2002 Chevrolet Impala Complaint Log

MY 2002 CHEVY IMPALA HAS A RANDOM ISSUE WITH STARTING AND HAS LEFT ME STRANDED SEVERAL TIMES. ONE TIME THE CAR QUIT RUNNING WHILE DRIVING LEAVING ME WITH NO POWER STEERING OR BRAKES GOING DOWN THE HIGHWAY! THEN WOULD NOT START AGAIN FOR ABOUT 15 MINUTES. ON THE INTERNET I SEE WHERE THERE ARE THOUSANDS OF IGNITION SWITCH COMPLAINTS ON THIS AND SEVERAL OTHER GM MODELS. THIS IS OBVIOUSLY A GM ISSUE THAT THEY HAVE FAILED TO ADDRESS. LEAVING SOMEONE STRANDED OR EVEN WORSE STALLING WHILE DRIVING IS A SAFETY ISSUE. I LIVE IN OHIO WHERE IT CAN EASILY GET BELOW ZERO IN THE WINTER IF MY CAR LEAVES ME STRANDED, IT COULD BE VERY DANGEROUS. *TR

THE PASSLOCK PREVENTS THE CAR FROM STARTING. THIS HAPPENS APPROX. 4 OR 5 TIMES A MONTH. YOU PUT THE KEY IN TO START AND THE CAR DOES NOT START. YOU HAVE TO WAIT 10 MINUTES USUALLY, SOMETIMES 20 SOMETIMES 30. VERY DANGEROUS IF YOU HAVE AN EMERGENCY AND NEED TO START YOU CAR RIGHT AWAY INSTEAD OF WAITING TO START. YOU MAY DIE OR SOMETHING OF THAT NATURE. VERY SCARY WHEN YOU ARE IN THE CAR ALONE AND IT WON'T START. WILL NEVER BY A GM CAR AGAIN! *TR

I HAVE A 2002 CHEVROLET IMPALA WHEREAS I BELIEVE THE PASSLOCK IGNITION IS DEFECTIVE. AFTER SEARCHING THE INTERNET, I HAVE FOUND THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE CAR NOT STARTING. THE FAILURE OCCURS WHEN TRYING TO START THE CAR BY TURNING THE KEY. NOTHING HAS BEEN DO TO CORRECT THIS FAILURE. *TR

SEVERAL CHEVROLET VEHICLES IN THE 2002 RANGE (INCLUDING MY 2002 IMPALA) HAVE A DESIGN DEFECT IN THE BODY CONTROL MODULE THAT CAUSES A FAILURE IN THE PASSLOCK SECURITY SYSTEM. THE FAILURE IS INTERMITTENT AND UNPREDICTABLE, BUT CAUSES THE CAR TO EITHER NOT START, OR STOP RUNNING. ONCE THE BCM FAILS, THE COMPUTER MUST BE RESTARTED TO START THE CAR- THIS MEANS SITTING IN THE CAR FOR 8-11 MINUTES WAITING FOR THE SECURITY LIGHT TO GO OFF; REGARDLESS OF WHETHER IT'S 110 DEGREES OUT, OR 10 BELOW. THE PROBLEM IS WIDELY REPORTED ON AUTO FORUMS, SO THERE IS NO WAY CHEVY DOESN'T KNOW ABOUT IT. THERE ARE EVEN COMPANIES WILLING TO BYPASS THE SECURITY SYSTEM (BY CUTTING A WIRE FROM THE BCM, AND ROUTING A WIRE FROM ANOTHER SOURCE WITH AN APPROPRIATE RESISTOR) TO ELIMINATE THE PROBLEM. A DEALER WILL REPLACE THE BCM, BUT THE REPLACEMENT IS THE SAME DESIGN AS THE ORIGINAL, AND IS JUST AS LIKELY TO FAIL (NOT TO MENTION RUNNING $500-$800). *TR

AIR BAG LIGHT HAS BEEN DIAGNOSTIC BY, AUTHORIZED CHEVY DEALER, AS NEEDING TO BE REPLACED. ESTIMATED COST OF THE PART $703.00 PLUS TAX AND SHIPPING. THIS IS A PART THAT SHOULD LAST THE LIFE OF THE VEHICLE ,ESPECIALLY AT THAT PRICE. I WAS TOLD, THERE IS RECALLS IN REFERENCE THE SAFETY AIR BAG SYSTEM FOR 2002 CHEVY IMPALA'S .WAS THIS PART INCLUDED IN THE RECALL ? IF NOT, THIS PART SHOULD BE, OR AT LEAST MADE AVAILABLE TO THE END CUSTOMER AT THE MANUFACTURERS COST. I AM A CONTINUES GENERAL MOTORS CUSTOMER SINCE 1987. THIS 2002 IMPALA HAS GIVEN ME ELECTRICAL PROBLEMS SINCE I PURCHASED IT. I AM AT THE POINT OF LOOKING AT DIFFERENT PRODUCT LINES. I AM VERY INTERESTED IN GM RESPONSE TO THIS . *TR

1999-2004 IMPALAS HAVE A PROBLEM, TRAC OFF, SERVICE TRACTION SYSTEM AND ABS LIGHTS GO ON. THIS DEACTIVATES THE ANTI-BRAKE SYSTEM AND CAN BE VERY DANGEROUS WHEN DRIVING ON A SLICK ROAD. ALSO WITHOUT TRACTION CONTROL YOUR CAR WILL NOT ACCELERATE, TURN OR BRAKE AND WILL SKID. WHAT HAPPENS IS GM USED CHEAP WIRING OR CUT TOO SHORT AND THESE WIRES CORRODE. THIS PROBLEM IS AN EASY FIX, GM IS AWARE OF THESE PROBLEMS BUT REFUSES TO DO ANYTHING ABOUT THEM. IT WOULD BE AN EASY FIX BUT THE ONLY THING ABOUT THAT THOUGH IS THAT YOU CANT JUST REPLACE THE WIRES, THE WIRES ARE SEALED IN THE HUB ASSEMBLY, SO YOU HAVE TO REPLACE THE ENTIRE HUB ASSEMBLY. ALSO THERE IS A PROBLEM WITH THE PASSLOCK FEATURE, PASSLOCK WAS CREATED TO PREVENT THIEVES FROM STEALING YOUR CAR, NOT TO PREVENT YOU FROM DRIVING IT.PASSLOCK CAN CAUSE THE VEHICLE TO LOSE POWER WHILE DRIVING ON THE HIGHWAY AND MAY STALL. THAT IN ITSELF IS A MAJOR PROBLEM. I SUGGEST YOU FORCE GM TO DO A RECALL BEFORE PEOPLE DIE BECAUSE OF NEGLIGENCE. AND IF THEY REFUSE TO COMPLY, JUST SLAP THEM WITH A MAJOR LAWSUIT. *TR

2002 CHEVY IMPALA LS ON MANY DIFFERENT OCCASIONS WILL NOT START. I HAVE BEEN RESEARCHING THE PROBLEM ONLINE SINCE I HAVE SENT MY CAR TO MY MECHANIC TWICE FOR THIS ISSUE, AND HE HAS NO IDEA HOW TO ADDRESS THE PROBLEM. I'VE FOUND HUNDREDS OF OTHER IMPALA OWNERS WHO HAVE HAD THE SAME THING HAPPEN TO THEM, AND MANY CANNOT UNDERSTAND WHY A RECALL HAS NEVER HAPPENED. ON THIS LINK, THERE ARE OVER 150 SIMILAR COMPLAINTS LISTED OF OVER 2002 IMPALA OWNERS. PLEASE MAKE GM HAVE A RECALL FOR THIS RECURRING PROBLEM THAT HAS ALSO BEEN A SAFETY ISSUE SINCE SOME IMPALA OWNERS HAVE BEEN STRANDED IN BAD WEATHER CONDITIONS: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2002/ELECTRICAL/PASSLOCK_PROBLEM_WONT_START_AND_SECURITY_LIGHT_IS_ON.SHTML PLEASE TAKE THE TIME TO LOOK INTO THIS ISSUE ON 2002 IMPALAS. THANK YOU FOR YOUR TIME. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNALS WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 69,000.

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. ON JULY 20, 2009, THE VEHICLE FAILED TO START. THE CONTACT HAD TO WAIT TEN MINUTES BEFORE THE VEHICLE WOULD RESTART. THE VEHICLE HAS NOT YET BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. SHE BELIEVES THAT THIS IS A SAFETY DEFECT DUE TO A FAULTY SECURITY SYSTEM. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.

MY 2002 CHEVY IMPALA DOES NOT START ON MANY OCCASIONS. THE ENGINE DOES NOT EVEN CRANK. AFTER TAKING MY CAR TO 2 REPAIR SHOPS THE PROBLEM HAS NOT BEEN FOUND AND BOTH PLACES HAVE NO IDEAS. I HAVE DONE MY OWN RESEARCH AND FOUND MANY PEOPLE ARE HAVING THE SAME PROBLEM. I AM A 23 YEAR OLD FEMALE AND FOUND MYSELF STUCK OVER AN HOUR FROM HOME EARLIER THIS WEEK WHEN MY CAR WOULD NOT START. HOW CAN I FIX IT OR IS THERE A RECALL THAT I AND ALL THE OTHERS DO NOT KNOW ABOUT? *TR

2002 CHEVY IMPALA 7 TIMES IN 3 YEARS I HAD SECURITY LIGHT ISSUES WITH THIS VEHICLE LEAVING ME STRANDED I HAD PAID TO HAVE THIS VEHICLE UNTIL I THROUGH A FIT IN DECEMBER OF 2007 GM HONORED IT BECAUSE THE PART THEY PUT IN WAS FAULTY. HERE IT IS A YEAR AND A HALF LATER AND I HAVE THE SAME SECURITY ISSUE THIS TIME IT COST ME 510 BUCKS AND SOME CHANGE. THE CAR HAS 50 THOUSAND MILES. I WILL NEVER BUY ANOTHER CHEVY PERIOD. SINCE I HAVE BEEN DOING MANY SEARCHES ON THIS ISSUE AND NOW SEE THAT I AM NOT THE ONLY ONE WITH THE SAME ISSUE. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD CONTINUOUSLY OVERHEAT AND THE COOLANT WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. IN VERY HIGH TEMPERATURES, THE VEHICLE WOULD HESITATE TO START AND WOULD OFTEN STALL. THE CONTACT BELIEVED THAT THERE WAS AN ISSUE WITH THE INTAKE MANIFOLD. THE MANUFACTURER STATED THAT THE EXHAUST MANIFOLD COULD POSSIBLY BE LEAKING WATER. THERE WERE NO RECALLS FOR THE FAILURE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 126,000.

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR DIMMED ONCE THE VEHICLE SPEED WAS REDUCED. THE WARNING INDICATOR REMAINED ILLUMINATED AFTER THE ENGINE WAS TURNED OFF FOR A SHORT PERIOD OF TIME. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS FOR THE SAME FAILURE, BUT THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 180,122 AND CURRENT MILEAGE WAS 180,652.

I HAVE A 2002 CHEVY IMPALA AND I HAVE BEEN HAVING PROBLEMS WITH MY BCM (BODY CONTROL MODULE). SOMETIMES WHEN I START IT UP IT WILL NOT LET ME START IT UP BECAUSE THAT SECURITY SYSTEM COMES ON. IT ALSO FAILED IN GENERAL YESTERDAY WHICH I FIGURED THIS OUT BECAUSE I HAD UNPLUGGED MY BCM AND RECONNECTED IT AND MY CAR STARTED UP JUST FINE. I WENT TO THE DEALERSHIP TO FIND OUT IF IT COULD POSSIBLY BE THAT BECAUSE I AM NOT GM CERTIFIED. BUT LIKE ANY OTHER PLACE THEY GAVE ME THE RUN AROUND AND TOLD ME IT CAN BE SOMETHING ELSE AND SOMETHING ELSE BUT I'M PRETTY SURE ITS THIS. I HAVE DONE MY RESEARCH ONLINE AND MOST PEOPLE HAVE PROBLEMS WITH THERE BCM, ONCE THEY CHANGE IT THE PROBLEMS GO AWAY. I BELIEVE GM SHOULD FIX THIS PROBLEM FOR FREE BECAUSE ITS SOMETHING THAT ONLY HAPPENS ON CHEVY'S. I KNOW THIS BECAUSE I OWNED A 2001 CHEVY MALIBU AND IT USED TO DO THE SAME THING. THIS ALSO HAS HAPPENED TO ME MORE THEN TEN TIMES IN THE PAST FOUR MONTHS AND ITS RIDICULOUS. NOW I GO TO SEE IF I CAN GET IT FIXED AND THEY ALSO TOLD ME THAT IF THEY PROGRAM IT AND ITS NOT THAT MY MONEY IS NOT REFUNDABLE AND I'M STUCK WITH A CAR THAT DOESN'T WORK AND I LOOSE OUT AROUND 300-400 DOLLARS. *TR

MY 02 CHEVY IMPALA HAS ISSUES WITH THE STARTING SYSTEM. I HAVE NO KNOW ELECTRICAL PROBLEMS WITH THIS CAR EXCEPT SOMETIMES IT WILL NOT START AND HOURS OF TRYING TO START THE CAR IT STARTS. I EVEN TRIED TO SHORT OUT MY STARTER AND THAT DIDN'T WORK. IT WAS IN THE MIDDLE OF THE SUMMER AND MY INFANT CHILD GOT VERY HOT WAITING ON ME TO START THE CAR. *LN

MY 2002 CHEVROLET IMPALA'S SECURITY LIGHT CAME ON AND ALL OF THE SUDDEN MY CAR STARTED LOSING POWER WHILE DRIVING. LIGHTS FLICKERED AND A STRANGE CLICKING NOISE OCCURRED. SOMETIMES VEHICLE WON'T START. *TR

SAFETY RECALL # 09047: OIL DRIP FROM 2002 IMPALA 3.8L ENGINE MAY CAUSE FIRE WHEN DEPOSITED ON EXHAUST MANIFOLD AND MAY SPREAD TO SPARK PLUG WIRE CHANNEL AND BEYOND. DATE OF DEFECT RECALL IS CONSPICUOUSLY MISSING BUT I RECEIVED THIS NOTICE THE WEEK OF JUNE 8, 2009, I CALLED DEALER ON JUNE 10, 2009. DEALER IS STATING THAT THEY ARE BACKED UP IN DOING THE REPAIR DUE TO LACK OF PARTS TO FIX THE PROBLEM. WE ARE DRIVING CARS THAT ARE JUST WAITING TO GO ON FIRE AND THIS IS NOT THE ONLY TIME THIS TYPE OF POTENTIAL FIRE PROBLEM HAS BEEN ADDRESSED ON THESE SPECIFIC ENGINES.*TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA.THE CONTACT ALSO OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE THE VEHICLE WAS BEING DRIVEN THE LIGHTS WENT OFF. THE CONTACT STATES HE TOLD HIS CHILDREN TO STOP THE VEHICLE AND TURN IT OFF AND AFTER SEVERAL ATTEMPTS THE LIGHTS CAME BACK ON. THE CONTACT STATES THE ISSUE HAS HAPPENED NUMEROUS TIMES. THE CONTACT HAD THE VEHICLES REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE.

2002 CHEVROLET IMPALA BLINKERS STOP WORKING INTERMITTENTLY. HAPPENS EVERY MONTH OR TWO AND LASTS ABOUT AN HOUR OR UNTIL THE FOUR-WAY FLASHER IS REPEATEDLY TURNED ON AND OFF. FIXED BY REPLACING THE HAZARD SWITCH IN THE STEERING COLUMN. THIS WAS DANGEROUS SINCE THE BLINKERS WOULD NOT WORK WHEN EXPECTED AND NECESSARY SUCH AS CHANGING LANES ON THE FREEWAY, OR WHEN MAKING A LEFT TURN AT A BUSY INTERSECTION. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE CONTACT REAR-ENDED THE PRECEDING VEHICLE. NONE OF THE AIR BAGS DEPLOYED IN HER VEHICLE. SHE BELIEVES THAT THE IMPACT WAS SEVERE ENOUGH THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE DRIVER SUSTAINED SEVERE BACK PAIN AND A HEADACHE. SHE WAS TRANSPORTED TO THE HOSPITAL AND RELEASED THREE HOURS LATER. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 122,000.

MY 3.8 IS UNDER RECALL BUT APPARENTLY DEALERSHIP CAN'T GET OIL LEAK REPAIR PARTS. THE LEAK IS ALL OVER THE STARTER NOW AND USUALLY IT DOESN'T WORK. I NEED TO GET THIS TAKEN CARE OF. CAN I GET A REFUND IF INDEPENDENT DOES THE WORK?

I PURCHASED A 2002 CHEVY IMPALA LS IN NOVEMBER OF 2008. THE SECURITY PASSLOCK SYSTEM BEGIN ACTING FAULTY IN MAY OF 2008,FAULTY AS IN THE CAR WON'T START IF IT'S TOO HOT OUTSIDE, WHEN U TURN THE IGNITION IN THE ON POSITION YOU HEAR SPARKS AND STATIC FROM THE WIRING WHEN THE SECURITY LIGHT IS ON. YOU HAVE TO BASICALLY PERFORM MAGIC TO GET THE CAR TO START. AND THE COULD TAKE UP TOO 4 HOURS OF SITTING WHEREVER YOU ARE. GM IS PRACTICALLY AWARE OF THIS VERY IRRITATING AND COSTLY PROBLEM AND SHOULD BE HELD LIABLE. *TR

LEAKING UPPER AND LOWER INTAKE MANIFOLD GASKETS,CAR OVERHEATING AND RUNNING POORLY.OCCURED AT 55,000 MILES AND AGAIN AT 110,000 MI.. GASKETS REPLACED FOR 900.00 EACH TIME,OLD GASKETS AERE AVAILABLE. *TR

2002 CHEVY IMPALA LOW COOLANT LIGHT COMING ON AS MANY OTHERS HAVE COMPLAINED OF AND THERE'S NO CHANGE OR VERY LITTLE CHANGE IN LEVEL OF THE ANTI-FREEZE. AS MANY OTHERS HAVE COMPLAINED OF THE INTAKE GASKETS ARE PLASTIC AND END UP LEAKING. THE 3.4 IS A COMMON PROBLEM IN GM PRODUCTS AND I SHOULD HAVE KNOWN BETTER NOT TO BUY 1. PLEASE MAKE THIS A RECALL. I DON'T HAVE $1000 TO FIX THIS CAR I ALREADY PAID $4400 FOR IT. *TR

I HAVE A 2002 IMPALA. THE PROBLEM IS WITH THE ELECTRICAL SYSTEM. SPECIFICALLY, THE SECURITY LIGHT COMES ON, THE DOOR LOCK FUSE BLOWS, CLICKING NOISES FROM THE PASSENGER SIDE FUSE PANEL, AND ON MULTIPLE OCCASIONS THE STARTER WILL NOT TURN WHEN THE KEY IS PLACED IN THE "START" POSITION. THIS ISSUE CAN EASILY BE FOUND ELSEWHERE ON THE INTERNET. WE HAVE HAD THIS CAR SINCE SEPT 2003. NO ISSUES UNTIL THE LAST 7 MONTHS. THE PROBLEM HAS BECOME MORE FREQUENT AND SOMETIMES DISCONNECTING AND RECONNECTING THE BATTERY SEVERAL TIMES FIXES THE PROBLEM. IT IS A VERY FRUSTRATING EXPERIENCE HAVING TO "REBOOT" THE BCM BY DISCONNECTING AND RECONNECTING THE BATTERY ALL OF THE TIME. MY CONCERN IS EVENTUALLY THE ELECTRICAL SYSTEM WILL COMPLETELY FAIL OR WORSE CAUSE AN ELECTRICAL FIRE. OTHERS WHO ARE DEALING WITH THE SAME ISSUE ARE SPENDING HUNDREDS OF DOLLARS IN PARTS REPLACEMENTS ONLY TO HAVE THE PROBLEM RETURN A COUPLE OF WEEKS LATER. THIS "SECURITY" PROBLEM HAS TO SOMEHOW QUALIFY AS A RECALL WITH CHEVROLET/GM. CURRENTLY, I AM STILL ABLE TO MANIPULATE THE ELECTRICAL SYSTEM IN ORDER TO GET THE CAR TO START. I'M REALLY NOT LOOKING FORWARD TO TAKING THE CAR TO THE DEALERSHIP AND BE CHARGED ENORMOUS FEES FOR PARTS AND LABOR KNOWING THAT THIS PROBLEM WILL RETURN LATER ON LIKE OTHERS HAVE EXPERIENCED. PLEASE FIND A WAY TO FORCE GM TO DO A RECALL ON THIS PROBLEM. *TR

HEAD LIGHTS WILL GO OUT WHEN USING THE DIMMER LEAVER. I HAVE REPLACE THE DIMMER SWITCH TWO TIMES ON MY 2002 CHEVY IMPALA. COST $450.00 EACH TIME. *TR

PASSLOCK SYSTEM FAILURE ON 2002 CHEVROLET IMPALA LS. MY WIFE BECAME STRANDED LATE AT NIGHT DUE TO THE PASSLOCK SYSTEM FAILURE, VEHICLE WOULD NOT START. IT TOOK ALMOST 30 MINUTES TO EVENTUALLY GET THE CAR TO START AND IT IS NOW HAPPENING MORE FREQUENTLY. AN INTERNET SEARCH TURNED OUT LITERALLY HUNDREDS OF COMPLAINTS ABOUT THE PROBLEM. *TR

THE CAR INTERMITTENTLY SHUTS OFF WHILE DRIVING. IT OCCURS FREQUENTLY. DEALERSHIP COULD NOT DIAGNOSE. *TR

I OWN A 2002 CHEVROLET IMPALA THAT HAS ONLY 38,000 MILES ON IT. IN THE LAST TEN DAYS THIS CAR HAS COST ME $1,100.00. THE MAJORITY OF THIS COST WAS BECAUSE OF THE PASSLOCK SYSTEM. I HAD NO CHOICE BUT TO GET THIS REPAIRED BECAUSE THE CAR COULD HAVE STOPPED RUNNING AT ANY TIME. IT APPEARS FROM WHAT I HAVE READ RECENTLY THAT THIS AUTO AND OTHERS LIKE IT SHOULD HAVE BEEN RECALLED LONG AGO BECAUSE OF THESE SECURITY SYSTEMS THAT SEEM TO GO OUT QUITE FREQUENTLY. I CANNOT GIVE AN ACCURATE INCIDENT DATE SINCE THIS HAS BEEN HAPPENING ON AND OFF FOR OVER TWO MONTHS - I HAVE FINALLY BEEN ABLE TO BORROW THE MONEY TO GET IT FIXED. *TR

PASSLOCK SENSOR ISSUES. SOMETIMES IT JUST WON'T START AND THEN I WAIT THE 8-10 MINUTES FOR IT TO RESET AND THEN IT WILL START. BEEN TOLD BY THE CHEVY DEALER THAT IT WILL BE ABOUT 800.00 TO FIX IT. I AM ALSO HAVING PROBLEMS WITH THE SENSOR IN THE ABS WHEELS GOING OUT. *TR

WE HAVE A 2002 CHEVY IMPALA. THE SECURITY LIGHT WILL COME ON WHILE DRIVING. WHEN YOU TURN THE CAR OFF. IT WILL NOT RESTART FOR ABOUT 10 TO 20 MINUTES. THIS USED TO HAPPEN OCCASIONALLY BUT NOW IT'S HAPPENING ATLEAST 3 TO 5 TIMES A MONTH. HAVE TAKEN IT IN FOR SERVICE BUT THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEY SAY IT HAS TO ACTUALLY BE DOING IT WHILE THEY ARE CHECKING IT. DEALERSHIP SAYS THEY HAVE NO IDEA WHY IT'S DOING THIS. THIS HAS BEEN OCCURRING NOW FOR THE LAST TWO YEARS SINCE WE BOUGHT THE CAR USED FROM THE CHEVY DEALERSHIP. *TR

CAR DOES NOT RELIABLY START. MY WIFE HAS BEEN STRANDED WITH OUR DAUGHTER WHILE WAITING FOR THE CAR TO START. GAS GAUGE DOES NOT WORK, TURN SIGNALS GO OUT WITHOUT WARNING. THERE IS NO WAY TO TELL WHEN OR WHERE THIS PROBLEM WILL OCCUR. AM FEARFUL OF MY WIFE BEING STRANDED IN A BAD AREA WHILE WAITING FOR THE CAR TO START. HAS BEEN HAPPENING FOR APPROX. 2 YRS. *TR

AS I WAS ATTEMPTING TO START MY VEHICLE THAT MORNING I HEARD A LOUD BOOM AND SAW SMOKE COMING FROM UNDER THE HOOD. WHEN THE HOOD WAS RAISED, THE ENGINE WAS IN FLAMES. WE HAD TO CALL THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. *TR

2002 CHEVY IMPALA 3.8L PURCHASED USED IN DEC. 2004 W/ 65,000 MILES. WHERE TO BEGIN... FLOODING IN FLOORBOARDS DUE TO CLOG UNDERNEATH WINDSHIELD, THREE SETS OF ROTORS/BRAKES, CLUNKY NOISE IN STEERING SHAFT (REPLACED TWICE BY DEALERSHIP) STILL HAVING SAME PROBLEM, CATALYTIC CONVERTER REPLACED AFTER DEALERSHIP TRIED TO CHARGE ME NEARLY $1000 TO REPLACE; COVERED BY GM AS HARRY GREEN CHEVROLET WAS 'UNAWARE' OF REPLACEMENT POLICY?!? NEW STRUTS, NUMEROUS ALIGNMENTS/BALANCES B/C VEHICLE STILL SHAKES AND SHIMMYS AT 60-65 MPH; MUST DRIVE ABOUT 75-80 MPH JUST TO KEEP THIS TO A MINIMUM! BCM REPLACED TWICE BY DEALER, SECURITY ISSUES WON'T ALLOW CAR TO START FOR 15 MINS. EACH TIME, WHICH IS VERY INCONVENIENT. SOOO MANY PROBLEMS AND COMPLAINTS WITH THESE 'QUALITY' GM VEHICLES, AND YET THEY DO NOTHING TO RESOLVE THEM, EXCEPT HOLD OUT THEIR HANDS WANTING MORE $$$ FROM AMERICAN TAXPAYERS TO KEEP ON MAKING JUNK! AND NOW THE NEWEST OF A LONG LINE OF RECALLS/PROBLEMS IS THAT THERE IS A FIRE HAZARD FOR LEAKING OIL ON THE MANIFOLD! ALL OF THESE VEHICLES NEED TO BE RECALLED DUE TO THE NUMEROUS SAFETY CONCERNS AND CONSUMERS ARE SICK AND TIRED OF GENERAL MOTORS OBVIOUS DISREGARD FOR SAFETY AND RELIABILITY! *TR

I HAVE A SAFETY CONCERN INVOLVING UNRESOLVEABLE ISSUES WITH A 2002 IMPALA LS. DUE TO PASSLOCK, MY CAR WILL RANDOMLY NOT START, THINKING THAT I (THE OWNER) AM TRYING TO STEAL THE CAR. THIS IS A SAFETY ISSUE BEING THAT I AM A YOUNG, UNMARRIED WOMAN, WHO HAS TO DRIVE IN AND THROUGH ROUGH NEIGHBORHOODS TO GET TO WORK AND SCHOOL. THIS ISSUE COULD LEAVE ME AND OTHERS STRANDED AT LOCATION. AND WHO KNOWS WHAT COULD HAPPEN FROM THERE, VARYING FROM MURDER TO ASSAULT, ETC. AND IF YOU KNOW FLINT, SAGINAW, AND DETROIT MICHIGAN, THIS IS A HUGE ISSUE. THE CAR HAS BEEN EVALUATED BY THREE DIFFERENT MECHANICS, TWO DEALERSHIPS, AND THERE IS NO SOLUTION. ASIDE FROM THAT ISSUE, THE CAR'S TRACTION CONTROL TURNS ON AT RANDOM, THE ABS BRAKES TURN ON, ALMOST CAUSING ACCIDENTS. THIS IS ANOTHER ISSUE THAT CAN'T BE RESOLVED BY ANY OF THE MECHANICS I'VE TALKED TO. THIS IS COSTING TONS OF MONEY AND GM HAS NO SOLUTION. GM NEEDS TO ISSUE A RECALL AND HAVE THESE ISSUES FIXED. *TR

I WAS DRIVING MY CAR AND ALL OF A SUDDEN I LOST ACCELERATION. MY CAR FELT LIKE IT DIDN'T HAVE ANY POWER. SO WHEN I PRESS ON THE GAS, I HAVE TO HAVE THE PEDAL ALMOST TO THE FLOOR TO GET MY CAR TO GO. MY HUSBAND IS A MECHANIC AND HE CHECKED OUT THE FUEL PUMP AND FUEL FILTER AND HOOKED THE CAR TO THE COMPUTER AT WORK TO FIND OUT WHAT THE PROBLEM COULD BE AND NOTHING CAME BACK. SO WE GOT ONLINE AND STARTED LOOKING UP DEFECTS IN IMPALA'S AND FOR THE 2002 IMPALA, THEY HAVE HAD TO REPLACE THE CATALYTIC CONVERTERS BECAUSE OF THEM BEING DEFECTIVE. MY CAR HAS 96,000 MILES ON IT SO ACCORDING TO THE INTERNET INFORMATION I HAVE GATHERED, MY CAR SHOULD BE FIXED FOR FREE AT A CHEVY DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING AT NIGHT APPROXIMATELY 65 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING; THEREFORE, THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS AND CONTINUED TO DRIVE. THE VEHICLE WAS PREVIOUSLY REPAIRED TWICE IN 2009 FOR THE SIMILAR FAILURE WHERE THE DIMMER SWITCH ASSEMBLY WAS REPLACED EACH TIME. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 77,936.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT AN IMPACT OR CRASH OCCURRING. THE CONTACT WAS SLIGHTLY INJURED DURING THE DEPLOYMENT. THE INSURANCE COMPANY TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED BY A GM ENGINEER. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED AND THE VEHICLE IS WAITING TO BE REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT A FIELD TECHNICIAN WOULD COME OUT TO INSPECT THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 77,000.

THIS IS A PASS-LOCK PROBLEM. RANDOMLY THE PASS-LOCK SYSTEM ON THE 2002 CHEVY IMPALA I OWN WILL NOT ALLOW THE CAR TO START. I WAIT 15 MINUTES AND THE CAR STARTS. MY UNDERSTANDING IS THAT THIS IS A COMMON PROBLEM WITH THE CHEVY IMPALA AND IT CAUSES ME LOTS OF PROBLEMS. I AM LATE FOR WORK, LATE PICKING UP PEOPLE, SOMETIMES IT HAPPENS WHEN I RUN ERRANDS SO I HAVE TO SIT IN THE PARKING LOT AND WAIT FOR IT TO RESET. A HUGE WASTE OF MY TIME. THE REASON WHY I AM WRITING TODAY IS THAT IT JUST HAPPENED THIS MORNING AND I HAVE FINALLY REACHED THE END OF MY ROPE. *TR

TL*THE CONTACT OWNED A 2002 CHEVROLET IMPALA. ON MARCH 10, 2009, THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. A POLICE REPORT WAS FILED. GM ADVISED THE CONTACT TO CALL HIS INSURANCE COMPANY BECAUSE THE MANUFACTURER WOULD NOT BE RESPONSIBLE FOR THE DAMAGES. RECENTLY, THE CONTACT RECEIVED A RECALL NOTICE FOR GM RECALL NUMBER 90047, WHICH STATED THAT THE VEHICLE COULD CATCH FIRE. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 140,000.

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ANTI-THEFT DEVICE PREVENTS THE VEHICLE FROM STARTING. THE DEVICE DRAINS THE BATTERY, MAKES THE INTERIOR LIGHTING FLICKER, AND DISABLES THE RADIO. IN ADDITION, THE RELAYS IN THE VEHICLE CLICK ON AND OFF AS SOON AS THE KEY IS PLACED IN THE IGNITION. THE CONTACT HAS NOT YET TAKEN THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 117,000.

HAVING PROBLEMS WITH PASSLOCK SECURITY SYSTEM IT HAS LOCKED AND WILL NOT LET ME START MY CAR. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHEN THE VEHICLE IS TRAVELING OR ACCELERATING FROM A STOP, THE VEHICLE JERKS. THE JERKING STOPS WHEN THE ACCELERATOR PEDAL IS RELEASED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THEY FOUND NO FAILURES. A MECHANIC STATED THAT THERE WAS A LOW FUEL SURGE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE DEALER STATED THAT THE DIAGNOSTIC WOULD COST $90 AND THERE WERE NO RECALLS AVAILABLE. THE FAILURE MILEAGE WAS 47,000 AND CURRENT MILEAGE WAS 58,000. UPDATED 062909 *BF UPDATED 07/01/09.*JB

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 75 MPH, THE CONTACT NOTICED THAT HER HEAD LAMPS DIMMED PERIODICALLY. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE HEAD LIGHT MODULAR FAILED AND COULD BE REPAIRED AT THE COST OF $500. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WERE NO RECALLS. THE FAILURE OCCURRED WITHOUT WARNING AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 57,200 AND CURRENT MILEAGE WAS 57,500.

TRIED TO START MY CAR AND I THOUGHT SOMEONE WAS AFTER ME. WHEN I GOT IN THE CAR TO START IT, IT WOULDN'T START. LUCKILY NO ONE WAS THERE. MECHANIC SAID THAT THE TUMBLER IN THE KEY SYSTEM IS BAD AND THAT THIS IS A VERY COMMON PROBLEM FOR IMPALAS. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN SHE TURNS THE IGNITION, IT DOES NOT RECOGNIZE THE KEY. SHE HAS TO WAIT 10-15 MINUTES TO TURN THE IGNITION AGAIN BEFORE THE VEHICLE STARTS NORMALLY. THE FAILURE HAS BEEN OCCURRING FOR APPROXIMATELY SEVEN MONTHS. IN ADDITION, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTS FLICKER WHILE THE VEHICLE IS IN MOTION. THE SECURITY LIGHT ALSO ILLUMINATES IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE RELAY SWITCHES RUN THROUGH THE FUEL PUMP. TWO NEW RELAY SWITCHES WERE INSTALLED AT THE CONTACT'S EXPENSE. THE DEALER STATED THAT THERE WERE NOT ENOUGH COMPLAINTS TO ISSUE A RECALL FOR THIS ISSUE. THE FAILURE MILEAGE WAS 115,000 AND CURRENT MILEAGE WAS 126,651.

TURN SIGNAL TURNS OFF INTERMITTENTLY. WORK FINE MOST OF THE TIME. I WENT AS FAR AS REPLACING ALL BULBS AS WELL AS THE FUSE. STARTS WORKING A COUPLE OF MONTHS THEN STARTS FAILING AGAIN. SEEMS TO BE AN ELECTRICAL PROBLEM. I'VE LEARNED ON THE INTERNET THAT THIS IS A COMMON PROBLEM. *TR

2001-2002 CHEVY IMPALA HEADLIGHTS STOP WORKING WHEN CHANGING FROM LOW BEAM TO HIGH BEAM AT ANY TIME ALSO BURNING WIRE SMELL ON GOING PROBLEM WITH GM NEEDS TO BE RECALLED GM WANTS $700 TO FIX . *TR

2002 CHEVY IMPALA - DID FINE THE FIRST YEAR OR SO. ENGINE LIGHT STARTED COMING ON. LONG STORY SHORT - BEEN HAVING TO MAKE SURE THERE'S ALWAYS ANTIFREEZE FOR YEARS NOW AND HOPING AND PRAYING I DON'T END UP ON THE SIDE OF THE ROAD. NOW I'M NOTICING HAVING TO ADD 1/2 TO 3/4 GALLON OF ANTIFREEZE EVERYDAY. TEMP LIGHT GOES OFF AND ON. ENGINE LIGHT WENT OFF WHICH WORRIES ME MORE THAN WHEN IT'S ON. NOW NOTICING ANTIFREEZE BURNING AFTER I HAVE DROVE IT A LITTLE WHILE. LEAVES ME A LITTLE PUDDLE NOW EACH NIGHT. SEEMS TO LOSE ANTIFREEZE MORE IN THE WINTER WHILE RUNNING THE HEATER THAN IT DOES IN THE SUMMER. TIRED OF STRESSING ABOUT THE POS!!!!!!!!! *TR