2019 Chevrolet Equinox Brakes Problems

The contact owns a 2019 Chevrolet Equinox. The contact stated that while her husband was driving approximately 45 MPH and exiting the parkway, the brake pedal was depressed but remained depressed to the floorboard. The contact's husband attempted to pump the brake pedal, but the vehicle was unresponsive and failed to slow down as intended. The contact's husband then shifted to neutral(N), and the parking brake was activated until the vehicle came to a stop. The vehicle was pulled over to the side of the road and towed to an independent mechanic, where it was diagnosed that the brake booster pump or vacuum pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 81,000.

My brakes stopped working while driving on highway I80 West. I had to have AAA tow my car to nearby shop. The mechanic said my vacuum pump needed to be replaced and he sees this happen often with Chevrolets.

My wife and I were in our car driving on [XXX] on [XXX] at about 4:30 in the afternoon. I was about three car lengths behind the car in front of me and I was doing 30-32 miles per hour. The brake lights in front of me went to red and I immediately stepped on my brakes but my car would not stop nor slow down causing me to hit the person in front of me. It was a matter of seconds passing but when I hit the back of that car in front of me I had both feet on the brake pedal. My car would not stop. My wife was injured, the young lady that I hit hurt her leg and the back end of her car was destroyed. Our car was totaled. The vehicle is now in possession of AAA auto insurance where I was told the brakes would be looked in to. I will be placing a call to the General Motors customer service to lodge a complaint. There were no warning signs of any type prior to this accident. This car is a 2019 model with only 30,200 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Repaired a friend's vehicle that had a total brake failure. Vehicle only has 50k miles and no brake repair history. Blew all of the brake fluid out of the stainless braided line coming from master cylinder rear brake channel to abs module. Found the line coming from the front channel to master cylinder also starting to fray and come apart as well. Did not blow out yet. No evidence of brake lines rubbing on any components or that anything has been apart or touched before. Line looks to have failed from the inside out.

On Monday 12/22 at around 10:30am, I was driving back from Stanford CA where I have been taking my mom to her radiation therapy appointments. All of a sudden my brakes got super hard (Service Brake Assist appeared) and when pressing the brake pedal it continued to accelerate, I was able to swerve to my right hand side went over a curved side wall and pulled over before almost crashing the car in front of me and scaring my mom that was resting her head on the side seat. Vehicle has OnStar but prior to this it had not given me any alerts that is what caused such concern as it directly affects braking performance and Vehicle safety specially about this happend 8 months after purchase and No recalls are listed for my VIN. I had to call my brother to pick up mom because she has been delicate of health with cancer pain and couldn't wait long for towing truck to arrive since I used my insurance AAA to tow my car. After doing research this is a known malfunction and they are still selling the vehicles with a high price. My car has been in repair for over 3 months and still waiting.

The vaccum pump for the braking system exploded in the cam shaft. Check system brake assist came up on the dash. The power brakes were non operational making it incredibly difficult to stop and increasing the distance by at least double. This is a 'known' issue with chevrolet but they have chosen NOT to issue a recall.

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at a slow speed, the brake pedal was depressed, and the brake pedal was extremely hard and tight. No warning lights were illuminated. The contact was able to stop the vehicle because the vehicle was not being driven at a high speed. The vehicle was taken to the dealer where the failure was diagnosed as CAM shaft failure, timing chain, and vacuum pump failure. The contact was informed that the CAM shaft, timing chain, and vacuum pump needed to be replaced. The vehicle was repaired. In addition, the contact, who was an independent mechanic, stated that it was very important that the braking system operated independently. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 75,400.

Break assist break vacuum pump

Vehicle Information: 2019 Chevrolet Equinox VIN: [XXX] Mileage: [Insert your current mileage] Engine: 1.5L Turbo ⸻ Complaint Summary: Sudden and complete loss of brake assist while driving. Brake pedal became extremely hard to press, making it difficult to stop the vehicle safely. A warning message appeared on the dashboard stating “Brake Assist”. This happened without warning and made braking unpredictable and dangerous. If I had been driving downhill or in the mountains, I could have easily lost control or crashed. I was lucky to be on a relatively flat road when it happened. I inspected the vacuum hose and brake fluid level — both were normal. After researching, I discovered this is a known issue in 2019 Equinox models with the 1.5L turbo engine, related to vacuum pump failure or loss of vacuum supply to the brake booster. There are service bulletins and limited coverage programs (N192268490 and N182202780), but my VIN does not show an open recall. I believe this is a serious safety defect that could affect many vehicles not yet covered by the recall or service campaigns. GM needs to expand the recall and properly warn drivers before someone gets killed. Please investigate this problem and hold GM accountable for fixing this safety-critical issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving brake pedal went causing me to use emergency brake to stop. Took and got it diagnosed. The brake vacuum went out. The repair bill was $680 that have to pay tomorrow 6-19. I had someone in my car that I was transporting. This could end very card if I was an experienced CDL driver. My car 2019 Chevy Equinox only has 107,310 miles. I am so frustrated this is not on the recall list for the same problem other GM owners were having

I own a 2019 Chevy Equinox LT 1.5L and am experiencing the exact symptoms described in GM recall 18V576000. After 1–2 hours of driving, the rear brakes begin to drag, creating hesitation during takeoff. The issue resolves after the vehicle cools down. Both my mechanic and independent research confirm this is the same safety defect described in that recall, but my VIN is not included.

I was driving and all of a sudden my brake assist light and engine light come on and then when I tried to brake, the brake pedal was very hard to push and it was very hard to stop.

Poor quality Vacuum Pump failed, resulting in debris in crack shaft assembly and preventing brake functionality. Check engine displays and error message stated "Service Brake Assist" which does not indicate a vacuum pump failure, which is misleading in troubleshooting issue. Hard brake pedal is a symptom, which would lead a repair facility or consumer to replace Brake Power Booster, which does not resolve issue, but will temporarily resolve brake pedal symptom, leading to further damage to crank shaft.

I was driving on the freeway way and during rush hour at 65 miles per hour the brakes completely stoppped working the peddle wouldn’t press I had to swerve to avoid an accident and slowly exited the freeway when it was safe to coast over from the number one lane to the exit. The vacuum pump failed which exploded inside my engine which in turn makes the engine stop functioning and destroys the whole engine with out warning

The vehicle vacuum system and the power brake booster has caused the vehicle brake to fail in motion the second incident was almost fatal

The brake vacuum booster failed, causing the brake assist system to malfunction. Yes, the component is available for inspection upon request. While merging onto the highway, the brake pedal became extremely tight, making it difficult to slow down or stop, creating a hazardous situation. Yes, the issue was confirmed by a service center, and the brake vacuum booster is being repaired. No, the vehicle and component have not been inspected by these parties, but the service center is addressing the repair. Yes, a “Service Brake Assist” warning appeared immediately before the brake pedal tightened. Afterward, the check engine light came on.

I was driving down a driveway with a slight incline. I pressed the brakes and they were very hard to press and vehicle would not stop until I collided with a wall. This is the fourth time that this has happened in the last two years. Each time it has been the brake booster vacuum pump which my mechanics have said is a common problem with this vehicle. One of the previous times my daughter was driving on the highway when the brakes failed and she ended up in a ditch off the shoulder. This is very dangerous and someone is going to get killed if it hasn't happened already.

The contact owned a 2019 Chevrolet Equinox. The contact stated that while driving at 25 MPH, when the vehicle in front stopped suddenly, the contact depressed the brake pedal, and the vehicle failed to respond as intended. The vehicle slowed down; however, it did not stop. The contact depressed the brake pedal twice, and the vehicle failed to respond and rear-ended the vehicle in front, where it came to a stop. The contact was unsure whether there was a warning light illuminated. All the air bags were deployed. A police report was filed. The contact sustained minor injuries that did not require medical attention. The vehicle was towed to an unknown location. The insurance company was notified, and the vehicle was declared a total loss. The contact related the failure to  NHTSA Campaign Number: 19V704000 (SERVICE BRAKES, HYDRAULIC). However, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 40 MPH, the engine made an abnormal ticking sound. Additionally, the contact stated that while depressing the brake pedal, the brake pedal felt firm and failed to respond as needed. The contact stated that upon depressing the brake pedal two feet, the brake pedal travelled down as needed, causing the braking distance to be extended by 222 ft. approximately. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the vacuum pump had seized and shredded to parts inside the engine. The mechanic determined that the vacuum pump needed to be replaced. The vehicle was repaired. The contact stated that two unknown dealers and the manufacturer were notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 74,000.

Brakes locked up after turning off of an exit leading to an intersection and incident that could have killed myself and those around me. AAA towed my car to their garage and said it fits a safety recall according to the year make and model and I needed to take it to Chevy because the Brake Vacuum Pump has disintegrated despite my brakes, rotors, brake pads, fluids, etc all in brand new and phenomenal shape as well as a well maintenance’d vehicle which is proof this is a manufacturer issue, not my doing, nor is it “wear and tear”. The vehicle also smelled like fire which is another reason management at AAA and other local garages feel this is a safety issue beyond what they feel comfortable with. Chevy said that although they fixed many of my make and model for this same very DANGEROUS issue, nothing can be done because it doesn’t fit the vin. AAA advised me to reach out again explaining this is a danger on the road and needs fixed properly. Other garages will not feel comfortable fixing this issue knowing this recall by GM lists public litigation’s totaling millions of dollars worth of lawsuits for the SAME EXACT problem. I would appreciate urgent assistance on getting this extremely dangerous recall taken care of.