2022 Chevrolet Silverado Complaint Log

I purchased a pre-owned Chevrolet Silverado Z71, 4WD, off-road, LTZ pickup truck (Model # C1500 k 1500, VIN [XXX] , NAIC # XXX) from Wally Edgar Chevrolet in Lake Orion, Michigan on 3/28/24. It has the V8 – 5.3 L gasoline engine with an 8-speed automatic transmission. The vehicle was, and still is, in very good condition (no scratches, dents, and a good running engine). However, on 10/29/2025 the vehicle started not being able to shift out of 1st gear. I immediately took it to Cruise Transmission in Rochester Hills, Michigan to have it evaluated. They indicated that the transmission “valve body” needed to be replaced at a cost of about $3,000. Their problem was that they couldn’t locate that part anywhere, and said it might be a month or more before it would be available! After not hearing anything for a couple of months (checking-in occasionally), I began to try to find out why that part wasn’t available. When I did a Google search on “can you sue GM if they can’t provide parts for a [XXX] vehicle”, it came back with the fact that there was a class-action lawsuit in progress for transmission issues on the 2015-2019 Chevy Silverado pickup trucks with 8-speed transmissions. When I inquired with two of the main law firms associated with the class-action lawsuit they indicated that I wasn’t a candidate for the suit because my vehicle was out of the warranty period. I indicated that I understood that, but that I wasn’t able to use my vehicle because the part wasn’t available anywhere. I also called several local dealerships to see if they could get the part. All of which indicated that they couldn’t get the part either, and also expressed their frustration with the issue. On 1/6/2026 and 1/7/2026, I spoke with Chevrolet Customer Service who indicated they didn't know when or if the part would be available. I can't afford to throw away an $18,000 vehicle!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At 62,000 miles this engine blew up after regular maintenance.

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the steering wheel became firm, making it difficult to steer the vehicle. The contact stated that the check engine, traction control, and Forward Collision Avoidance warning lights illuminated, with the "Service Power Steering, “Drive with Care", and "Service ESC" messages displayed. The vehicle was taken to a dealer, where it was diagnosed and determined that the power steering assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.

Megafuse on starter solenoid terminal of the buss bar has blown twice in a month, leaving a serious burn mark on buss bar where contact is made with fuse. Possible fire hazard inside engine bay on top of battery. This also keeps the vehicle from starting. 1 click, no start. Battery has full charge, jumping has no effect. Possible cause is ground wire short/fault between negative terminal and vehicle frame/body. No check engine light, no battery light, or any other indication of issue with starter or battery.

On Sunday October 12th, 2025, we were driving in Grand Rapids,MN when our truck (2002 Silverado [XXX] ) suddenly lost power. We were on a main highway without shoulders. The truck would not restart. The truck would not shift out of park to be rolled/pushed off the road. After about an hour, a tow truck arrived and towed the truck to our home ($200). We connected the ODB2 Code reader and found code P129F. After a bit of research, this code is related to a failed Fuel Pump Control Module (GM 13544060). The module is superseded with GM 13554821. We found this fuel control model is the subject of a recall (N252516900) on various GM vehicles that share a similar body design and year to this truck with this exact module. A semi-local dealer had the replacement part (GM 13554821 - $60) and we were able to replace it Monday morning to bring the vehicle back into service. I am requesting the following - Expand the recall to include any vehicles with this known-faulty Fuel pump control module INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the tailgate released on its own. The warning lamp came on after the tailgate released, however if I had items in the back they could have been thrown out onto the highway. Other VIN numbers with this tailgate has a recall but for some reason my VIN was not included.

We are having 2 problems with this vehicle. The first is the key in the ignition is not always removeable when you turn the truck off. The second is we are told called the chevy shudder. It almost feels like the wheels pause for a micro second. It feels like the there is something wrong in the transmission, drive train area. The truck started doing this when it had less than 50,000 miles on it. It hasn't broke down yet but it wouldn't surprise me if it did any day now.

Onstar telematic module. Paying monthly for a safety service that does not work. My truck has 20k miles on it and has been in the shop multiple times for issues that should not have been issues. No warnings, Onstar module just stopped functioning. Known issue but, I have to spend more hours at my dealership and pay $150 diagnostics fee for them to tell me what Onstar already confirmed. All safety features disabled, all satellite and wireless features disabled. GM is now saying it will not be covered under warranty. Again, the truck has 20k miles and this is a MAJOR safety issue that is being paid for monthly and was a major factor in the decision to purchase this vehicle.

Issue: (1) Was parking truck and as I placed the shifter into "R", it would not stay in "R" I could not engage reverse. After 3-4 times, I pulled straight forward and attempted to shift the vehicle into "R". It finally locked into "R" and I was able to back the truck up. I also experienced a hard shift when I had placed it into "D" to pull forward. Issue: (2) Earlier that day, was as I was backing out of my driveway, I noticed my backup video, went out, and intermittently, came back on. at one point it displayed a circle with a triangle?

The truck lost power without warning. No warning lights, messages or other symptoms prior to the truck not having any power. Scary because we where traveling at around 40-50 mph and the truck lost power while on the road with other vehicles. The truck is at a dealership now being investigated.

The contact owns a 2022 Chevrolet Silverado LTD 1500. The contact stated that the tailgate was opening unintendedly while driving and while the vehicle was parked. There was no warning light illuminated. The dealer was notified of the failure, but no assistance was provided. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

The throttle body and valve body failed at 90,500 miles. When this occurred it went into limp mode and I could not travel ov 20 mph. Also would not go in reverse. This was very dangerous for me since most travel need to be done at high speed. Also not being able auto go in reverse has significant potential for danger. This failure has been confirmed at a Chevrolet Dealer.The dealer diagnosed the issue and confirmed the problem. The failure came out of no where with no prior performance issue. The engine light came on and the limp mode message appeared.

See attached document for complaint.

I own a 2022 Chevy Silverado with a 6.2 liter engine. I had the original engine up until approx 80k in mileage when it failed, I was on a dark country road doing approximately 50mph and the propulsion system failed and the truck shut off, being a country road, I had minimum breaking and minimal steering. I had my [XXX] son in the car, we ended up in a culvert and I scraped either a large rock or a piece of concrete that sometimes line culverts, it did damage. At the time, until recently, I had no idea I should report this. I did know that GM had issued a recall and I believed the engineer would be covered, which it was. I never reported the damage to insurance as I didn't want my ins to go up anymore, so I have not fixed it yet. My [XXX] old was scared beyond belief. Anyhow, Williams Chevy in Elkton, Md replaced the engine free of any cost. I believe the dates are approx to be 9/26 to 10/25/ 2025.On or about 11/25 or 26th 2025, with approx 2k miles on the newly installed 6.2 liter engine, while traveling with my [XXX] son, I experienced another catastrophic engine failure.This time we were traveling on 896 in Delaware and rt 40. While crossing over, the car cut off completely again while traveling at 50mph. We barely avoided a collision on the other side of the intersection with merging traffic, I applied the Manuel breaks along with the power steering was out too. My spouse was angry that GM is still doing this knowing this could be the result.Upon the 2nd installation, I dropped the truck off on the above date. It took until 1/5/26 bor approx 1/9/26.On approx 2/12/26 I had the oil changed at a local jiffy lube. This was conducted at 3400 miles, less than the manufacturer suggests with the new 40w oil. Anyhow, yet again, my truck had zero rewarding on the dipstick. I have paperwork for both engine installs and the jiffy lube paperwork documenting the no reading on the dip stick.I am a disabled veteran and this is an unsafe and unreliable fix from GM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have contacted a dealer on 3 occasions to help me with an unrepaired recall. I contacted GM directly regarding the recall. They won't look at my truck to determine what needs to be done.

Got Engine Light and Reduced Power Message. Took To My Chevrolet Dealer Engine Codes P0700 and P0747 Which are Transmission Control System Malfunction and Pressure Control Solenoid A Stuck On. When this happens the truck stalls but keeps running in Limp Mode. I was told by Chevrolet Dealer it was a common problem with the 10L80 Transmission and it needed a New Valve Body installed. Because it is a common Problem it could take 2 weeks to 2 Months to come in and would be covered under warranty and DRIVE THE TRUCK UNTIL IT COULD BE REPAIRED,

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed with cruise control mode activated, the vehicle inadvertently went into Limp mode and lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. After restarting the vehicle, the contact heard an abnormal knocking sound coming from the engine compartment, which prompted the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the connecting rod failure had resulted in engine damage. The contact was informed that the engine needed to be rebuilt or replaced. The contact related the failure to NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 95,000.

On September 16 2025 sudden loss of acceleration and reduced engine power with check engine light turning on. No issues or symptoms prior. Dealership is replacing the transmission under warranty.

My forward collision light what on sp i took the vehicle in to have it fixed under warranty. Upon having that part replaced the dealership informed me my OnStar module (unsure of technical name) was bad and that the vehicle would be inoperable until it is replaced. The part is on backorder with no ETA. My safety is a major concern as this module controls several safety braking features and with me unaware of its malfunction a collision would have caused severe injury or death.

I was slowing down when coming upon another vehicle. When I accelerated there was no power and I realized the engine had stalled. I was in the outer lane of 3 lanes of heavy traffic and was able to coast into a parking lot and stop. Luckily I was in the outer lane and in the right place at the right time to be able to get out of traffic. I got a text message instantly from OnStar saying to have the engine and transmission serviced immediately. The engine would not start. I called my dealership and told them what happened. They gave me a phone number for a tow service who towed the truck to their dealership garage. I had no prior messages or symptoms that the engine was going to fail. The dealership removed the faulty fuel pump module and replaced the fuel pump control module. I feel very fortunate that my wife and I were at a place where we could exit the highway and get help quickly.

Transmission I believe is the problem, when driving at speeds any where between 10 to 60 a very harsh jerk happens when down shifting, as I let go of the gas. It is harsh enough that it is unsafe. I took it to the dealer Autonation ChevyGilbert and dealer acknowledged condition but refused to apply GM TSB 24-NA-167 and Service Update N222383250, claiming VIN not applicable despite matching transmission and symptoms. Dealer says I should not drive the truck in Auto AWD.

Harsh jerking when downshifting when driving in AWD, it happens when I release the the gas pedal. It happened when I was going 10, 30 40, 50 mph.

The contact owns a 2022 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle was jolting and slamming, but the brake pedal was not depressed. The engine made knocking and screeching sounds. No warning light was illuminated. The vehicle was diagnosed by an independent mechanic, who determined that the engine had failed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

Safety Concern and Costly Repair – 2022 Chevy Silverado Rear Window Leak. I am writing to raise a serious concern regarding a known defect in the 2022 Chevy Silverado involving the sliding rear window. The window is prone to leaking, and in my case, every time it rained or I went through a car wash, the headliner above the rear seats became saturated. Upon consulting with the dealership, I was informed that this is a documented issue and that a Technical Service Bulletin (TSB) has been issued. They advised immediate repair due to the risk of water intrusion damaging the electrical wiring associated with the airbag system. This poses a significant safety hazard, as compromised wiring could result in airbag malfunction or failure to deploy during an accident. Despite this being a known manufacturing or design flaw, I was charged over $800 for the necessary repair. Given the potential impact on critical safety features, this issue warrants urgent attention and accountability. It is deeply concerning that such a defect could jeopardize passenger safety and yet result in a substantial out-of-pocket expense for the owner. I strongly urge a review of this matter and consideration for reimbursement or broader corrective action to ensure customer safety and trust.

Vehicle has used an abnormal amount of oil since new Now uses 1 quart of oil every 500 miles Have been trying to get recall inspection done for three weeks with no response from dealer or manufacturer

The trailer brake controller goes off and on. A message in the truck reads trailer brakes off, trailer brakes on, check wiring. Repeats every 45 seconds or so. You never know when you have trailer brakes or not. Did not have trouble prior 3 years with a different truck? I saw 2022 trucks had a safety recall but my Vin was not included, which it should have. Very dangerous.

fuel pump control module failure Very dangerous truck stalled in middle of road and was almost hit by 18 wheeler Internet is full of module failures Someone is going to get killed

it stopped working and i turned it off and on it it worked next day stopped working and did the same thing its been doing it for about 5 months and it faild and dont work any more

The contact owns a 2022 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, parts for the recall repair were not yet available. The vehicle was taken to the dealer; however, the contact was informed that parts were not available. In addition, the contact was advised not to drive the vehicle because of the unrepaired recall. The contact was informed that if he continued to drive the vehicle after being advised of the risk, the manufacturer would not cover the repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced failure.

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving 40 MPH, the vehicle failed to accelerate as intended and lost motive power. There was no warning light illuminated. The contact was able to pull over to the side of the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the engine had thrown two rods and the crankshaft, and the engine had seized. The dealer replaced the engine; however, the vehicle was difficult to start for two days after it was picked up from the dealer. The vehicle was taken back to the dealer, where it was diagnosed with a harness connection failure. The vehicle was repaired; however, the vehicle made an abnormally loud squeaking sound at startup. The vehicle was taken back to the dealer, where it was diagnosed with idle pulley failure. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

Code p0307 misfire on cylinder 7. Have gotten code 3 times in last month. Lights on dash and reduced power. Less than 50k miles when first occurred. Turn off and back on all lights gone except for engine light which goes off in a day then runs fine. Dealer quoted $3k+ to replace injectors. $60k+ for a new vehicle it should last more than 2 years and 50k miles. 5 yr 60k mile engine and power train warranty but they pick and choose what components to cover. After looking online I see many owners with same issues. Some with hardly any miles. Other recalls done with different motor sizes. HELP!!!

On December 12th, while on interstate 10, my engine started making clanking noise, it started to stall and jerk. I had try to get over to the shoulder of the interstate. I had to restart the truck to try and get off the interstate. It died out. I tried to restart and it did, just enough for me to get it off the interstate. It was finally towed to the dealership. The mechanic said it wasn’t under warranty. They say the rocker atms are bent and 2 pistons were damaged the charge The mechanic also said that my engine in my truck was too small for my truck. He doesn’t know why they use it …. They want $8700 to make the repairs, GM will not assist in cost off to r repair. I’ve come to find out this is a common problem in this model of my truck.

See attached document for complaint. When contacting my local dealership, Dick Hannah Chevrolet located in Sandy Oregon the Service Representative BXXXXX explained to me that they could not complete service in the form of inspection. BXXXXX recommended that I defer my request for a month. This is an example of Chevrolet, and the local dealership combining in a course of action meant to deceive their customers. While on the one hand they indicate an interest in activating the recall on the other hand they refuse to provide service. The customer, me, is left in no mans land with a serious recall condition unable to seek resolution. My request, investigate both the Company, Chevrolet, and the dealership and pursue resolution as the recall is intended.

Unknown. The transmission is kicking really bad. There are recalls on other vehicles similar to ours that are having the same issue. It has been doing this for a while now. It shifts hard from 1st to 2nd gear and when coming to a complete stop it also jerks. Also at times the check engine light comes on and it will not shift at all. I am afraid this is going to cause an accident.

I was driving down the road at speed when the gauge cluster lost power and reset, the truck jerked violently. A couple days before the truck lost all electrical power (lost gauges, door locks, interior lights, door locks and ignition) while idling.

Complete transmission valve body failure. 27,000 miles on truck. Unacceptable.

I have a 2022 Chevy Silverado and my wifi, onstar, gps mapping is not working.  I got the run around from the dealership and they told me to call onstar because my onstar and wifi it's not working.  Turns out the Telematic Control Module is defective and not working.  They want me to pay $450 for the part and $155 labor to fix this issue.  I have 54245 miles on my truck so it's not covered under the bumper to bumper yet this is a known issue with this part and Chevy or Onstar should cover the replacement.  I see all the complaints online and nothing being done.  How are people supposed to have confidence in the Onstar program when they go to use it and it's broken? There's no indicator until it's just not working. The Telematic Control Module (TCM) in a Chevy Silverado is the brain for connected services like OnStar, GPS, and remote diagnostics, collecting vehicle data (location, performance) via the OBD-II port and sending it to cloud

The raido screen glitches randomly and wont let you use it. The engine has a bad shudder while driving. When the engine shudders the RPMs go down. It has hard shift most of the time after sitting over night and starting driving in the morning. It has been doing these issues for at least 6 months.

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that it was difficult to remove the key from the ignition cylinder. The contact stated that the vehicle was turned off and restarted several times while shifting out of park(P) and back before being able to remove the key from the ignition cylinder. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,400.

Dealer (Bob Howard in Edmond Oklahoma) has failed to address Recall N252494000 for over 90+ days now after several inquiries from owner.

GM is recalling the Fuel Injector Flow Rate system but is unwilling to fix damaged parts from the Flow rate being off. My Engine has Misfiring, pitted Cam, camshaft lobe wear, valves and needs a new head stemming from the Fuel Injector Flow Rate being off. GM is refusing to support their product. This is a known issue GM is having with these engines.

I was driving on the interstate at speed when the dash cluster stopped responding. All gauges went to zero including RPMs and speed. I was unable to determine if the engine was still running. The cluster was out for about 15 seconds and then began working again. By the time I had maneuvered to the side of the road, everything was normal again. The same failure happened a few days later.

My front passenger side turn signal goes into hyper flash and doesn’t work and my back driver side turnsignal and brake light does the same thing, so when I’m turning other divers have no clue that I’m turning that way which is dangerous, I’ve looked online and seen a lot of other drivers with this same issue and seems to not been resolved yet. I’ve paid a lot of money for this truck and I shouldn’t have this problem, what do I need to do to get this resolved without spending my money for a problem that I did not cause?

This truck is locking up momentarily, sometimes at high rates of speed on the interstate. It is very violent and jars the neck of my and my passengers. It leaves tire skid marks on the highway at high rates of speeds. It happens when i slow down or when the truck tries to shift gears. Turns out, GM HAS A RECALL FOR THIS EXACT ISSUE, (N242454440) but my VIN is not included for some reason. The Chevy dealer has confirmed this issue and is recommending a new transmission. This has been ongoing since July and I am on pins and needles every time I drive this vehicle. Can you please encourage GM to include my VIN in their recall: N242454440, holding me harmless for the repairs?

Instar and Telematics module faulty! Click is 30 min behind, auto me time set will not work, manual time looses 1min a day. No onstar button, no Google Maps or compass. Others have had same issue- telematics module

While driving my 2022 Chevrolet Silverado, the vehicle suddenly veered to the right without any driver input, ultimately crashing into a concrete guardrail. At the time of the incident, I was merging into the left lane with my turn signal activated and traveling below the posted speed limit. According to the statement provided to my insurance company—and based on my direct experience—the truck appeared to take control of itself, and I could not prevent it from veering off the road. The impact caused significant front-end damage and triggered the deployment of the airbags. It is important to note that the lane keep assist feature was turned off at the time of the crash—we do not use or rely on this feature. Therefore, the event cannot be attributed to any automated steering correction system. The airbag deployment resulted in serious injuries to the front-seat passenger, who sustained severe burns and blistering to the right arm and hand. The injuries were substantial and are documented in photographs, which can be provided upon request. A VIN search confirmed that this vehicle has no active recalls. However, the circumstances of this crash suggest a potential malfunction in the electronic steering assist, throttle control, or transmission system. After the crash, the vehicle was towed to my insurance company’s preferred collision repair shop. However, I have not authorized any repairs or inspections. I specifically instructed the shop to delay all work until after I file this safety complaint and have the opportunity to request a third-party inspection. The vehicle remains in its post-crash condition, and to the best of my knowledge, the Event Data Recorder (EDR) has not been altered and should still contain valuable diagnostic data. I respectfully request that this incident be investigated as a potential vehicle safety defect. I am providing photographic evidence of the crash damage and resulting injuries.

While driving, speed can vary, but yesterday we were going almost 50, and the transmission or brakes lock up which causes the back axel to lock up and the tire squeal, similar to slamming on the brakes. It caused my truck to sway side to side and scare the hell out of my son. Definitely not safe. The local dealer says it is a stuck valve or something. It has caused the engine light to come on multiple times, but will go off after 24 hours or so. But it keeps occurring. Happened 3 times on 7-8-25. Give a whiplash feeling to the body as well. One coded P0747 Transmission Solenoid Valve 1 Stuck on invalid configuration Other time was P0700 Transmission Control Module Requested Malfunction Please issue a recall so this can be resolved before an accident or injury occurs.

While driving at freeway speeds, my transmission malfunctioned and caused the rear wheels to briefly lock up. This sudden mechanical failure has occurred four separate times in the past month, each time while traveling at highway speeds. The incident creates a serious safety hazard — sudden rear-wheel lockup at high speeds can lead to loss of control, skidding, or collisions. Fortunately, I was spaced far enough from other vehicles during each occurrence, so no crashes or injuries occurred. However, this issue poses a major safety risk to both the driver and surrounding traffic, especially under different circumstances such as wet roads or heavier traffic. The issue appears to stem from the 10L80E transmission, a component widely used in GM vehicles from model years 2020 through 2025. Based on online forums and discussions, this is a known and recurring problem affecting a number of drivers, not just an isolated case. To date: The problem has not yet been diagnosed or confirmed by a dealer or service center, but it is reproducible, as it has happened multiple times under similar conditions. There were no warning lamps, messages, or symptoms prior to each failure — the malfunction occurred without notice. The component is not yet inspected by the manufacturer, insurance, or police, but it is available for inspection upon request. This issue requires urgent investigation by NHTSA, as it may affect a large number of vehicles on U.S. roads. A sudden drivetrain lockup at highway speeds could lead to catastrophic crashes under less fortunate circumstances I am aware of the Safety recall for vehicle years of 2020 -2022 but my specific truck manufacture date falls just outside the dates by a couple months.

I have a 2022 Chevrolet 1500 Trail Boss with the 6.2. Intermittingly when starting off at a red light or from a stopped position, when you press the gas pedal to go the engine will stall and then will suddenly pick back up after a second or two. This intermittingly issue makes it very dangerous when turning in front of oncoming traffic, or in a situation when sudden acceleration is needed. The motor ticks even at idle when running. Also, when you come to a stop at a redlight, the engine shuts off, when you release the brake to go, the auto start restarts the engine. On my truck, when the starter restarts the engine, the starter will not disengage. You have to put the truck in park, turn the switch off and manually restart the engine to make the starter quit spinning over. This problem is also intermitting. Sometimes it does it, sometimes it dont. I took my truck to Mike Bell Chevrolet twice in Carrollton Georgia, where I bought it. The first time I took it to them was 2-10-25, it was for the starter hanging up in auto-start, they charged me $199.00 to do a diagnostic, told me they could not replicate the issue. Then I took it back to Mike Bell Chevrolet on 7-2-2025 after my wife had called the service department and told them that the engine stalls sometimes when starting off, the woman at Mike Bell said that this is one of the symptoms of the recall on my truck. She said we need to bring it in. They called me back and said they could not get it to replicate the issue and wanted to charge me another $399.00 for checking it. We refused to pay this because it is an active recall and we were advised to bring it in. If this engine stalls in traffic, I want it documented that the engine intermittingly stalls when starting off sometimes in case there is an accident.

I am submitting a formal complaint regarding the failure of the 6.2L V8 engine in my 2022 Chevrolet Silverado 1500 (VIN: [XXX] ), which is currently under recall (NHTSA Campaign Number: 24V444000). On Thursday, [XXX], while traveling for work approximately 30 minutes from my home, the engine suddenly failed without warning—just two days after I received the recall notice from GM, which acknowledged the defect but stated there was no current fix available. Fortunately, I was able to safely pull over and was within sight of Hometown Motors (Chevrolet dealership in Fruitland, ID), but still had to pay $100 out-of-pocket to have the truck towed less than 1/4 mile. The dealership later confirmed the engine had failed and ordered a replacement, with an estimated repair time of three weeks. I use this truck daily for my small business, where I co-own and operate a window covering company. The truck is a critical part of my business, used to transport tools, ladders, and product samples. GM and the dealership delayed the rental approval process by two full days, and once finally approved, I was informed by Enterprise that it would be another three days before a vehicle would be available—and it would not be comparable to the Silverado I purchased for over $50,000. As of today, I still do not have a comparable rental vehicle, and I’ve been given multiple excuses as to why one can’t be provided. I cannot operate my business using a small sedan. This engine failure has caused direct financial loss, business disruption, and a complete loss of reliable transportation for work. GM’s failure to provide a timely solution to a known defect is unacceptable, and I urge the NHTSA to investigate the handling of this recall and the lack of appropriate remedies for owners affected—especially those like myself who rely on these vehicles for commercial use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)