NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2019 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
OIL COOLER LINES FAILED AT THE CRIMP OF THE RUBBER TO METAL LINE. AT 43,000 MI, NOT COVERED UNDER WARRANTY. PURCHASED LINES AND HAD THEM REPLACED. FOUND OIL SPOTS ON THE DRIVEWAY AND INVESTIGATED. BECAUSE OF THE OTHERS MISFORTUNE AND LOSING ENGINES DUE TO THIS, I DID NOT START THE VEHICLE.
ON THE DASH DISPLAY WHEN SHUTTING THE VEHICLE DOWN STATES "SHIFT TO PARK" AND WILL NOT POWER DOWN UNLESS YOU CONSTATNTLY MOVE THE VEHICLE BACKWARDS AND FORWARD MULTIPLE TIMES BEFORE IT POWERS DOWN. THIS WAS REPLICATED AT THE DEALER AND THE SHIFT ASSY WAS REPLACED UNDER WARRANTY IN 1/21 BUT NOW 3/22 IT IS DOING THE SAME THING AGAIN. DEALER CONTACTED SAYS OUT OF WARRANTY CONTACTED GM CUSTOMER SERVICE CASE # 9-7518724528 AND WAITING ON GM'S POSITION AT THIS POINT THIS IS A PROBLEM WITH MANY GM PRODUCTS PER THE INTERNET AND IF IT IS NOT SHIFTING TO PARK BECOMES A SAFETY ISSUE GM HAS SERVICE BULLETINS LISTED ON ALLDATA BUT NO RECALLS AT THIS TIME
THE BREAKS WHEN STOPPING AT A STOP SIGNE WENT ALMOST TO THE FLOOR AND ALMOST DIDN'T STOP ONCE STOPPED THE PEDAL STARTED PUSHING BACK AGAINST MY FOOT TILL THEY RETURN TO THE TOP OF THE PEDAL THEN THE TRUCK STARTED CREEPING FORWARD WHEN PUSHING BACK ON THE BREAKS THE PEDAL WAS VERY STIFF VERY HARD TO GET TRUCK TO STOP THEN PEDAL SLOWLY LEAKS DOWN TO THE FLOOR AT THIS POINT THE TRUCK DASH WILL BEEP AND A MESSAGE SAYING SERVICE BREAK ASSIST WILL APPEAR THIS PROBLEM IS HAPPENING EVERY TIME I TRY TO STOP
WHEN BACKING UP THE TRUCK AT NIGHT THE CENTER SCREEN GETS SO BRIGHT THAT YOU CANNOT SEE ANYTHING FROM THE REARVIEW MIRROR OR SIDE MIRRORS THE BACKUP CAMERA ITSELF IS A VERY POOR QUALITY CAMERA AT NIGHT AND THERE IS NO OPTION TO DIM THE BRIGHTNESS OF THE SCREEN OR TURN OFF THE CAMERA SO I CAN SEE AT THE REARVIEW MIRROR INSTEAD.
When shifting from reverse to drive the transmission makes a hard slamming sound. It also shutters when driving 70 mph. The dealer told me it’s normal.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 5 MPH, the contact heard an abnormal noise and the vehicle was hesitant to accelerate. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The mechanic was not able to diagnose the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was unknown.
THE ELECTRONIC BRAKE SYSTEM FAILED AND THREE ERROR MESSAGES APPEARED ON THE DASHBOARD. THIS OCCURRED AS I WAS PULLING IN MY DRIVEWAY WHILE STILL IN MOTION. THESE ERRORS HAVE ALSO HAPPENED PREVIOUSLY, IN DECEMBER 2019 AND JUNE 2020. BOTH PREVIOUS TIMES THE MALFUNCTIONS WERE FIXED BY THE DEALER. THIS ISSUE CAUSES THE POWER BRAKE SYSTEM TO NOT FUNCTION AND MAKES IT VERY DIFFICULT TO STOP THE TRUCK.
A COLD START ON MORNING VEHICLE HESITATES FROM REVERSE TO DRIVE AND SEARCHES FOR THE GEAR. SOMETIMES IT SLAMS INTO GEAR AND FEELS LIKE SOMEONE REAR ENDED ME. UNDER A YEAR OLD BEEN IN SHOP 5 TIMES. I WAS TOLD TO USE MY BRAKE PEDAL WHEN I CHANGE GEARS. TRUCK IS UNSAFE AND WILL CAUSE A CRASH
REAR VIEW CAMERA ON MY 2019 SILVERADO WT GOES IN AND OUT WHEN IN REVERSE. IT PUTS SEVERAL LINES WHICH CREATING A FUZZY VIEW ON THE SCREEN. THE PICTURE ON THE SCREEN PREVENTS A CLEAR PICTURE OF WHAT'S GOING ON. WHEN THE BREAKS ARE APPLIED THE IMAGE CLEARS UP AND ONCE THE BREAKS ARE RELEASE THE FUZZY IMAGE RETURNS.ACCORDING TO THE DEALERSHIP GM IS WORKING TO FIX THE PROBLEM BUT HAS NOT COME UP WITH A SOLUTION. AFTER READING SEVERAL FORUMS SEVERAL OTHER CUSTOMERS ARE EXPERIENCING THE SAME ISSUE. MY KIDS DRIVE THE VEHICLE AND THIS IS MAJOR CONCERN
Rear window on this truck is leaking. Causing black mold on the under the rear seats and carpet. Rear inside body panel has moisture and rear modules are starting to corrode. Did service a few years ago to fix leak at GM dealership, they said they removed the rear window and install new sealant; issue was not resolved.
I BOUGHT A 2019 CHEVROLET SILVERADO 1500HD USED AND EVERY SINCE I'VE HAD IT, IT HAS A VIBRATION AT HIGHWAY SPEEDS. I'VE HAD IT BACK TO CHENOWETH FORD WHERE I BOUGHT IT TWICE NOW AND THEY SENT ME TO HARRY GREEN CHEVROLET DEALER AND NO ONE HAS A CLUE WHAT IS CAUSING IT. I HAVE BEEN RESEARCHING THIS YEAR, MAKE AND MODEL VEHICLE AND HAVE FOUND ALOT OF PEOPLE WITH THIS SAME ISSUE THAT THEY ARE CALLING THE "CHEVY SHAKE" WHICH APPEARS TO HAVE BEEN GOING ON SINCE 2014 THROUGH 2020. I EVEN FOUND A CLASS ACTION LAWSUIT ON THIS ISSUE. THE TRUCK HAS 36,000 MILES ON IT AND I WOULD SAY THIS IS THE REASON THE PREVIOUS OWNER TRADED IT OFF. I WAS GIVEN A RENTAL CAR ONCE WHEN I TOOK IT IN FOR REPAIR BECAUSE THEY HAD IT UNTIL THE NEXT DAY. WHICH WHEN I PICKED IT UP THEY SAID THAT THE VIBRATION WAS 90 PERCENT GONE BUT THEY COULDN'T GET IT TO GO AWAY COMPLETELY AND THAT THEY HAD 3 DIFFERENT MECHANICS WORKING ON IT.
I WAS DRIVING UP A HILL AT APPROX. 5 MILES AN HOUR, WITH COWORKER IN VEHICLE. THE TRANSMISSION COULD NOT FIND A GEAR AND THE VEHICLE LOST MOMENTUM AND ROLLED BACKWARDS DOWN THE HILL. I HAD TO SLAM ON MY BREAKS BEFORE I HIT ANOTHER VEHICLE. WE WERE AT KAISER HOSPITAL ASSISTING WITH THE COOLING TOWERS OF THE HOSPITAL. I HAD TO TURN THE VEHICLE OFF AND THEN ON, AND SLOW MAKE MY WAY TO THE PARKING AREA. MY COWORKER WAS EXTREMELY WORRIED AND FELT THE VEHICLE WAS UNSAFE, AS DID I. THIS PROBLEM HAS HAPPENED SEVERAL TIMES.
8 SPEED TRANSMISSION. THERE ARE TIMES SLIPS BETWEEN GEARS OR SURGES AHEAD WHEN IT SHIFTS UP. NOTIFIED DEALER 4 TIMES BUT THEY SAY ITS NORMAL THAT IT IS JUST HOW THE 8SPEED TRANSMISSION ACTS; IT IS NOT NORMAL. WHEN IT SLIPS THERE IS CONCERN OF NOT GETTING OUT OF THE WAY OF ONCOMING TRAFFIC. WHEN IT SURGES FORWARD IT THROWS MY HEAD AGAINST HEAD REST.
WHILE DRIVING TO WORK AT 75MPH MY OIL PRESSURE WENT TO 0 ON THE GAUGE AND THE INSTRUMENTATION PANEL LIT UP SAYING 'NO OIL PRESSURE TURN OFF VEHICLE' I PULLED OVER IN A TIMELY MANNER. I EXITED THE TRUCK TO FIND OIL LEAKING FROM MULTIPLE AREAS UNDER THE TRUCK. I HAD MY TRUCK TOWED TO TERRY MARXEN DEALERSHIP IN FLAGSTAFF AZ AND THE ADVISOR TOLD ME IT WAS A OIL COOLER LINE THAT HAD FAILED. CURRENTLY THERE IS AN OPEN RECALL #N192220080 FOR THIS IN CANADA AND THE STATE OF ALASKA ONLY BUT IT SEEMS OTHER VEHICLES ARE BEING AFFECTED HERE IN THE LOWER 48. THIS SEEMS TO BE A SAFETY ISSUE AS THE ENGINE CAN STALL OR LOCK UP AT VARIOUS SPEEDS CAUSING UNCERTAINTIES.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while operating the vehicle, the transmission malfunctioned, causing the vehicle to shudder and vibrate abnormally while changing gear. Additionally, after shifting to the drive(D), the vehicle occasionally lunged forward. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 30,000.
Brake sensor went off,lights stayed on inside cab,radio screen and lights inside went out,tailgate went down while being driven and tools etc were lost. Radio came on and changed channels non stop for almost an hour even after shutting vehicle off 4 timea. After 8 hrs it was back to normal.
BRAKE INTERMITTENTLY PRESSES TO FLOOR WHEN APPLIED UNABLE TO STOP. HAPPENS ON MULTIPLE OCCASIONS. MUST BOTTOM OUT BRAKE PEDAL TO FLOORBOARD FOR BRAKES TO EVEN START TO APPLY AND NEVER FULLY APPLY TO STOP VEHICLE. INCREASES STOPPING DISTANCE 10 FOLD! NO LIGHTS COME ON AND ALL EQUIPMENT LOOKS TO BE IN WORKING ORDER AND NO DAMAGE. THE TRUCK IS RELATIVELY NEW
AFTER NOTICING OIL LEAKING FROM MY VEHICLE, WHEN PARKED, I RESEARCHED ON THE INTERNET FOR POTENTIAL PROBLEMS. I INSPECTED THE UNDERSIDE OF THE TRUCK. OIL WAS COVERING THE SKID PLATE, ALL THE WAY TO THE BACK OF THE TRANSMISSION PAN. WHEN I PLACED THE TRUCK ON RAMPS THE OIL THAT HAD POOLED ON THE SKID PLATE RAN OUT. THESE TRUCKS HAVE A KNOWN ISSUE OF LEAKING OR RUPTURING OIL COOLER LINES. GENERAL MOTORS HAS CHOSEN TO IGNORE THE PROBLEM. THE NHTSA HAS ISSUED A RECALL FOR VEHICLES ONLY IN ALASKA AND CANADA, WHEN THE PROBLEM OCCURS EVERYWHERE. HERE IS THE RECALL ID: N192220080 ENGINE OIL COOLER LINES DETACHING FROM CRIMP ' CANADA AND STATE OF ALASKA ONLY COPYRIGHT 2019 GENERAL MOTORS. ALL RIGHTS RESERVED. PAGE 1 OF 3 RELEASE DATE: DECEMBER 2019 REVISION: 00 HERE ARE THE IDS OF COMPLAINTS THAT MATCH THE DESCRIPTION OF THE PROBLEM ON THE NHTSA WEBSITE: NHTSA ID NUMBER: 11343141 NHTSA ID NUMBER: 11298622 NHTSA ID NUMBER: 11297163 ALSO, A SIMPLE INTERNET SEARCH REVEALED DOZENS OF CASES. I TO DETERMINE THE PROBLEM WITHOUT EVER REMOVING THE SKID PLATE OR LOOKING UNDER THE VEHICLE.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 10 MPH, the rear wheels inadvertently locked. There were no warning lights illuminated. The contact stated he veered to the side of the road, shifted into park, and turned off the vehicle. The contact was able to restart the vehicle but waited about four hours for the wheels to unlock. The vehicle was taken to the dealer who informed the contact that they were unable to diagnose the vehicle. The contact stated the failure had been reoccurring while driving. The contact became aware of an unknown customer satisfaction program for the failure. The vehicle was taken back to the dealer who informed the contact that he would be responsible for the cost of the repair because the vehicle was out of warranty. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 12,000.
STEERING WHEEL BECAME STUCK IN A LEFT TURN AROUND 70MPH, CAUSING THE TRUCK TO GO FROM THE RIGHT LANE, ACROSS THE LEFT LAND AND INTO THE MEDIAN. THE DEALER IS CURRENTLY INVESTIGATING THE ISSUE. I WAS GIVEN A VEHICLE THAT HAS LANE KEEPING ASSISTANCE AND NOTICED THE STEERING WHEEL FUNCTION WITH THAT FEATURE IS SIMILAR TO WHAT I FELT IN MY TRUCK, EXCEPT, MY TRUCK DOES NOT HAVE THAT FEATURE.
WHEN DECELERATING AND BRAKING NEAR A COMPLETE STOP (TRAVELING IN 5-40 MPH TRAFFIC W/ LIGHTS) THE TRANSMISSION IMMEDIATELY DOWNSHIFTS HARD (2 TO 1) AND JERKS THE CAR FORWARD GETTING POTENTIALLY CLOSE TO OTHER VEHICLES ON THE ROAD.
I KEEP GETTING A BRAKE SYSTEM FAILURE 43MPH TOP SPEED MESSAGE I HAVE TAKEN MY TRUCK IN MULTIPLE TIMES TO GET FIXED AND WE CAN'T FIND THE ROOT OF THE PROBLEM. THIS ERROR MESSAGE HAPPENS ONCE YOU START THE VEHICLE AND THE BRAKES DON'T WORK.
FROM A COMPLETE STOP OR CHANGING FROM REVERSE TO DRIVE, THE TRUCK HESITATES THEN JERKS INTO DRIVE.
WHEN I HIT THE BRAKES WHILE MOVING IN REVERSE, MY BACKUP CAMERA GLITCHES OR GIVES AN ERROR TO SERVICE. THIS COULD PREVENT ME FROM SEEING SOMETHING BEHIND ME WHILE BACKING UP. THIS HAS BEEN A PROBLEM SINCE PURCHASING. CHEVY DEALER LOOKED AT IT BUT WAS UNABLE TO FIX.
HAD MY TRUCK PARKED FOR 5 HOURS AT MY GRANDPARENTS WENT TO LEAVE AND HAD NO POWER STEERING AND THE SERVICE POWER STEERING MESSAGE CAME ON THE DASH WHEN I STARTED IT IN THE DRIVEWAY. I CHECKED THE POWER STEERING FLUID AND IT WAS FULL. SO I TURNED THE TRUCK OFF AND LET IT SIT FOR A FEW MINUTES AND STARTED IT BACK UP AGAIN AND POWER STEERING WAS STILL OUT. I TURNED THE TRUCK OFF AGAIN AND LET IT SIT FOR A FEW MINUTES STARTED IT BACK UP AND THE POWER STEERING WAS STILL OUT BUT I WAS ABLE TO STEER EASIER THAN BEFORE SO I DROVE HOME. ALSO AT THE SAME TIME THE SERVICE ESC MESSAGE CAME ON ALONG WITH THE LIGHT ON THE DASH. THE SECOND TIME RESTARTING THE TRUCK THE SERVICE ESC MESSAGE AND LIGHT WENT AWAY. THE RECALL THAT WAS TO FIX THIS ISSUE HAD ALREADY BEEN COMPLETED ON MY TRUCK. I HAVE BEEN HAVING TRANSMISSION ISSUES AS WELL WHERE THE TRUCK WILL JERK INTO SECOND GEAR AND WHEN SLOWING DOWN FROM 2ND TO FIRST IT WILL JERK AGAIN. TOOK IT TO THE DEALERSHIP AND THEY SAID THERE WAS NO BULLETINS ON THIS AND NOTHING THEY CAN DO. I ASKED THE SERVICE GUY THEN WHY DOES THE TRANSMISSION SHIFT ROUGH IF THERE IS NOTHING WRONG? I QUOTE "THE NEW TRANSMISSIONS IN THESE TRUCKS ARE SUPPOSED TO SHIFT THAT WAY".
MY 2019 SILVERADO IS LESS THAN A YEAR OLD AND HAS 8,000 MILES. I WAS BACKING INTO MY DRIVEWAY WHEN IT JUST SHUT OFF. EVERYTHING ON THE DASH WAS VISIBLE AS IF THE ENGINE WAS STILL RUNNING. I TRIED TO START THE TRUCK AGAIN AND IT WOULD SOUND LIKE IT WAS TRYING TO START BUT THE ENGINE WOULD NEVER START. THE SERVICE ESC CAN ON AND LOW POWER TO THE ENGINE. MY TRUCK SAT HALFWAY IN THE START WHILE WAITING FOR A TOW TRUCK TO COME GET THE TRUCK.
STARTED TRUCK AND IMMEDIATELY TRACTION CONTROL, MALFUNCTION INDICATOR LAMP, AND BRAKE LIGHT APPEARED ON DASH. MESSAGES ALSO APPEARED SAYING THE VEHICLE WILL NOT EXCEED 43 MPH, AND THAT THE BRAKE SYSTEM HAD FAILED. AVOIDED EXPRESSWAY GOING HOME, AND WAS NOT ABLE TO EXCEED 43 MPH. NEXT DAY CHEVROLET ROADSIDE ASSISTANCE TOWED TRUCK TO RIVERSIDE CHEVROLET, WETUMPKA, AL. SERVICE REP SAID MASTER CYLINDER "CAME APART" AND NOTHING LIKE THIS WAS SEEN BEFORE (THEY SELL AND SERVICE A LOT OF TRUCKS). MASTER CYLINDER REPLACED. DROVE TRUCK HOME ABOUT 25 MILES AND BRAKES WORKED FINE. WILL UPDATE IF PROBLEM HAPPENS AGAIN.
The transmission will sometimes hesitate/lag for a few seconds when shifting from 1st gear to 2nd gear. This seems to occur only cold starts where the vehicle has sat for a long period, such as overnight. On the most recent occurrence, I was stopped at a stop sign on my road and began to turn left (northbound) on to the busy highway. While turning from the stop sign on to the highway, the vehicle vehicle hesitated mid-shift and I lost acceleration. After a few seconds, a loud clunk was then heard, the truck jerked - throwing me forward, and acceleration was restored. This delay resulted in a near-miss collision as there was an approaching vehicle headed southbound and I was stuck in their lane since my vehicle was not accelerating. Issue reported to Heartland Chevrolet (501 Rte 291, Liberty, MO 64068) to document and investigate the issue. Vehicle taken to dealer next day. After 3 days of service, the dealer service team could not reproduce the issue and escalated to regional GM engineer (Service Manager called him directly.). Engineer stated that hesitation is normal. Still an on-going issue; work around has been to let the vehicle idle longer before driving on a cold start. Sometimes you can "feel" the hesitation and know when to let off the gas pedal few a few seconds until the shift in to 2nd to avoid the vehicle throwing you forward, being able to have better "control" of the hesitation issue.
THE DISPLAY FOR THE BACK UP CAMERA AT NIGHT IS TOO BRIGHT AND I CAN'T DIM IT. I CAN'T SEE OUT MY MIRRORS TO BACK UP IT'S SO BRIGHT. IT'S A HAZARD TO DRIVE.
PULLED OUT OF A CONSTRUCTION SITE AFTER A WORK DAY AND THE WHEELS ON MY TRUCK LOCKED UP RIGHT IN THE MIDDLE OF THE ROAD. IF I WAS PULLING INTO A HIGHWAY, I WOULD NOT BE WRITING THIS RIGHT NOW. THE TRUCK WAS IDLING FOR ABOUT 2 HOURS BEFORE I PULLED OUT INTO TRAFFIC. THE WAY THE WHEELS STOPPED, IT FELT LIKE THE PARKING BRAKE IS ENGAGING WHEN I DRIVE. MAYBE THIS IS SOME KIND OF LIMP MODE TO PREVENT DAMAGE. IF THAT IS THE CASE, IT IS A VERY DANGEROUS FAIL-SAFE TO IMPLEMENT ON A VEHICLE THAT PEOPLE DEPEND ON FOR WORK. I DO NOT THINK IT IS A COINCIDENCE THAT THIS IS THE FIRST SILVERADO MODEL WITH AN ELECTRONIC PARKING BRAKE. OH YAH, AND THIS JUST COINCIDENTALLY HAPPENED 1000 MILES AFTER MY BUMPER-TO-BUMPER WARRANTY EXPIRED. ALSO, GM CUSTOMER SERVICE IS JUST A CALL CENTER IN INDIA. DON'T BOTHER CALLING THEM.
PURCHASED VEHICLE LAST OCTOBER. MILEAGE INDICATES 8857 MILES, AND BRAKE INDICATION SAYS 97% BRAKE LIFE LEFT. IT WAS LESS THAN THAT A FEW MONTHS AFTER OWNING IT, THEN WENT TO 97% AND HAS STAYED THERE. DEALER SAYS BRAKE PADS A FINE. YES, NO DOUBT BUT THERE IS NO WAY 97% CAN BE LEFT. TRANSMISSION AT TIMES HARMERS INTO GEAR WHEN SHIFTING FROM FIRST TO SECOND GEAR. DOCUMENT ID 4605342 STATES FIRST SHIFT OF THE DAY MAYBE HARSH. IT'S NOT JUST THE FIRST SHIFT OF THE DAY THAT IT HAPPENS. THERE ARE TIMES SHIFTING BETWEEN FIRST AND SECOND GEAR THE VEHICLE BRIEFLY SLOWS THEN HAMMERS INTO SECOND GEAR THAT JOLTS YOU IN YOUR SEAT, ENOUGH YOU SHAKE IN YOUR SEAT. THE MOST RECENT TIME IT HAPPENED I WAS MOVING IN A PAVED PARKING LOT.
THE TRUCK HAS HAD THE BATTERY DIE A FEW TIMES OVER THE PAST COUPLE WEEKS FOR NO APPARENT REASON. THEN WE LET IT SIT FOR A WEEK AND GO TO START IT AND ALL OF OUR WARNING LIGHTS COME ON AND LOTS OF WARNINGS START FLASHING ACROSS THE SCREEN STATING REDUCED ENGINE OUTPUT, ETC. THE TRUCK WON'T START. WE HOOK IT UP TO MY HUSBANDS WORK VAN TO CHARGE THE BATTERY (PER THE REQUEST OF THE DEALER) AND IT FINALLY STARTS, BUT WHEN IT STARTS, THE ENTIRE INSTRUMENT CLUSTER WAS OUT. WE COULDN'T SEE ANYTHING. WE LET IT SIT OVERNIGHT AND STARTED IT AGAIN THE NEXT DAY AND STILL NOTHING ON THE INSTRUMENT CLUSTER. THE DEALER SENT A TOW TO PICK IT UP. THE LOOK IT OVER AND CAN'T FIND ANYTHING WRONG WITH IT. THEY DISCONNECT THE BATTERY, RECONNECT THE BATTERY AND NOW SAY IT'S FINE. THEY WANT TO CHARGE US A FEE BECAUSE THEY COULDN'T FIND ANYTHING WRONG WITH THE TRUCK, BUT OBVIOUSLY SOMETHING WAS WRONG OR THIS WOULDN'T HAVE HAPPENED.
DOOR LOCK ACTUATORS.. THIS CAN CAUSE A CHILD TO OPEN THE DOOR AND FALL OUT. NO EXCUSES ON A 2019 VEHICLE.
THE POWER TRAIN DELAYS SHIFTING FROM 1ST TO 2ND GEAR RESULTING IN HESITATION IN FORWARD MOVEMENT OR A VERY HARD, ABRUPT LURCHING FORWARD SHIFT. THIS HAPPEN ON THE FIRST DRIVE OF THE DAY AND THEN INTERMITTENTLY THROUGHOUT THE DAY. BOTH TYPES OF SHIFTS CREATE UNSAFE CONDITIONS. IT SEEMS THE ENGINE POWER IS LINKED TO THE THE SHIFTING ISSUE AND EITHER NOT ENOUGH OR TOO MUCH POWER IS APPLIED AT THE SHIFT POINT.
I AM AN OIL FIELD INSPECTOR AND IN MY TRUCK ALL DAY LONG. WHEN SHIFTING INTO DRIVE FROM A STOPPED POSITION AND START MOVING FORWARD, THE BACK BRAKES LOCK UP AND THE PARKING BRAKE LIGHT COMES ON FOR THE BRAKES LOCKING UP. THIS IS THE 2ND TIME IT HAS HAPPENED AND A DEALERSHIP IN PORTLAND TX REPLACED THE COMPUTER AND MASTER CYLINDER. SAFTEY ISSUE DUE TO MY TRAVELING ALOT AND TRUCK IS STILL UNDER WARRANTY. I WOULD LIKE CHEVROLET TO REPLACE MY TRUCK WITH A SAFE AND RELIABLE PICKUP.
THE POWER TRAIN DELAYS SHIFTING FROM 1ST TO 2ND GEAR RESULTING IN HESITATION IN FORWARD MOVEMENT OR A VERY HARD, ABRUPT LURCHING FORWARD SHIFT. THIS HAPPEN ON THE FIRST DRIVE OF THE DAY AND THEN INTERMITTENTLY THROUGHOUT THE DAY. BOTH TYPES OF SHIFTS CREATE UNSAFE CONDITIONS. IT SEEMS THE ENGINE POWER IS LINKED TO THE THE SHIFTING ISSUE AND EITHER NOT ENOUGH OR TOO MUCH POWER IS APPLIED AT THE SHIFT POINT. IN ONE INSTANCE THE POWER TRAIN WAS CONFUSED AND COULD NOT DECIDE WHETHER TO BE IN 1ST, 2ND OR 3RD GEAR AND SHIFTED UP AND DOWN WHILE I WAS ATTEMPTING TO NAVIGATE CONGESTED CITY TRAFFIC AT SLOW SPEED. GM SERVICE BULLETIN 20-NA-102 AND 16-NA-361 SUGGEST THAT THE POWER TRAIN BEHAVIOR IS NORMAL. WHEN I RETURNED THE VEHICLE FOR SERVICE, THIS WAS THE DIAGNOSIS. DISCUSSION WITH THE SERVICE ADVISOR INDICATED THAT IN SOME INSTANCES OTHER ACTIONS ARE TAKEN TO ADDRESS THE SITUATION, BUT IT IS NEVER ELIMINATED. NOW CUSTOMER SATISFACTION PROGRAM N192272400 HAS BEEN ISSUED DUE TO A FAULTY TCM WHICH CAUSES THE WHEELS TO LOCK UP. THIS SHOULD BE AN URGENT RECALL. THESE COMBINED CONDITIONS CREATE AN UNSAFE VEHICLE THAT NEEDS TO BE ADDRESSED AND CORRECTED.
starting at about 10,000 miles I brought my vehicle in for service for a chirping noise from the left front axle area. I was told that they couldn't replicate the issue so I went for a drive with the service technician at the dealer. The noise was able to be replicated at that time and the dealer said that there is a service bulletin for that issue but they don't have a resolution for it from GM at that time. The noise is still evident and there is still no fix for it from the dealer. Not sure if this could become a safety issue further on down the road but with close to 60k miles on the vehicle now and the same noise still evident you'd think GM would have addressed it by now.
LLOSS OF BRAKING. DASH WARNING ABS; TRAILER BRAKES; TRACTION CONTROL; ABS; ESC; DO NOT EXCEED 62 MPH.. NO RECALL SHOWN ON VIN ..CALLED DEALERSHIP AND CHEVY NO RESULTS ON RECALL!? VEHICLE WARNING CLEARED OFF DASH NEXT DAY..WARNING LIGHTS AND LOSS OF BRAKES WHILE DRIVING TRUCK ON STEEP FOREST MOUNTAIN ROADS..
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.
OIL COOLER LINE RUPTURED CAUSING ENGINE TO LOSE OIL PRESSURE. FORTUNATELY, I WAS ON A CITY STREET AND WAS ABLE TO PULL OVER AND SHUT OFF THE ENGINE. UPON CHECKING THE ENGINE I FOUND EXCESSIVE OIL LEAKING TO THE GROUND. DOING RESEARCH ON THE INTERNET THIS IS NOT A RARE OCCURRENCE FOR THESE GM OIL LINE HOSES TO FAIL. IMAGINE THIS HAPPENING WHILE DRIVING 65 MILES AN HOUR ON A HIGHWAY AND NO WHERE TO PULL OVER.
PAINT IS PEELING OF THE BUMPER OF TRUCK. DEALERSHIP STATES ALL THAT BE DONE IS A PAINT TOUCH UP. DEALERSHIP STATES THIS IS AN ON GOING PROBLEM. VEHICLE HAS NOT HAD ANY DAMAGE WARRANTING PEELING PAINT.
THE TRUCK WAS DRIVEN TO THE STORE, IT WAS PARKED FOR ROUGHLY 20 MINS. THERE WAS NO ISSUE WITH DRIVING TO THE STORE. UPON RETURNING TO THE TRUCK AND STARTING IT IN THE STORE PARKING LOT THE DIGITAL DISPLAY INDICATED THAT POWER STEERING SERVICE WAS REQUIRED AND ESC SERVICE WAS REQUIRED. AFTER SEEING THIS THE DRIVER TRIED TO TURN THE WHEEL BUT HAD NO POWER STEERING SO THEY TURNED THE TRUCK OFF AND LET IT SIT FOR TWO MINUTES. THE TRUCK WAS RESTARTED AND THE SAME FAULT INFORMATION WAS DISPLAYED. THE DRIVER TURNED THE VEHICLE OFF AGAIN, WAITED ONE TO TWO MINUTES AGAIN, AND RESTARTED. THE SAME FAULTS WERE SHOWN. THE DRIVER REFERENCED THE OWNERS MANUAL IN AN ATTEMPT TO TROUBLESHOOT THE PROBLEM. THERE WAS NO SOLUTION IN THE MANUAL. THE TRUCK WAS THEN DRIVEN BACK TO THE HOUSE 1.9 MILES WITH NO POWER STEERING. THE TRUCK WAS AT THE DEALERSHIP SERVICE CENTER AND RECEIVED SERVICES ONE WEEK PRIOR TO THIS INCIDENT. THE DEALERSHIP DID NOT SAY OR SHOW ANY FAULTS DURING ITS SERVICES. HAD THIS HAPPENED WHILE THE VEHICLE WAS MOVING AND THE DRIVER DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WITHOUT ASSISTANCE THIS COULD HAVE BEEN EXTREMELY DANGEROUS.
PURCHASED VEHICLE NEW 7/5/20 (65 MILES). 7/6/20 (95 MILES), DRIVING VEHICLE THROUGH NEIGHBORHOOD WHEN SERVICE ENGINE SOON (SES) LIGHT CAME ON-NO OTHER LIGHTS ON IP CLUSTER-DROVE TO JOHN L SULLIVAN CHEVROLET (JLS) TO HAVE INSPECTED-FOUND C25A2 CODE AND PROGRAMMED ELECTRONIC BRAKE CONTROL MODULE (EBCM). 7/18/20, BACKING VEHICLE UP AT ABOUT 5 MPH(187 MILES) SES LIGHT ON AGAIN-CHECKED CODE-C25A2-HAD BRAKE SYSTEM FAILURE MESSAGE FLASH ON INFORMATION CENTER ONCE. CONTACTED JLS FOR TOW-JLS VERIFIED CODE, BUT NO LIGHT ON, AND STATED CHEVROLET IS AWARE OF PROBLEM, BUT NO FIX AVAILABLE. STATES PROBLEM OCCURS WHEN PARKING VEHICLE, AND NO PARK BRAKE APPLIED (STATED EBCM SEES WHEEL SPEED WITH KEY OFF, TRIGGERING CODE)-NO OTHER BRAKE SYSTEM INDICATORS OR WARNINGS HAVE COME. THIS VEHICLE IS BRAND NEW, WITH LESS THAN 200 MILES.
06/26/2020 I WAS INVOLVED IN AN ACCIDENT WHERE MY BRAKES FAILED. I HAVE HAD ALL PREVIOUS RECALLS, AND ONE OF THE RECALLS MADE THE BRAKE FAILURE WORSE THAN THE ORIGIONAL BRAKE RECALLS. I WAS FOLLOWING AT A SAFE DISTANCE WHEN THE CAR IF FT OF MR STOPPED QUICKLY. I APPLIED HARD BRAKE PRESSURE(EASILY ENOUGH PRESSURE TO PROPERLY STOP) BUT PRESSING HARD THE TRUCK SLOWED DOWN BUT AT FULL HARD PUSH BRAKE PEDAL MY TRUCK A CHEVY SILVERADO 2020 JUST WOULDNT STOP CORRECTLY. THERE IS A CURRENT RECALL FOR THIS ISSUE I'M FINDING OUT NOW THAT IT HAS HAPPENED TO ME. MY TRUCK HAS BEEN TAKEN INTO SHOP BUT I NEED TO KNOW MY OPTIONS AND WHERE TO GO FROM HERE. I'VE ADVISED MY INSURANCE CO OF THIS RECALL DEFECT AND HAVE CONTACTED MY ATTORNEY TO SEEK DAMAGES.
WHEN I TAKE OFF THE TRUCK JERKS AND SHAKES UNTIL ABOUT 5-10 MPH. IT SEES LIKE THE TRANSMISSION IS NOT GOING INTO GEAR. IT HAPPENS WHEN I FIRST TAKE OFF TO GO. *TR
FORWARD AUTOMATIC BRAKING SYSTEM HAS NOT EVER WORKED SINCE I PURCHASED THE TRUCK. I WAS TOLD THAT CHEVROLET WAS AWARE OF THIS AND WAS GOING TO ISSUE A RECALL. I DID RECEIVE A RECALL NOTICE #N192275630. TOKE IT TO THE DEALER AND THEY PERFORMED THIS RECALL AND 4 OTHER RECALLS AND ONE SERVICE BULLETIN. AFTER RECEIVING THE TRUCK BACK FROM THE DEALER I HAVE HAD SEVERAL INSTANCES WHERE THE FORWARD COLLISION ALERT SYSTEM HAS WARNED ME BUT STILL NO AUTOMATIC BRAKING FUNCTION. CONTACTED DEALER AND TOOK IT BACK TO THEM THEY RETESTED THE SYSTEM WITH NO ERRORS RECORDED. THEY SAID THEY DON'T NOW WHAT TO DO SINCE THE RECALL INVOLVED A SOFTWARE UPDATE ONLY AND THEY CAN'T TEST THE SOFTWARE OTHER THAN TO CONFIRM THAT IT DID GET UPDATED. CONTACTED CHEVY CUSTOMER CARE AND WAS TOLD THAT ONLY WAY TO CONFIRM THE SYSTEM WAS WORKING WAS TO CRASH THE TRUCK "THAT'S THEIR WORDS". I AM AN AUTOMOTIVE ENGINEER AND I KNOW THAT'S NOT TRUE. I KNOW THE SYSTEM IS NOT WORKING SINCE THE WARNING SYSTEM IS WORKING BUT NOT APPLYING THE BRAKES. IT APPEARS THE SOFTWARE UPDATE DID NOT WORK ON MY TRUCK.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO JERK BACKWARD AND FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JESSUP AUTO PLAZA (68111 E. PALM CANYON DR, CATHEDRAL CITY, CA 92234, (760) 989-4071) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNSPECIFIED UPDATE NEEDED TO BE PERFORMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,811.
TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE STALL WHILE STATIONARY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WIN CHEVROLET, INC. (2201 E 223RD ST, CARSON, CA 90810, (877) 476-6172) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN PART TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
GM HAS REFUSED TO COVER ALL COSTS ASSOCIATED WITH THE REPAIR OF THE RECALLS ON MY VEHICLE. SPECIFICALLY THE ADDED COSTS OF TRANSPORTATION TO A DEALERSHIP TO REPAIR THE VEHICLE. THESE COST ARE FOR A FERRY TO TRANSPORT TO THE DEALERSHIP. *TR
1ST. IS THE TRANSMISSION, VIN: [XXX]. I HAVE 1988 MILES AND TODAY 05/28/2020 WHEN I SLOW DOWN TO A LIGHT AND GET BETWEEN 18-8MPH WHEN EVER THE TRANSMISSION SHIFTS DOWN FROM 2ND TO 1ST GEAR, THE CAR JERKS AND FRONT TIRES LOCK FOR A 1/2 SEC, YOU CAN HEAR THE GEAR OR WHAT EVER PART SLAM IN TRANS, ALSO AGAIN WHEELS LOCK FOR A QUICK SEC, EVEN WHEN I PUT TRANS IN THE RACE MODE STILL DOSE IT, WHEN I STOP SLOW OR STOP FAST STILL DOSE IT NORMAL ROADS IM IN MICHIGAN, DON'T MATTER IF BRAND NEW BLACK TOP OR BEAT UP ROAD, TURNING DOESN'T EFFECT IT , NOTHING WHEN TAKING OFF ONLY STOPPING, IM VERY UPSET I BOUGHT A BRAND NEW CAR AND HAVING ISSUES. COULD BEE SOME THING WITH THE 4X4 ENGINE FOR A SECOND MAKING THE TIRES LOCK ALSO 2ND 05/03/2020 IS THIS HAPPENED ONCE MY CAR HAD 1231 MILES ON IT AND THREW THESE CODES, P25A2, U0146, U0100, U0101, P25A2, U0146, U0100, U0101 THREW 8 CODES WHEN MY ENGINE LIGHT WENT OFF, IT SHUT OFF A HOUR LATER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR