASH SAID SERVICE BRAKE ASSIST. TURNER CHEVROLET IN CROSBY, TX REPLACED THE VACUUM PUMP MAKING THE BRAKES WORK. NOW WE HAD THE SAME ISSUE AGAIN WHILE DRIVING ON THE HIGHWAY AT HIGHWAY SPEEDS. IN BOTH CASES, WE INSTANTLY LOST ALL BRAKING, BUT WERE ABLE TO SLOW DOWN BY LETTING OFF THE ACCELERATOR AND HAD ENOUGH DISTANCE TO SLOW DOWN.

DRIVING DOWN INTERSTATE HEARD A LOUD BANG DRIVER FRONT .FRONT OF THE VEHICLE DROPPED TO THE GROUND AND VEHICLE STARTED TO ROLL 6 TIMES UPON FURTHER INSPECTION BY POLICE AND MECHANIC FRONT RIM EXPLODED AND DETACHED FROM VEHICLE LUG NUTS ARE THERE AND CENTER OF RIM IS THERE TIRES ARE ALL NEW BUT RIM WAS GONE

THE SUNSHADE IN THE EQUINOX 2018 PREMIER EDITION HAS AN OBVIOUS ISSUE THAT NO ONE WANTS TO ADDRESS. IT HAS BROKEN FOR THE SECOND TIME WHILE I AM DRIVING AND SENT PLASTIC PIECES FLYING AND I ALMOST CRASHED THE CAR!

I WAS DRIVING TO WORK ONE MORNING. WHEN I GOT INTO A CAR ACCIDENT AND HIT A CAR ALMOST HEAD ON. AS MY TRAFFIC LIGHT TURNED RED I STARTED TO BREAK BUT MY BRAKES LOCKED UP ON ME. WHICH FELT LIKE A BRICK. I TRIED TO PUMP THE BRAKES BUT IT WOULD NOT PUMP IT JUST STAYED VERY HARD LIKE A BRICK. I START TO SLIDE WHILE NOT REALLY REDUCING SPEED I TURNED MY STEERING WHEEL A LITTLE BIT TRYING TO AVOID THE ON COMING TRAFFIC WHEN MY STEERING WHEEL LOCKED AS WELL CAUSING ME SLIDE RIGHT INTO A CAR. *TR

2018 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO EXCESSIVE TIRE WEAR. *LD THE CONSUMER STATED 3 OF THE 4 HANKOOK TIRES WEAR BADLY WORN. THE CONSUMER REQUESTED TO HAVE THE TIRES REPLACED. *JS

VEHICLE DEALERSHIP DID GENERAL SERVICE ON 04/08/2020 AND REPORTED THAT ALL 4 TIRES WERE NEAR 2/32" WITH ONLY 12,580 MILES ON THE VEHICLE. DEALER STATED THERE WAS A MICHELIN RECALL FOR THESE TIRES. I COULD NOT FIND ONE LISTED, THE TIRES INVOLVED ARE MICHELIN LTX 225/60R 18 100H DOT B5 14 016X 2317.